# Compare athenaOne vs AdvancedMD EHR 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare athenaOne and AdvancedMD EHR based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/98735-114601/athenaOne-vs-AdvancedEHR

---

# athenaOne vs AdvancedMD EHR Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

athenaOneAdvancedMD EHR2/4 selected

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.6 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

[## athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.5

Functionality

3.8

Ease of Use

3.8

Customer Service

3.6

Reviews Sentiment

Based on [910 reviews](#user-reviews)

Positive

633

Neutral

108

Negative

169

[## AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.6 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.3

Functionality

3.6

Ease of Use

3.5

Customer Service

3.4

Reviews Sentiment

HD

SS

LW

Based on [464 reviews](#user-reviews)

Positive

286

Neutral

57

Negative

121

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,163 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

HIPAA Compliant

4.7

Patient Records Management

4.3

Charting

4.2

Patient Scheduling

3.9

Document Management

4.0

66%Fit

Missing features

Feature ratings

HIPAA Compliant

4.5

Patient Records Management

3.9

Charting

3.1

Patient Scheduling

3.6

Document Management

NA

User satisfaction

User satisfaction

3.8

User reviews[910](https://www.capterra.com/p/98735/athenaOne/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.5

Customer support

3.6

User satisfaction

3.6

User reviews[464](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

Ease of use

3.5

Functionality

3.6

Value for money

3.3

Customer support

3.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants.

Best for

AdvancedMD EHR is used by independent medical practices, group practices, medical billing companies, mental health providers, physical therapists, and specialty healthcare providers.

## User reviews

Pros & cons

HS

Heather S.

Office Manager

> "It has features for running reports, creating you own reports, care management features, and able to interface with other companies easily."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7044692)

AP

Absana P.

Tier II Technician

> "One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

LW

Landon W.

administrator

> "It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746)

Erika B.

Licensed Massage Therapist

> "It also has a lot of standard “pop up” responses like the “please allow 48 hours for a response” type thing, which I would guess is set up..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

BL

Brook L.

Nurse and a patient there

> "Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374)

NG

Nora G.

CEO and owner

> "I do have an extensive practice with many billing items; we do EKG, ABI, diabetic retinal exams, and a robust continuity of care; there..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790)

AP

Absana P.

Tier II Technician

> "I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing & Payments,..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

GT

George T.

CEO and CMO

> "You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

BL

Brook L.

Nurse and a patient there

> "Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374)

HR

Haley R.

registrar

> "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

VR

Verified Reviewer

Software Support Analyst

> "Managing scheduling, electronic health records, billing, and patient communication is nice."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585)

Erika B.

Licensed Massage Therapist

> "It’s like those pop up responses are supposed to be “helpful” to confirm a message was sent/received… but in reality comes across more as..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

EH

Elizabeth H.

MYSELF

> "I like Athenaone because it allows me to have access to my doctor/patient information at all times. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7077387)

Erika B.

Licensed Massage Therapist

> "These are my regular ongoing providers that I expect to know incredibly detailed private personal information about me, and instead it is..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

KS

Kimberly S.

Patient Service Representative

> "This allows me to complete my billing, to be able to accurately check in and check out, to schedule for the next appointment, and to..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355)

JM

Jeffrey M.

MD

> "They increase the cost based, and it is based on gross revenue - so like everything in medical, you work harder and everyone takes a..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758)

LAC

Leigh Ann C.

Office Manager

> "The best part is how when a patient sends a message you can add whom they want to speak with, and it keeps a trail of everyone they have..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6710425)

JS

John S.

Physician

> "The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

LN

LAUREL N.

Patient Coordinator

> "It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6504219)

PS

Patricia S.

EHR Support Analyst

> "The cross permissions are a headache especially when we have non-clinical staff get clinical functions when not needed."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7039359)

AS

Amy S.

intake specialist

> "I feel it saves valuable time and that benefits both office staff and the patient. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7103675)

Erika B.

Licensed Massage Therapist

> "Basically it feels belittling and minimizing and just furthers the narrative that doctors can’t be bothered to communicate directly to..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

AP

Absana P.

Tier II Technician

> "Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

VR

Verified Reviewer

Personal

> "Email notification lag. When you receive a message from your doctor, they will send an email to notify you, but the email comes hours..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623)

TE

Taya E.

Medical Assistant

> "I love that with the recent update you can now see the phone number and insurance on your screen during intake."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136)

TW

Tabatha W.

Nurse Supervisor

> "The system can be slow at times."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7089213)

LM

Laura M.

Parent

> "The ease of use for the providers and customers makes this a medical charting system that is wonderful for small business owners and..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688)

IA

Irwin A.

owner, physian

> "Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?""

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

BS

Brittany S.

Owner

> "I love that I can go back and read the doctor’s notes print any doctors excuses?"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796)

GT

George T.

CEO and CMO

> "Their patient follow up software is mediocre as well as their "bells and whistles"."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

SS

Stacey S.

Instructor

> "I find having multiple categories right on the home page makes access accessing what I need extremely convenient."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859918)

WN

Wilson N.

SLP and owner

> "I would say that the billing crisis we found ourselves in a previous broken system could not have resolved without our coming on board and..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6684425)

KA

Kathleen A.

Medical assistant

> "I think this is a great platform to use when booking appointment and and speaking to your doctor directly."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296)

WH

Wren H.

Scheduling

> "On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem,..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398)

LM

Laura M.

Parent

> "Appointment scheduling and user interface is of the highest quality with this product."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688)

EM

Erica M.

Administrative Assistant

> "They cannot see any results, billing, etc and that can be a pain."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588)

VR

Verified Reviewer

Owner

> "AthenaOne is powerful and can seriously streamline your practice if you want one system for everything."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888)

GT

George T.

CEO and CMO

> "Changed our coding without notification or permission and made it worse."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

ZZ

Zoë Z.

Receptionist

> "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082)

VR

Verified Reviewer

Software Support Analyst

> "Patients are not as fond of it."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585)

HR

Haley R.

registrar

> "I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

BB

Bennett B.

Partner physician

> "Poor, we were promised that it was going to do machine learning so that it would learn our protocols and tendencies, I have seen none of..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6407745)

VR

Verified Reviewer

Medical scheduling

> "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015)

TE

Taya E.

Medical Assistant

> "Some cons I have experienced are that sometimes it is slow to load."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136)

HR

Haley R.

registrar

> "I appreciate that I get regular updates, which gives me peace of mind."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

GT

George T.

CEO and CMO

> "They take forever to fix issues-if they can."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

ML

Mandy L.

Superuser

> "AthenaOne is cohesive - it has nearly all the features we need for managing medical records, charting, communicating with patients,..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___4912612)

JS

John S.

Physician

> "Never following up on claims and then just stating that it's not their responsibility."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

JM

Julia M.

Receptionist

> "I love how convenient it is to authorize insurance, take payments and print out chart information for our patients."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6801543)

VR

Verified Reviewer

National Sales Manager

> "It becomes very difficult to navigate individual client charts."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6545650)

HR

Hannah R.

Billing Specialist

> "From scheduling, to messaging, to viewing test results, this platform does it all."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095)

GT

George T.

CEO and CMO

> "Unable to solve problems in a timely manner."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

VR

Verified Reviewer

Personal

> "Provides easy access to health records, test results, and messaging."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623)

LW

Landon W.

administrator

> "Also, it's expensive!"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746)

SS

Susan S.

Office Manager

> "The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6220965)

SK

Shawnalee K.

Billing Manager

> "It also was not very patient friendly for logging in/out of the portal."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910)

EM

Erica M.

Administrative Assistant

> "I like that I can easily get to billing and messages."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588)

SK

Shawnalee K.

Billing Manager

> "My customer support system was not that great, and it was a bit frustrating."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910)

MD

Makayla D.

Assistant Manager

> "It's really nice to see my bills in order of the oldest ones first as well."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119)

TP

Tamara P.

LPN

> "Too many clicks. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6850878)

HR

Hannah R.

Billing Specialist

> "athenaOne streamlines your experience in communicating instantly with your healthcare providers."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095)

IA

Irwin A.

owner, physian

> "Difficult to get from one section to another, and the instructions to do so are hard to find."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

BS

Brittany S.

Owner

> "Ease of use is great with this doctor office "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796)

JM

Jeffrey M.

MD

> "I am frustrated with the crashes and increasing cost and to switch is always an issue"

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758)

KS

Kimberly S.

Patient Service Representative

> "Overlooking the freezing part of the program it makes my work day easier then what it would be without."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355)

ZZ

Zoë Z.

Receptionist

> "The home page is overwhelming and difficult to navigate."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082)

KA

Kathleen A.

Medical assistant

> "It is very convenient and easily accessible."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296)

VR

Verified Reviewer

Medical scheduling

> "Overall, navigation can feel cumbersome, affecting overall user experience."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015)

MD

Makayla D.

Assistant Manager

> "AthenaOne is great when it comes to communication and bill payment."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119)

RJ

Rachel J.

Solution Architect

> "The report builder is abit cumbersome and difficult to use."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301)

VR

Verified Reviewer

Owner

> "Enjoyed the simplicity of integration and implementation."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888)

MB

Miranda B.

Precert Specialist

> "It is not easy to update patient insurance information."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6443931)

NG

Nora G.

CEO and owner

> "There have been multiple times that I grow in directions that Athena One found for me. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790)

MY

Michelle Y.

Student

> "The overall aesthetics that may seem intimidating to the average user"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6703422)

CJ

Cara J.

Campus Coordinator

> "Initially, it does take some time but very worth the investment."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6831896)

IA

Irwin A.

owner, physian

> "Initial startup failed and I lost a lot of money initially."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

IA

Irwin A.

owner, physian

> "little after initial signup.\\Did like the problem list being available."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

JS

John S.

Physician

> "YOU WILL LOSE THOUSANDS OF DOLLARS !!!"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

RJ

Rachel J.

Solution Architect

> "Continuous improvement of product and its integration offerings."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301)

DK

Dale K.

MD, surgeon

> "This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___5099688)

[View Reviews](https://www.capterra.com/p/98735/athenaOne/reviews/)

HD

Heather D.

Lead Program Therapist

> "Customer support was very fast and efficient which was nice because when issued this system it was new for the whole..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7129107)

EC

Erica C.

Director, HR and Administration

> "The connectivity for the telehealth feature could be better as well - we have lots of issues with patients and..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6000606)

SS

Scott S.

Owner, CFO

> "Their engineers are constantly working on the EHR to make a better user experience from the physician, front office..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6573239)

CJ

Cassie J.

Patient Services Manager

> "The notes OFTEN have internal issues that change the note AFTER its signed.- There is no admin level that allows..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

LW

Lelah W.

CEO CPS Pgrm Dir

> "I used it when I worked with another agency and I'm familiar with how it operates so I was really grateful when we..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6571927)

DT

Donald T.

Medical Director

> "When I first purchased the program, they lied about its compatibility with Mac iOS."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6705515)

HD

Heather D.

Lead Program Therapist

> "It was also very easy to learn and customize to our needs."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7129107)

SN

Suresh N.

MD

> "IT stops us from serving our clients"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6360483)

SS

Scott S.

Owner, CFO

> "Easy to use and great support from Advanced MD. Once the templates are set up then it is easy for the physician to..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6573239)

SH

Scott H.

Psychiatrist.

> "The eRx function is very inefficient. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6702685)

SN

Suresh N.

MD

> "WE did like its platform for efficiency, stability, and reports"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6360483)

DT

Donald T.

Medical Director

> "They have not been responsive to multiple physicians and NPs asking them to fix this."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6705515)

AJ

Amanda J.

therapist

> "Scheduling was easy to manage."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7124642)

MA

Mir A.

Owner

> "Terrible customer service, outdated features"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6703782)

SH

Scott H.

Psychiatrist.

> "The EHR and PM (billing module) are well designed, efficient, and they work. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6702685)

SN

Suresh N.

MD

> "THEY were the best YEARS ago, but in the last 1 year, we have been paying more and getting less."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6360483)

HD

Heather D.

Lead Program Therapist

> "It was a great improvement from the last EHR we had used."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___7129107)

EC

Erica C.

Director, HR and Administration

> "The online scheduling isn't truly integrated into their scheduling system."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6000606)

SH

Scott H.

Psychiatrist.

> "The telehealth powered by Zoom is very functional. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6702685)

CJ

Cassie J.

Patient Services Manager

> "Honestly the most baffling part is the incompetency of the support and tech team. When things go awry, that is the..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

LC

Libro C.

Practice Manager

> "We continue to find ways to leverage Advanced MD to help our practice and Angie is just a phone call away to help us..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6087329)

NT

Nisar T.

CEO

> "Help desk doing its job but those folks do not have all the answers or solutions for system failure."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6152492)

KR

Katrice R.

President

> "Helpful staff and lots of features in the system"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6572051)

AM

Anne M.

practice mananger

> "We do not have an account manager, so when something goes wrong with the system and it will, because technology always..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4758548)

KC

Kimberly C.

Director of Billing

> "Ease of use, ability to create/modify documentation"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6582095)

CJ

Cassie J.

Patient Services Manager

> "Reporting is a MESS and very unorganized and difficult to figure out."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

CL

CHANDANI L.

BILLING MANAGER

> "AMD distric manager is very knowlegable and available anythime to help me."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6574359)

NM

Nick M.

Office Administrator

> "It doesn't matter how good you are at programming and customizing templates, a lot of necessary features are not..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3820844)

TM

Thomas M.

Physician-owner

> "I have been happy with Advanced MD and it helps me run my solo medical practice efficiently. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6176876)

MH

Michael H.

Owner

> "Differences in terminology was a short term stumbling block. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6066687)

CL

CHANDANI L.

BILLING MANAGER

> "AMD practice management system is very easy to use."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6574359)

WLD

W Lawrence D.

Provider

> "All suggestions have to go into a blog and there is no way to discuss the implications and needs with the designers. ..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

LC

Libro C.

Practice Manager

> "Our practice wouldn't be in the great place we are today without implementing Advanced MD."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6087329)

NT

Nisar T.

CEO

> "Speed degradation is common complain."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6152492)

EC

Erica C.

Director, HR and Administration

> "Their customer service is pretty helpful and readily available."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6000606)

KM

Kim M.

Psychiatrist

> "Some of the med record design folks were inexperienced and rude"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6157868)

EC

Erica C.

Director, HR and Administration

> "Their account managers are really helpful and truly do advocate for what's best for their customers."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6000606)

CJ

Cassie J.

Patient Services Manager

> "Their customer service is by far my least favorite part."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

BO

Brandi O.

Medical biller

> "Reviewing charts was pretty easy in terms of navigating."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___6228824)

CW

Carrie W.

Owner

> "our prescribers cannot e-prescribe on an almost-weekly basis and it requires one of them to cancel patients to make..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3319697)

WG

William G.

Clinical Manager

> "We love the advanced features it has like mobile capability, integrated fax, etc. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

CJ

Cassie J.

Patient Services Manager

> "Things glitch all the time, support never knows why.-"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4852402)

KM

Kim M.

Psychiatrist

> "Relatively easy to learn , integrated well with escripts/billing"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6157868)

NT

Nisar T.

CEO

> "Sad part non of the Management or concern department ever contacted or written to explain what had gone wrong. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6152492)

SH

STeve H.

owner

> "There are good things like notifying patients and creating your custom templates."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4099777)

VP

VaJezatha P.

Owner

> "The data is held hostage for another 2 grand after bleeding you nearly $300 monthly for what Simple Practice can give..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3562860)

AA

Abigail A.

Nurse

> "This helps her to record it for future used and current treatment."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___4310107)

MP

Michelle P.

Operations

> "It's totally inconvenienced our practice and messed up workflow when their system goes down for long periods of time."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

WG

William G.

Clinical Manager

> "We were also sold on its usability for podiatrists, but I think this program is best suited for MDs- just look at the..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

CW

Carrie W.

Owner

> "Pop ups; nothing is intuitive at all; horrific training/implementation experience; literally no discovery was..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3319697)

WLD

W Lawrence D.

Provider

> "The note design feature is robust and easy to use but the fields are very limited in function and size. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

WLD

W Lawrence D.

Provider

> "There is no way to just change a dose on a medication, the entire drug has to be searched for again. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

SL

Shaun L.

VP, Sales and Marketing

> "Training and Customer Service is excellent!"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6027229)

AW

Angela W.

Physician/Owner

> "The billing department only enter information they do not assist with working claims , they will put the information..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___2949584)

LC

Libro C.

Practice Manager

> "Easy to implement, easy to use and our sales rep, \[sensitive content hidden\], has helped us tremendously through the..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___6087329)

WLD

W Lawrence D.

Provider

> "The visible information is confusing and does not agree between the three medication access areas. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

WG

William G.

Clinical Manager

> "The implementation process was pleasant, they always made it on time for their meetings and provided all the promised..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

WLD

W Lawrence D.

Provider

> "It is impossible to delete a prescription that you write and sign but do not print or send. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

DW

Dr W.

President

> "We liked the idea of having an easy way to communicate with one another about patients."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3883850)

MP

Michelle P.

Operations

> "The software has a lot of potential but there are too many little nuances that make it inefficient and difficult to..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

NM

Nick M.

Office Administrator

> "Integrating billing features into the chart is fairly easy."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3820844)

AB

Alexandra B.

Billing Manager

> "Learning the software is really difficult and I only know a handful of providers that can utilize the custom features."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___4490963)

WG

William G.

Clinical Manager

> "We have had challenges with RCM, but it is still way better than our previous RCM manager."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

WLD

W Lawrence D.

Provider

> "Auto-expire is confusing as it does not send the information to the pharmacy. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3662750)

WG

William G.

Clinical Manager

> "These tools all work and help our practice. "

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

AB

Alexandra B.

Billing Manager

> "It is expensive for AMD to build the templates so it falls on the staff."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___4490963)

WG

William G.

Clinical Manager

> "It also had lots of the features we wanted."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3595574)

VP

VaJezatha P.

Owner

> "If you are not a hospital or a very large medical office of the body, DO NOT."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3562860)

MP

Michelle P.

Operations

> "It has plenty of features."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

CR

Constanze R.

Surgeon

> "Now they refuse to refund our money and continue to charge my credit card."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3754028)

VP

VaJezatha P.

Owner

> "The people, once you get off hold, are patient and knowledgeable."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3562860)

DW

Dr W.

President

> "Patient facing appointment scheduler not showing all appointments"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3883850)

DC

Darleena C.

CEO Therapist

> "Ease of use, everything in one place, time efficient."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#Capterra___4347965)

MP

Michelle P.

Operations

> "Unacceptable for it to be down for extended periods of time like this without proper notice or warning."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4704739)

CM

Christine M.

Office Manager

> "All employees are local, caring and knowledgeable."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___2886663)

CM

Christine M.

Office Manager

> "Every feature is hidden in a menu in a pop up menu in 5 different screens that after 6 months I still dont know where..."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___2886663)

MS

Mark S.

CFO

> "Great costumer service!"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3182036)

BB

Brandy B.

Practice Owner and Provider

> "I tried speaking to Two lower level managers who did nothing but ignore emails or just didn't listen."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___4382578)

MS

Mark S.

CFO

> "Really does make the office run better!"

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3182036)

JS

Jack S.

Facilities Manager

> "Technical Help is slow and mostly not useful. If they can't help they avoid contact."

[See full review](https://www.capterra.com/p/114601/AdvancedEHR/#SoftwareAdvice___3842536)

[View Reviews](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

## User interface

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

3.79 (910)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)

3.60 (464)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

athenaOne

23/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/98735/athenaOne/#features)

AdvancedMD EHR

Top features

27/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/114601/AdvancedEHR/#features)

### Recognition

athenaOne is recognized as a top-rated tool in 1 Capterra Shortlist reports

AdvancedMD EHR is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

athenaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AdvancedMD EHR

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

athenaOne

-   By athenahealth
-   Located in United States
-   Founded in 1997

AdvancedMD EHR

-   By AdvancedMD
-   Located in United States
-   Founded in 1993

## Popular Comparisons

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

3.8

Features

4.3

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/98735-195467/athenaOne-vs-Care-Patron)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Contact vendor for pricing

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$49/month

3.6

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4.2

3.5

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4.5

[View full comparison](https://www.capterra.com/compare/114601-136876/AdvancedEHR-vs-Pediatric-Therapy-EMR)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Contact vendor for pricing

Price

$54/month

3.8

Features

4.6

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/98735-178984/athenaOne-vs-Jane-App)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

3.6

Features

4.3

3.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/114601-195467/AdvancedEHR-vs-Care-Patron)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Contact vendor for pricing

Price

$49/month

3.8

Features

4.3

3.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/98735-130710/athenaOne-vs-SimplePractice)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.6

Features

4.4

3.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/114601-124590/AdvancedEHR-vs-EMA)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.5

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.6

Features

4.4

3.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/114601-180899/AdvancedEHR-vs-Alleva)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.8

3.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/98735-118789/athenaOne-vs-EHR-YOUR-WAY)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.6

Features

4.4

3.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/114601-122278/AdvancedEHR-vs-EpicCare-EMR)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Contact vendor for pricing

Price

$300

3.8

Features

3.9

3.8

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/31268-98735/NextGen-Ambulatory-EHR-vs-athenaOne)

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[3.60 (464)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.6

Features

3.8

3.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/114601-129169/AdvancedEHR-vs-Tebra)