# Compare athenaOne vs eClinicalWorks 2026 | Capterra > Unsure of what to choose? Check Capterra to compare athenaOne and eClinicalWorks based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/98735-120360/athenaOne-vs-eClinicalWorks --- # athenaOne vs eClinicalWorks Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: athenaOneeClinicalWorks2/4 selected [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) [## athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting Price Contact vendor Value-for-Money 3.5 Functionality 3.8 Ease of Use 3.8 Customer Service 3.6 Reviews Sentiment Based on [910 reviews](#user-reviews) Positive 633 Neutral 108 Negative 169 [## eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) Starting Price $449.00/month Value-for-Money 3 Functionality 3.4 Ease of Use 3.3 Customer Service 2.8 Reviews Sentiment Based on [396 reviews](#user-reviews) Positive 213 Neutral 61 Negative 122 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,163 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings HIPAA Compliant 4.7 Patient Records Management 4.3 Charting 4.2 Patient Scheduling 3.9 Document Management 4.0 66%Fit Missing features Feature ratings HIPAA Compliant 4.2 Patient Records Management 3.7 Charting 3.4 Patient Scheduling 3.9 Document Management NA User satisfaction User satisfaction 3.8 User reviews[910](https://www.capterra.com/p/98735/athenaOne/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.5 Customer support 3.6 User satisfaction 3.3 User reviews[396](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) Ease of use 3.3 Functionality 3.4 Value for money 3.0 Customer support 2.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $449Per User, Per Month - Free version - Free trial Best for Best for Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants. Best for We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics, and more than 50 specialties. ## User reviews Pros & cons HS Heather S. Office Manager > "It has features for running reports, creating you own reports, care management features, and able to interface with other companies easily." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7044692) AP Absana P. Tier II Technician > "One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) LW Landon W. administrator > "It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746) Erika B. Licensed Massage Therapist > "It also has a lot of standard “pop up” responses like the “please allow 48 hours for a response” type thing, which I would guess is set up..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) BL Brook L. Nurse and a patient there > "Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) NG Nora G. CEO and owner > "I do have an extensive practice with many billing items; we do EKG, ABI, diabetic retinal exams, and a robust continuity of care; there..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) AP Absana P. Tier II Technician > "I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing & Payments,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) GT George T. CEO and CMO > "You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) BL Brook L. Nurse and a patient there > "Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) HR Haley R. registrar > "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) VR Verified Reviewer Software Support Analyst > "Managing scheduling, electronic health records, billing, and patient communication is nice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) Erika B. Licensed Massage Therapist > "It’s like those pop up responses are supposed to be “helpful” to confirm a message was sent/received… but in reality comes across more as..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) EH Elizabeth H. MYSELF > "I like Athenaone because it allows me to have access to my doctor/patient information at all times. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7077387) Erika B. Licensed Massage Therapist > "These are my regular ongoing providers that I expect to know incredibly detailed private personal information about me, and instead it is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) KS Kimberly S. Patient Service Representative > "This allows me to complete my billing, to be able to accurately check in and check out, to schedule for the next appointment, and to..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) JM Jeffrey M. MD > "They increase the cost based, and it is based on gross revenue - so like everything in medical, you work harder and everyone takes a..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) LAC Leigh Ann C. Office Manager > "The best part is how when a patient sends a message you can add whom they want to speak with, and it keeps a trail of everyone they have..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6710425) JS John S. Physician > "The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) LN LAUREL N. Patient Coordinator > "It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6504219) PS Patricia S. EHR Support Analyst > "The cross permissions are a headache especially when we have non-clinical staff get clinical functions when not needed." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7039359) AS Amy S. intake specialist > "I feel it saves valuable time and that benefits both office staff and the patient. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7103675) Erika B. Licensed Massage Therapist > "Basically it feels belittling and minimizing and just furthers the narrative that doctors can’t be bothered to communicate directly to..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) AP Absana P. Tier II Technician > "Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) VR Verified Reviewer Personal > "Email notification lag. When you receive a message from your doctor, they will send an email to notify you, but the email comes hours..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623) TE Taya E. Medical Assistant > "I love that with the recent update you can now see the phone number and insurance on your screen during intake." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) TW Tabatha W. Nursing Supervisor > "The system can be slow at times." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7089213) LM Laura M. Parent > "The ease of use for the providers and customers makes this a medical charting system that is wonderful for small business owners and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) IA Irwin A. owner, physian > "Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?"" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) BS Brittany S. Owner > "I love that I can go back and read the doctor’s notes print any doctors excuses?" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796) GT George T. CEO and CMO > "Their patient follow up software is mediocre as well as their "bells and whistles"." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) SS Stacey S. Instructor > "I find having multiple categories right on the home page makes access accessing what I need extremely convenient." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859918) WN Wilson N. SLP and owner > "I would say that the billing crisis we found ourselves in a previous broken system could not have resolved without our coming on board and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6684425) KA Kathleen A. Medical assistant > "I think this is a great platform to use when booking appointment and and speaking to your doctor directly." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) WH Wren H. Scheduling > "On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398) LM Laura M. Parent > "Appointment scheduling and user interface is of the highest quality with this product." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) EM Erica M. Administrative Assistant > "They cannot see any results, billing, etc and that can be a pain." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) VR Verified Reviewer Owner > "AthenaOne is powerful and can seriously streamline your practice if you want one system for everything." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888) GT George T. CEO and CMO > "Changed our coding without notification or permission and made it worse." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) ZZ Zoë Z. Receptionist > "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) VR Verified Reviewer Software Support Analyst > "Patients are not as fond of it." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) HR Haley R. registrar > "I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) BB Bennett B. Partner physician > "Poor, we were promised that it was going to do machine learning so that it would learn our protocols and tendencies, I have seen none of..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6407745) VR Verified Reviewer Medical scheduling > "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) TE Taya E. Medical Assistant > "Some cons I have experienced are that sometimes it is slow to load." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) HR Haley R. registrar > "I appreciate that I get regular updates, which gives me peace of mind." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) GT George T. CEO and CMO > "They take forever to fix issues-if they can." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) ML Mandy L. Superuser > "AthenaOne is cohesive - it has nearly all the features we need for managing medical records, charting, communicating with patients,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___4912612) JS John S. Physician > "Never following up on claims and then just stating that it's not their responsibility." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) JM Julia M. Receptionist > "I love how convenient it is to authorize insurance, take payments and print out chart information for our patients." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6801543) VR Verified Reviewer National Sales Manager > "It becomes very difficult to navigate individual client charts." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6545650) HR Hannah R. Billing Specialist > "From scheduling, to messaging, to viewing test results, this platform does it all." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) GT George T. CEO and CMO > "Unable to solve problems in a timely manner." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) VR Verified Reviewer Personal > "Provides easy access to health records, test results, and messaging." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623) LW Landon W. administrator > "Also, it's expensive!" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746) SS Susan S. Office Manager > "The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6220965) SK Shawnalee K. Billing Manager > "It also was not very patient friendly for logging in/out of the portal." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) EM Erica M. Administrative Assistant > "I like that I can easily get to billing and messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) SK Shawnalee K. Billing Manager > "My customer support system was not that great, and it was a bit frustrating." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) MD Makayla D. Assistant Manager > "It's really nice to see my bills in order of the oldest ones first as well." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119) TP Tamara P. LPN > "Too many clicks. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6850878) HR Hannah R. Billing Specialist > "athenaOne streamlines your experience in communicating instantly with your healthcare providers." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) IA Irwin A. owner, physian > "Difficult to get from one section to another, and the instructions to do so are hard to find." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) BS Brittany S. Owner > "Ease of use is great with this doctor office " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796) JM Jeffrey M. MD > "I am frustrated with the crashes and increasing cost and to switch is always an issue" [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) KS Kimberly S. Patient Service Representative > "Overlooking the freezing part of the program it makes my work day easier then what it would be without." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) ZZ Zoë Z. Receptionist > "The home page is overwhelming and difficult to navigate." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) KA Kathleen A. Medical assistant > "It is very convenient and easily accessible." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) VR Verified Reviewer Medical scheduling > "Overall, navigation can feel cumbersome, affecting overall user experience." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) MD Makayla D. Assistant Manager > "AthenaOne is great when it comes to communication and bill payment." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119) RJ Rachel J. Solution Architect > "The report builder is abit cumbersome and difficult to use." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) VR Verified Reviewer Owner > "Enjoyed the simplicity of integration and implementation." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888) MB Miranda B. Precert Specialist > "It is not easy to update patient insurance information." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6443931) NG Nora G. CEO and owner > "There have been multiple times that I grow in directions that Athena One found for me. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) MY Michelle Y. Student > "The overall aesthetics that may seem intimidating to the average user" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6703422) CJ Cara J. Campus Coordinator > "Initially, it does take some time but very worth the investment." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6831896) IA Irwin A. owner, physian > "Initial startup failed and I lost a lot of money initially." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) IA Irwin A. owner, physian > "little after initial signup.\\Did like the problem list being available." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) JS John S. Physician > "YOU WILL LOSE THOUSANDS OF DOLLARS !!!" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) RJ Rachel J. Solution Architect > "Continuous improvement of product and its integration offerings." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) DK Dale K. MD, surgeon > "This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___5099688) [View Reviews](https://www.capterra.com/p/98735/athenaOne/reviews/) VR Verified Reviewer Clinical Programs Manager > "The customization, especially Smart Forms and workflow tools, allows you to tailor processes to your clinic." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727) AH Aamr H. MD > "Right now they want to charge all my 9 providers while we are waiting for medical records even though there is no..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7007969) VR Verified Reviewer Office Manager > "There is a lot of information in one place on the dashboard and the color coded schedule makes it easy for users to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7110121) TW Tabatha W. Nursing Supervisor > "Navigation can be challenging, and certain workflows are not as intuitive as they could be." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7079656) VR Verified Reviewer Owner > "it is a very exhaustive EMR system with many functions and features that allow you to do a lot with your clinic." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Owner > "They charge per virtual visit, which means your bill is never the same." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Administrative Health Support > "I find that eclinicalworks s extremely geared to ensurng files are organized and easy to retrieve when I am under time..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7100952) JC Joe C. Physician Assistant > "The mobile app is a nightmare, dictation is slow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246) SG Sally G. Customer Service Auditor > "I think it has big potential to be the best EHR tool out there, but they really need to upgrade the interface as well..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6831642) DL Dawn L. Practice Administrator > "We can't even run a decent no-show report, which is an industry standard report." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) VR Verified Reviewer An MBBS Student > "Being a pupil, I have discovered that it provides a rich range of tools that, once honed, may significantly enhance..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6765701) DL Dawn L. Practice Administrator > "Its Reporting functionality is dismal, at best. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) VR Verified Reviewer Owner > "It is easy to apply templates and charting in a way you prefer." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Nurse > "I don’t think there is anything about this program that I like the least. If I had to pick something it would be not..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6811963) TL Theresa L. Medical Receptionist > "I love the color coding of different appointment types to keep the schedule organized." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050) VR Verified Reviewer Clinical Programs Manager > "The system has a steep learning curve and can feel overwhelming at first." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727) CC Charles C. physician > "This EHR is absolutely fantastic in that it is guaranteed to give you that final push/motivation to leave medicine and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) VR Verified Reviewer Owner > "They charge extra for everything, which makes it hard to grow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) CC Courtney C. Human resource manager > "User friendly, effective, efficient, consolidates everything in one place, designed with you in mind" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6800043) TW Tiffany W. Office Manager > "The inability to send in office messages attached to a patient's chart." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6847844) AE April E. Administrative Coordinator > "It gives you everything you need for your practice." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374) VR Verified Reviewer Owner > "For a small practice, it can be prohibitive and very draining." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) AE April E. Administrative Coordinator > "The customer service is top notch and they are always a phone call away." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374) JC Joe C. Physician Assistant > "I would describe ECW as being too "clicky."" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246) JR Joelle R. CCMAMAG > "I would highly recommend Eclinical for anyone looking for a simple EMR to manage a small practice." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) DL Dawn L. Practice Administrator > "eClinical Works is an EHR, but not one of the best in my opinion. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) EG Elizabeth G. Medical Assistant > "I liked how it was easy to learn when trained." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6833187) JR Joelle R. CCMAMAG > "However, for larger appointments, like procedures and IM ejections, etc. it was rather clunky and lacking in certain..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) JR Joelle R. CCMAMAG > "Overall the system is fairly streamlined, simple and easy to navigate." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) Douglas M. Physician > "Everything from the tedious login to forcing you to falsify records, to the multiple layer of menus to extra clicks, to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) LA LeAnne A. Patient services representative > "It does help simplify things like documentation and keeping you inboxes up to date" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6239313) Ella Hyeseung J. Nurse Practitioner > "It hinders rather than helps, with inefficiencies and usability issues that disrupt my workflow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545) CC Charles C. physician > "This is because the use of eCW is a soul crushing experience." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) SD Sarah D. Account Manager > "Constant issues with connections for scripts, billing and other parts of the system." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) MT Maya T. MD > "However, Athena still gives me access to my patient files that I greatly appreciate. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5087872) SD Sarah D. Account Manager > "Surprise issues all the time - Change healthcare hack, MIPs reporting issues, etc." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) DC David C. owner > "Jane App has been affordable and upfront. Would recommend them." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6420028) Ella Hyeseung J. Nurse Practitioner > "Cons: Inefficient, repetitive work, poor workflow integration." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545) MM Mohammed M. physician > "They are easy to use and convenient." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) Douglas M. Physician > "Unfortunately, that button only shows the current meds and there are several tabs NONE OF WHICH SHOW ALLERGIES, and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) TL Theresa L. Medical Receptionist > "It's easy to use and teach to new employees." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050) Douglas M. Physician > "so I have to go to the list and scroll down to find my name EVERY TIME! If a patient call in and needs a refill, I have..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) FR Fahad R. AR specialist > "Its a greak EHR and PM application and with great features but there are too many features and it takes time to learn..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3607800) SD Sarah D. Account Manager > "Bad system, they tell you everything is in one but really, it's a frank stein system and you can't ever get anyone to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) AB Alexandra B. Billing Manager > "Thankfully they recently started to allow Inbox Health for statement management." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4430958) MM Mohammed M. physician > "Difficult to locate notes and other encounters from previous visits" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) JM James M. Phleb Tech II > "easy to use and user friendly to all users" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4793382) CF Chris F. Director > "Hard to get the techs to understand your problem." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6847916) HM Henry M. CSR Supervisor > "it is friendly using and can get support" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6234612) AM Adam M. ARNP > "I have video of it taking more than 45 seconds to move from 1 screen to another in a patient chart, not even between..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5078385) JM James M. IT Administrator > "The ability to self host is great to control the user experience." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3923923) AL Adrian L. Nurse > "Expensive and poor customer service and issues with connections" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6761964) JK Jennifer K. Physician > "I like that template customization is fairly easy and straightforward." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) SS Satnam S. MD > "Switching over to ECW was the worst mistake I have ever made in my life." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7005700) JK Jennifer K. Physician > "This program might have been good when it was first developed." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) SD Sarah D. Account Manager > "Reporting in the system is no clear enough." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) ET Erin T. Social worker > "I like the colorful organized display of my doctors appointments and patient Info" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3350628) WS William S. Office manager > "Please do not use this electronic medical records system." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198) NF Nazanin F. Physician > "It is fairly easy to schedule a patient and visualize the schedule both as a list as well as in blocks." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3033338) RT Richard T. Pediatrician > "They make changes based on what helps them and ignore the needs of the doctors who use the program each and every day." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6001817) MR Maria R. Medical Assistant > "What I like the most about Eclinical is the ability to see all providers schedule and have the ability to add patients..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160) BB Brandy B. Owner > "Then I never recieved a bill for APril and they never sent any information until it was considered in collection. When..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4910257) LD Leslie D. Front Desk > "I like to think of it as an all-in-one as it has so many wonderful features that are crucial in the medical management." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3067010) WS William S. Owner > "I was unaware as I was not receiving invoices. When I finally got the company to send invoices they were very vague..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) VR Verified Reviewer NP student > "The ability to choose and make templates is great, the auto populate features are helpful as well and copying and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2253055) JS Justin S. Owner/ lead physician > "Terrible to disconnect from with misinformation and fraudulent billing despite clear records of trying to cancel..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4964430) SI Scott I. Physician > "We see 500 patients a day, and use their program as best we can." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3004050) JK Jennifer K. Physician > "The other problem is that they have so many different versions of the program and support keeps wanting us to use..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) HD Huong D. Office Manager > "It is helpful to be able to log conversations between employees or log your own notes pertaining to a subject but under..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2492053) FF Flora F. Manager > "We have an issue in our medical practice for a couple of weeks and its been next to impossible to get a hold of someone..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6052222) EB Erin B. RN > "I think what I liked most about this software was the strong user support resource." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869) CC Charles C. physician > "I've used many EHRs over the years and this one is by FAR the absolute worst." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) MR Maria R. Medical Assistant > "My overall 3 years of experience with Elicnical is that is a great way to track all things for patients in one secure..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160) WS William S. Owner > "Regardless of how obvious the error is, they insist on calling you on the phone and logging into your computer without..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) EB Erin B. RN > "This has made me appreciate a few things about eCW." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869) WS William S. Owner > "I immediately stopped their ability to remove money from my account directly" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) VR Verified Reviewer Practice Manager > "ECW is easy to use, their customer support is unlike anything I have ever seen. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3504319) MM Mohammed M. physician > "Very difficult user interface" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) SM Stephen M. IT adminstrator > "Training to all clinical staff are quite easy" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2948009) WS William S. Office manager > "They are a scam, and extremely misleading." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198) [View Reviews](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) ## User interface [athenaOne](https://www.capterra.com/p/98735/athenaOne/) 3.79 (910) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) 3.31 (396) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features athenaOne 23/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/98735/athenaOne/#features) eClinicalWorks Top features 25/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/120360/eClinicalWorks/#features) ### Recognition athenaOne is recognized as a top-rated tool in 1 Capterra Shortlist reports eClinicalWorks is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support athenaOne Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos eClinicalWorks Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details athenaOne - By athenahealth - Located in United States - Founded in 1997 eClinicalWorks - By eClinicalWorks - Located in United States - Founded in 1999 ## Popular Comparisons [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 3.8 Features 4.3 3.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/98735-195467/athenaOne-vs-Care-Patron) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $449/month Price $49/month 3.4 Features 4.2 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-136876/eClinicalWorks-vs-Pediatric-Therapy-EMR) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 3.8 Features 4.6 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-178984/athenaOne-vs-Jane-App) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $449/month Price $0 3.4 Features 4.3 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-195467/eClinicalWorks-vs-Care-Patron) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Contact vendor for pricing Price $49/month 3.8 Features 4.3 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/98735-130710/athenaOne-vs-SimplePractice) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 4.4 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-124590/eClinicalWorks-vs-EMA) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.5 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 4.4 3.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120360-122278/eClinicalWorks-vs-EpicCare-EMR) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.8 3.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/98735-118789/athenaOne-vs-EHR-YOUR-WAY) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 4.4 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-180899/eClinicalWorks-vs-Alleva) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Contact vendor for pricing Price $300 3.8 Features 3.9 3.8 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/31268-98735/NextGen-Ambulatory-EHR-vs-athenaOne) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 3.8 3.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120360-129169/eClinicalWorks-vs-Tebra)