---
title: "Compare athenaOne vs Nextech EHR & PM 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Nextech EHR & PM and athenaOne based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/98735-122691/athenaOne-vs-Nextech-Practice"
page_type: "comparison"
language: "en"
---

# Nextech EHR & PM vs athenaOne Features and Cost Comparison

Last updated September 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Nextech EHR & PMathenaOne2/4 selected

[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/)

[## Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

4.1

Ease of Use

4.1

Customer Service

4

Reviews Sentiment

DK

DK

Based on [239 reviews](#user-reviews)

Positive

190

Neutral

15

Negative

34

[## athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.6

Functionality

3.8

Ease of Use

3.8

Customer Service

3.6

Reviews Sentiment

Based on [913 reviews](#user-reviews)

Positive

636

Neutral

108

Negative

169

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,331 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

HIPAA Compliant

4.7

Patient Records Management

4.6

Charting

4.4

Patient Scheduling

4.2

Document Management

4.8

79%Fit

Feature ratings

HIPAA Compliant

4.7

Patient Records Management

4.3

Charting

4.2

Patient Scheduling

3.9

Document Management

4.0

User satisfaction

User satisfaction

4.1

User reviews[239](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

3.7

Customer support

4.0

User satisfaction

3.8

User reviews[913](https://www.capterra.com/p/98735/athenaOne/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.6

Customer support

3.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Nextech's intelligent, connected solutions are designed around the realities of specialty practice life to reduce friction, streamline daily work, and help care teams stay present with patients.

Best for

Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants.

## User reviews

Pros & cons

DK

David K.

Owner

> "Solid reporting capabilities."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

RB

Reza B.

Physicians

> "Disorganized, not user friendly, poor communication, poor service"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___7043714)

DK

David K.

Owner

> "Robust functionality for the most part."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

SM

Solange M.

Surgery Consultant

> "It does not have the option to send messages to patients."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6716290)

LAC

Leigh Ann C.

Office Manager

> "There are many features I am a fan of and a couple as the appointment issue I think could be..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6739867)

EL

Ericka L.

ophthalmic technician

> "Too many different pages to look at, sometimes it was hard to find things"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6777337)

AA

Abby A.

Office Coordinator

> "Finding the first available appointment is a quick way to navigate appointments, the forward..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4966179)

DK

David K.

Owner

> "Clients are treated with disdain."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

TtW

Ta'tyana W.

Patient Coordinator

> "Easy to navigate through, self explanatory"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6710792)

DK

David K.

Owner

> "Shoddy customer service."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

PC

Paul C.

Ophthalmic Photographer

> "Image integration is fairly simple, and the compass on the side lets you jump ahead to where..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4962469)

AP

Annalee P.

Medical assistant

> "There is a lot of unnecessary clicking and the appearance is just awful."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6716712)

LN

Lidia N.

Optician

> "Nextech is a useful tool for our practice."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6186546)

SC

Shannon C.

Tech

> "When the PM and EHR side merged it changes things on the EHR side that I was not prepared for,..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4964956)

TH

Tasha H.

Billing Clerk

> "Very informative, educational and the slideshow was very helpful"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6215919)

CN

Cari N.

Executive Assistant

> "We STILL have not had a complete migration of data from our old EHR since we took Nextech's..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4966125)

AK

Abigail K.

Medical Biller

> "For me it is very easy to navigate and anytime we need help we can always call for assistance"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6217407)

HF

Heather F.

owner

> "The time spent on EHR adds zero to the quality of patient care and is merely a tremendous time..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4982486)

KS

Kimberly S.

Practice administrator

> "I love how you can make it intuitive to your practice needs. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6215976)

MW

Madison W.

Billing Specialist

> "Add a 20 day worked section so that after we have worked the claim and resent it then we can not..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4651574)

AW

Amanda W.

Executive Assistant

> "The EMR system is so user friendly for our staff"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6217605)

MH

Miranda H.

Clinic Manager

> "My other issue is the uploading of imaging."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4974580)

AW

Amanda W.

Executive Assistant

> "Excellent, including the customer support team"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6217605)

BF

Brandy F.

Practice Coordinator

> "I was not here but integration was not done well which caused to use the systems incorrectly. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4661400)

DL

Danielle L.

Admin Supervisor

> "I tell ya, I love Nextech .... when it's set up correctly and it does the work for you... when..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4668874)

DL

Danielle L.

Admin Supervisor

> "it's a web of rabbit holes and it's so easy to screw things up in billing. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4668874)

CH

Cathy H.

Practice Administrator

> "It has every feature we need for running a practice."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4967010)

LM

Lisa M.

patient service rep

> "What I like least about Nextech EHR & PM is too much clicking."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4974354)

AW

Andrea W.

RCM Supervisor

> "The EHR is so easy to use and train on."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___6217606)

HF

Heather F.

owner

> "The clinician should not have click, scroll, click, scroll."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4982486)

MM

Mira M.

owner

> "We were given the demonstration by the sales rep and during the demo he said yes to pretty much..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___3343082)

MH

Mary H.

Clinic Manager

> "When updates are made sometimes it causes other issues in the software that weren't there before..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___3550829)

PC

Paul C.

Ophthalmic Photographer

> "They're aware of their impact and honestly try to make a user friendly product that delivers, on..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4962469)

MM

Mira M.

owner

> "Not safe to give iPad to patients forms as they can go in other patients’ charts."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___3343082)

AA

Abby A.

Office Coordinator

> "NexTech select is relatively easy to use and set up, I was able to set up our system on my own..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4966179)

MM

Mira M.

owner

> "In the end we end up not finishing the implementation or using the software."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___3343082)

BF

Brandy F.

Practice Coordinator

> "easy to use and move around, integration with DermPro and touchmd."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4661400)

BF

Brandy F.

Practice Coordinator

> "I was not here but integration was not done well which caused to use the systems incorrectly. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4661400)

KH

Kim H.

Office Manager

> "The ease of use, everything it has to offer, and the fact they are always pushing out new..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4686432)

EL

Ericka L.

ophthalmic technician

> "Too many different pages to look at, sometimes it was hard to find things"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6777337)

NH

Nikki H.

Front Desk Staff

> "It is easy to use to schedule patient's appointments."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4966902)

AP

Annalee P.

Medical assistant

> "There is a lot of unnecessary clicking and the appearance is just awful."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___6716712)

DN

Debra N.

Billing Manager

> "Product is easy to use to put in charges and bill to clearinghouse. "

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4974504)

LM

Lisa M.

patient service rep

> "What I like least about Nextech EHR & PM is too much clicking."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4974354)

SC

Shannon C.

Tech

> "Overall I am satisfied with everything despite above mentioned issues as the good definitely..."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4964956)

HF

Heather F.

owner

> "The clinician should not have click, scroll, click, scroll."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4982486)

AB

Ashlyn B.

Receptionist

> "The system was easy to learn as someone who's never used an EHR/PM system before."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4957005)

RB

Reza B.

Physicians

> "Disorganized, not user friendly, poor communication, poor service"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#SoftwareAdvice___7043714)

CS

Christina S.

Practice Administrator, Area Manager

> "Excellent experience and the customer service and support is fantastic"

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___4982418)

DK

David K.

Owner

> "Shoddy customer service."

[See full review](https://www.capterra.com/p/122691/Nextech-Practice/#Capterra___7049204)

[View Reviews](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

BL

Brook L.

Nurse and a patient there

> "Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374)

TF

Taya F.

Office manager

> "Sometimes AthenaOne has limitations on other software we use, for example Klara won't pull it more than two contacts for messaging because..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7198030)

BL

Brook L.

Nurse and a patient there

> "Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374)

NG

Nora G.

CEO and owner

> "I do have an extensive practice with many billing items; we do EKG, ABI, diabetic retinal exams, and a robust continuity of care; there..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790)

KL

Kat L.

Nurse

> "Overall, my experience with athenahealth has been positive because it helps keep patient information organized, improves communication,..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7157293)

AP

Absana P.

Tier II Technician

> "One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

HS

Heather S.

Office Manager

> "It has features for running reports, creating you own reports, care management features, and able to interface with other companies easily."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7044692)

HR

Haley R.

registrar

> "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

LW

Landon W.

administrator

> "It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746)

JM

Jeffrey M.

MD

> "They increase the cost based, and it is based on gross revenue - so like everything in medical, you work harder and everyone takes a..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758)

AP

Absana P.

Tier II Technician

> "I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing & Payments,..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

Erika B.

Licensed Massage Therapist

> "It also has a lot of standard “pop up” responses like the “please allow 48 hours for a response” type thing, which I would guess is set up..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

KS

Kimberly S.

Patient Service Representative

> "This allows me to complete my billing, to be able to accurately check in and check out, to schedule for the next appointment, and to..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355)

GT

George T.

CEO and CMO

> "You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

LAC

Leigh Ann C.

Office Manager

> "The best part is how when a patient sends a message you can add whom they want to speak with, and it keeps a trail of everyone they have..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6710425)

JS

John S.

Physician

> "The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

LN

LAUREL N.

Patient Coordinator

> "It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6504219)

PS

Patricia S.

EHR Support Analyst

> "The cross permissions are a headache especially when we have non-clinical staff get clinical functions when not needed."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7039359)

KL

Kat L.

Nurse

> "It also helps improve workflow and access patient information quickly."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7157293)

Erika B.

Licensed Massage Therapist

> "It’s like those pop up responses are supposed to be “helpful” to confirm a message was sent/received… but in reality comes across more as..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

VR

Verified Reviewer

Software Support Analyst

> "Managing scheduling, electronic health records, billing, and patient communication is nice."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585)

Erika B.

Licensed Massage Therapist

> "These are my regular ongoing providers that I expect to know incredibly detailed private personal information about me, and instead it is..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

Reneisha H.

Clinical and Administrative Support - Medical Assistant

> "I also appreciated the overall responsiveness and accessibility of important patient information throughout the system."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7147953)

IA

Irwin A.

owner, physian

> "Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?""

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

EH

Elizabeth H.

MYSELF

> "I like Athenaone because it allows me to have access to my doctor/patient information at all times. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7077387)

WN

Wilson N.

SLP and owner

> "I would say that the billing crisis we found ourselves in a previous broken system could not have resolved without our coming on board and..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6684425)

LM

Laura M.

Parent

> "The ease of use for the providers and customers makes this a medical charting system that is wonderful for small business owners and..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688)

WH

Wren H.

Scheduling

> "On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem,..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398)

KA

Kathleen A.

Medical assistant

> "I think this is a great platform to use when booking appointment and and speaking to your doctor directly."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296)

Erika B.

Licensed Massage Therapist

> "Basically it feels belittling and minimizing and just furthers the narrative that doctors can’t be bothered to communicate directly to..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

LM

Laura M.

Parent

> "Appointment scheduling and user interface is of the highest quality with this product."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688)

TW

Tabatha W.

Nurse Supervisor

> "The system can be slow at times."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7089213)

ZZ

Zoë Z.

Receptionist

> "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082)

JS

John S.

Physician

> "Never following up on claims and then just stating that it's not their responsibility."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

HR

Haley R.

registrar

> "I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

VR

Verified Reviewer

National Sales Manager

> "It becomes very difficult to navigate individual client charts."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6545650)

HR

Haley R.

registrar

> "I appreciate that I get regular updates, which gives me peace of mind."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

GT

George T.

CEO and CMO

> "Their patient follow up software is mediocre as well as their "bells and whistles"."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

JM

Julia M.

Receptionist

> "I love how convenient it is to authorize insurance, take payments and print out chart information for our patients."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6801543)

EM

Erica M.

Administrative Assistant

> "They cannot see any results, billing, etc and that can be a pain."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588)

AS

Amy S.

intake specialist

> "I feel it saves valuable time and that benefits both office staff and the patient. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7103675)

SK

Shawnalee K.

Billing Manager

> "It also was not very patient friendly for logging in/out of the portal."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910)

AP

Absana P.

Tier II Technician

> "Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

GT

George T.

CEO and CMO

> "Changed our coding without notification or permission and made it worse."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

TE

Taya E.

Medical Assistant

> "I love that with the recent update you can now see the phone number and insurance on your screen during intake."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136)

VR

Verified Reviewer

Personal

> "Email notification lag. When you receive a message from your doctor, they will send an email to notify you, but the email comes hours..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623)

BS

Brittany S.

Owner

> "I love that I can go back and read the doctor’s notes print any doctors excuses?"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796)

SK

Shawnalee K.

Billing Manager

> "My customer support system was not that great, and it was a bit frustrating."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910)

SS

Stacey S.

Instructor

> "I find having multiple categories right on the home page makes access accessing what I need extremely convenient."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859918)

IA

Irwin A.

owner, physian

> "Difficult to get from one section to another, and the instructions to do so are hard to find."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

HR

Hannah R.

Billing Specialist

> "From scheduling, to messaging, to viewing test results, this platform does it all."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095)

JM

Jeffrey M.

MD

> "I am frustrated with the crashes and increasing cost and to switch is always an issue"

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758)

SS

Susan S.

Office Manager

> "The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6220965)

ZZ

Zoë Z.

Receptionist

> "The home page is overwhelming and difficult to navigate."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082)

VR

Verified Reviewer

Owner

> "AthenaOne is powerful and can seriously streamline your practice if you want one system for everything."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888)

RJ

Rachel J.

Solution Architect

> "The report builder is abit cumbersome and difficult to use."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301)

HR

Hannah R.

Billing Specialist

> "athenaOne streamlines your experience in communicating instantly with your healthcare providers."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095)

VR

Verified Reviewer

Software Support Analyst

> "Patients are not as fond of it."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585)

KS

Kimberly S.

Patient Service Representative

> "Overlooking the freezing part of the program it makes my work day easier then what it would be without."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355)

TE

Taya E.

Medical Assistant

> "Some cons I have experienced are that sometimes it is slow to load."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136)

KA

Kathleen A.

Medical assistant

> "It is very convenient and easily accessible."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296)

MY

Michelle Y.

Student

> "The overall aesthetics that may seem intimidating to the average user"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6703422)

NG

Nora G.

CEO and owner

> "There have been multiple times that I grow in directions that Athena One found for me. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790)

GT

George T.

CEO and CMO

> "They take forever to fix issues-if they can."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

IA

Irwin A.

owner, physian

> "little after initial signup.\\Did like the problem list being available."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

IA

Irwin A.

owner, physian

> "Initial startup failed and I lost a lot of money initially."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

RJ

Rachel J.

Solution Architect

> "Continuous improvement of product and its integration offerings."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301)

JS

John S.

Physician

> "YOU WILL LOSE THOUSANDS OF DOLLARS !!!"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

EM

Erica M.

Administrative Assistant

> "I like that I can easily get to billing and messages."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588)

DK

Dale K.

MD, surgeon

> "This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___5099688)

MD

Makayla D.

Assistant Manager

> "It's really nice to see my bills in order of the oldest ones first as well."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119)

GT

George T.

CEO and CMO

> "Unable to solve problems in a timely manner."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

WD

Werner D.

Lead Clinical Research Coordinator

> "The learning process was great, live and virtual training was great and proactive."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6729295)

LW

Landon W.

administrator

> "Also, it's expensive!"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746)

VR

Verified Reviewer

Medical scheduling

> "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015)

WH

Wren H.

Scheduling

> "They would rather block you from commenting and voicing concerns than accept criticism on a broken system on the community page."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398)

EW

Eddie W.

PM

> "Easy to navigate and find the information I needed for each important topic."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6806812)

TP

Tamara P.

LPN

> "Too many clicks. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6850878)

JM

Jeffrey M.

MD

> "It started out less expensive and had some good features"

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758)

DO

Danielle O.

Physician Owner

> "I have used Athena in other settings and it seems that they do a very poor job with submitting claims."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6181736)

ZZ

Zoë Z.

Receptionist

> "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082)

IA

Irwin A.

owner, physian

> "Difficult to get from one section to another, and the instructions to do so are hard to find."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

NG

Nora G.

CEO and owner

> "There have been multiple times that I grow in directions that Athena One found for me. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790)

AM

Asif M.

Systems Engineer

> "Some on-screen formatting is at times difficult to interpret."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6241799)

EW

Eddie W.

PM

> "It also is mobile friendly."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6806812)

SK

Shawnalee K.

Billing Manager

> "This was not very user friendly at the time."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910)

BJ

Bobbi J.

Director of Ambulatory Services

> "I love athenaOne it is very user friendly!! "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___5070440)

TF

Taya F.

Office manager

> "Sometimes AthenaOne has limitations on other software we use, for example Klara won't pull it more than two contacts for messaging because..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7198030)

RJ

Rachel J.

Solution Architect

> "Continuous improvement of product and its integration offerings."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301)

HR

Haley R.

registrar

> "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

VR

Verified Reviewer

Medical scheduling

> "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015)

SK

Shawnalee K.

Billing Manager

> "My customer support system was not that great, and it was a bit frustrating."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910)

YC

Yagnesh C.

Cloud Engineering

> "I like that AthenaOne provides an integrated suite of tools and services to help providers manage their practice and ensure quality care."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___4668411)

MH

Matt H.

Physician

> "Services provided are not delivered as per contract agreement."

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___3511782)

[View Reviews](https://www.capterra.com/p/98735/athenaOne/reviews/)

## User interface

4.08 (239)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

3.79 (913)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Nextech EHR & PM

Top features

38/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/122691/Nextech-Practice/#features)

athenaOne

23/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/98735/athenaOne/#features)

### Recognition

Nextech EHR & PM is recognized as a top-rated tool in 1 Capterra Shortlist reports

athenaOne is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Nextech EHR & PM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

athenaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Nextech EHR & PM

-   By MyMedLeads.com
-   Located in United States
-   Founded in

athenaOne

-   By athenahealth
-   Located in United States
-   Founded in 1997

## Popular Comparisons

[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.08 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

vs

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4.1

Features

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4.1

Ease of Use

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[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

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[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.08 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

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4.1

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[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.80 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Contact vendor for pricing

Price

$54/month

3.8

Features

4.6

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/98735-178984/athenaOne-vs-Jane-App)

[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.08 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

4.1

Features

4.3

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122691-195467/Nextech-Practice-vs-Care-Patron)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.55 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Contact vendor for pricing

Price

$49/month

3.8

Features

4.3

3.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/98735-130710/athenaOne-vs-SimplePractice)

[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.08 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,384)](https://www.capterra.com/p/129169/Tebra/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

3.8

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/122691-129169/Nextech-Practice-vs-Tebra)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.5

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App)

[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.08 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

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Price

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4.1

Features

3.8

4.1

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/92269-122691/PatientNOW-vs-Nextech-Practice)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

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Contact vendor for pricing

Price

$59/month

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Features

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[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.08 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

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Price

Contact vendor for pricing

4.1

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122691-210524/Nextech-Practice-vs-Practice-Mate)

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3.8

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