--- title: "Compare DonorSnap vs DonorView 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare DonorSnap and DonorView based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/97513-162375/DonorSnap-vs-DonorView" page_type: "comparison" language: "en" --- # DonorSnap vs DonorView Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DonorSnapDonorView2/4 selected [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) [DonorView](https://www.capterra.com/p/162375/DonorView/)[4.4 (134)](https://www.capterra.com/p/162375/DonorView/reviews/) [## DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting Price $50.00/month Value-for-Money 4.8 Functionality 4.3 Ease of Use 4.4 Customer Service 4.8 Reviews Sentiment BJ HP Based on [414 reviews](#user-reviews) Positive 389 Neutral 19 Negative 6 [## DonorView](https://www.capterra.com/p/162375/DonorView/)[4.4 (134)](https://www.capterra.com/p/162375/DonorView/reviews/) Starting Price $166.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.1 Customer Service 4.5 Reviews Sentiment MB Based on [134 reviews](#user-reviews) Positive 118 Neutral 6 Negative 10 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Bloomerang 4.7 (1,287) * * * Starting Price $125.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Neon CRM 4.3 (620) * * * Starting Price $99.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * ### DonorPerfect 4.5 (1,481) * * * Starting Price $119.00 Other,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### OneCause 4.7 (388) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,960 reviews from donation management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit Not enough reviews Feature ratings Donation Tracking 4.9 Online Giving 4.6 Credit Card Processing 5.0 For Nonprofits 4.8 Donor Management 4.8 79%Fit Feature ratings Donation Tracking 4.6 Online Giving 4.3 Credit Card Processing 4.3 For Nonprofits 4.4 Donor Management 4.3 User satisfaction User satisfaction 4.6 User reviews[414](https://www.capterra.com/p/97513/DonorSnap/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.8 Customer support 4.8 User satisfaction 4.4 User reviews[134](https://www.capterra.com/p/162375/DonorView/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.3 Customer support 4.5 Price starts from Price starts from $50Flat Rate, Per Month - Free version - Free trial Price starts from $166Flat Rate, Per Month - Free version - Free trial Best for Best for DonorSnap is great for nonprofits who want an easy-to-use system at an affordable price point. DonorSnap is ready to use out of the box but can be easily customized for nonprofits with unique needs. Best for Nonprofit organizations of all sizes and impact areas. ## User reviews Pros & cons BJ Bob J. Treasurer and Technology Manager > "The On-Line donations interface with our website works great and we have very few issues with on-line donations getting imported directly into the Donorsnap..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138017) EN Ellen N. Office Administrator > "The app’s layout is inefficient: when working in Notes and Contacts simultaneously, I must close and save one to continue using the other." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7139218) HP Hillary P. Administrator > "DonorSnap is a comprehensive CRM that makes it easy for me to track donations, send thank you/tax letters and emails, interactions with donors and patrons-..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7013867) BJ Bob J. Treasurer and Technology Manager > "The mass email option works, but does not have as much flexibility as we would sometimes prefer when trying to import documents or format a mass email." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138017) TL Teresa L. Grant Manager > "I have experience with two other cloud-based donor management systems from other organizations I work with and have found DonorSnap to be the most..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7012215) CB Christine B. Office Manager > "The only con is that reports can't have a customizable header that specifies exactly what the report contains --- it would be nice to see at a glance what..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008848) MBM Mary Beth M. Development Director > "The flexibility and customization are fantastic—I can add fields to most screens, which makes it much easier to capture and manage information in our..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549) YS Yvette S. Executive Administrator > "When printing donor list for mailing even those that are marked in their accounts as no mailing still come up and having to sort through all of those is..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551550) CR Carole R. Donor Relations and Development Manager > "I've worked in several fundraising programs and Donor Snap is by far the easiest and most efficient platform to use, especially for development staff in one..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7143095) SS Stephanie S. Office Manager > "I think it's a donation report does not have an option for a contact ipk, only a donation ipk." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745853) EB Erin B. Office Coordinator > "The user-friendly adaptability features for customization make the database extremely useful for our organization." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137317) JB Jeanette B. Development Associate > "I sometimes struggle with pulling the information I need from reports." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009624) MS Marlies S. President > "the reports are also great and easy to generate. As a non-for-profit cat rescue our donors are what keeps our organization going and DS makes it so easy to..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138113) SH Shari H. Development Coordinator > "Support is not as frequent as I always need" [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008808) SL Suzanne L. Executive Director > "They've added some peripheral systems such as AuctionSnap and EventSnap which complement the functionality." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7142347) JB Jan B. Administrative Director > "The only "con" in my experience is that I'm very part-time, and don't have as much time as I would like for the wonderful training they offer." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435) GW Gabriel W. Programs and Digital Specialist > "Overall, for a small nonprofit it is an excellent choice. If you're not processing many donations and don't need a ton of functionality, it is a cheap..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137872) CM Cindy M. Director of Resource Development > "I don't find Data Miner Platinum to be as intuitive as I'd like for a non-tech person." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745779) CR Carole R. Donor Relations and Development Manager > "I am truly impressed with the customer service at Donor Snap, as well as the extensive library of webinars and handouts. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7143095) GH Greg H. President > "email system is a bit cumbersome to use at times." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551426) AG Apryl G. Office Supervisor > "We use DonorSnap almost daily, so a good database is necessary for keeping our records." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137343) KF Keith F. Treasurer > "Some of the functionality is a little hard to get use to." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551270) GR Grace R. Director > "We were up and running with this database very quickly - the onboarding time was much shorter than competitors, and both learning resources and support have..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744412) PY Peter Y. Board Member > "It is also possible that I have not tried enough, or asked the correct questions." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957) BR Brigid R. Executive Director > "The ease of use. While the program is set up to be very intuitive, there are also plenty of tutorials to help me master features I may not use too often and..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137367) WK Wendy K. Director > "It is also feels laborious to go through all the steps to send email acknowledgements in cases where I only have one or two at a time." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547454) PY Peter Y. Board Member > "Easy to learn, and they have excellent training videos, which is where I am able to get the majority of my questions answered. When I can't find the..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957) BM Bruce M. Treasurer > "The donation forms are clunky and difficult to use. If everything in the background is either not there, or not listed properly, it doesn't work." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4562524) NR Naama R. Director of Operations > "We have had the BEST experiences with customer service! If I need a specific report and am not sure how to go about it, within minutes I get a video..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744413) MS Marj S. President > "Some of the set up for online forms or reports can be a bit daunting." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4546618) MW Meredith W. Donor and Volunteer Engagement Manager > "Great and speedy customer support, easy to use, lots of useful tutorials available, and the integration with QuickBooks is a plus." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137281) MF Matthew F. Executive Director/ Single Pitch Rock Climbing Guide > "The tech help is via email only, so you cannot get an immediate answer, but at the same time, this is how they keep their overhead low and pass the savings..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3212376) MW Melinda W. Book keeping > "The best part is the online input is as easy as 2 clicks and all the info is pulled in under the donor in a second!" [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7010972) DL Deb L. Volunteer > "I would be entering information and then need to see something all the way on the end of the right side but I couldn't just "get there." " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547725) EB Erin B. Office Coordinator > "The more I am in the system the more I learn about making it work for our organization and best practices." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137317) LP Leslie P. Library Director > "Creating reports is a little tricky, but I suspect this is due to lack of practice." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4546763) MS Marlies S. President > "years later she is thrilled we signed on because she is able to run many reports she needs for her purposes." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138113) RS Roland S. IT Support - Web Support > "There are a few flags in the database (i.e. Bill Me) which are not exposed to be used in the DataMinerPlatinum for custom reports. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3804776) AJ Allison J. Director of Philanthropy > "If you’re looking for a donor management database that’s effective, budget-friendly, and backed by a fantastic support team, I can’t recommend DonorSnap..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008903) JB Jennifer B. Administrative Assistant > "Knowing how to create the exact report you need can be complicated at times. If you don't know a certain report exists, it can be time consuming and..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3320426) KB Katie B. Executive Director > "It also allows us to generate thank you letters for all donors." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009371) AD Alexis D. Donor Relations Administrator > "For example, if I wanted to print out a report for one person and how many in-kind donations they made in the last year, there is no way to do that." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3199190) SS Stephanie S. Office Manager > "Highly recommend. Because of the excellent customer service and customization of the crm overall we have been able to adapt Donor Snap to fit several..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745853) MF Marlene F. Foundation Administrator > "I feel like integration would/could cause problems with certain things, like restricted donations, in-kind and automatic monthly donations." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3624836) MBM Mary Beth M. Development Director > "I’ve been using DonorSnap since starting my current position four years ago. While I’ve worked with many other CRMs, DonorSnap’s training and Help website..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549) RB Riley B. Donor Relations Manager > "Just the general look turns me off a bit but the cost and use keeps us here." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4592871) DB Debbie B. Director of Advancement > "It covers the basics and leaves room to grow and I look forward to using more of Donor Snap's capacity." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008803) TP Tara P. Executive Director > "I don't like the providers they've used for things like donation buttons, etc. But again that isn't their true line of work, so not a big problem for me." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3511154) KF Keith F. Treasurer > "This gives us an easy way to track our donations using our own donation type names and accounting numbers." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551270) CF Christine F. Executive Director > "Hard to understand how to set up queries. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547100) MBM Mary Beth M. Development Director > "The videos and support materials make onboarding new staff so much easier and greatly reduce the need for additional training." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549) CA Cory A. Finance Manager > "Also, we'd love use DS for ALL our contact management but it doesn't seem to work that way for us right now. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3384671) DS Donna S. Executive Director > "I find Donorsnap easy to use; it is a quick program that allows us to maintain all our records in one place, keeping track for Donor thank you letters and..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744451) NS Nancy S. Director > "There are many terms and options that I still do not fully understand unless one of them happens to cause me an issue and I need to call Support for help. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3385440) HP Hillary P. Administrator > "I appreciate that we can have multiple team member profiles to be able to maintain this crm. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7013867) SV Susan V. Foundation Director > "I find that pulling mailing lists with certain restrictions can be a bit confusing. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3205389) JB Jan B. Administrative Director > "I also would like to compliment the ready responsiveness of the team at the company. Although they and my organization are on opposite sides of the country,..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435) AC Annette C. Executive Director > "There are some features that I wish were better. When I am putting in a memorial donation and need to add a person's name..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3506022) RT Ronnie T. CEO > "DonorSnap gave our organization a way to reach out to current, past, and potential donors without wasting time, money, or effort on fruitless ventures." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6506629) TP Tara P. Executive Director > "I could not have afforded a traditional database when we started, but I would still need switch over to Blackbaud or any other CRM." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3511154) DB Debbie B. Director of Advancement > "I am a 40+year Fund Development professional using both Raiser's Edge (25 years) and Salesforce and I have to say I have been pleasantly surprised with..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008803) EC Emma C. Donor Relations & Program Coordinator > "It can be hard if you need to train a new user very quickly, and can be frustrating as you're learning to use the software. Once you know, you know-- but..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3198362) BD Becca D. Sr Director of Operations and Stewardship > "I've worked with a few larger databases that have a lot of additional features/customizations (and are more expensive!) and I think DonorSearch works just..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551481) WS Wil S. Executive Director > "For an all-volunteer organization with most volunteers not being computer/software literate, it has been challenging at times." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3325225) MW Melinda W. Book keeping > "It is also so easy to create specific reports & donor gifts if they want a quick update." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7010972) LG Linda G. Administrative Assistant > "Mass email functionality is not as robust as I would like." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3205122) SL Suzanne L. Executive Director > "Value for the money, rapid customer support and functionality." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7142347) KJ Karen J. consultant > "Also, when we use the responsive forms sometimes DonorSnap doesn't recognize the patron as already having a record in the system and duplicates have..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2633788) CH Carrie H. Operations Manager > "I love the training they offer. And also the customer service is something I compare all other products to, I normally have an e-mail answer within 5 min." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551562) AC Angela C. President > "It's not possible to do a simple update for a select group of people. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3363436) JB Jan B. Administrative Director > "There have been many hands in our database, and when we switched to DonorSnap from a different application, it was wonderful how much easier it was to..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435) CK Cass K. Executive Director > "There does not seem to be a feature allowing you to change line spacing within a form or in the Automated Task Manager." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2652158) GR Grace R. Director > "Easy to learn, excellent online tech and training support, great reporting which leads to better customized and segmented appeals, easy form building, and..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744412) AC Angela C. President > "The event planning portion is not what I need it to be." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3363436) KA Kara A. Program Manager > "Our organization's overall experience with DonorSnap has been extremely positive and we are very happy with how everything functions and how support assists..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744449) DD Dan D. Retired > "Having to integrate with only GoEmerchant is limiting." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3200618) PY Peter Y. Board Member > "I have recommended it to my web developer, and he has passed on my recommendations to other clients of his, and they have started using DonorSnap also." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957) TP Thomas P. President > "The mass email function is somewhat difficult to use." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3504535) BG Bryana G. Office Manager and Executive Assistant > "Best system to use for our non-profit organization." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137274) CK Cass K. Executive Director > "I'll be honest: I am embarrassed to send out communications and put the forms on our website. If we leave DonorSnap for another product, it will because of..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2652158) EM Eric M. Development Director > "I like the easy option of switching up your dashboard." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746130) CM Cindy M. Director of Resource Development > "I don't find Data Miner Platinum to be as intuitive as I'd like for a non-tech person." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745779) Jill G. Executive Director > "I enjoy the customizable dashboard that DonorSnap provides." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4551450) TS Tom S. President > "Some features not intuitive........................" [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3182325) CF Cheryl F. Foundation Director > "Easy to use, easy to learn, customizable for many gift-related functions." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4546718) GL Giles L. General Manager > "Overall some features are not easily intuitive or work different than described." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2625528) KM Kimberly M. Executive Assistant to the President > "The layout is customizable and full of information right at your fingertips. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3204842) DD Dan D. Retired > "Having to integrate with only GoEmerchant is limiting." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3200618) KK Kerry K. Chairman of the Board > "Integration with Constant Contact has been easy too, and we are planning to integrate with QuickBooks in the near future." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4564610) TP Thom P. Development Director > "We have not integrated this with QB because we are very basic users of QB." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2641217) JW John W. Executive Director > "Affordable, easy to use, and integrate in daily use." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547092) QJ Qaanaaq J. Office Manager > "It is not easy to use. If the software was more user friendly that would be better." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2641466) LL Lisa L. Community Engagement Coordinator > "The easy integration with Quickbooks has also been a great timesaver. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3337233) SH Shari H. Development Coordinator > "Support is not as frequent as I always need" [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008808) TP Thom P. Development Director > "I really appreciate the integration of eCommerce credit card processing with DS." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2641217) NS Nancy S. Director > "There are many terms and options that I still do not fully understand unless one of them happens to cause me an issue and I need to call Support for help. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3385440) DB Debbie B. Director of Advancement > "I have only been using it for 11 months as I am new to the organization but I have found it very simple and easy to use." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008803) KJ Karen J. consultant > "Also, when we use the responsive forms sometimes DonorSnap doesn't recognize the patron as already having a record in the system and duplicates have..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2633788) LS Lisa S. Director of Development > "The platform is robust and user friendly." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551273) KB Kelly B. IT Office Manager > "Also, the customer support simply wasn't available." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2633463) [View Reviews](https://www.capterra.com/p/97513/DonorSnap/reviews/) MB Mary B. Executive Director > "We are able to have registrations, ticketing, donor management and communications in one place, so we can..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6761189) JR John R. Director of Development and Finance > "Within months of joining my current nonprofit, it became clear that DonorView was a vastly inferior product..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6748618) VR Verified Reviewer Executive Director > "The best thing about DonorView is that it's am all-in-one option, out of the box." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___7111062) PA Penny A. Deputy Executive Director > "For two years, we've had multiple complaints from users, which I've outlined below. When I address them via..." [See full review](https://www.capterra.com/p/162375/DonorView/#SoftwareAdvice___6561115) ES Emma S. Volunteer > "Our communications have improved by using the email marketing system--and not to mention, the look of our..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6686979) PA Penny A. Deputy Executive Director > "There were no emails to participants and no texting to share that they had been outbid, so people didn’t up..." [See full review](https://www.capterra.com/p/162375/DonorView/#SoftwareAdvice___6561115) ED Elise D. Orchestra Manager > "The level of care from the team has been really useful as we navigate all the complexities of what this tool..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6607907) JR John R. Director of Development and Finance > "DonorView is so bad, we are willing to pay the final 3rd year without using the system just to move on to a..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6748618) SN Sarah N. Development and Assessment Director > "The automated notifications were nice and I like being able to save reports and donor views for different..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6178031) MB Mary B. Executive Director > "Since our data was in different places, it was difficult to get it organized for data conversion. " [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6761189) SJ Susan J. Development Committee Chair > "Having mailing lists and donor management all in one place has been very helpful and a big time savings." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6149539) ED Elise D. Orchestra Manager > "The one issue that sometimes comes up is that the pages will take a while to load and sometimes hang..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6607907) KA Kim A. Office Coordinator > "It is a wonderful tool to be able to keep track of not only their personal information (address, phone,..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4426996) ED Elise D. Orchestra Manager > "Most of the time the page response is really swift - but occasionally it will get really slow and that can be..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6607907) SB Sagar B. CEO > "Our team was quite impressed with multiple features DonorView has to offer when we first saw the Demo." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6224972) PA Penny A. Deputy Executive Director > "Multiple issues logging in to the event module and the auction module." [See full review](https://www.capterra.com/p/162375/DonorView/#SoftwareAdvice___6561115) KG Kate G. Executive Coordinator > "Most features work well and any issue is easily resolved by the more than competent customer service team." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6160985) DB Danielle B. Evvent Coordinator > "It doesn't have all of the event planning abilities that I need." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6513840) RB Rod B. Development Director > "This is a pretty intuitive CRM platform with more features than I got to use in the year I subscribed." [See full review](https://www.capterra.com/p/162375/DonorView/#SoftwareAdvice___6073796) PA Penny A. Deputy Executive Director > "There were times where I would try to complete the transaction for them, and it would not complete." [See full review](https://www.capterra.com/p/162375/DonorView/#SoftwareAdvice___6561115) KG Kate G. Executive Coordinator > "There is room for us to grow within the product." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6160985) AD Alexis D. Outreach Coordinator > "It also takes a while to load the software with your date so that it is "useable", and by that time the free..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6160797) MD Melanie D. Marketing Coordinator > "Also, having the ability to clone a prior email and edit rather than creating a new one each time has been a..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4526464) VR Verified Reviewer Board Member > "the price per month is a little steep for a Non-profit start-up" [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6679612) LM Laurey M. Executive Director > "CRM is easy to use and has a lot of fields for information." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6228185) JR John R. Director of Development and Finance > "Segmenting, as basic task, is difficult. " [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6748618) BM Brad M. RBT Marketing Director > "I sent an email and within the hour I had the answer I needed." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6236415) SM Stephanie M. Assistant Director > "This was very discouraging. And the training videos are also added expenses." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6160989) LC Liz C. Communications Director > "We are a small non-profit performing arts organization and we not only fundraise but also host events." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4344240) KC Kimberly C. Director of Operations > "It can be a slight bit clunky to use and takes a bit of learning to use." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6408321) SH Sam H. Director of Administration > "Helpful videos as well!" [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6050608) TW Theresa W. Executive Director > "We paid for almost 2 months of service before we could actually use the software." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6428448) TT Tiffany T. Executive Director > "We’ve been able to upload all of our contacts, send email communications and set up donor sites faster and..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3169675) AD Alexis D. Outreach Coordinator > "As a millennial I consider myself very adaptable to new technology, but this platform is just overall..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6160797) LC Liz C. Communications Director > "So the CRM is critical but also the Events features have been invaluable." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4344240) SH Sam H. Director of Administration > "They know this, but the reporting feature isn't great." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6050608) AA Audra A. CEO > "User friendly, easy to use with many features that are inclusive of all items that a non profit would need to..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4225363) LM Laurey M. Executive Director > "I wish it was not so complicated." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6228185) JC Jennifer C. Program Development > "Makes donor relations better." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4224558) JK Jon K. Administrator > "Disappointing." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6241924) TT Tiffany T. Executive Director > "Now we can easily communicate with our donor base about upcoming fundraisers and mission updates." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3169675) KH Kim H. Executive Director > "I have paid for onboarding and did NOT receive it unless it was the link to several "overview" videos for..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3168275) DR David R. Director of Advancement & Communications > "We like the flexibility the software gives." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4225634) CP Christine P. Co-Chair > "My biggest con is that the mobile app needs some work, as we had issues with it at our event. " [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3196458) MD Melanie D. Marketing Coordinator > "For the most part, Donorview is easy to learn and it serves our purposes well." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4526464) KH Kim H. Executive Director > "The lack of training and professionalism is appalling." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3168275) LM Linda M. Development Officer > "The second reason we chose DonorView was because of the usability. When pulling reports, mailing lists, or..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2444798) KH Kim H. Executive Director > "It has been horrendous. " [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3168275) JC Jennifer C. Program Development > "Donor information is easy to locate & track." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4224558) BS Bonnie S. Patient Engagement & Marketing Manager > "Email program and reporting is tricky, not as intuitive." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2457453) DB Deb B. Associate Director Regional & Chapter Development > "Customer Service - Donor View embraces a service mentality that results in outstanding customer satisfaction." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3183636) TS Tracee S. Development Director > "I would rather speak to a live person and not communicate across an email." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2432361) PB Patti B. Executive Director > "Good customer support and website well maintainted." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4585398) MA Mata A. General Manager > "That you get charged when you contact support." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2444724) PC Philip C. General Manager > "Customer service is very responsive to emails, and will jump on a call if you require assistance." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3133694) BK Bryan K. Executive Director > "In the afternoon, the site gets VERY sluggish." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2656699) TT Tiffany T. Executive Director > "We went from excel sheets to Donor View and the transition was such a breeze." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3169675) BK Bryan K. Executive Director > "It has been buggy and problematic since day one." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2656699) KK Kim K. Financial Specialist > "We use Donorview primarily for the donations. And we are VERY happy with the program. " [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3181941) KM Kim M. Executive Director > "We've experienced the exact opposite with DonorView. " [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2447154) BS Bonnie S. Patient Engagement & Marketing Manager > "Covers many different areas of a non-profit's daily database, fundraising and marketing needs all in one..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2457453) KC Kimberly C. Director of Operations > "It can be a slight bit clunky to use and takes a bit of learning to use." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6408321) KK Kim K. Financial Specialist > "Despite our struggles to learn this program, there are some specific staff within their support team who are..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3181941) BS Bonnie S. Patient Engagement & Marketing Manager > "Email program and reporting is tricky, not as intuitive." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2457453) CP Christine P. Co-Chair > "The training videos were also quite helpful. " [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3196458) AD Alexis D. Outreach Coordinator > "As a millennial I consider myself very adaptable to new technology, but this platform is just overall..." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6160797) MR Mahender R. President > "DonorView allows all the key operations of non-profits to be integrated on one platform." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2696063) LM Laurey M. Executive Director > "I wish it was not so complicated." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6228185) JD John D. CEO > "Thvisoes are very helpful in learning the software." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3200023) JK Jon K. Administrator > "Disappointing." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6241924) LS Lesli S. Social Worker/Management > "Easy to download documents from other software." [See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3194065) PA Penny A. Deputy Executive Director > "For two years, we've had multiple complaints from users, which I've outlined below. When I address them via..." [See full review](https://www.capterra.com/p/162375/DonorView/#SoftwareAdvice___6561115) [View Reviews](https://www.capterra.com/p/162375/DonorView/reviews/) ## User interface [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/) 4.59 (414) [DonorView](https://www.capterra.com/p/162375/DonorView/) 4.37 (134) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Acknowledgments & Communications 150 Important Activity Dashboard 120 Important DonorSnap Top features 39/50 - Access Controls/Permissions - Acknowledgments & Communications - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Attendance Management - Campaign Management - Campaign Planning - Contact Management - Credit Card Processing - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customization - Data Import/Export - Donation Tracking - Donor Management - Donor Profiles - E-Document Storage - Email Management - Email Marketing - Email Templates - Event Management - Event Ticketing - Event Tracking - Forms Management - For Nonprofits - Fund Accounting - Generative AI - Gift Matching Management - Gift Tracking - Grant Management - Historical Trend Analysis - Mobile Access - Mobile Giving - Moves Management - Multi-Channel Communication - Online Giving - Payment Processing - Personalization - Pledge Management - Pledge Tracking - Receipt Management - Recurring Giving - Recurring/Subscription Billing - Registration Management - Reporting [See all features](https://www.capterra.com/p/97513/DonorSnap/#features) DonorView 34/50 - Access Controls/Permissions - Acknowledgments & Communications - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Attendance Management - Campaign Management - Campaign Planning - Contact Management - Credit Card Processing - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customization - Data Import/Export - Donation Tracking - Donor Management - Donor Profiles - E-Document Storage - Email Management - Email Marketing - Email Templates - Event Management - Event Ticketing - Event Tracking - Forms Management - For Nonprofits - Fund Accounting - Generative AI - Gift Matching Management - Gift Tracking - Grant Management - Historical Trend Analysis - Mobile Access - Mobile Giving - Moves Management - Multi-Channel Communication - Online Giving - Payment Processing - Personalization - Pledge Management - Pledge Tracking - Receipt Management - Recurring Giving - Recurring/Subscription Billing - Registration Management - Reporting [See all features](https://www.capterra.com/p/162375/DonorView/#features) ### Recognition DonorSnap is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Donation Management Software (2025)  Best Value Donation Management Software (2023)  Best Value Donation Management Software (2022)  No recognitions have been awarded to DonorView ### Deployment & support DonorSnap Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos DonorView Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details DonorSnap - By DonorSnap - Located in United States - Founded in 2007 DonorView - By DonorView - Located in United States - Founded in 2011 ## Popular Comparisons [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $50/month Price $119/month 4.3 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-97513/DonorPerfect-Fundraising-Software-vs-DonorSnap) [DonorView](https://www.capterra.com/p/162375/DonorView/)[4.37 (134)](https://www.capterra.com/p/162375/DonorView/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/) $166/month Price $0/month 4.2 Features 4.6 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156860-162375/Donorbox-vs-DonorView) [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/) $50/month Price $0/month 4.3 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/97513-156860/DonorSnap-vs-Donorbox) [DonorView](https://www.capterra.com/p/162375/DonorView/)[4.37 (134)](https://www.capterra.com/p/162375/DonorView/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) $166/month Price $0 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/162375-172048/DonorView-vs-Givebutter) [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $50/month Price $125/month 4.3 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/97513-131207/DonorSnap-vs-Bloomerang) [DonorView](https://www.capterra.com/p/162375/DonorView/)[4.37 (134)](https://www.capterra.com/p/162375/DonorView/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $166/month Price $119/month 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-162375/DonorPerfect-Fundraising-Software-vs-DonorView) [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) $50/month Price $99/month 4.3 Features 4.2 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM) [DonorView](https://www.capterra.com/p/162375/DonorView/)[4.37 (134)](https://www.capterra.com/p/162375/DonorView/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (496)](https://www.capterra.com/p/220131/Zeffy/reviews/) $166/month Price CA$0 4.2 Features 4.6 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/162375-220131/DonorView-vs-Zeffy) [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)[4.75 (317)](https://www.capterra.com/p/123954/Little-Green-Light/reviews/) $50/month Price $45/month 4.3 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/97513-123954/DonorSnap-vs-Little-Green-Light) [DonorView](https://www.capterra.com/p/162375/DonorView/)[4.37 (134)](https://www.capterra.com/p/162375/DonorView/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $166/month Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-162375/Bonterra-Guided-Fundraising-vs-DonorView) [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) $50/month Price $160/month 4.3 Features 4.0 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/97513-154358/DonorSnap-vs-Keela) [DonorView](https://www.capterra.com/p/162375/DonorView/)[4.37 (134)](https://www.capterra.com/p/162375/DonorView/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) $166/month Price $99/month 4.2 Features 4.2 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/102088-162375/NeonCRM-vs-DonorView)