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DonorSnap is great for nonprofits who want an easy-to-use system at an affordable price point. DonorSnap is ready to use out of the box but can be easily customized for nonprofits with unique needs.
Designed for non-profit organizations and schools that hold peer to peer fundraising events such as cycling, DIY campaigns, galas, dinners, walks/runs, and more to raise donations.
I have had many questions since I started using Donorsnap and the help team has been super responsive and helpful in answering my questions and solving my dilemmas.
Data platinum miner makes no sense even after years of use. It is still hard for me and my co-worker to run reports and because of frustration, we tend to not use the software to its full capacity.
As mentioned, Donorsnap's support is the best experience I have had with any company. The training videos are perfect length, and easy to understand.
Some in the inactive had moved and didn't have forwarding addresses, and some were deceased. It was quite embarrasing to make this mistake.
The training program and help videos are awesome. The response to my questions on email are fast and helpful.
The integration with online forms is difficult and payment processing vendor expensive and difficult to work with.
We are thrilled with our switch to a simpler, but user friendly software. This means more time is spent on growth and helping our community.
I'm confused on some of the features. Tax letters for January.
They were able to fully customize the pages and forms to our unique situation. This year, with the help of Blue Sky, we finally fully launched our online donation platform and it is wonderful.
I had to very thoroughly check up on EVERYTHING they did, because there were so many errors. Example- I asked what the finished URL would be, and was told.
I love the facts that there is seamless connectivity with Paypal. It is reliable and easy to use even for laypeople.
Setting up the site was very buggy/they kept making errors.
What we most love about Blue Sky, though, is how reliable and dependable they are. We can always count on them to follow through and trust that Blue Sky will always be there for us.
So, the only thing we don't like is that we're still getting up the learning curve.
The customer service is exceptional. We really appreciate that when we had a request or an issue, the SWEET team was responsive and ready to address it.
Tara: I'm Tara. I'm an executive director for a nonprofit, and I give DonorSnap a five star rating. For more information, click the link below. Before DonorSnap, I used Raiser's Edge, which is like the Cadillac of donor databases. And unfortunately, as expensive as it was, it was just not user-friendly. I never received the support or training that I needed. And being a small nonprofit, I just needed something that worked, did the job, and didn't cost a lot of money. DonorSnap did all those things for me, plus provided fantastic customer support. I chose DonorSnap for my donor database because it was affordable. It provided all the functionality that I needed as a professional fundraiser. Using special reports, I could generate content, thank you letters, live month reports, everything a fundraiser needs to operate efficiently. But also, because they really had personal one-on-one customer support. Whenever I needed it, they were just a phone call or an email away. Plus they have a fantastic database of videos and content to help me through new tasks, and they're always improving. So every year, they roll out some kind of new platform or opportunity that makes my job easier every day. Getting started with DonorSnap was super easy. I simply took the existing data that I had and was given a process and a personal person to walk through the process with me. It was truly very simple. It didn't take more than a couple of days, and they were able to customize the database for my personal needs and my nonprofit's needs. My advice is if you're considering getting DonorSnap, don't wait another minute. Walk, don't run. If you need something affordable, you need something that's going to improve your efficiency as a fundraiser and improve your ability to communicate easily with your donors, this is all you need. Don't look anywhere else.
DonorSnap
Top FeaturesSWEET
DonorSnap
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