# Compare Emburse Expense Enterprise vs QuickBooks Online 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Emburse Expense Enterprise and QuickBooks Online based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/98408-190778/Chrome-River-EXPENSE-vs-QuickBooks-Online

---

# Emburse Expense Enterprise vs QuickBooks Online Features and Cost Comparison

Last updated April 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Emburse Expense EnterpriseQuickBooks Online2/4 selected

[Emburse Expense Enterprise](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/)[4.4 (176)](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/reviews/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,445)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

[## Emburse Expense Enterprise](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/)[4.4 (176)](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [176 reviews](#user-reviews)

Positive

155

Neutral

12

Negative

9

[## QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,445)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting Price

$38.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [8,445 reviews](#user-reviews)

Positive

7,276

Neutral

709

Negative

460

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## Summary

* * *

Key features rated by users

Features selected based on 8,230 reviews from expense report software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

Expense Tracking

4.6

Receipt Management

4.3

Expense Claims

5.0

Invoice Management

NA

Timesheet Management

NA

74%Fit

Missing features

Feature ratings

Expense Tracking

4.5

Receipt Management

4.5

Expense Claims

4.3

Invoice Management

4.5

Timesheet Management

NA

User satisfaction

User satisfaction

4.4

User reviews[176](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.4

Customer support

4.3

User satisfaction

4.3

User reviews[8,445](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$38Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Emburse Enterprise is ideal for midsize to large global organizations needing highly configurable workflows. We'll scale with you, meeting your needs at every step in your journey.

Best for

QuickBooks Online is used by freelancers, accountants, bookkeepers, CFOs, financial managers, contractors, retailers, professional service providers, nonprofits, and charities.

## User reviews

Pros & cons

VR

Verified Reviewer

Senior Associate

> "The system streamlines expense reporting from start to finish, making it easier for users to submit accurate information and for..."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___7110367)

TS

Tim S.

Business Leader

> "The mobile App is terrible, it times out, and does not integrate seamlessly with SSO, the mobile receipt upload does not work, so..."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#SoftwareAdvice___3768762)

VR

Verified Reviewer

Senior Associate

> "Emburse Expense Enterprise is easy to navigate and makes the entire expense submission and approval process much more efficient."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___7110367)

TS

Tim S.

Business Leader

> "Bug after bug, if you change currency (because it did not recognise) and manually change the currency you need to double check the..."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#SoftwareAdvice___3768762)

VR

Verified Reviewer

Senior Associate

> "It’s reliable, user-friendly, and well-suited for organizations that need both efficiency and strong financial controls."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___7110367)

TS

Tim S.

Business Leader

> "The UI is very poorly designed, it needs binning and starting again with a decent UI design team, that actually watch users trying..."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#SoftwareAdvice___3768762)

JK

Jitae K.

Sr.Devops

> "Its simple UI and automated workflow to create expense reports."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___7008978)

TS

Tim S.

Business Leader

> "The system waits to update your changes then it will give an error it does not error check as you go, so you waist loads of time..."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#SoftwareAdvice___3768762)

VM

Vincenzo M.

Financial Accountant

> "Easy to use when submitting expenses, running reports for credit cards expenses and personal expenses for accruals"

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___6621511)

AA

Anthony A.

CFO

> "awful, a disaster."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___6542641)

KF

Karen F.

RN Nurse

> "Their software allows you to control all your expenses in one area where you can create custom expense reports that can help..."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___4134290)

WJ

Willian J.

Supervisor

> "Analytics function - to heavy, not easy to retrieve data, several types of data with same information name, then difficult to select..."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___4036563)

AK

Adrienne K.

Accounting Operations Manager

> "Additionally, Emburse’s mobile capabilities and credit card integrations enabled the firm to expedite client billing for more timely..."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___3849198)

NS

Nitin S.

Accounting superviosr

> "I see allocation of expense report or Assign the expense reports and tracking of the same is something missing."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___3594891)

AB

Abhishek B.

Accounting Analyst

> "It is the best tool for expense submission and management as it as so many features such as ease of submission of expense reports,..."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___3776284)

TS

Tim S.

Business Leader

> "One receipts are uploaded there are loads of OCR errors compared with other systems i have used."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#SoftwareAdvice___3768762)

VS

Vikas S.

Manager

> "Manual processes: Emburse Chrome River Expense can automate many manual processes involved in expense management, such as data..."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___4665644)

VR

Verified Reviewer

Tax accountant

> "It isn’t easy to access specific reports and integration with netsuite could be better."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___4368369)

AK

Adrienne K.

Accounting Operations Manager

> "Users and admins especially enjoy the mobile features and the ability to see exactly where an expense or invoice is in the approval..."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___3849198)

Mayowa A.

Research Assistant

> "For example, it reports $503.86 as 503,860 which is confusing."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___4803347)

NS

Nitin S.

Accounting superviosr

> "Yes, Product is much helpfull in terms of interface with ERP and few of the reporting tools from where we can extract data easily."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___3594891)

KF

Kortney F.

Accountant

> "you have to pay for better customer service"

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___3768800)

BG

Brannon G.

Business Office Manager

> "SAPO Concur is a far superior product for back-office AP credit card expense reconciliation & payment."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#SoftwareAdvice___3780783)

Karen K.

Assistant Controller

> "Customer service is up and down."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___3775070)

BD

Ben D.

Director Fiscal Shared Services

> "This allows us to create a familiar and intuitive system for our users."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___3792715)

EK

Elaina K.

Sr Manager - Admin Applications

> "During our Accounting software upgrade, we ran into a number of issues with our file loads. "

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___3196063)

BD

Ben D.

Director Fiscal Shared Services

> "CR Expense was a huge step forward for us and we look forward to continuing to improve along with the software."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___3792715)

JK

Jacob K.

Accountant

> "Some things you can't remove in the eWallet like "trips" which we do not use and this clutters up the screen and confuses field..."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___2702243)

SB

Shawn B.

Financial Systems Data Analyst

> "This allows us to work and function across many dispersed offices."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___3218477)

TS

Tess S.

Controller

> "The initial form is not configurable to select the type of expense report you are completing FIRST"

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___2778477)

MR

Mario R.

Manager, Accounting Operations

> "All users are able to track and expense their incurred business expenses in a timely fashion, and that helps with decision making."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___2346438)

AH

Anita H.

Business Systems Analyst

> "When we first went live with Chrome River then, we went live with the Mercury version and a lot of things were still on the Platinum..."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___2808696)

Effrim V.

Finance Director

> "The fact that the system is so easy helps but the support of \[SENSITIVE CONTENT\] in pre-purchase and \[SENSITIVE CONTENT\] in setup..."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___3210510)

SB

Shawn B.

Financial Systems Data Analyst

> "The integration certainly felt like a struggle."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___3218477)

SB

Shawn B.

Financial Systems Data Analyst

> "Emburse Chrome River put us in a great position when the pandemic hit and everyone was working from home."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___3218477)

BE

Bobby E.

Banking specialist

> "Sometimes it’s so slow, that I will have to close it out and open the webpage again."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___2268578)

KF

Kortney F.

Accountant

> "Deployment, day to day usage, its all good"

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___3768800)

MM

Mike M.

Sr. Director, Purchasing

> "At times their helpdesk is slow to resolve open issues."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___2770243)

SA

Sarah A.

Director, Corporate Accounting

> "Emburse Chrome River is an excellent user/customer experience from the start - from the RFP to deployment to sustainment."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___3524042)

MG

Michael G.

Senior Analyst

> "It can still take a long time to log all my expense."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___2550847)

DS

Debra S.

Manager, Payables & Expense Management

> "Reimbursable claims come in faster and are much more accurate. "

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___3214420)

KG

Ken G.

Project Manager

> "I would rather email it to a support desk."

[See full review](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#Capterra___2520260)

[View Reviews](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/reviews/)

KUMAR H.

Account executive

> "I mainly used it for managing basic accounting task, reporting , aging report, Ar report invoices tracking, it help me to stay organised and reduce my manual working."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115950)

Arianna W.

Owner

> "There is no way to reliably set up what is relevant and how to record different suppliers, no chance to have categories remembered, even when defining defaults."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7075101)

LA

Lauren A.

Administrator

> "The payroll function is so beneficial with Quickbooks tracking live checks and auto-creating labor and tax reports, and filing and paying taxes automatically."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7141459)

Kevin H.

Owner

> "the dates. if i change a date on an estimate sheet, that carries through to the invoices and if i dont catch it my clients get overdue invoices. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7103185)

NC

Nikki C.

Permit Technician

> "It handles core tasks like invoicing, expense tracking, and financial reporting efficiently, and the automatic bank syncing helps keep records accurate and up to date. While there is a..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

BN

Bruce N.

President

> "Very frustrating to use, stop allowing QB to integrate with Bank account, too many double entries, making bank and credit card reconciliation a problem."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

Nathan H.

Owner

> "It’s a robust program that gives small businesses like myself a way to track accounting, invoicing and credit card, etc. payments all in o e and at an affordable rate."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

MM

Maria M.

HR Manager

> "Additionally, as data volume grows, the system may become slower, which can impact efficiency during high-volume tasks like reconciliations or reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130664)

TJ

Tyler J.

Owner

> "Allowing me to add my Bookkeeper to gain access makes this a lot easier come tax time which saves me! Though I use a CRM platform for my invoicing and payments, QBO has those features and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063977)

AR

Andrew R.

Operations

> "QuickBooks Online lacks advanced features found in the desktop version, such as advanced inventory, job costing, and industry-specific tools."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7045404)

VR

Verified Reviewer

General Manager

> "The automation features—bank feeds, recurring invoices, and rules—save a ton of time, and the dashboard gives a clear snapshot of cash flow without needing to dig around."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

TD

Traci D.

owner

> "The Cons are that it allows non bookkeeper/accountants to do things that should not be allowed and should only be done by bookkeepers/accountant. When I want to print something I have to..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6821142)

NC

Nikki C.

Permit Technician

> "The real-time syncing with bank accounts is especially helpful because it keeps everything updated automatically, and the dashboards give a clear snapshot of cash flow and business..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

MH

Maranda H.

Founder

> "It is overly complicated and has no real budgeting features for true cash flow planning, think every dollar systems."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7134631)

KS

Kaitlyn S.

Executive Director

> "We also appreciated the ability to categorize donations, track grants, and quickly pull year-end reports for audits and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

SR

Samantha R.

Finance

> "QuickBooks Online can be quite pricey, has limited customization, and it has occasional sync glitches."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130955)

VR

Verified Reviewer

Customer Support

> "The dashboard gives a clear, real-time snapshot of your finances, and navigating between invoicing, expenses, and reports feels seamless."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113370)

SB

Syretha B.

Firm Administrator

> "While I appreciate the added security, I do get frustrated at times when sessions time out and I have to login and authenticate multiple times throughout the day."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053610)

VR

Verified Reviewer

COO

> "Our resources are limited, so QBO is a good, inexpensive tool to help us manage several key areas like bookkeeping, invoicing, reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

HG

Hollie G.

Office Manager

> "This happens especially after random updates (unnecessary for the most part) and the techs have no idea how to help as they are restricted by the new updates and cannot really offer a..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136253)

KS

Kaitlyn S.

Executive Director

> "The platform improved organization and transparency in our financial tracking and made it easier to prepare reports for the board and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

VR

Verified Reviewer

General Manager

> "The reporting tools are powerful, but customizing them can be frustrating, and sometimes it feels like things take more clicks than they should."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

Nathan H.

Owner

> "It allows me to track my hours, receipts and makes invoicing easy so that I don’t have to worry about making mistakes."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

VR

Verified Reviewer

General Manager

> "I’ve also run into occasional glitches with bank feed syncing—nothing major, but enough to slow things down when you’re trying to reconcile quickly."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

Stacy M.

Accountant

> "The ability to take credit cards and ACH payments works well & has actually made a positive impact on our ability to collect customer accounts quicker."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054657)

RB

Ramona B.

Principal

> "I have spent over an hour and a half with customer support to learn that there is no way to run a report that reflects only business miles, even though they are tracked. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124657)

Gena T.

Owner

> "Mobile app functionality – The mobile app allows quick checks, invoicing, and receipt capture on the go."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951)

VR

Verified Reviewer

COO

> "We wanted to use the bill pay feature, but it required an extra fee at the time (not sure if this is still the case), and we didn't want to pay the premium."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

RB

Rob B.

Director of Photography

> "I can easily add services and products and sending a payment link to customers is easy; I can either email them directly from Quickbooks or copy a link to send from my own email."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053562)

BN

Bruce N.

President

> "Some of the tech support isn't up to date with the software; it's hit-or-miss when it comes to getting good support—no option for hard-copy backup. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

AZ

Andrew Z.

Operations Manager

> "It has been a blessing for managing our company's financing. Because it is always available through a web browser, means that I can always handle any invoicing need no mater where I am."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7109418)

LH

Lyla H.

Administrator

> "Our customers became linked and I am still trying to figure out how to link their payments to them so it stops showing overdue invoices but the last 3 people recommend I pay for this help..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046492)

JG

Jasmine G.

Office Assistant

> "From tracking expenses and managing vendor payments to generating detailed reports and preparing payroll, QuickBooks gives me the tools I need to support daily operations efficiently."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6866198)

VR

Verified Reviewer

Owner

> "They often roll out "updates" that seem to be just a layout rearrangement with no notice, and it’s a productivity killer."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7131609)

PM

Patrick M.

Chief Accountant

> "QuickBooks Online offers features that enables me to streamline processes such as invoicing, time tracking on projects and billing."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6873189)

SS

Stephanie S.

Bookkeeper and Treasurer

> "I don't like that it works to ensure that people without an accounting background can record data accurately however its not as useful when you know what the accounting that you want to..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7047209)

BB

Brent B.

VP Business Development

> "Quickbooks Online is a very efficient product that gives our small business real time data and reports to help us guide all of our decision making and track our progress and goals in real..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7016100)

VR

Verified Reviewer

Founder

> "For a small business, I didn't need the fancy reporting capabilities, and felt that paying for them was not the best use of my capital."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7071195)

JI

Jack I.

IT Consultant

> "Quickbooks helps me keep my business finances in check, automatically synchronises with my bank and helps me manage payroll, of which I wouldn't ordinarily know where to start with."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7031654)

BV

Bradley V.

Owner

> "Their deceptive practices and inadequate support have caused significant damage to my credit score, and their refusal to rectify the situation speaks volumes about their customer service..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6400076)

TB

Thomas B.

Bookkeeper-Administrator

> "Invoicing and payments are seamless, and financial reporting tools provide all the insights we need without extra software. Because it’s cloud-based, we always have secure access to our..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7041164)

NC

Nikki C.

Permit Technician

> "It can also get expensive as you add more features or users, and certain useful functions are only available in higher-tier plans."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

STS

Sandra Toribio S.

Accounting Specialist

> "QuickBooks online gives you all your business features at your fingertips income and expense tracking, invoicing, bill payment, bank reconciliation and even payroll."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7008683)

MK

Michelle K.

Accountant

> "It has been difficult to convert our data from Desktop and the loss of ability to have multiple invoice templates from different departments has caused us to restructure our billing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6716163)

Cayla F.

Paralegal

> "Quickbooks is a great program for easily sending invoices and receiving payments. Although it did have a few bugs in the early stages and we encountered some issues, they seem to resolve..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7117286)

KP

Keyur P.

Field service technician

> "Sometimes Quickbooks slows upload the photos when network issues"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115848)

Shahid Jamil K.

ACCOUNTANT

> "QuickBooks Online provides a modern, cloud-based accounting experience designed for small to medium-sized businesses that value convenience, automation, and collaboration."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7036526)

MA

Mallory A.

Director of Operations

> "It unchecked my authorization to charge a client's card but said paid so I missed out on months of a client's payment."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136391)

Roger A.

Owner

> "I like how it helps manage expenses, invoices, and basic accounting in one place for a fair price."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7078839)

VR

Verified Reviewer

Accountant

> "The payroll feature can be more updated and user friendly, I found it to be a bit of a hassle to use and not user friendly compared to some other softwares out there."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7085286)

JD

Jeremiah D.

Owner

> "Now with a highly competent bookkeeping team and new AI tools for uploading receipts and invoices, things have improved and I'm getting the business data that I need."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7011619)

EJ

Ethan J.

Auditor

> "My only issues with quickbooks is that the appearance is quite outdated and not as easy to use compared to other systems like Xero."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104389)

Gena T.

Owner

> "What I like most about QuickBooks Online is the remote access, which allows me to work from anywhere in the world."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951)

VR

Verified Reviewer

IT SYstems Administrator

> "The stipulation is that if you lose internet connectivity, you potentially lose access."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130213)

SP

Sara P.

Director of Operations

> "It simplifies our customer management by keeping account notes, invoices, and payments organized."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7065789)

KB

Kim B.

Owner

> "I find the cost for Quickbooks in Canada a bit steep for certain features. But this is pretty common with most products in Canada these days!"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138408)

Eri D.

Owner

> "My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7147306)

Dana P.

CVOM

> "QuickBooks Online can get a bit pricey over time, and some features feel limited unless you upgrade."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7142501)

VR

Verified Reviewer

Owner

> "It needs a bit cleaning up, but as you go through the cleaning process you get to understand the categories better and come up with a great organization of all your transactions and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7118775)

BV

Brooke V.

Accountant

> "Had a credit card cancelled and tried updating QB to our new card, it would not accept a new card in their system, they promised it was on their end and they were working on it, nothing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6520797)

VR

Verified Reviewer

Chief Financial Officer

> "What I like most about QB Online is its convenience, user-friendly interface (ease of use for non-accountants, and the various standard reports for analyzing the financial activity and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6870144)

Jennifer H.

Service Billing Administrator

> "Features move without warning, which disrupts workflows and slows down routine tasks."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7137965)

JR

Jack R.

Accounting Specialist

> "The reporting feature is especially useful because you can customize and save your own report formats."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7110184)

KL

Kyle L.

President

> "Also the tool that pulls over all data from previous software sounds great but it doesn't keep currency conversion which sucks if you need that."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6829888)

KH

Kathy H.

Project Manager

> "Financial reports are everything I need and invoicing and payments save me so much time; especially using the automatic payments monthly for multiple clients."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7030094)

Soner H.

CEO

> "Sometimes it can be overwhelming to adjust to a new expense. And the bank connection always disconect after 6 months"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7097469)

AB

Anna B.

Kinesiologist

> "The app is secure and contains all the features I need to do my invoics and my financial reports."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138786)

PT

Paolo T.

CEO

> "The program has not allowed me to connect to my bank account for two months and every time I try it tells me that it is under maintenance (I don't know what) until January 2026."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6841098)

JM

Jae M.

Payroll Coordinator and Office Manager

> "It allows me to directly send invoices to clients without sending the email myself."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054875)

VR

Verified Reviewer

CAO

> "Sometimes the Tasks do not show up and have to refresh the page several times."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7107298)

VR

Verified Reviewer

Accountant

> "Quickbooks Online is a very sophisticated tool that has everything you need for a business to be ran and keep clean records."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7085286)

TD

Thomas D.

Owner

> "I believe if am paying for a service I should get some control over it and not have to endure your advertising and upselling."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061596)

SO

Susan O.

Office Manager and Assistant

> "I like that QuickBooks Online handles payroll well, although you have to make sure the correct pay period is selected if you run payroll a few days after the end of the pay period, which..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6814865)

JW

Julia W.

CFO, accountant, tax preparer

> "Overall everything now involves pop up windows and side bars that open up and push the working area of QBO off the side where you can no longer see your data."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

JR

Jack R.

Accounting Specialist

> "It includes almost all the features you need—reports, invoices, payments, and more."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7110184)

JW

Julia W.

CFO, accountant, tax preparer

> "The new invoice layout is slow and cumbersome and has increased the amount of clicks required multiple times over."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

BG

Barbara G.

Executive Director

> "It's an easy for a small non-profit to manage the business! While we have an external controller that can provide support in a pinch, generally QB makes it easy to manage our books..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113365)

E

Eren Ç.

Architectural specialist

> "sometimes reloading too slow when you try to refresh. when you clocking in and out bells sings loudly."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7133959)

FC

Francesca C.

HR Manager

> "Being able to do all my payroll needs, being able to organize all my staff and all their payroll and documentation is very convenient"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6824773)

BR

Brooke R.

Paralegal

> "If you do not update the program regularly you can run into issues but that is the only complaint that I have."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124545)

[View Reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

## User interface

[Emburse Expense Enterprise](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/)

4.41 (176)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

4.34 (8,445)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting Integration

150

Important

Activity Dashboard

120

Important

Emburse Expense Enterprise

Top features

35/42

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Trail
-   Automated Receipt Matching
-   Billable & Non-Billable Hours
-   Budgeting/Forecasting
-   Categorization/Grouping
-   Compliance Management
-   Corporate Card
-   Credit Card Management
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Duplicate Detection
-   Electronic Payments
-   Expense Claims
-   Expense Tracking
-   Financial Analysis
-   Generative AI
-   Invoice Management
-   Mileage Tracking
-   Mobile Access
-   Mobile Receipt Upload
-   Multi-Currency
-   Optical Character Recognition
-   Policy Management
-   Real-Time Notifications
-   Real-Time Updates
-   Receipt Management
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Secure Data Storage
-   Single Sign On
-   Spend Control
-   Third-Party Integrations
-   Timesheet Management
-   Workflow Management

[See all features](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/#features)

QuickBooks Online

26/42

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Trail
-   Automated Receipt Matching
-   Billable & Non-Billable Hours
-   Budgeting/Forecasting
-   Categorization/Grouping
-   Compliance Management
-   Corporate Card
-   Credit Card Management
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Duplicate Detection
-   Electronic Payments
-   Expense Claims
-   Expense Tracking
-   Financial Analysis
-   Generative AI
-   Invoice Management
-   Mileage Tracking
-   Mobile Access
-   Mobile Receipt Upload
-   Multi-Currency
-   Optical Character Recognition
-   Policy Management
-   Real-Time Notifications
-   Real-Time Updates
-   Receipt Management
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Secure Data Storage
-   Single Sign On
-   Spend Control
-   Third-Party Integrations
-   Timesheet Management
-   Workflow Management

[See all features](https://www.capterra.com/p/190778/QuickBooks-Online/#features)

### Recognition

No recognitions have been awarded to Emburse Expense Enterprise

QuickBooks Online is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Emburse Expense Enterprise

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

QuickBooks Online

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Emburse Expense Enterprise

-   By Emburse
-   Located in United States
-   Founded in 2007

QuickBooks Online

-   By Intuit
-   Located in United States
-   Founded in 1983

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