QT9 QMS vs VisiumKMS: Which is a better fit?

From demo to deployment, the team at QT9 has supported me with each step of the process. Ongoing training and support has made the rapid deployment seamless and successful.

However, all records between complaints, corrective actions, and non-conformances are linked through a daisy chain scenario, but it can be awkward when retrieving records during an audit.

This really helps helps with implementation, and ease of use. I appreciate the stops built into the system to ensure important aspects are included in these records.

I had myself and one other person approving a risk and the other approver approved the risk and I could not make any changes. I had to delete the entire risk action and start over.

It provides the basics for the management of the quality for a small scale company at a good price. The pricing options are very good and adjustable.

The calibration module was the most difficult for us to implement as it operated a differently than the other modules.

The software is good and the staff is more than happy to help if you have a problem.

The collaboration feature was a little difficult to implement for our organization as we didn't find that it was very intuitive.

The customization capabilities for Management of Change are excellent and can help you standardize across an organization, while allowing for some flexibility as well.

If mistakes are made, it is difficult to reverse these (for eg. if a record is accidentally cancelled).

The VisiumKMS Project team were very responsive and great at collaborating with all our stakeholders.

Missing features such as attaching documents or images with the tasks and other details surrounding compliance task manager.

VisiumKMS has always been very receptive to our company's needs through user conferences and outreach. We have enjoyed working with VisiumKMS to improve our MOC system.

Lack of of 3/5 year options on annual maintenance.

VisiumKMS has some employees with a high awareness of PSM which also helps. They are also very good at engaging with the customers to find solutions and develop features.

Inability to completely remove certain fields. This makes some of the workflows look untidy.