---
title: "Compare DonorSnap vs MonkeyPod 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare DonorSnap and MonkeyPod based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/97513-203848/DonorSnap-vs-MonkeyPod"
page_type: "comparison"
language: "en"
---

# DonorSnap vs MonkeyPod Features and Cost Comparison

Last updated September 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DonorSnapMonkeyPod2/4 selected

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

[MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)[4.8 (101)](https://www.capterra.com/p/203848/MonkeyPod/reviews/)

[## DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.8

Functionality

4.3

Ease of Use

4.4

Customer Service

4.8

Reviews Sentiment

BJ

HP

Based on [414 reviews](#user-reviews)

Positive

389

Neutral

19

Negative

6

[## MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)[4.8 (101)](https://www.capterra.com/p/203848/MonkeyPod/reviews/)

Starting Price

$167.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

Based on [101 reviews](#user-reviews)

Positive

97

Neutral

1

Negative

3

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Aplos

4.5 (187)

* * *

Starting Price

$79.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

90%

of reviewers  
rated it above 4 stars

* * *

### Neon CRM

4.3 (620)

* * *

Starting Price

$99.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

89%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Bloomerang

4.7 (1,287)

* * *

Starting Price

$125.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

### DonorPerfect

4.5 (1,481)

* * *

Starting Price

$119.00

Other,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,960 reviews from donation management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

Not enough reviews

Feature ratings

Donation Tracking

4.9

Online Giving

4.6

Credit Card Processing

5.0

For Nonprofits

4.8

Donor Management

4.8

82%Fit

Feature ratings

Donation Tracking

4.7

Online Giving

4.5

Credit Card Processing

4.5

For Nonprofits

4.7

Donor Management

4.7

User satisfaction

User satisfaction

4.6

User reviews[414](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.8

Customer support

4.8

User satisfaction

4.8

User reviews[101](https://www.capterra.com/p/203848/MonkeyPod/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$50Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$167Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

DonorSnap is great for nonprofits who want an easy-to-use system at an affordable price point. DonorSnap is ready to use out of the box but can be easily customized for nonprofits with unique needs.

Best for

MonkeyPod is designed for small and midsize nonprofits who want powerful technology at an affordable price.

## User reviews

Pros & cons

BJ

Bob J.

Treasurer and Technology Manager

> "The On-Line donations interface with our website works great and we have very few issues with on-line donations getting imported directly into the Donorsnap..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138017)

EN

Ellen N.

Office Administrator

> "The app’s layout is inefficient: when working in Notes and Contacts simultaneously, I must close and save one to continue using the other."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7139218)

HP

Hillary P.

Administrator

> "DonorSnap is a comprehensive CRM that makes it easy for me to track donations, send thank you/tax letters and emails, interactions with donors and patrons-..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7013867)

BJ

Bob J.

Treasurer and Technology Manager

> "The mass email option works, but does not have as much flexibility as we would sometimes prefer when trying to import documents or format a mass email."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138017)

TL

Teresa L.

Grant Manager

> "I have experience with two other cloud-based donor management systems from other organizations I work with and have found DonorSnap to be the most..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7012215)

CB

Christine B.

Office Manager

> "The only con is that reports can't have a customizable header that specifies exactly what the report contains --- it would be nice to see at a glance what..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008848)

MBM

Mary Beth M.

Development Director

> "The flexibility and customization are fantastic—I can add fields to most screens, which makes it much easier to capture and manage information in our..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549)

YS

Yvette S.

Executive Administrator

> "When printing donor list for mailing even those that are marked in their accounts as no mailing still come up and having to sort through all of those is..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551550)

CR

Carole R.

Donor Relations and Development Manager

> "I've worked in several fundraising programs and Donor Snap is by far the easiest and most efficient platform to use, especially for development staff in one..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7143095)

SS

Stephanie S.

Office Manager

> "I think it's a donation report does not have an option for a contact ipk, only a donation ipk."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745853)

EB

Erin B.

Office Coordinator

> "The user-friendly adaptability features for customization make the database extremely useful for our organization."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137317)

JB

Jeanette B.

Development Associate

> "I sometimes struggle with pulling the information I need from reports."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009624)

MS

Marlies S.

President

> "the reports are also great and easy to generate. As a non-for-profit cat rescue our donors are what keeps our organization going and DS makes it so easy to..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138113)

SH

Shari H.

Development Coordinator

> "Support is not as frequent as I always need"

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008808)

SL

Suzanne L.

Executive Director

> "They've added some peripheral systems such as AuctionSnap and EventSnap which complement the functionality."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7142347)

JB

Jan B.

Administrative Director

> "The only "con" in my experience is that I'm very part-time, and don't have as much time as I would like for the wonderful training they offer."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435)

GW

Gabriel W.

Programs and Digital Specialist

> "Overall, for a small nonprofit it is an excellent choice. If you're not processing many donations and don't need a ton of functionality, it is a cheap..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137872)

CM

Cindy M.

Director of Resource Development

> "I don't find Data Miner Platinum to be as intuitive as I'd like for a non-tech person."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745779)

CR

Carole R.

Donor Relations and Development Manager

> "I am truly impressed with the customer service at Donor Snap, as well as the extensive library of webinars and handouts. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7143095)

GH

Greg H.

President

> "email system is a bit cumbersome to use at times."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551426)

AG

Apryl G.

Office Supervisor

> "We use DonorSnap almost daily, so a good database is necessary for keeping our records."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137343)

KF

Keith F.

Treasurer

> "Some of the functionality is a little hard to get use to."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551270)

GR

Grace R.

Director

> "We were up and running with this database very quickly - the onboarding time was much shorter than competitors, and both learning resources and support have..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744412)

PY

Peter Y.

Board Member

> "It is also possible that I have not tried enough, or asked the correct questions."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957)

BR

Brigid R.

Executive Director

> "The ease of use. While the program is set up to be very intuitive, there are also plenty of tutorials to help me master features I may not use too often and..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137367)

WK

Wendy K.

Director

> "It is also feels laborious to go through all the steps to send email acknowledgements in cases where I only have one or two at a time."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547454)

PY

Peter Y.

Board Member

> "Easy to learn, and they have excellent training videos, which is where I am able to get the majority of my questions answered. When I can't find the..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957)

BM

Bruce M.

Treasurer

> "The donation forms are clunky and difficult to use. If everything in the background is either not there, or not listed properly, it doesn't work."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4562524)

NR

Naama R.

Director of Operations

> "We have had the BEST experiences with customer service! If I need a specific report and am not sure how to go about it, within minutes I get a video..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744413)

MS

Marj S.

President

> "Some of the set up for online forms or reports can be a bit daunting."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4546618)

MW

Meredith W.

Donor and Volunteer Engagement Manager

> "Great and speedy customer support, easy to use, lots of useful tutorials available, and the integration with QuickBooks is a plus."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137281)

MF

Matthew F.

Executive Director/ Single Pitch Rock Climbing Guide

> "The tech help is via email only, so you cannot get an immediate answer, but at the same time, this is how they keep their overhead low and pass the savings..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3212376)

MW

Melinda W.

Book keeping

> "The best part is the online input is as easy as 2 clicks and all the info is pulled in under the donor in a second!"

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7010972)

DL

Deb L.

Volunteer

> "I would be entering information and then need to see something all the way on the end of the right side but I couldn't just "get there." "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547725)

EB

Erin B.

Office Coordinator

> "The more I am in the system the more I learn about making it work for our organization and best practices."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137317)

LP

Leslie P.

Library Director

> "Creating reports is a little tricky, but I suspect this is due to lack of practice."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4546763)

MS

Marlies S.

President

> "years later she is thrilled we signed on because she is able to run many reports she needs for her purposes."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138113)

RS

Roland S.

IT Support - Web Support

> "There are a few flags in the database (i.e. Bill Me) which are not exposed to be used in the DataMinerPlatinum for custom reports. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3804776)

AJ

Allison J.

Director of Philanthropy

> "If you’re looking for a donor management database that’s effective, budget-friendly, and backed by a fantastic support team, I can’t recommend DonorSnap..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008903)

JB

Jennifer B.

Administrative Assistant

> "Knowing how to create the exact report you need can be complicated at times. If you don't know a certain report exists, it can be time consuming and..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3320426)

KB

Katie B.

Executive Director

> "It also allows us to generate thank you letters for all donors."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009371)

AD

Alexis D.

Donor Relations Administrator

> "For example, if I wanted to print out a report for one person and how many in-kind donations they made in the last year, there is no way to do that."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3199190)

SS

Stephanie S.

Office Manager

> "Highly recommend. Because of the excellent customer service and customization of the crm overall we have been able to adapt Donor Snap to fit several..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745853)

MF

Marlene F.

Foundation Administrator

> "I feel like integration would/could cause problems with certain things, like restricted donations, in-kind and automatic monthly donations."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3624836)

MBM

Mary Beth M.

Development Director

> "I’ve been using DonorSnap since starting my current position four years ago. While I’ve worked with many other CRMs, DonorSnap’s training and Help website..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549)

RB

Riley B.

Donor Relations Manager

> "Just the general look turns me off a bit but the cost and use keeps us here."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4592871)

DB

Debbie B.

Director of Advancement

> "It covers the basics and leaves room to grow and I look forward to using more of Donor Snap's capacity."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008803)

TP

Tara P.

Executive Director

> "I don't like the providers they've used for things like donation buttons, etc. But again that isn't their true line of work, so not a big problem for me."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3511154)

KF

Keith F.

Treasurer

> "This gives us an easy way to track our donations using our own donation type names and accounting numbers."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551270)

CF

Christine F.

Executive Director

> "Hard to understand how to set up queries. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547100)

MBM

Mary Beth M.

Development Director

> "The videos and support materials make onboarding new staff so much easier and greatly reduce the need for additional training."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549)

CA

Cory A.

Finance Manager

> "Also, we'd love use DS for ALL our contact management but it doesn't seem to work that way for us right now. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3384671)

DS

Donna S.

Executive Director

> "I find Donorsnap easy to use; it is a quick program that allows us to maintain all our records in one place, keeping track for Donor thank you letters and..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744451)

NS

Nancy S.

Director

> "There are many terms and options that I still do not fully understand unless one of them happens to cause me an issue and I need to call Support for help. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3385440)

HP

Hillary P.

Administrator

> "I appreciate that we can have multiple team member profiles to be able to maintain this crm. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7013867)

SV

Susan V.

Foundation Director

> "I find that pulling mailing lists with certain restrictions can be a bit confusing. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3205389)

JB

Jan B.

Administrative Director

> "I also would like to compliment the ready responsiveness of the team at the company. Although they and my organization are on opposite sides of the country,..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435)

AC

Annette C.

Executive Director

> "There are some features that I wish were better. When I am putting in a memorial donation and need to add a person's name..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3506022)

RT

Ronnie T.

CEO

> "DonorSnap gave our organization a way to reach out to current, past, and potential donors without wasting time, money, or effort on fruitless ventures."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6506629)

TP

Tara P.

Executive Director

> "I could not have afforded a traditional database when we started, but I would still need switch over to Blackbaud or any other CRM."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3511154)

DB

Debbie B.

Director of Advancement

> "I am a 40+year Fund Development professional using both Raiser's Edge (25 years) and Salesforce and I have to say I have been pleasantly surprised with..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008803)

EC

Emma C.

Donor Relations & Program Coordinator

> "It can be hard if you need to train a new user very quickly, and can be frustrating as you're learning to use the software. Once you know, you know-- but..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3198362)

BD

Becca D.

Sr Director of Operations and Stewardship

> "I've worked with a few larger databases that have a lot of additional features/customizations (and are more expensive!) and I think DonorSearch works just..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551481)

WS

Wil S.

Executive Director

> "For an all-volunteer organization with most volunteers not being computer/software literate, it has been challenging at times."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3325225)

MW

Melinda W.

Book keeping

> "It is also so easy to create specific reports & donor gifts if they want a quick update."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7010972)

LG

Linda G.

Administrative Assistant

> "Mass email functionality is not as robust as I would like."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3205122)

SL

Suzanne L.

Executive Director

> "Value for the money, rapid customer support and functionality."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7142347)

KJ

Karen J.

consultant

> "Also, when we use the responsive forms sometimes DonorSnap doesn't recognize the patron as already having a record in the system and duplicates have..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2633788)

CH

Carrie H.

Operations Manager

> "I love the training they offer. And also the customer service is something I compare all other products to, I normally have an e-mail answer within 5 min."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551562)

AC

Angela C.

President

> "It's not possible to do a simple update for a select group of people. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3363436)

JB

Jan B.

Administrative Director

> "There have been many hands in our database, and when we switched to DonorSnap from a different application, it was wonderful how much easier it was to..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435)

CK

Cass K.

Executive Director

> "There does not seem to be a feature allowing you to change line spacing within a form or in the Automated Task Manager."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2652158)

GR

Grace R.

Director

> "Easy to learn, excellent online tech and training support, great reporting which leads to better customized and segmented appeals, easy form building, and..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744412)

AC

Angela C.

President

> "The event planning portion is not what I need it to be."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3363436)

KA

Kara A.

Program Manager

> "Our organization's overall experience with DonorSnap has been extremely positive and we are very happy with how everything functions and how support assists..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744449)

DD

Dan D.

Retired

> "Having to integrate with only GoEmerchant is limiting."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3200618)

PY

Peter Y.

Board Member

> "I have recommended it to my web developer, and he has passed on my recommendations to other clients of his, and they have started using DonorSnap also."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957)

TP

Thomas P.

President

> "The mass email function is somewhat difficult to use."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3504535)

BG

Bryana G.

Office Manager and Executive Assistant

> "Best system to use for our non-profit organization."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137274)

CK

Cass K.

Executive Director

> "I'll be honest: I am embarrassed to send out communications and put the forms on our website. If we leave DonorSnap for another product, it will because of..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2652158)

EM

Eric M.

Development Director

> "I like the easy option of switching up your dashboard."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746130)

CM

Cindy M.

Director of Resource Development

> "I don't find Data Miner Platinum to be as intuitive as I'd like for a non-tech person."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745779)

Jill G.

Executive Director

> "I enjoy the customizable dashboard that DonorSnap provides."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4551450)

TS

Tom S.

President

> "Some features not intuitive........................"

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3182325)

CF

Cheryl F.

Foundation Director

> "Easy to use, easy to learn, customizable for many gift-related functions."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4546718)

GL

Giles L.

General Manager

> "Overall some features are not easily intuitive or work different than described."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2625528)

KM

Kimberly M.

Executive Assistant to the President

> "The layout is customizable and full of information right at your fingertips. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3204842)

DD

Dan D.

Retired

> "Having to integrate with only GoEmerchant is limiting."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3200618)

KK

Kerry K.

Chairman of the Board

> "Integration with Constant Contact has been easy too, and we are planning to integrate with QuickBooks in the near future."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4564610)

TP

Thom P.

Development Director

> "We have not integrated this with QB because we are very basic users of QB."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2641217)

JW

John W.

Executive Director

> "Affordable, easy to use, and integrate in daily use."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547092)

QJ

Qaanaaq J.

Office Manager

> "It is not easy to use. If the software was more user friendly that would be better."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2641466)

LL

Lisa L.

Community Engagement Coordinator

> "The easy integration with Quickbooks has also been a great timesaver. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3337233)

SH

Shari H.

Development Coordinator

> "Support is not as frequent as I always need"

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008808)

TP

Thom P.

Development Director

> "I really appreciate the integration of eCommerce credit card processing with DS."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2641217)

NS

Nancy S.

Director

> "There are many terms and options that I still do not fully understand unless one of them happens to cause me an issue and I need to call Support for help. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3385440)

DB

Debbie B.

Director of Advancement

> "I have only been using it for 11 months as I am new to the organization but I have found it very simple and easy to use."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008803)

KJ

Karen J.

consultant

> "Also, when we use the responsive forms sometimes DonorSnap doesn't recognize the patron as already having a record in the system and duplicates have..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2633788)

LS

Lisa S.

Director of Development

> "The platform is robust and user friendly."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551273)

KB

Kelly B.

IT Office Manager

> "Also, the customer support simply wasn't available."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2633463)

[View Reviews](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Jenn V.

CFO

> "MonkeyPod is the first accounting platform I’ve used that actually understands nonprofit operations instead of awkwardly forcing nonprofits into small..."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___7147656)

Jenn V.

CFO

> "Some workflows feel restrictive until you understand the control philosophy behind them"

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___7147656)

MS

Meredith S.

Co-Director

> "With unlimited users, your whole team can work on initiatives together. And the platform's API integration allows for so many opportunities for integration..."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___7058553)

AD

Angie D.

Executive Director

> "There are some hiccups, small things but ones that make it a little more clunky than we'd hoped: for example, we can't use the invoicing feature as much as..."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___6872735)

KW

Kim W.

Executive Director

> "We find the integration of the CRM, Finances, fundraising, email and newsletter subscriptions as well as the automation throughout make MonkeyPod a standout."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___6876863)

VR

Verified Reviewer

Development Manager

> "Formatting options can get wonky when creating the bodies of email campaigns. When copy and pasting the formatting gets confused often."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___6872673)

Jack L.

Executive Director

> "It has enabled us to move away from many spreadsheets and log files, merging most everything into one inter-related software package. "

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___6876754)

Melody S.

Executive Director

> "There were some bumps when we migrated over and it is NOT custom software, which means that are some things that we try to do that we just can't."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___6870930)

Jenn V.

CFO

> "More importantly, it pushes organizations toward better accounting discipline and best practices."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___7147656)

Margaret M.

Executive Director

> "We are still in the conversion / set up period so there is still a learning curve to go through and therefore it's hard to identify a real "con.""

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___6871369)

VT

Vance T.

Executive Director

> "Monkeypod is a great tool for non-profit organizations to manage every aspect of their business in one place."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___7080374)

AD

Angie D.

Executive Director

> "Also, the dashboard is less hopeful that I'd wanted - it doesn't really give me an accurate picture of money we can and can't spend"

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___6872735)

Jenn V.

CFO

> "Even passively attending them helped me build familiarity with the platform much faster."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___7147656)

Angela J.

Training and Outreach Director

> "MonkeyPod is comprehensive and I have not yet found a part of the program that does not help, or was not expertly thought out, to create a useful program."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___6871371)

JT

Jumana T.

Administrative Assistant

> "I think our overall experience with Monkeypod has been wonderful, we haven't had any major problems navigating through it or managing our tasks, we are..."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___7020953)

TK

Tessa K.

Director of Advocacy and Community

> "The only con I can think of is that there is a lot to learn for people not familiar with CRMs. "

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___7051795)

Jenn V.

CFO

> "Welcome Wednesday trainings are incredibly helpful in learning the platform"

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___7147656)

KW

Kim W.

Executive Director

> "The Bookkeeping has been slightly less intuitive than I had hoped and still requires some manual attention each month. "

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___6876863)

Angela J.

Training and Outreach Director

> "Each time I open MonkeyPod, I find another feature that makes handling the many aspects of a nonprofit more manageable."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___6871371)

BD

Brian D.

Outsourced Accountant

> "The financial reporting features are not intuitive and takes substantial time monthly to reproduce the reports outside of the software to fit our needs."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___4680316)

Jackie S.

Operations Manager

> "We switched from another database and monkeypod has made it easy- now we can send our newsletters from the same system with ease and they are so professional...."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___6872855)

Mikki M.

Publisher & Editor

> "We were afraid to launch a donation and membership program because our small staff cannot do an effective job keeping track of thank yous and record-keeping..."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___4721070)

KU

Kat U.

Communications Director

> "Some features we appreciate tremendously is the bcc customized for the organization where you can use the custom bcc email to send to your organization's..."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___5082646)

Jack L.

Executive Director

> "I have never gotten support for any software at this high level."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___6876754)

DJ

Daniel J.

Executive Director

> "Built in donation capabilities and email campaign software are huge bonuses to have included too."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___7007612)

SG

Shoshi G.

Director of Operations

> "I also sometimes find it challenging when sending emails to have different email lists of almost but not quite exactly the same people and have to recreate..."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___4690706)

Jenn V.

CFO

> "Excellent support team that understands nonprofits and actively listens to feedback"

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___7147656)

HM

Holly M.

Exec. Director

> "As the long-time volunteer handling our single checking account and an excel spreadsheet tracker, I was starting to panic until I found MonkeyPod."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___4715863)

KU

Kat U.

Communications Director

> "What I like most about MonkeyPod is that they are accommodating & understanding of nonprofits, the work they do, and the features that best support their..."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___5082646)

JG

Joshua G.

Marketing Manager

> "There are cheaper, ticketing platforms out there, but they do not integrate into the CRM."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___4457369)

AE

Afton E.

Data and Grants Compliance Manager

> "At a more affordable price point than many competitors, Monkeypod has been a great solution for our organization."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___7059362)

JM

Jonathan M.

Treasurer

> "It is really frustrating to talk to a representative and be promised something only to be emailed later and told that you have to make do because you're a..."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___4700526)

Jackie S.

Operations Manager

> "We are very happy having monkeypod this has really made our contact management so much richer and ability to reach donors effortlessly"

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___6872855)

FD

Felix D.

Fundraising & Marketing Manager

> "One thing we were worried about was the data migration and the complications of learning a new software."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___4003897)

MH

Megan H.

Executive Director

> "MonkeyPod is great because it combines our CRM, Financials, and Marketing into one easy platform."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___6872742)

CL

Craig L.

none

> "Lack of phone or ticket support."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___4700030)

EH

Elaine H.

Executive Director

> "Pricing is reasonable, too - we are saving a considerable amount over what we paid in prior years."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___7063847)

TB

Tyrone B.

E.D

> "Too pricey."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___4678006)

MF

Michele F.

Business Development Manager

> "MonkeyPod is a great tool for most all of our backoffice needs."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___7068010)

KW

Kim W.

Executive Director

> "The Bookkeeping has been slightly less intuitive than I had hoped and still requires some manual attention each month. "

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___6876863)

SB

Serena B.

Co-Producer

> "Easy to use, great customer support, great donor management, well-geared towards non-profits like ours!"

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___7057134)

TK

Tessa K.

Director of Advocacy and Community

> "The only con I can think of is that there is a lot to learn for people not familiar with CRMs. "

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___7051795)

DS

Daniel S.

Software Developer

> "Takes some learning, but has robust support and a helpful community."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___7059441)

Jack L.

Executive Director

> "I have never gotten support for any software at this high level."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___6876754)

AD

Angie D.

Executive Director

> "We chose it because it integrates with Gusto, our payroll software."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___6872735)

JM

Jonathan M.

Treasurer

> "It is really frustrating to talk to a representative and be promised something only to be emailed later and told that you have to make do because you're a..."

[See full review](https://www.capterra.com/p/203848/MonkeyPod/#Capterra___4700526)

[View Reviews](https://www.capterra.com/p/203848/MonkeyPod/reviews/)

## User interface

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)

4.59 (414)

[MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)

4.77 (101)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Acknowledgments & Communications

150

Important

Activity Dashboard

120

Important

DonorSnap

Top features

39/50

-   Access Controls/Permissions
-   Acknowledgments & Communications
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Attendance Management
-   Campaign Management
-   Campaign Planning
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customization
-   Data Import/Export
-   Donation Tracking
-   Donor Management
-   Donor Profiles
-   E-Document Storage
-   Email Management
-   Email Marketing
-   Email Templates
-   Event Management
-   Event Ticketing
-   Event Tracking
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Generative AI
-   Gift Matching Management
-   Gift Tracking
-   Grant Management
-   Historical Trend Analysis
-   Mobile Access
-   Mobile Giving
-   Moves Management
-   Multi-Channel Communication
-   Online Giving
-   Payment Processing
-   Personalization
-   Pledge Management
-   Pledge Tracking
-   Receipt Management
-   Recurring Giving
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting

[See all features](https://www.capterra.com/p/97513/DonorSnap/#features)

MonkeyPod

35/50

-   Access Controls/Permissions
-   Acknowledgments & Communications
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Attendance Management
-   Campaign Management
-   Campaign Planning
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customization
-   Data Import/Export
-   Donation Tracking
-   Donor Management
-   Donor Profiles
-   E-Document Storage
-   Email Management
-   Email Marketing
-   Email Templates
-   Event Management
-   Event Ticketing
-   Event Tracking
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Generative AI
-   Gift Matching Management
-   Gift Tracking
-   Grant Management
-   Historical Trend Analysis
-   Mobile Access
-   Mobile Giving
-   Moves Management
-   Multi-Channel Communication
-   Online Giving
-   Payment Processing
-   Personalization
-   Pledge Management
-   Pledge Tracking
-   Receipt Management
-   Recurring Giving
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting

[See all features](https://www.capterra.com/p/203848/MonkeyPod/#features)

### Recognition

DonorSnap is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Donation Management Software (2025) 

Best Value Donation Management Software (2023) 

Best Value Donation Management Software (2022) 

MonkeyPod is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Nonprofit CRM Software (2024) 

### Deployment & support

DonorSnap

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MonkeyPod

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

DonorSnap

-   By DonorSnap
-   Located in United States
-   Founded in 2007

MonkeyPod

-   By MonkeyPod
-   Located in United States
-   Founded in 2019

## Popular Comparisons

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

vs

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4.4

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[MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)[4.77 (101)](https://www.capterra.com/p/203848/MonkeyPod/reviews/)

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[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

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4.5

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[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

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4.3

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4.6

4.4

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[MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)[4.77 (101)](https://www.capterra.com/p/203848/MonkeyPod/reviews/)

vs

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/)

$167/month

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$0

4.5

Features

4.5

4.5

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[View full comparison](https://www.capterra.com/compare/172048-203848/Givebutter-vs-MonkeyPod)

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

$50/month

Price

$125/month

4.3

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4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/97513-131207/DonorSnap-vs-Bloomerang)

[MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)[4.77 (101)](https://www.capterra.com/p/203848/MonkeyPod/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

$167/month

Price

$125/month

4.5

Features

4.3

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131207-203848/Bloomerang-vs-MonkeyPod)

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

vs

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

$50/month

Price

$99/month

4.3

Features

4.2

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM)

[MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)[4.77 (101)](https://www.capterra.com/p/203848/MonkeyPod/reviews/)

vs

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$167/month

Price

$99/month

4.5

Features

4.2

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/102088-203848/NeonCRM-vs-MonkeyPod)

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

vs

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$50/month

Price

$45/month

4.3

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/97513-123954/DonorSnap-vs-Little-Green-Light)

[MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)[4.77 (101)](https://www.capterra.com/p/203848/MonkeyPod/reviews/)

vs

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

$167/month

Price

Contact vendor for pricing

4.5

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-203848/Bonterra-Guided-Fundraising-vs-MonkeyPod)

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

vs

[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

$50/month

Price

$160/month

4.3

Features

4.0

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/97513-154358/DonorSnap-vs-Keela)

[MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)[4.77 (101)](https://www.capterra.com/p/203848/MonkeyPod/reviews/)

vs

[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

$167/month

Price

$160/month

4.5

Features

4.0

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/154358-203848/Keela-vs-MonkeyPod)