---
title: "Compare Expensify vs FreshBooks 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Expensify and FreshBooks based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/97594-142390/Expensify-vs-FreshBooks"
page_type: "comparison"
language: "en"
---

# Expensify vs FreshBooks Features and Cost Comparison

Last updated September 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ExpensifyFreshBooks2/4 selected

[Expensify](https://www.capterra.com/p/97594/Expensify/)[4.5 (1,368)](https://www.capterra.com/p/97594/Expensify/reviews/)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

[## Expensify](https://www.capterra.com/p/97594/Expensify/)[4.5 (1,368)](https://www.capterra.com/p/97594/Expensify/reviews/)

Starting Price

$5.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [1,368 reviews](#user-reviews)

Positive

1,234

Neutral

67

Negative

67

[## FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Starting Price

$21.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [4,529 reviews](#user-reviews)

Positive

4,166

Neutral

281

Negative

82

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,577 reviews from expense report software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Not enough reviews

Feature ratings

Expense Tracking

4.6

Invoice Management

\--

Expense Claims

4.7

Mobile Receipt Upload

4.6

Mobile Access

4.7

81%Fit

Feature ratings

Expense Tracking

4.5

Invoice Management

4.6

Expense Claims

4.4

Mobile Receipt Upload

4.5

Mobile Access

4.5

User satisfaction

User satisfaction

4.5

User reviews[1,368](https://www.capterra.com/p/97594/Expensify/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.2

User satisfaction

4.5

User reviews[4,529](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$5Per User, Per Month

-   Free version
-   Free trial

Price starts from

$21Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Expensify is used by accountants, churches, colleges, construction, financial services, insurance, legal, logistics, nonprofits, trainers, plumbers, real estate, SaaS, startups, tech, and trucking.

Best for

FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors.

## User reviews

Pros & cons

AM

Ambika M.

Software Engineer

> "It provides great visibility for management to track team spending, reduces the friction of employee reimbursements, and ensures compliance..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7163922)

RK

Rizwan K.

ERP Solution Architect

> "It doesn’t provide a comprehensive audit log of user changes to an expense, making it difficult to track who modified what and when."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7178913)

MS

Marco S.

Director of Operations

> "What really stands out is how well Expensify integrates with accounting systems and corporate cards, creating a smooth end‑to‑end workflow from..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7137537)

FR

Frank R.

Billing Specialist

> "The competitive pricing levels are not very good value money when it comes to a mid-sized boutique, and the customer support is annoyingly slow..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7125033)

AM

Ambika M.

Software Engineer

> "The automated workflows and seamless integration with our accounting software make the entire approval and reimbursement process fast and..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7163922)

JP

Jennifer P.

Director of People Operations

> "The only feedback I can think of is that it does not seem to allow a user to add multiple receipts at a time for one expense (unless I just..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7156924)

NB

Nikhil B.

software engineer

> "The mobile receipt scanning is fast and accurate, the Uber integration means ride expenses log themselves, and the digital approval workflow..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7134783)

HC

Hilary C.

Owner

> "The interface can feel outdated at times, and occasional syncing issues may require manual adjustments or troubleshooting."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7127828)

AM

Ambika M.

Software Engineer

> "Being able to just snap a photo of a receipt and have the app automatically extract the merchant, date, and amount with high accuracy saves an..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7163922)

Moegamat E.

Support

> "At times, receipt scanning doesn’t pick up all details correctly, so minor manual edits are needed."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7176790)

FR

Frank R.

Billing Specialist

> "The convenience of the day-to-day cost control is simply stunning as our jewelry customers can easily scan the paper bills on international gem..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7125033)

VR

Verified Reviewer

Project Manager

> "If I have to find faults then sometimes the mileage calculator isn't very efficient but that's really splitting hairs!"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7115911)

RK

Rizwan K.

ERP Solution Architect

> "Customer support has also been responsive and helpful whenever I’ve needed assistance. While I’d like to see a more comprehensive audit log for..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7178913)

David L.

Principal Product Manager

> "Also, if you add a receipt but do not attach it to a specific report, there does not seem to be any way to remove it so it stays on your..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7106510)

MM

Michael M.

Sr Producer

> "The template copying feature is a huge time-saver; being able to duplicate a previous month’s recurring expense makes the whole process..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7166558)

SD

Suzanne D.

Partnership manager

> "Occasionally it logs you out of the system and you have to log in again which is a little annoying! But no huge issue really!"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7161589)

CUJ

Chris U. J.

Bookkeeper and Administrative Support in Canada

> "This integration helps create a seamless workflow between clients and bookkeepers and keeps the overall accounting process much smoother."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7125287)

JW

James W.

Account Executive

> "My company doesn't allow it to auto submit so now I receive an email every day saying the app couldn't auto submit my report."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7031113)

Alicia J.

CUA Driver

> "My overall experience is, I have enjoyed using this app to upload my receipts and expenses on a daily basis with such ease without having to..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7118712)

Chris G.

consultant

> "There can be some small issues with the auto scanning of receipts but nothing that can't be corrected in a few seconds"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7075504)

GD

Gina D.

Sales

> "User-friendly and real-time notifications, automatic receipt capture with notifications, integrates seamlessly with Apple Wallet, time saving..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7088000)

David L.

Principal Product Manager

> "Third, the new Expensify layout can be completely blocked (it will say that it locked by admin) when the old one is usable."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7106510)

JJ

Joe J.

Systems Engineer

> "You can use the drag and drop method of importing receipts or emailing a copy of the receipt to the receipts email address of us the mobile app..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7067673)

DA

Dawdu A.

BASED

> "Sometimes the customer support could provide better way to report bugs and issues but some bugs pop up once and a while."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7067834)

Justin T.

Navigation Officer

> "Expensify simplifies, and streamlines expense tracking, reimbursement, and more! Although my uses for the app are limited to my work..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7072836)

Brittney P.

Implementation Specialist

> "My receipts into one expense report to submit to management for approval I couldn’t give the report a custom name."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7012797)

SB

Sabrina B.

Operations Associate

> "The process from uploading invoices/receipts to completing and submitting an expense report to be approved by a manager/finance department is..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7095411)

SB

Sabrina B.

Operations Associate

> "I had a small issue when submitting my first expense report as my manager had not been assigned to be the one who approves my expenses first."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7095411)

MC

McKenna C.

Accountant

> "We linked our credit card feeds so transactions import automatically which saves so much time instead of manual data entry into Sage Intacct."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7189393)

VR

Verified Reviewer

Sr AI Analyst

> "The creation of expanses and adding them to report and then submitting them is very confusing and not the best UX."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7100108)

PW

Peter W.

Scientist

> "Additionally, the ability to upload receipts and track reimbursement status in real time saves a lot of time compared to manual processes."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7048953)

VR

Verified Reviewer

Executive Assistant

> "Setup takes a little time to get right, and sometimes the mobile app can lag when syncing receipts."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7009580)

Alicia J.

CUA Driver

> "I’m able to see that my stuff has been uploaded and get updates once everything is reviewed so that I know that everything is squared away on..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7118712)

HB

Hyde B.

Head Distiller

> "Occasionally I do find that the receipt scanning tool can malfunction and misread a receipt causing me to have to long the information manually..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6883348)

YF

Yuji F.

Owner

> "Currency conversion from local currency to Japanese Yen is automatic in Expensify, It saved tons of time for small company owner."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7164157)

NF

Nick F.

Sr. Director, Data and Intelligence

> "The biggest complaints I've heard from my team were just down to the selections available in drop-downs and those aren't an expensify issue but..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7073673)

MS

Marco S.

Director of Operations

> "Receipt scanning works seamlessly, accurately capturing details and significantly reducing manual entry time."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7137537)

AG

Andrew G.

Product Line Director

> "I wish I could have the hours of my life back that I wasted doing expenses "the old way""

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7152674)

CUJ

Chris U. J.

Bookkeeper and Administrative Support in Canada

> "Clients can group their expenses and submit them without overcomplicating the process, which helps maintain consistency."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7125287)

MC

McKenna C.

Accountant

> "The implementation also took longer than it should have because we kept running into issues."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7189393)

AV

Arne V.

Controller

> "Transactions came in fast and the ability for the software to capture the default receipt automatically was nice"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7169960)

WC

Whitney C.

Executive Assistant

> "The only downside is having to upload receipts when money is credited back (for returns)."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7061568)

DS

Darren S.

Product Owner

> "Expensify saves me time and ensures I stay on top of tracking and submitting all my expenses."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7117565)

Martin L.

VP Carrier Sales

> "For me, when travelling, I would say that I lose about 20-30% of my receipts each trip, each month."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7036668)

JP

Jennifer P.

Director of People Operations

> "Expensify is very user friendly - it's extremely easy to upload receipts, add purchase details and find the appropriate coding for your..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7156924)

GP

Gianna P.

EVP of HR and Finance

> "I kept proving we were not using this platform or how it would not integrate properly to please let us cancel and they refuse even when there..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6801321)

Rejeo M.

Senior Test Engineer

> "I use Expensify app for work since past 2 years now, and it does a splendid job with expense tracking and reimbursement."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7080220)

KN

Kelly N.

Generator Install Admin

> "My Company hasn't put many Categories to justify the charges - which doesn't reflect Exspensify's app"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7033470)

HC

Hilary C.

Owner

> "Overall, Expensify is a practical tool that saves time on expense management, especially for growing teams and businesses."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7127828)

Justin T.

Navigation Officer

> "Sometimes the process for attaching receipts can glitch."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7072836)

AB

Ana B.

Software developer

> "Expensify is a great tool for managing everyday business expenses and employee reimbursements."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7164503)

Walter C.

Scripting Specialist

> "The only thing I didn't like was that after going through the process of entering all my expenses and then completing that process, I had to do..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6878475)

VR

Verified Reviewer

Software Engineer

> "Expensify saves time, reduces errors, provides clear visibility for managers, and offers strong security and customer support."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7017927)

SC

Stephanie C.

Account Executive

> "The only negative is that the GPS sometimes shuts off on its own, otherwise it is very accurate to record mileage"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6841779)

LX

Livia X.

System and Reporting Accountant

> "The ability to customise for transaction sync and reporting is also great."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7135611)

David B.

Owner

> "The app and the web page differ so much."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7123850)

CUJ

Chris U. J.

Bookkeeper and Administrative Support in Canada

> "Another major advantage is that Expensify can integrate directly with accounting software like QuickBooks."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7125287)

VR

Verified Reviewer

Google Cloud Specialist

> "Before using Expensify, month-end expense reporting was a task I dreaded."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7008886)

MM

Marilyn M.

Marketing Manager

> "Our small team of under 25 people relies on Expensify to manage all our business expenses, and it’s been a total game changer. As a Marketing..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6838473)

VR

Verified Reviewer

Community Manager

> "Sometimes I would have trouble with coding expenses, but I think that was mostly user error to begin with."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7108010)

VR

Verified Reviewer

VP, Product and Market Development

> "Expensify's ability to input multiple receipts with a single email, the very intuitive user interface, and the quick way to edit and complete..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6885924)

Andrea M.

Vice President, Instructional Design Services

> "At times, a receipt would not scan accurately and I found it difficult to update the information manually."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6870251)

VR

Verified Reviewer

Sr. Director of Life and Workforce Readiness

> "For both staff and our finance department, it has helped reduce the amount of paper that is needed to be filled out, turned in and then filed..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7086287)

CA

Cody A.

Key Account Manager

> "It can get a bit cluttered with all receipts from a long trip."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7016326)

RW

Ray W.

Consultant

> "Just snap a pic of your receipt with the mobile app and let the SmartScan technology work its magic – no more squinting at faded receipts or..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6885191)

VR

Verified Reviewer

BIM Manager

> "Bulk edit is still not at the level it could be."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7037374)

Laura Valeria S.

Team Coordinator

> "It streamlines the expense management process, making it quick and easy to track and approve pending payments."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7127079)

MC

McKenna C.

Accountant

> "I do not like the updated version of Expensify."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7189393)

JU

Jeremiah U.

Managing Director

> "What is great is that you can connect a credit card to it and it will automatically keep track of transactions. If the amount is below $75, it..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6861548)

LF

Lina F.

Marketing

> "Seriously, save yourself the headache and don't even try this platform unless you want annoying emails several times a month and charges with..."

[See full review](https://www.capterra.com/p/97594/Expensify/#SoftwareAdvice___6739782)

JP

Jennifer P.

Director of People Operations

> "On the company/employer side, it is an easy system to set up and rollout and is also great for auditing and reviewing employees' expenses and..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7156924)

VR

Verified Reviewer

Field Operations Specialist

> "The team should focus on the app from the perspective of a new user and right now for a first time user, its a bit confusing."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7035498)

VR

Verified Reviewer

Director of Lifecycle Marketing

> "Expensify is a reliable and user-friendly expense management tool that has worked well across both startup and larger company environments."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7073669)

GP

Gianna P.

EVP of HR and Finance

> "We were suppose to be locked in at $5 per user and they tried multiple times to charge more so I had to keep disputing."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6801321)

MK

Manish K.

Senior MTS

> "The reimbursement process is efficient and well-organized, ensuring quick turnaround times."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7124276)

DM

David M.

Vice President, Strategic Partnerships

> "The camera function cuts off receipts at the bottom far too much. "

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6840697)

MK

Manish K.

Senior MTS

> "The support team is highly responsive and proactive, especially when it comes to resolving issues like missing documents or verification..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7124276)

RajKumar A.

Director Customer Success

> "Sometimes the accuracy lacks a bit."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7085341)

RK

Rizwan K.

ERP Solution Architect

> "Just snap a photo, and it captures the details accurately, saving a lot of time."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7178913)

LF

Lina F.

Marketing

> "the platform is designed to be confusing so they keep overcharging you for different features without telling you"

[See full review](https://www.capterra.com/p/97594/Expensify/#SoftwareAdvice___6739782)

SP

Stuart P.

Designer

> "Its simple to use, not complicated and does exactly what i need, the user interface is solid and makes something that can be a chore, quite..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7172659)

Thibault M.

Digital Strategist and AI Specialist

> "I’m not a big fan of the new user interface."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7101665)

SV

Sergio V.

Territory Manager

> "I have used different tools in different companies, but I must say Expensify is the most useful and intuitive."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7116459)

VR

Verified Reviewer

Director

> "It doesnt seem intuitive for them to use sometimes."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___4696705)

JE

John E.

Director

> "ease of use and user-friendly interface are a huge plus for the platform. "

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7074248)

VR

Verified Reviewer

Recruiter

> "This software doesn't feel as intuitive as it could be."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___3806362)

JE

John E.

Director

> "ease of use and user-friendly interface are a huge plus for the platform. "

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7074248)

BW

Barbra W.

President

> "It is nearly impossible to speak with a human at Expensify, and the online interface is clunky."

[See full review](https://www.capterra.com/p/97594/Expensify/#GetApp___2960739)

DS

Darren S.

Product Owner

> "Expensify integrates well with Xero."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7117565)

GP

Gianna P.

EVP of HR and Finance

> "The integration never stuck and nor consistently worked with QBO or with the apps."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6801321)

VM

Ved M.

Associate resident consultant

> "It integrates smoothly with our workflows and reduces manual errors significantly."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7081853)

DZ

Denis Z.

Finance Officer

> "Hard to integrate with other systems, not very user friendly and not cheap for what it is."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6633755)

David B.

Lead

> "Great integration with my work spending."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7082240)

NS

Nicolas S.

Senior Director

> "Integration with NetSuite was not easy to set up:"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___5039272)

David B.

Lead

> "Love their Uber integration too."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7082240)

RM

REnaud M.

CCO

> "The software is very basic and only covers the most necessary needs with minimal integration"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___3701306)

Jess M. S.

Account Manager

> "I have used other software like Workday, and find Expensify 1000% easier. "

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7105381)

David B.

Owner

> "The app and the web page differ so much."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7123850)

Johnny S.

Software Developer

> "I really enjoy how seamless the UI of their browser is."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7079188)

LN

Lauren N.

Sr Manager of HR

> "I'm not finding anything about Expensify that is difficult to use."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6841818)

LX

Livia X.

System and Reporting Accountant

> "It is very user friendly, easy to navigate and self help in the functions."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7135611)

WD

Will D.

Admin

> "Lots out tools hidden and hard to navigate."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6041186)

Nate J.

Head of Revenue Operations

> "I enjoy the easy of use and UI."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7114154)

MD

Monica D.

Executive Assistant

> "It is difficult to navigate the site since there are so many ways to do the same thing."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___4850200)

VR

Verified Reviewer

Accountant

> "I really appreciated Expensify’s customer support, which was responsive, helpful, and guided me efficiently through any issues I had."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7067615)

FR

Frank R.

Billing Specialist

> "The competitive pricing levels are not very good value money when it comes to a mid-sized boutique, and the customer support is annoyingly slow..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7125033)

DR

Dana R.

People and Culture Manager

> "The customer support significantly reduced the anxiety I usually feel when handling this type of task."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7092641)

TD

Tamara D.

Barber

> "They customer support guides you through whatever you do not understand."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6841796)

HM

Heather M.

Director

> "The customer service is great and I've never encountered any bugs and issues!"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7071168)

VR

Verified Reviewer

Controller

> "Their customer service is severely substandard."

[See full review](https://www.capterra.com/p/97594/Expensify/#GetApp___6185123)

VR

Verified Reviewer

Account Executive

> "I’ve never had any issues, and the service works really well."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7125882)

MSB

Mohamed Salah B.

Project Manager

> "While Expensify does have some excellent features, the customer support can be quite slow and unhelpful at times."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___4547726)

[View Reviews](https://www.capterra.com/p/97594/Expensify/reviews/)

JM

Jawad M.

Operation Clerk

> "The collaboration features in FreshBooks help me and my teammates to unite and work together collaboratively managing our finances from..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7161324)

HL

Hikmet L.

Medical Assistance Specialist

> "Occasionally the version has been changed to add or remove some important features without notice, and occasionally the mobile app fails to..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7087535)

JJ

Jessica J.

Social Worker

> "Its automation capabilities, particularly in areas like accounts payable, creating invoices, sending reminders, and reporting, significantly..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7156247)

VR

Verified Reviewer

owner

> "I also am unsuccessful in getting my frequent purchases to get expensed to the same categories and companies each month."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285)

SA

Suman A.

Owner,Bookkeeper,TAx Preparer

> "It handles invoicing and expense management with ease, making it ideal for freelancers and small business owners who want simplicity without..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7163532)

Jerry L.

CEO

> "The workflows for accounting reports can feel a bit restricted at times."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790)

PO

Paul O.

Software Engineer

> "It includes a time tracking system for services, and online payments are integrated to make collecting payments easier."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7172804)

PC

Patty C.

ADM

> "The only glitch is realizing any fees that are charge when making an on-line payment."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7150478)

LS

Leslie S.

Co-Owner

> "I love the hourly time tracking tool for creatives or anyone doing hourly service based work, I also appreciate the robust reporting tools."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7113513)

Jerry L.

CEO

> "I've had a few issues with utilizing the reporting metrics."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790)

Sarthak B.

Software Developer

> "Customer support is responsive, and although there are some limitations in advanced features, it works well for small businesses and..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7126967)

EJ

Eric J.

Consultant

> "A monthly fee in addition to a high credit card processing fee is a lot to stomach unless you need a lot of the ancillary features that..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738)

JM

Jaime M.

Outside Sales

> "FreshBooks has been a key product in our business helping us to manage our finances from sending our invoices for collecting payments to..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6843358)

MF

Megan F.

Owner

> "I dont like that with credit card payments, I cant break them down individually and record all the transactions that make up that monthly..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6835526)

Bridget W.

Marketing Consultant

> "Accounting systems like FreshBooks allow you to be paid online, faster, and it helps your business look professional -- from branded..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

PL

Phillip L.

Director of Marketing

> "The easiest way to generate invoice for billable hours is through the time tracker which is annoying."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6560551)

FN

Faith N.

Head of Accounts

> "The platform's navigation is straightforward, with clearly labeled menus and intuitive workflows that guide users through tasks such as..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6568895)

MHE

Michael Herbert E.

Furniture Salesperson

> "the reporting features are a bit limited, so it might not have all the insights you need if you are looking for something more detailed"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6686082)

AA

Amir A.

Administrative

> "FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6570951)

PO

Paul O.

Software Engineer

> "It can become expensive with additional options."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7172804)

SM

Stephen M.

Managing Director

> "Additionally it integrates with payment gateways such as PayPal which allow us to accept credit card payments directly within the FreshBooks."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740)

VR

Verified Reviewer

Senior Software Development Engineer

> "It was a 50 and 50 where we saved time and money, we could follow up on an effective timeline where in general we could have details of how..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6289387)

Jessica M.

BCBA

> "I liked that it generated yearly forms for my earnings and showed me what I earned month to month."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7154016)

ZZ

Zandalee Z.

Senior Analyst Programmer

> "FreshBooks Invoicing App on my iOS has limited features compared to cloud apps."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6493051)

CC

Crystal C.

Boss

> "It’s intuitive user interface, first rate customer service, and extensive accounting capabilities designed specifically for freelancers and..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6504643)

DG

Derek G.

Owner

> "I found the inventory management features a bit limited for large-usage"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6764036)

SM

Stephen M.

Managing Director

> "It has also provided us with an affordable and flexible solution that has streamlined regular billing, improved cash flow and simplified..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740)

Patricia P.

Owner

> "I have demanded a full refund of my money and 60 days to extract all data off their site. If my business is to survive, I need to hire an..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6073831)

Zulma Q.

Corporate Credit Risk Analyst

> "Through the software, I can design visually pleasing credit risk reports in which complicated data can be communicated effectively across..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531494)

SM

Sean M.

Marketing and operations coordinator

> "I wouldn't recommend for small businesses that don't have their data in multiple places"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

Tony J.

CEO

> "Value for money, this SAAS is a good way for businesses to have a good CRM and to organize the daily operations"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7187719)

ML

Matt L.

Owner

> "Additionally, I’ve experienced minor delays in customer support response times."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

AK

Alexander K.

Counsellor

> "FreshBooks helps me save a lot of time every day and allows me to do my bookkeeping much more efficiently than I had been previously. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6527459)

SM

Sean M.

Marketing and operations coordinator

> "They shut my account down and didn't explain why and started ignoring my emails."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

SA

Suman A.

Owner,Bookkeeper,TAx Preparer

> "FreshBooks makes accounting feel effortless with its clean interface and straightforward navigation."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7163532)

VR

Verified Reviewer

Executive Director

> "Was not robust enough for my business accounting."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6584529)

Rachid K.

Sales executive

> "Freshbooks is a software that it helps to make the best accounting software designed for freelancers and small business."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6548321)

AM

Abbey M.

Financial Specialist

> "What I dislike about FreshBooks is the limitation in terms of invoice template customization. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6083025)

JS

Jack S.

Finance Director

> "It works well for keeping a clear overview of financial flows."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119735)

EMA

EVA M. A.

Member

> "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563)

DB

Dylan B.

Controller

> "It does a great job in capturing the basics of what you need to run your business."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7132583)

TE

Timothy E.

Owner

> "The weirdest thing is an accounting program that wont show you a bank register. How can you SEE what is going on without a register."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272)

ML

Matt L.

Owner

> "The mobile app is also well-designed, allowing me to manage invoices and expenses on the go."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

MS

Mohammed S.

Owner

> "Only downsides I have is that for the price I am paying, 50 active clients is not enough (I keep having to archive clients). "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859)

AP

Aimee P.

Owner

> "I loved the ease of use and the price was awesome.nevwr had connection issues or issues with it missing or duplicating bank transaction."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7143257)

RR

Robyn R.

Owner

> "It is a little costly for a small business"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413)

AK

Andros K.

Account Manager

> "FreshBooks is a great solution for small businesses seeking easy invoicing and expense management, though more advanced features and..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145)

VR

Verified Reviewer

Principal

> "My rep hasn’t responded to me in 2 weeks, despite their own encouragement that I reduce my subscription level at the end of my discounted..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6107024)

BK

Blerta K.

Language Instructor

> "With FreshBooks, I can now genuinely keep track of that whole process without fear of it."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7137258)

VR

Verified Reviewer

Podcast Manager

> "So if you’re looking to have lots of clients or very detailed accounting reports, it may not be the right choice for you."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6014749)

CS

Christina S.

Area Director of Sales

> "FreshBooks has been a key tool to helping us utilize our financial resources efficiently by helping us track our expenses."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6629145)

SH

Samir H.

Insurance Claims Specialist

> "The feature to track billing sometimes lags and is slow and definitely needs improvement."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6335269)

Adelia D M.

Senior Field Service Engineer

> "It has high-end security tools that ensure total safety of our sensitive financial data."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501)

BA

Bryan A.

CEO

> "Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform. While FreshBooks..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4662540)

Bridget W.

Marketing Consultant

> "Sending out professional invoices and statements instead of Excel sheets or Google Docs sends the right message to your clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

RL

Ronald L.

Owner

> "The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6406423)

JO

John O.

Finance Officer

> "Invoicing, billing and general ledger are some of the tools which I like most on FreshBooks."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6662815)

TM

Tina M.

Marketing Executive

> "It doesn't have advanced features like adding the teams and getting extensive reports."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6115197)

AK

Andros K.

Account Manager

> "I especially appreciate the automated payment reminders and the ability to accept online payments easily."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145)

NI

Naquentta I.

Medical biochemistry and molecular biology

> "The free trial doesn't have most of the basic features needed to write a financial report"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6016450)

KB

Khaoula B.

Accounts Manager

> "It also supports mobile apps where one can manage billing on the go."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823)

IK

Ibrahim K.

Grants Writer

> "I slightly dislike that FreshBooks has unlimited features on mobile app compared to cloud solution."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675)

Adelia D M.

Senior Field Service Engineer

> "FreshBooks swift integration and compatibility with our other project management products makes budgeting for our projects very easy."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501)

DS

David S.

CEO

> "It fails at critical billing stages, making it hard to get paid online."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___5076605)

PJ

Pius J.

Accountant

> "As an Accountant, I am able to relish a lot with FreshBooks, mainly creating and sending invoices."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6549943)

JA

Joana A.

Disc jockey

> "It's relatively expensive compared to some other accounting software options, especially for businesses with multiple users or complex needs."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6352778)

Adelia D M.

Senior Field Service Engineer

> "It has been easy for us to determine our expenses with FreshBooks thanks to the Expenses tracking feature."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501)

AM

Amit M.

Director

> "The feature which I like the least is this software does not create quarterly tax estimates which are required in accounting, customer..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4115918)

VR

Verified Reviewer

consultant

> "The streamlined invoicing and expense tracking features were lifesavers, freeing up time and helping me keep my finances organized. Plus,..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6268371)

VR

Verified Reviewer

Salesman

> "For instance, the dashboard and reporting features are not as customizable as I would like them to be. While I can view certain metrics and..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4685021)

Kimani W.

Financial Analyst

> "I like it's incredible ability to create our invoices through the cloud am able to track invoices paid, scheduling recurring invoices with..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5027395)

OE

Olusegun E.

senior accountant

> "It may lack advanced accounting features required by larger enterprises."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5069117)

MS

Mohammed S.

Owner

> "It integrates nicely with my existing technology stack, so when a client books a session using my booking tool, via zapier, an invoice is..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859)

Sukesh H.

Assistant Manager Compliance

> "With large volumes of information it can be slow to loadNo option to customize interest/late fees per client or per invoiceEditing different..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4236020)

Beth W N.

Digital Creator

> "FreshBooks makes invoicing such a simple task for us and we are able to send our clients very professional invoices to keep them on the know..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5078631)

NE

Noel E.

Computer Specialist

> "Limited features: Some users have reported that FreshBooks lacks some of the advanced accounting features found in more comprehensive..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4777893)

JM

Joao M.

Spinning Instructor

> "It allows us to track our cash flow which allows us to get useful financial insights that we need to maintain a healthy financial situation."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

PE

Princess E.

Customer adviser

> "the price is high , expensive, limited inventory management, project management limitations"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138)

Beth W N.

Digital Creator

> "We use the financial reporting tool to run financial reports, and were are able to understand our financial health, this has helped us make..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5078631)

Géovanny N.

graphic designer

> "FreshBooks has limitations in features for large businesses, an unintuitive interface for some users, and additional costs for accessing..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4564191)

PC

Patty C.

ADM

> "It is very user friendly, precise and convenient."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7150478)

OE

Oktay E.

Data Analyst

> "No matter how useful the interface is, sometimes the theme can be tiring."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4061019)

RM

Ryan M.

Owner

> "Freshbooks has a modern user interface and cheap."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6554909)

RW

Randal W.

Managing Partner

> "We are sad to say, the problems by far outweighs the pretty interface, and we find ourselves forced to use something functional."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___3173813)

RW

Ray W.

Consultant

> "Really simple to use interface."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7042696)

Alfred O.

Content Writer/Copywriter

> "Their new interface is slow."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___3294309)

JF

Joe F.

Associate Professor of Law

> "Using FreshBooks is easy thanks to the intuitive user interface."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6616779)

SH

Steve H.

General Manager

> "For me anyways, it is no longer "user friendly"."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___2542201)

VR

Verified Reviewer

owner

> "I like the ease of use and integration with gusto. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285)

CR

Claire R.

Filmmaker

> "It was hard to integrate with other platforms we use for our business."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6029565)

KB

Khaoula B.

Accounts Manager

> "Secondly, FreshBooks integrates well with Other tools making the tool more efficient."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823)

PJ

Priyanshu J.

Manager

> "It integrates with a limited number of other platforms, which can limit its usefulness for businesses that use multiple tools."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4566945)

MSR

Md Sazedur R.

CEO

> "The platform is user-friendly and offers integrations with other tools, making it easy to manage various aspects of a business from one place."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6476827)

FU

Figue U.

Freelance

> "it has limited integration capabilities with other software programs, which can make it challenging to use in conjunction with other business..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4666601)

VR

Verified Reviewer

Operations manager

> "Integration with numerous apps enhances its functionality, making accounting straightforward and efficient."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6360186)

VB

Vivak B.

Music Producer

> "It has a pretty steep learning curve and the layout doesn't make it any easier."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4394019)

DB

Dylan B.

Controller

> "It does a great job in capturing the basics of what you need to run your business."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7132583)

OJ

Ogundimu J.

graphics designer

> "it is not beginner friendly especially for those with no experience at all"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4393390)

JM

Joann M.

COO CFO

> "It was so easy to use."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7065984)

CK

Cansu K.

Senior Finance Manager

> "It's not very intuitive."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4080351)

JM

Jennifer M.

Event specialist

> "I like this it was easy to be into a finish"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6540001)

JZ

Jeffrey Z.

Owner

> "The system is too simple."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4060417)

RR

Robyn R.

Owner

> "It is an easy to use software that was easily implemented"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413)

ML

Matt L.

Owner

> "Additionally, I’ve experienced minor delays in customer support response times."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

SA

Suman A.

Owner,Bookkeeper,TAx Preparer

> "Customer support is quick and friendly."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7163532)

EMA

EVA M. A.

Member

> "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563)

Mark L. D.

CEO

> "Excellent overall experience especially ease of use and excellent customer service experience as well."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7035976)

AW

Arianna W.

Principal

> "Some features need fixing, customer service not very responsive or satisfactory"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6037481)

BV

Bongekile V.

Teacher

> "It is very easy to use and it has a standby customer service."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6591343)

IZ

Idris Z.

Content writer

> "Limited international support: Freshbooks is primarily designed for businesses based in the United States, Canada, and the UK, so businesses..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4589043)

[View Reviews](https://www.capterra.com/p/142390/FreshBooks/reviews/)

## User interface

[Expensify](https://www.capterra.com/p/97594/Expensify/)

4.51 (1,368)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

4.48 (4,529)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting Integration

150

Important

Activity Dashboard

120

Important

Expensify

Top features

28/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Advanced Integrations
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Trail
-   Automated Receipt Matching
-   Autonomous Task Execution
-   Bank / Credit Card Integration
-   Billable & Non-Billable Hours
-   Biometric Recognition
-   Booking Management
-   Budgeting/Forecasting
-   Business Tool Integration
-   Calendar Management
-   Categorization/Grouping
-   Complex Approval Workflow
-   Compliance Management
-   Corporate Card
-   Credit Card Management
-   Cross-system Integration
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Duplicate Detection
-   Ease of Booking
-   Ease of Creating Expense Reports
-   Electronic Payments
-   Embedded AI / Machine Learning
-   Employee Management
-   Employee Reimbursement
-   Expense Claims
-   Expense Tracking
-   Financial Analysis
-   Generative AI
-   Image-to-Text
-   Internationalization
-   Invoice Creation and Delivery
-   Invoice Management
-   Itinerary Management
-   Mileage Tracking
-   Mobile Access
-   Mobile Receipt Upload
-   Mobile User Support
-   Multi-Currency
-   Offline
-   Online Booking
-   Optical Character Recognition

[See all features](https://www.capterra.com/p/97594/Expensify/#features)

FreshBooks

14/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Advanced Integrations
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Trail
-   Automated Receipt Matching
-   Autonomous Task Execution
-   Bank / Credit Card Integration
-   Billable & Non-Billable Hours
-   Biometric Recognition
-   Booking Management
-   Budgeting/Forecasting
-   Business Tool Integration
-   Calendar Management
-   Categorization/Grouping
-   Complex Approval Workflow
-   Compliance Management
-   Corporate Card
-   Credit Card Management
-   Cross-system Integration
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Duplicate Detection
-   Ease of Booking
-   Ease of Creating Expense Reports
-   Electronic Payments
-   Embedded AI / Machine Learning
-   Employee Management
-   Employee Reimbursement
-   Expense Claims
-   Expense Tracking
-   Financial Analysis
-   Generative AI
-   Image-to-Text
-   Internationalization
-   Invoice Creation and Delivery
-   Invoice Management
-   Itinerary Management
-   Mileage Tracking
-   Mobile Access
-   Mobile Receipt Upload
-   Mobile User Support
-   Multi-Currency
-   Offline
-   Online Booking
-   Optical Character Recognition

[See all features](https://www.capterra.com/p/142390/FreshBooks/#features)

### Recognition

Expensify is recognized as a top-rated tool in 1 Capterra Shortlist reports

FreshBooks is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Expensify

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

FreshBooks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Expensify

-   By Expensify
-   Located in United States
-   Founded in 2008

FreshBooks

-   By FreshBooks
-   Located in Canada
-   Founded in 2004

## Popular Comparisons

[Expensify](https://www.capterra.com/p/97594/Expensify/)[4.51 (1,368)](https://www.capterra.com/p/97594/Expensify/reviews/)

vs

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,261)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

$5/month

Price

$7/month

4.4

Features

4.2

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/380-97594/Concur-Expense-vs-Expensify)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

$21/month

Price

$38/month

4.3

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/142390-190778/FreshBooks-vs-QuickBooks-Online)

[Expensify](https://www.capterra.com/p/97594/Expensify/)[4.51 (1,368)](https://www.capterra.com/p/97594/Expensify/reviews/)

vs

[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)[4.62 (1,227)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/)

$5/month

Price

$3/month

4.4

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/97594-142384/Expensify-vs-Zoho-Expense)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

vs

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

$21/month

Price

$0.29

4.3

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142390-207944/FreshBooks-vs-PayPal)

[Expensify](https://www.capterra.com/p/97594/Expensify/)[4.51 (1,368)](https://www.capterra.com/p/97594/Expensify/reviews/)

vs

[webexpenses](https://www.capterra.com/p/140646/webexpenses/)[4.52 (1,105)](https://www.capterra.com/p/140646/webexpenses/reviews/)

$5/month

Price

Contact vendor for pricing

4.4

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/97594-140646/Expensify-vs-webexpenses)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

vs

[Abby](https://www.capterra.com/p/268623/Abby/)[4.75 (604)](https://www.capterra.com/p/268623/Abby/reviews/)

$21/month

Price

€0.01/month

4.3

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142390-268623/FreshBooks-vs-Abby)

[Expensify](https://www.capterra.com/p/97594/Expensify/)[4.51 (1,368)](https://www.capterra.com/p/97594/Expensify/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

$5/month

Price

$38/month

4.4

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/97594-190778/Expensify-vs-QuickBooks-Online)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

vs

[Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/)

$21/month

Price

$25/month

4.3

Features

4.3

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/120109-142390/Xero-vs-FreshBooks)

[Expensify](https://www.capterra.com/p/97594/Expensify/)[4.51 (1,368)](https://www.capterra.com/p/97594/Expensify/reviews/)

vs

[Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/)[4.64 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/)

$5/month

Price

€95/month

4.4

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/97594-183676/Expensify-vs-Lanes-Planes)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/)

$21/month

Price

$39/month

4.3

Features

4.4

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-142390/Jobber-vs-FreshBooks)

[Expensify](https://www.capterra.com/p/97594/Expensify/)[4.51 (1,368)](https://www.capterra.com/p/97594/Expensify/reviews/)

vs

[Circula](https://www.capterra.com/p/185116/Circula/)[4.62 (567)](https://www.capterra.com/p/185116/Circula/reviews/)

$5/month

Price

€10/month

4.4

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/97594-185116/Expensify-vs-Circula)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,684)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

$21/month

Price

$2210/year

4.3

Features

4.4

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/142390-174984/FreshBooks-vs-QuickBooks-Enterprise)