QT9 QMS vs Ideagen Quality Management: Which is a better fit?

This really helps helps with implementation, and ease of use. I appreciate the stops built into the system to ensure important aspects are included in these records.

However, all records between complaints, corrective actions, and non-conformances are linked through a daisy chain scenario, but it can be awkward when retrieving records during an audit.

It provides the basics for the management of the quality for a small scale company at a good price. The pricing options are very good and adjustable.

I had myself and one other person approving a risk and the other approver approved the risk and I could not make any changes. I had to delete the entire risk action and start over.

From demo to deployment, the team at QT9 has supported me with each step of the process. Ongoing training and support has made the rapid deployment seamless and successful.

The calibration module was the most difficult for us to implement as it operated a differently than the other modules.

The software is good and the staff is more than happy to help if you have a problem.

The collaboration feature was a little difficult to implement for our organization as we didn't find that it was very intuitive.

Paul P

Marine Compliance Manager

OEM support has been good from the start and this has been critical with ensuring a successful implementation of the system.

With the loss of much of the prior QA staff and more individuals being hired and working remotely training was difficult.

Great Product with fantastic customer service. Very professional team for system implementation and supplier on boarding process.

No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file.

Some of the reports such as 'out of date' documents has encouraged the team to update these document quickly. It is a good prompt to ensure we do not fall behind.

The system does feel old and unloved; parts feel cobbled together as if each module was developed seperatetly.

Support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help us drive continuous improvement across the site.

The modules are really expensive - we would like to have more but cost completely restricts this.