---
title: "Compare Expensify vs QuickBooks Online 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Expensify and QuickBooks Online based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/97594-190778/Expensify-vs-QuickBooks-Online"
page_type: "comparison"
language: "en"
publication_date: "2026-11-09"
---

# Expensify vs QuickBooks Online Features and Cost Comparison

Last updated November 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ExpensifyQuickBooks Online2/4 selected

[Expensify](https://www.capterra.com/p/97594/Expensify/)[4.5 (1,402)](https://www.capterra.com/p/97594/Expensify/reviews/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

[## Expensify](https://www.capterra.com/p/97594/Expensify/)[4.5 (1,402)](https://www.capterra.com/p/97594/Expensify/reviews/)

Starting Price

$5.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [1,402 reviews](#user-reviews)

Positive

1,268

Neutral

67

Negative

67

[## QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting Price

$38.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [8,555 reviews](#user-reviews)

Positive

7,359

Neutral

722

Negative

474

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## Summary

* * *

Key features rated by users

Features selected based on 9,590 reviews from expense report software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Not enough reviews

Feature ratings

Expense Tracking

4.7

Invoice Management

\--

Expense Claims

4.7

Mobile Receipt Upload

4.7

Mobile Access

4.7

83%Fit

Feature ratings

Expense Tracking

4.4

Invoice Management

4.5

Expense Claims

4.3

Mobile Receipt Upload

4.3

Mobile Access

4.6

User satisfaction

User satisfaction

4.5

User reviews[1,402](https://www.capterra.com/p/97594/Expensify/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.2

User satisfaction

4.3

User reviews[8,555](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

$5Per User, Per Month

-   Free version
-   Free trial

Price starts from

$38Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Expensify is used by accountants, churches, colleges, construction, financial services, insurance, legal, logistics, nonprofits, trainers, plumbers, real estate, SaaS, startups, tech, and trucking.

Best for

QuickBooks Online is used by freelancers, accountants, bookkeepers, CFOs, financial managers, contractors, retailers, professional service providers, nonprofits, and charities.

## User reviews

Pros & cons

AM

Ambika M.

Software Engineer

> "It provides great visibility for management to track team spending, reduces the friction of employee reimbursements, and ensures compliance without..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7163922)

RK

Rizwan K.

ERP Solution Architect

> "It doesn’t provide a comprehensive audit log of user changes to an expense, making it difficult to track who modified what and when."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7178913)

AM

Ambika M.

Software Engineer

> "The automated workflows and seamless integration with our accounting software make the entire approval and reimbursement process fast and..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7163922)

JP

Jennifer P.

Director of People Operations

> "The only feedback I can think of is that it does not seem to allow a user to add multiple receipts at a time for one expense (unless I just haven't..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7156924)

SY

Shubham Y.

Product Engineer

> "It makes expense management more convenient by simplifying receipt uploads, expense tracking, report submission, and approvals."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7202486)

RG

Rashad G.

Senior Geomechanicist

> "Some parts of the interface can take a little time to understand, especially when reviewing report status or correcting submitted expenses."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7193909)

AM

Ambika M.

Software Engineer

> "Being able to just snap a photo of a receipt and have the app automatically extract the merchant, date, and amount with high accuracy saves an..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7163922)

Moegamat E.

Support

> "At times, receipt scanning doesn’t pick up all details correctly, so minor manual edits are needed."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7176790)

RK

Rizwan K.

ERP Solution Architect

> "Customer support has also been responsive and helpful whenever I’ve needed assistance. While I’d like to see a more comprehensive audit log for..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7178913)

FR

Frank R.

Billing Specialist

> "The competitive pricing levels are not very good value money when it comes to a mid-sized boutique, and the customer support is annoyingly slow..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7125033)

MM

Michael M.

Sr Producer

> "The template copying feature is a huge time-saver; being able to duplicate a previous month’s recurring expense makes the whole process incredibly..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7166558)

David L.

Principal Product Manager

> "Also, if you add a receipt but do not attach it to a specific report, there does not seem to be any way to remove it so it stays on your profile..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7106510)

NB

Nikhil B.

software engineer

> "The mobile receipt scanning is fast and accurate, the Uber integration means ride expenses log themselves, and the digital approval workflow..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7134783)

SD

Suzanne D.

Partnership manager

> "Occasionally it logs you out of the system and you have to log in again which is a little annoying! But no huge issue really!"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7161589)

GD

Gina D.

Sales

> "User-friendly and real-time notifications, automatic receipt capture with notifications, integrates seamlessly with Apple Wallet, time saving and..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7088000)

HS

Hamza S.

Technician

> "The AI also seems to be quite slow or bugs and take a while to reply which may be an issue. But it is useful to have."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7197878)

CF

Christopher F.

Brand Strategy Lead

> "Expensify streamlines expense tracking with an intuitive interface that makes submissions and approvals fast and painless."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7199308)

HC

Hilary C.

Owner

> "The interface can feel outdated at times, and occasional syncing issues may require manual adjustments or troubleshooting."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7127828)

JJ

Joe J.

Systems Engineer

> "You can use the drag and drop method of importing receipts or emailing a copy of the receipt to the receipts email address of us the mobile app and..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7067673)

Chris G.

consultant

> "There can be some small issues with the auto scanning of receipts but nothing that can't be corrected in a few seconds"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7075504)

Justin T.

Navigation Officer

> "Expensify simplifies, and streamlines expense tracking, reimbursement, and more! Although my uses for the app are limited to my work requirements,..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7072836)

David L.

Principal Product Manager

> "Third, the new Expensify layout can be completely blocked (it will say that it locked by admin) when the old one is usable."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7106510)

SB

Sabrina B.

Operations Associate

> "The process from uploading invoices/receipts to completing and submitting an expense report to be approved by a manager/finance department is..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7095411)

DA

Dawdu A.

BASED

> "Sometimes the customer support could provide better way to report bugs and issues but some bugs pop up once and a while."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7067834)

MS

Marco S.

Director of Operations

> "What really stands out is how well Expensify integrates with accounting systems and corporate cards, creating a smooth end‑to‑end workflow from..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7137537)

SB

Sabrina B.

Operations Associate

> "I had a small issue when submitting my first expense report as my manager had not been assigned to be the one who approves my expenses first."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7095411)

MC

McKenna C.

Accountant

> "We linked our credit card feeds so transactions import automatically which saves so much time instead of manual data entry into Sage Intacct."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7189393)

VR

Verified Reviewer

Sr AI Analyst

> "The creation of expanses and adding them to report and then submitting them is very confusing and not the best UX."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7100108)

FR

Frank R.

Billing Specialist

> "The convenience of the day-to-day cost control is simply stunning as our jewelry customers can easily scan the paper bills on international gem..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7125033)

HB

Hyde B.

Head Distiller

> "Occasionally I do find that the receipt scanning tool can malfunction and misread a receipt causing me to have to long the information manually..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6883348)

VC

Victor C.

Escalation Management

> "Expensify provides an efficient and reliable automated solution that eliminates the administrative burden of manual expense tracking."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7214526)

NF

Nick F.

Sr. Director, Data and Intelligence

> "The biggest complaints I've heard from my team were just down to the selections available in drop-downs and those aren't an expensify issue but..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7073673)

SY

Shubham Y.

Product Engineer

> "The automation reduces manual work and helps keep expenses organized. While some settings and reporting options could be more intuitive and..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7202486)

VR

Verified Reviewer

Project Manager

> "If I have to find faults then sometimes the mileage calculator isn't very efficient but that's really splitting hairs!"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7115911)

PW

Peter W.

Scientist

> "Additionally, the ability to upload receipts and track reimbursement status in real time saves a lot of time compared to manual processes."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7048953)

AG

Andrew G.

Product Line Director

> "I wish I could have the hours of my life back that I wasted doing expenses "the old way""

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7152674)

FN

Francisco N.

SWE intern

> "Mileage tracking – Built-in GPS tracking for mileage-based expenses, handy for anyone who drives for work."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7192836)

MC

McKenna C.

Accountant

> "The implementation also took longer than it should have because we kept running into issues."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7189393)

YF

Yuji F.

Owner

> "Currency conversion from local currency to Japanese Yen is automatic in Expensify, It saved tons of time for small company owner."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7164157)

JW

James W.

Account Executive

> "My company doesn't allow it to auto submit so now I receive an email every day saying the app couldn't auto submit my report."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7031113)

CF

Christopher F.

Brand Strategy Lead

> "Its automated receipt scanning significantly reduces manual data entry and keeps reports consistently accurate."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7199308)

WC

Whitney C.

Executive Assistant

> "The only downside is having to upload receipts when money is credited back (for returns)."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7061568)

CUJ

Chris U. J.

Bookkeeper and Administrative Support in Canada

> "This integration helps create a seamless workflow between clients and bookkeepers and keeps the overall accounting process much smoother."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7125287)

JU

Juan U.

Software Engineer II

> "These are minor UX issues, but they are not significant enough to be deal breakers."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7194434)

AV

Arne V.

Controller

> "Transactions came in fast and the ability for the software to capture the default receipt automatically was nice"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7169960)

GP

Gianna P.

EVP of HR and Finance

> "I kept proving we were not using this platform or how it would not integrate properly to please let us cancel and they refuse even when there was..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6801321)

HY

Himanshu Y.

Product Engineer

> "Ease of use and the integration of AI agent that enables hasslefree step by step detailed guide with a very simple Receipt Upload feature, its..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7202481)

Justin T.

Navigation Officer

> "Sometimes the process for attaching receipts can glitch."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7072836)

Alicia J.

CUA Driver

> "My overall experience is, I have enjoyed using this app to upload my receipts and expenses on a daily basis with such ease without having to use..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7118712)

Walter C.

Scripting Specialist

> "The only thing I didn't like was that after going through the process of entering all my expenses and then completing that process, I had to do..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6878475)

SP

Sahil P.

Product Engineer

> "It saves time, keeps expenses organized, and makes the whole submission and reimbursement process much easier."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7201206)

SC

Stephanie C.

Account Executive

> "The only negative is that the GPS sometimes shuts off on its own, otherwise it is very accurate to record mileage"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6841779)

JP

Jennifer P.

Director of People Operations

> "Expensify is very user friendly - it's extremely easy to upload receipts, add purchase details and find the appropriate coding for your company's..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7156924)

Brittney P.

Implementation Specialist

> "My receipts into one expense report to submit to management for approval I couldn’t give the report a custom name."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7012797)

Rejeo M.

Senior Test Engineer

> "I use Expensify app for work since past 2 years now, and it does a splendid job with expense tracking and reimbursement."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7080220)

VR

Verified Reviewer

Community Manager

> "Sometimes I would have trouble with coding expenses, but I think that was mostly user error to begin with."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7108010)

AB

Ana B.

Software developer

> "Expensify is a great tool for managing everyday business expenses and employee reimbursements."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7164503)

Andrea M.

Vice President, Instructional Design Services

> "At times, a receipt would not scan accurately and I found it difficult to update the information manually."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6870251)

MM

Marilyn M.

Marketing Manager

> "Our small team of under 25 people relies on Expensify to manage all our business expenses, and it’s been a total game changer. As a Marketing..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6838473)

VR

Verified Reviewer

Executive Assistant

> "Setup takes a little time to get right, and sometimes the mobile app can lag when syncing receipts."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7009580)

VR

Verified Reviewer

VP, Product and Market Development

> "Expensify's ability to input multiple receipts with a single email, the very intuitive user interface, and the quick way to edit and complete..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6885924)

MC

McKenna C.

Accountant

> "I do not like the updated version of Expensify."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7189393)

VR

Verified Reviewer

Sr. Director of Life and Workforce Readiness

> "For both staff and our finance department, it has helped reduce the amount of paper that is needed to be filled out, turned in and then filed after..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7086287)

LF

Lina F.

Marketing

> "Seriously, save yourself the headache and don't even try this platform unless you want annoying emails several times a month and charges with no..."

[See full review](https://www.capterra.com/p/97594/Expensify/#SoftwareAdvice___6739782)

RW

Ray W.

Consultant

> "Just snap a pic of your receipt with the mobile app and let the SmartScan technology work its magic – no more squinting at faded receipts or..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6885191)

GP

Gianna P.

EVP of HR and Finance

> "We were suppose to be locked in at $5 per user and they tried multiple times to charge more so I had to keep disputing."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6801321)

MUCHIRA M.

National Staff

> "It’s a small feature, but it shows that the people who built Expensify really understood how expense approvals work in the real world."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7192714)

DM

David M.

Vice President, Strategic Partnerships

> "The camera function cuts off receipts at the bottom far too much. "

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6840697)

RG

Rashad G.

Senior Geomechanicist

> "Expensify makes it easy to submit expenses, upload receipts, and track reimbursement status."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7193909)

RajKumar A.

Director Customer Success

> "Sometimes the accuracy lacks a bit."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7085341)

JU

Jeremiah U.

Managing Director

> "What is great is that you can connect a credit card to it and it will automatically keep track of transactions. If the amount is below $75, it will..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6861548)

Martin L.

VP Carrier Sales

> "For me, when travelling, I would say that I lose about 20-30% of my receipts each trip, each month."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7036668)

JP

Jennifer P.

Director of People Operations

> "On the company/employer side, it is an easy system to set up and rollout and is also great for auditing and reviewing employees' expenses and..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7156924)

LF

Lina F.

Marketing

> "the platform is designed to be confusing so they keep overcharging you for different features without telling you"

[See full review](https://www.capterra.com/p/97594/Expensify/#SoftwareAdvice___6739782)

AA

Ayo A.

Marketing Analyst

> "I like that I can quickly scan a receipt and move on instead of spending time entering everything manually."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7206349)

KN

Kelly N.

Generator Install Admin

> "My Company hasn't put many Categories to justify the charges - which doesn't reflect Exspensify's app"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7033470)

RG

Rashad G.

Senior Geomechanicist

> "Receipt submission is convenient, reports are easy to manage once familiar with the system, and the reimbursement process is generally clear and..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7193909)

Kevin R.

Design Draftsman

> "Occasionally it misinterprets the date, reading the format incorrectly."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6877736)

VR

Verified Reviewer

Director of Lifecycle Marketing

> "Expensify is a reliable and user-friendly expense management tool that has worked well across both startup and larger company environments."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7073669)

KN

Kevin N.

Director of Training

> "Mine does not automatically load the receipt for our accounting team. "

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6851678)

SP

Stuart P.

Designer

> "Its simple to use, not complicated and does exactly what i need, the user interface is solid and makes something that can be a chore, quite simple."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7172659)

Thibault M.

Digital Strategist and AI Specialist

> "I’m not a big fan of the new user interface."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7101665)

SP

Sahil P.

Product Engineer

> "The interface is straightforward and convenient for regular use."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7201206)

VR

Verified Reviewer

Director

> "It doesnt seem intuitive for them to use sometimes."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___4696705)

SV

Sergio V.

Territory Manager

> "I have used different tools in different companies, but I must say Expensify is the most useful and intuitive."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7116459)

VR

Verified Reviewer

Recruiter

> "This software doesn't feel as intuitive as it could be."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___3806362)

JE

John E.

Director

> "ease of use and user-friendly interface are a huge plus for the platform. "

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7074248)

BW

Barbra W.

President

> "It is nearly impossible to speak with a human at Expensify, and the online interface is clunky."

[See full review](https://www.capterra.com/p/97594/Expensify/#GetApp___2960739)

VM

Ved M.

Associate resident consultant

> "It integrates smoothly with our workflows and reduces manual errors significantly."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7081853)

GP

Gianna P.

EVP of HR and Finance

> "The integration never stuck and nor consistently worked with QBO or with the apps."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6801321)

DS

Darren S.

Product Owner

> "Expensify integrates well with Xero."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7117565)

DZ

Denis Z.

Finance Officer

> "Hard to integrate with other systems, not very user friendly and not cheap for what it is."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6633755)

David B.

Lead

> "Great integration with my work spending."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7082240)

NS

Nicolas S.

Senior Director

> "Integration with NetSuite was not easy to set up:"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___5039272)

David B.

Lead

> "Love their Uber integration too."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7082240)

RM

REnaud M.

CCO

> "The software is very basic and only covers the most necessary needs with minimal integration"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___3701306)

Jess M. S.

Account Manager

> "I have used other software like Workday, and find Expensify 1000% easier. "

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7105381)

David B.

Owner

> "The app and the web page differ so much."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7123850)

Johnny S.

Software Developer

> "I really enjoy how seamless the UI of their browser is."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7079188)

LN

Lauren N.

Sr Manager of HR

> "I'm not finding anything about Expensify that is difficult to use."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6841818)

Sunshine H.

Teacher

> "Expensify's dashboard is so helpful!"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7193038)

WD

Will D.

Admin

> "Lots out tools hidden and hard to navigate."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6041186)

Varun S.

Director Analytics Consulting

> "Very easy to navigate and use."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7197374)

MD

Monica D.

Executive Assistant

> "It is difficult to navigate the site since there are so many ways to do the same thing."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___4850200)

VR

Verified Reviewer

Accountant

> "I really appreciated Expensify’s customer support, which was responsive, helpful, and guided me efficiently through any issues I had."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7067615)

FR

Frank R.

Billing Specialist

> "The competitive pricing levels are not very good value money when it comes to a mid-sized boutique, and the customer support is annoyingly slow..."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7125033)

DR

Dana R.

People and Culture Manager

> "The customer support significantly reduced the anxiety I usually feel when handling this type of task."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7092641)

TD

Tamara D.

Barber

> "They customer support guides you through whatever you do not understand."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___6841796)

HM

Heather M.

Director

> "The customer service is great and I've never encountered any bugs and issues!"

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7071168)

VR

Verified Reviewer

Controller

> "Their customer service is severely substandard."

[See full review](https://www.capterra.com/p/97594/Expensify/#GetApp___6185123)

DR

Danial R.

Software Developer

> "Great and responsive customer support."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___7076469)

MSB

Mohamed Salah B.

Project Manager

> "While Expensify does have some excellent features, the customer support can be quite slow and unhelpful at times."

[See full review](https://www.capterra.com/p/97594/Expensify/#Capterra___4547726)

[View Reviews](https://www.capterra.com/p/97594/Expensify/reviews/)

JB

Jillean B.

Manager

> "This feature allows me to provide prompt and effective support to my employees, ensuring they receive the assistance they need, regardless of their location or my own, which..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

JF

Julie F.

Office manager - payroll coordinator

> "has sent his ID three separate times, bank statement, federal id info, phone bills, letters from our bank, to "verify" and they told us it was all good and then lock us out of..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161458)

JH

Jeff H.

Front office manager

> "It has all the tools I need to manage my finances, create invoices, track expenses, and run reports without having to use multiple programs."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174523)

JB

Jillean B.

Manager

> "This deficiency directly contributes to inaccuracies in inventory records, increasing the risk of stockouts, and complicating efforts to effectively optimize sales strategies and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

JH

Jeff H.

Front office manager

> "The platform has helped streamline my daily accounting tasks and saves me a significant amount of time. While customer support can sometimes take longer to respond than I'd like,..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174523)

Kristen D.

None

> "I spoke with three separate levels of customer service supervisors, and they all told me the exact same unacceptable policy: the only way to reactivate my account was to pay the..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7199648)

VC

Viergela C.

ABA

> "It helps keep financial information organized and allows users to manage invoices, expenses, and reports in one place."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7204151)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "Some workflows aren’t always as intuitive as they first appear, especially for non-finance users. As the system scales with more data, performance can occasionally slow down,..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

MG

Monique G.

President

> "Overall, this platform streamlines financial management, improved visibility into bisiness perfomance and helped us maintain accurate records while supporting informed decision..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7179828)

Kristen D.

None

> "Essentially, they are holding small business accounts hostage, forcing customers to float them over $800 in unwanted funds just to fix a payment method and change a plan."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7199648)

JS

Jonathan S.

Founder

> "It offers a solid set of accounting features, financial reporting, invoicing, and bank transaction management."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7160845)

Kristen D.

None

> "Forcing a customer to pay for a tier they explicitly stated they do not want, under the promise of a future refund, is terrible business practice and a complete lack of customer..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7199648)

HJ

Hamish J.

Finance Manager

> "Its user-friendly interface and regular use have made it an integral part of my daily workflow. While there are some minor hiccups, the software's strengths far outweigh its..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7183117)

AR

Andrew R.

Operations

> "QuickBooks Online lacks advanced features found in the desktop version, such as advanced inventory, job costing, and industry-specific tools."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7045404)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "Team collaboration is also decent, particularly when multiple users (like finance teams, accountants, or managers) need access to the same financial data in real time."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

Arianna W.

Owner

> "There is no way to reliably set up what is relevant and how to record different suppliers, no chance to have categories remembered, even when defining defaults."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7075101)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "QuickBooks Online is a solid, easy-to-use accounting platform that works well for day-to-day financial management without needing deep accounting knowledge."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

JC

Jacob C.

Owner

> "Unable to submit returns directly through a portal, lack of automated ai bookkeeping, difficult to navigate"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7164223)

VR

Verified Reviewer

General Manager

> "The automation features—bank feeds, recurring invoices, and rules—save a ton of time, and the dashboard gives a clear snapshot of cash flow without needing to dig around."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

MC

Mike C.

CFO

> "We had had the online version for about 7 months and have had to call technical support 11 times so far. And then, when the system crashes, you're required to put in a..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7212053)

Nathan H.

Owner

> "It’s a robust program that gives small businesses like myself a way to track accounting, invoicing and credit card, etc. payments all in o e and at an affordable rate."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

HJ

Hamish J.

Finance Manager

> "One thing that's kind of annoying is that the reporting features can be a bit tricky to navigate, especially when you're trying to customize reports."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7183117)

NC

Nikki C.

Permit Technician

> "The real-time syncing with bank accounts is especially helpful because it keeps everything updated automatically, and the dashboards give a clear snapshot of cash flow and business..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

Kevin H.

Owner

> "the dates. if i change a date on an estimate sheet, that carries through to the invoices and if i dont catch it my clients get overdue invoices. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7103185)

LA

Lauren A.

Administrator

> "The payroll function is so beneficial with Quickbooks tracking live checks and auto-creating labor and tax reports, and filing and paying taxes automatically."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7141459)

NA

Nicholas A.

Principal Software Engineer

> "The navigation can be a bit clunky at times and doing historical research of payrolls from prior years is not snappy."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174351)

NC

Nikki C.

Permit Technician

> "It handles core tasks like invoicing, expense tracking, and financial reporting efficiently, and the automatic bank syncing helps keep records accurate and up to date. While there..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

CC

Camille C.

Owner

> "I never used the invoice function as I use other software for that but felt that the value for money wasn't there when there were bugs as it was very difficult to get in touch with..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7202045)

TJ

Tyler J.

Owner

> "Allowing me to add my Bookkeeper to gain access makes this a lot easier come tax time which saves me! Though I use a CRM platform for my invoicing and payments, QBO has those..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063977)

JS

Jonathan S.

Founder

> "Bank and credit card accounts frequently disconnect for no apparent reason, and reconnecting them can be time-consuming and frustrating."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7160845)

KUMAR H.

Account executive

> "I mainly used it for managing basic accounting task, reporting , aging report, Ar report invoices tracking, it help me to stay organised and reduce my manual working."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115950)

K F.

Developer

> "It's a bit complicated to navigate it if you're not a financially inclined person. And they only give you limited AI access to ask for help."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7206108)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "It’s particularly useful for invoicing, expense tracking, and giving visibility across business finances in real time."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

LH

Lyla H.

Administrator

> "Our customers became linked and I am still trying to figure out how to link their payments to them so it stops showing overdue invoices but the last 3 people recommend I pay for..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046492)

LS

Loren S.

Managing Director

> "There's a lot of depth to it for a bookkeeping software, where a good accountant can make the most of each subscription tier with some creativity."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7155674)

SS

Stephanie S.

Bookkeeper and Treasurer

> "I don't like that it works to ensure that people without an accounting background can record data accurately however its not as useful when you know what the accounting that you..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7047209)

JB

Jillean B.

Manager

> "The invoicing system is incredibly user-friendly, not only for my team but also for my clients, who find the payment process to be very convenient and efficient, contributing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

MK

Michelle K.

Accountant

> "It has been difficult to convert our data from Desktop and the loss of ability to have multiple invoice templates from different departments has caused us to restructure our billing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6716163)

KS

Kaitlyn S.

Executive Director

> "We also appreciated the ability to categorize donations, track grants, and quickly pull year-end reports for audits and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

JF

Julie F.

Office manager - payroll coordinator

> "They did not tell us they locked us out, they just did it and when we went to process payroll Monday we got a message that we are locked out and they need to verify AGAIN!!!!!!"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161458)

VR

Verified Reviewer

Customer Support

> "The dashboard gives a clear, real-time snapshot of your finances, and navigating between invoicing, expenses, and reports feels seamless."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113370)

BN

Bruce N.

President

> "Very frustrating to use, stop allowing QB to integrate with Bank account, too many double entries, making bank and credit card reconciliation a problem."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

NE

Nicholas E.

Framer

> "Quickbooks online is a very user-friendly, intuitive website that simplifies accounting, budgeting, invoicing."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7164122)

Andrew H.

Company Director

> "It's not a simple case of just uploading receipts, you have to manually edit a lot of expenses"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7154184)

ML

Melissa L.

Business Manager

> "It is so convenient to have everything in one place, including payroll, invoicing, receipt tracking and account reconciliation."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7198592)

Parker W.

Teacher

> "Some parts of the system feel more complicated than they need to be, and finding certain settings can be frustrating at times."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7212584)

VR

Verified Reviewer

COO

> "Our resources are limited, so QBO is a good, inexpensive tool to help us manage several key areas like bookkeeping, invoicing, reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

MS

Michael S.

owner

> "Harder to use and navigate. When I close a task it often jumps back to the home page instead of remaining in the task subset I was working on. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7209588)

KS

Kaitlyn S.

Executive Director

> "The platform improved organization and transparency in our financial tracking and made it easier to prepare reports for the board and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

MM

Maria M.

HR Manager

> "Additionally, as data volume grows, the system may become slower, which can impact efficiency during high-volume tasks like reconciliations or reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130664)

Nathan H.

Owner

> "It allows me to track my hours, receipts and makes invoicing easy so that I don’t have to worry about making mistakes."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

SA

Suman A.

Owner,Bookkeeper,TaxPreparer

> "Can run slow at times and has an occasional sync issue with bank feeds."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161957)

Stacy M.

Accountant

> "The ability to take credit cards and ACH payments works well & has actually made a positive impact on our ability to collect customer accounts quicker."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054657)

TD

Traci D.

owner

> "The Cons are that it allows non bookkeeper/accountants to do things that should not be allowed and should only be done by bookkeepers/accountant. When I want to print something I..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6821142)

ZS

Zachary S.

Physical Therapist

> "I like that I can manage my employees timecards and look at my paychecks in the same place easily."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7192586)

MH

Maranda H.

Founder

> "It is overly complicated and has no real budgeting features for true cash flow planning, think every dollar systems."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7134631)

Gena T.

Owner

> "Mobile app functionality – The mobile app allows quick checks, invoicing, and receipt capture on the go."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951)

MS

Michael S.

owner

> "THE AI features are useless and cause more problems and slow down our use of the product."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7209588)

RB

Rob B.

Director of Photography

> "I can easily add services and products and sending a payment link to customers is easy; I can either email them directly from Quickbooks or copy a link to send from my own email."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053562)

SR

Samantha R.

Finance

> "QuickBooks Online can be quite pricey, has limited customization, and it has occasional sync glitches."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130955)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "From a value standpoint, it’s generally good for what it offers, especially for small to mid-sized businesses that want a straightforward accounting solution without heavy..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

SB

Syretha B.

Firm Administrator

> "While I appreciate the added security, I do get frustrated at times when sessions time out and I have to login and authenticate multiple times throughout the day."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053610)

AZ

Andrew Z.

Operations Manager

> "It has been a blessing for managing our company's financing. Because it is always available through a web browser, means that I can always handle any invoicing need no mater where I..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7109418)

TR

Tanya R.

Founder

> "There was a feature where you could email a receipt to the quickbooks account and it would automatically import the receipt to the relevant transaction - which would have been super..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6649542)

JG

Jasmine G.

Office Assistant

> "From tracking expenses and managing vendor payments to generating detailed reports and preparing payroll, QuickBooks gives me the tools I need to support daily operations..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6866198)

HG

Hollie G.

Office Manager

> "This happens especially after random updates (unnecessary for the most part) and the techs have no idea how to help as they are restricted by the new updates and cannot really offer..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136253)

VR

Verified Reviewer

Project Manager

> "Quickbooks has allowed our company to manage our accounting in house and produce financial reports, readily available for our project and quarterly meetings."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6693962)

David K.

President

> "Intuit practically has a monopoly here (especially after acquiring Xero) - and they just lay the costs onto us business owners. So prepare yourself for the monthly, quarterly, or..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6771101)

PM

Patrick M.

Chief Accountant

> "QuickBooks Online offers features that enables me to streamline processes such as invoicing, time tracking on projects and billing."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6873189)

MM

Marco M.

Sales CSR

> "Their app functionality is is not quite fully compatible with my phone."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7151357)

BB

Brent B.

VP Business Development

> "Quickbooks Online is a very efficient product that gives our small business real time data and reports to help us guide all of our decision making and track our progress and goals..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7016100)

VR

Verified Reviewer

General Manager

> "The reporting tools are powerful, but customizing them can be frustrating, and sometimes it feels like things take more clicks than they should."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

VR

Verified Reviewer

Project Manager

> "Overall, integrating Intuit and QuickBooks Online into our company operations has significantly improved overall operations management and allows us to easily asses our finances to..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6693962)

VR

Verified Reviewer

General Manager

> "I’ve also run into occasional glitches with bank feed syncing—nothing major, but enough to slow things down when you’re trying to reconcile quickly."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

JI

Jack I.

IT Consultant

> "Quickbooks helps me keep my business finances in check, automatically synchronises with my bank and helps me manage payroll, of which I wouldn't ordinarily know where to start with."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7031654)

RB

Ramona B.

Principal

> "I have spent over an hour and a half with customer support to learn that there is no way to run a report that reflects only business miles, even though they are tracked. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124657)

TB

Thomas B.

Bookkeeper-Administrator

> "Invoicing and payments are seamless, and financial reporting tools provide all the insights we need without extra software. Because it’s cloud-based, we always have secure access to..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7041164)

VR

Verified Reviewer

COO

> "We wanted to use the bill pay feature, but it required an extra fee at the time (not sure if this is still the case), and we didn't want to pay the premium."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

SB

Savannah B.

Owner operator

> "I have integrated my CRM software with my quickbooks online account, which eliviates so much time and grants the ease of knowing record is being kept of my customer relations as..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6662238)

DE

Deborah E.

Owner, Accounting, Administration

> "This resulted in confusion and slow payments from our clients."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7212451)

Deborah T.

Controller

> "The program is intuitive and offers as much guidance with helpful hints, as needed. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104742)

Roger A.

Owner

> "It can be expensive and sometimes not very intuitive."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7078839)

MJ

Maryam J.

YOW

> "QuickBooks Online is easy to learn and has a user-friendly interface."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7195785)

EF

Erin F.

Medical director

> "Sometimes was not intuitive and made it difficult to have others use"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6673627)

JLD

Jenna Lee D.

Founding Partnet

> "Quickbooks online is fairly intuitive and whatever isn't intuitive can be figured out via their help articles or forums."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6851295)

DP

Debbie P.

Associate Accountant

> "I do find this to be not as user friendly as the old version."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7065339)

VR

Verified Reviewer

CEO

> "Its intuitive enough that I was able to teach myself how to use it for the most part."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7102936)

TS

Terri S.

Bookkeeper

> "QuickBooks Online is not near as user friendly as QBD."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6842505)

Eri D.

Owner

> "My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7147306)

BF

Bill F.

Founder

> "It does not integrate with the software we use so we find ourselves having to enter data more than one time"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6864573)

MW

Matt W.

President

> "Their Payroll and Benefits integration has been a godsend and has help me retain my employees by offering them competitive health insurance and pretty soon I'm going to try their..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6780676)

PW

Paul W.

Director

> "rd party integration with my CRM is a little buggy making it unreliable."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6757115)

JL

Jay L.

Worker

> "QuickBooks online has cloud access and it integrates with many tools."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7188748)

Soner H.

CEO

> "It is not easy to integrate with international applications."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7097469)

LA

Linda A.

Accounting

> "The wide range of available integrations with other business apps is also a huge plus for streamlining my workflow."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7029286)

BC

Brenda C.

Office Manager

> "Does not integrate as well as QB Desktop does with other software applications"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6734631)

HB

Hunter B.

Owner

> "QuickBooks Online has made my life much easier! "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7205376)

SC

Shane C.

Office Manager

> "It is in some cases overly robust and this can make things harder than they need to be."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046758)

KC

Kathy C.

Admin. Assistant

> "They are easier to sort, user friendly in breaking down the amounts and line items."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7137810)

DM

Daniel M.

Board Treasurer

> "Too complex for a simple HOA board application. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7084240)

Frank D.

Practitioner

> "I will say the green colour is nice to meet character count minimums."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054850)

AK

Anne K.

practice manager

> "The cons of too many clicks but easy tasks being nonexistent make it a cumbersome and unfriendly tool for an uber small office like ours. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6343306)

JS

Jennifer S.

President

> "Reliable, functions that make the work easier to process, wide range of programs with the program."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6840052)

MT

Maggie T.

Surgery Tech

> "It can be very confusing and difficult."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6790141)

JB

Jillean B.

Manager

> "This feature allows me to provide prompt and effective support to my employees, ensuring they receive the assistance they need, regardless of their location or my own, which..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

Kristen D.

None

> "Forcing a customer to pay for a tier they explicitly stated they do not want, under the promise of a future refund, is terrible business practice and a complete lack of customer..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7199648)

JB

Jillean B.

Manager

> "I particularly appreciate the responsiveness and helpfulness of their customer support team; they are always available to address my queries promptly and effectively."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

MC

Mike C.

CFO

> "We had had the online version for about 7 months and have had to call technical support 11 times so far. And then, when the system crashes, you're required to put in a..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7212053)

Jeff R.

Project Manager

> "It is easy to use and the self help customer support features make troubleshooting a breeze."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7195094)

BN

Bruce N.

President

> "Some of the tech support isn't up to date with the software; it's hit-or-miss when it comes to getting good support—no option for hard-copy backup. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

Jonathan T.

Business Owner

> "I will say that when I needed assistance I got it (for free) and things seem to be working, but not as easy & stress free and Desktop. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063731)

DD

Don D.

President

> "Very frustrating. When we have issues and call customer service they routinely tell us that it's a 'glitch.'"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7196285)

[View Reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

## User interface

[Expensify](https://www.capterra.com/p/97594/Expensify/)

4.52 (1,402)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

4.34 (8,555)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting Integration

150

Important

Activity Dashboard

120

Important

Expensify

Top features

28/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Advanced Integrations
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Trail
-   Automated Receipt Matching
-   Autonomous Task Execution
-   Bank / Credit Card Integration
-   Billable & Non-Billable Hours
-   Biometric Recognition
-   Booking Management
-   Budgeting/Forecasting
-   Business Tool Integration
-   Calendar Management
-   Categorization/Grouping
-   Complex Approval Workflow
-   Compliance Management
-   Corporate Card
-   Credit Card Management
-   Cross-system Integration
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Duplicate Detection
-   Ease of Booking
-   Ease of Creating Expense Reports
-   Electronic Payments
-   Embedded AI / Machine Learning
-   Employee Management
-   Employee Reimbursement
-   Expense Claims
-   Expense Tracking
-   Financial Analysis
-   Generative AI
-   Image-to-Text
-   Internationalization
-   Invoice Creation and Delivery
-   Invoice Management
-   Itinerary Management
-   Mileage Tracking
-   Mobile Access
-   Mobile Receipt Upload
-   Mobile User Support
-   Multi-Currency
-   Offline
-   Online Booking
-   Optical Character Recognition

[See all features](https://www.capterra.com/p/97594/Expensify/#features)

QuickBooks Online

21/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Advanced Integrations
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Trail
-   Automated Receipt Matching
-   Autonomous Task Execution
-   Bank / Credit Card Integration
-   Billable & Non-Billable Hours
-   Biometric Recognition
-   Booking Management
-   Budgeting/Forecasting
-   Business Tool Integration
-   Calendar Management
-   Categorization/Grouping
-   Complex Approval Workflow
-   Compliance Management
-   Corporate Card
-   Credit Card Management
-   Cross-system Integration
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Duplicate Detection
-   Ease of Booking
-   Ease of Creating Expense Reports
-   Electronic Payments
-   Embedded AI / Machine Learning
-   Employee Management
-   Employee Reimbursement
-   Expense Claims
-   Expense Tracking
-   Financial Analysis
-   Generative AI
-   Image-to-Text
-   Internationalization
-   Invoice Creation and Delivery
-   Invoice Management
-   Itinerary Management
-   Mileage Tracking
-   Mobile Access
-   Mobile Receipt Upload
-   Mobile User Support
-   Multi-Currency
-   Offline
-   Online Booking
-   Optical Character Recognition

[See all features](https://www.capterra.com/p/190778/QuickBooks-Online/#features)

### Recognition

Expensify is recognized as a top-rated tool in 1 Capterra Shortlist reports

QuickBooks Online is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Expensify

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

QuickBooks Online

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Expensify

-   By Expensify
-   Located in United States
-   Founded in 2008

QuickBooks Online

-   By Intuit
-   Located in United States
-   Founded in 1983

## Popular Comparisons

[Expensify](https://www.capterra.com/p/97594/Expensify/)[4.52 (1,402)](https://www.capterra.com/p/97594/Expensify/reviews/)

vs

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,269)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

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4.4

Features

4.2

4.5

Ease of Use

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[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

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Price

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4.3

Features

4.4

4.2

Ease of Use

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[Expensify](https://www.capterra.com/p/97594/Expensify/)[4.52 (1,402)](https://www.capterra.com/p/97594/Expensify/reviews/)

vs

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$5/month

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4.4

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/97594-142384/Expensify-vs-Zoho-Expense)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

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$38/month

Price

$25/month

4.3

Features

4.3

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/120109-190778/Xero-vs-QuickBooks-Online)

[Expensify](https://www.capterra.com/p/97594/Expensify/)[4.52 (1,402)](https://www.capterra.com/p/97594/Expensify/reviews/)

vs

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$5/month

Price

Contact vendor for pricing

4.4

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/97594-140646/Expensify-vs-webexpenses)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$38/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-190778/NetSuite-vs-QuickBooks-Online)

[Expensify](https://www.capterra.com/p/97594/Expensify/)[4.52 (1,402)](https://www.capterra.com/p/97594/Expensify/reviews/)

vs

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$5/month

Price

€95/month

4.4

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/97594-183676/Expensify-vs-Lanes-Planes)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

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$38/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76-190778/Intacct-vs-QuickBooks-Online)

[Expensify](https://www.capterra.com/p/97594/Expensify/)[4.52 (1,402)](https://www.capterra.com/p/97594/Expensify/reviews/)

vs

[Circula](https://www.capterra.com/p/185116/Circula/)[4.62 (567)](https://www.capterra.com/p/185116/Circula/reviews/)

$5/month

Price

€10/month

4.4

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/97594-185116/Expensify-vs-Circula)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[4.02 (633)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/)

$38/month

Price

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4.3

Features

3.9

4.2

Ease of Use

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[View full comparison](https://www.capterra.com/compare/174753-190778/Sage-50cloud-vs-QuickBooks-Online)

[Expensify](https://www.capterra.com/p/97594/Expensify/)[4.52 (1,402)](https://www.capterra.com/p/97594/Expensify/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/)

$5/month

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$8/month

4.4

Features

4.8

4.5

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/97594-172127/Expensify-vs-Rippling)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.43 (1,054)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/)

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Price

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4.3

Features

4.4

4.2

Ease of Use

4.4

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