# Compare athenaOne vs Tebra 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Tebra and athenaOne based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/98735-129169/athenaOne-vs-Tebra --- # Tebra vs athenaOne Features and Cost Comparison Last updated May 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TebraathenaOne2/4 selected [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) [## Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting Price Contact vendor Value-for-Money 3.6 Functionality 3.8 Ease of Use 4.1 Customer Service 3.7 Reviews Sentiment FG Based on [1,365 reviews](#user-reviews) Positive 1,011 Neutral 108 Negative 246 [## athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting Price Contact vendor Value-for-Money 3.5 Functionality 3.8 Ease of Use 3.8 Customer Service 3.6 Reviews Sentiment Based on [910 reviews](#user-reviews) Positive 633 Neutral 108 Negative 169 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,180 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 77%Fit Feature ratings HIPAA Compliant 4.4 Patient Records Management 3.8 Charting 3.7 Patient Scheduling 3.9 Document Management 3.2 79%Fit High performer Feature ratings HIPAA Compliant 4.7 Patient Records Management 4.3 Charting 4.2 Patient Scheduling 3.9 Document Management 4.0 User satisfaction User satisfaction 3.9 User reviews[1,365](https://www.capterra.com/p/129169/Tebra/reviews/) Ease of use 4.1 Functionality 3.8 Value for money 3.6 Customer support 3.7 User satisfaction 3.8 User reviews[910](https://www.capterra.com/p/98735/athenaOne/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.5 Customer support 3.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Tebra serves independent practices seeking an all-in-one platform to streamline operations, boost revenue, and improve patient care without added complexity. Best for Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants. ## User reviews Pros & cons FG Freya G. Administrative Staff > "The presence of it easy interface that didn't require me to do much training before assessing it, as it provides essential tools like medical billing,..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7115688) AS Angela S. Billing > "The only thing I do not like about Tebra is the 2 step authorization, many times I do not have my phone on me and I have to go get it from my locker to get..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7082366) HM Hemal M. Attending Physician > "Also the AI mechanisms allow for the note to look more professional and corrects any errors that I may make accidently while typing." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457) HH Hillary H. Physician > "It’s literally been three months, and no one has been able to resolve the issue of being able to store a patient’s credit card without charging it, despite..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198) MM Matt M. Pedorthist > "What I like most is the ability to communicate with patients and staff and also the interface makes navigating and managing patients and their records..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7017366) EW Erin W. PTSD Therapist and Medical Advocate, School Advocate > "It would be easier if there was a HIPPAA compliant way to message patients without having to go through adding a portal invite and then using the portal. ..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035800) DS Diane S. Owner > "As a small business and billing company I found that Tebra provides a desktop version that allows added dollars to the bottom line. " [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7114641) JF Julia F. Not specifying > "Customer service is actually terrible and they make useless updates INSTEAD of listening to what their clients need/want. When you cancel appointments the..." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519) CF Collette F. Provider > "There are so many things that are pros such as being able to use one program that meets all of our needs from patient records to billing, it's all there." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897) HM Hemal M. Attending Physician > "Only con was somtimes in the middle of a note if the note had been open for too long the system would shut off and I would lose some of my note." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457) EB Elise B. physician > "I have a very small staff and the online booking feature has been great in reducing the number of phone calls we need to answer and making it easier for..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698) BS Betty S. Office Manager > "Sometimes the support person doesn't really think I know what I am talking about and I have to make the second request to get a different person to actually..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081402) AKT Anish Kumar T. Process Associate > "Showing ERA's in detail and categorised is very helpful for providers and others to download and verify the information." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113799) EB Eric B. CEO > "We sometimes experience glitches in the software, which can cause some frustration with some of our staff." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125964) DT Diana T. Clinical Office Manager > "My overall experience with Tebra is a great experience, I like there platform online, forms completions with patient submitting information." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173) HH Hillary H. Physician > "My sales rep \[sensitive content hidden\] assured he'd be available if we did not get results with customer service, he is literally does not respond." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198) SG Stephen G. Pediatric Neurologist > "Great clinical notes/procedures etc outlay and secure patient records" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866) MS Mariah S. Nurse Practitioner > "I signed up for TEBRA hopeful. But after some time and money investing in their software and trying to learn it, I discovered that many of the features that..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6367258) SV Shay V. Medical Biller > "Great for Billing insurance and managing patient accounts." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096622) KS Karen S. Director of Operations > "I have no real complains but I would like to see a way to get profiles of users no longer associated with our clinic permanently deleted. Or removed from..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6820544) AL Andrea L. clinician > "There is both an online and support onboarding process, so I can watch videos and then meet virtually with my onboarding coach who answers any questions i..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6812972) EB Elise B. physician > "The only reason I had to terminate services was due to technical glitches in the integration with my EHR PM system." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698) VR Verified Reviewer PMHNP > "Tebra is affordable, has excellent customer service, is easy to use, has a HIPAA-compliant patient record, streamlined management of patients, the user..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6865791) JF Julia F. Not specifying > "Also if you schedule a patient for more than 10 appointments at a time their is no easy way to see their upcoming appointments." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519) CB Coley B. Administrator > "The user interface is intuitive and well-designed, making it a breeze for our staff to navigate and utilize its full potential." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786) CB Curt B. Doctor of Chiropractic > "I would like to use the patient records portion of the software, but I have a hard time switching from my old Practice Studio software." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7009414) SG Stephen G. Pediatric Neurologist > "Great coomunication with constant updates, new developments, changes, improvements etc" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866) RH Robbie H. Administrator > "Attempting to resolve this with their customer service team has been terrible, they have done NOTHING to attempt to resolve the issue or to help us figure..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043705) CB Coley B. Administrator > "The customer support team has been outstanding – responsive, knowledgeable, and always eager to help. When considering its robust features, seamless..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786) CC CORALEE C. Physician > "It has been virtually impossible to get Cologuard, LapCorp and Akumin incorporated in my product as it should have been." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6817660) SG Stephen G. Pediatric Neurologist > "I cannot believe all that I am getting for the price, in other words, great value for the money of great ROI using Tebra platforms" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866) SR Suzanne R. Billing Coordinator > "Having to add new insurance as a secondary once it's been attached to a claim can sometimes be confusing." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865) HR Heidi R. office manager > "Most importantly, it allows me to focus more on my patients and less on administrative tasks." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7006478) MD Michelle D. APRN, owner > "There are not enough screening tools to come as standard within the specialty of psychiatry." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6828409) DT Diana T. Clinical Office Manager > "We use Tebra in our office it is very easy to use, for texting, emailing communications with patients." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173) CN Curtis N. Practice Manager > "Bugs and issues are always a frustration, and we realize Tebra is an internet based company but when the weather is bad and we lose internet...." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790) AM Ali M. Credentialing Executive > "Tebra has been a solid platform for streamlining our daily operations." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7100484) JB Justin B. Clinician > "Billing couldn't even get started since it took forever for Tebra to even begin the process of enrolling with payers to receive ERA's." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951) AC Angelica C. medical assistant > "The platform is very user-friendly and easy to navigate, which makes daily tasks much smoother and less time-consuming." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113444) NE Ngozi E. PMHNP > "This agent spoke to me like I was a child; you could hear him puffing air as if he had somewhere to be. When I signed up to use Tebra, the trainer had a..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6833891) SP Satya P. Physician > "Good customer support, along with official resources, it has university, blogs and group of other users helping each other." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6881115) MP Monica P. Psychiatric Nurse Practitioner > "There are EMRs that advertise as "free up to X number of patients", but no financial incentive with cause me to break up with Tebra!" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966) AM April M. office manager and biller > "I also believe it is easy for patients to read their medical records if they request them." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486) PB Paula B. PMHNP > "Their clearinghouse was so unreliable that I had to resort to conducting billing directly through insurance portals just to get claims processed." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6732431) MAS Mary Ann S. APRN > "Tebra offers several charting tools that are very helpful." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7084175) AM April M. office manager and biller > "The billing side is more difficult to understand. " [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486) ME Marcy E. Billing and Jack of all trades > "The help is great, I can send a message to customer care and get the answers I need. When I call I get exceptional help also. " [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6885373) IF Ismel F. PMHNP-BC > "The cancellation fee is ridiculously high, and even if your practice makes no revenue because of their bad service and support, they still charge the fee." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665) CS Christine S. Speech pathologist > "I am able to complete documentation easily." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125909) CA Chelsea A. Owner > "It is also difficult to offer a refund to patients for overpayment." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973) MP Monica P. Psychiatric Nurse Practitioner > "I also have used others such as Practice Fusion, Charm, Athena, Osmind, Epic, Healthie etc, and this by FAR is the best value for the peace of mind it..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966) VB Vanessa B. doctor > "Updated SOAP note working interface jumps sections down the page and trouble finding my place in the note; can get hanging text outside of a text box;..." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___4912204) RC Roy C. Behavioral Therapist > "Training with no prior experience owing my EHR is a pleasurable onboarding experience with few delays." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7131702) IF Ismel F. PMHNP-BC > "I want to make sure I remember the following text: "They do not have adequate support for processing ERAs and EDIs." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665) KW Kate W. Nurse Practitioner > "Patients find the video helpful and really reliable as long as there's a good internet/cellular connection." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027112) HH Hillary H. Physician > "It has been 4 mos and no one has been able to change this." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198) RB Renee B. Billing Manager > "The fact that a remote biller can call and have a real person pick up the call quickly and solve a problem is worth it all." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7004969) KP Karen P. Founder > "Meanwhile I’ve been waiting over 2 months just to get enrollment so that I can get reimbursed by insurance and they keep extending enrollment dates without..." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6572047) SR Suzanne R. Billing Coordinator > "The few times I've had to call, the person I spoke with was patient, made sure they clearly understood my questions and walked me through everything I..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865) SM Sam M. ARNP > "This has been a longstanding problem that has not been resolved." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640) EB Eric B. CEO > "Response time with customer support is great as well." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125964) SM Sam M. ARNP > "They are unable to fix it." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640) CN Curtis N. Practice Manager > "Our overall experience with Tebra is that it so smoothly integrated into our practice, with very little bugs or issues." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790) JB Justin B. Clinician > "It took months and constant time consuming follow up with customer support to get any kind of news for the billing portion." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951) CA Chelsea A. Owner > "I usually get a response back within 24 hours of putting in a request." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973) CR CHRISTOPHER R. Nurse Practitioner > "Trizetto put my EIN wrong in billing and I can't bill for several insurances. " [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6497568) CS Christine S. Speech pathologist > "It is easy to manage for schedule changes." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125909) KA Kamala A. Physician > "then you get auto replies saying that the reply will get further delayed if you message repeatedly!" [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6672513) SC Susan C. Psychiatric Mental Health Nurse Practitioner > "Calendar organization is nice along with fairly easily ability to put in blocks on the schedule." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6647294) VR Verified Reviewer Office Manager > "Notably, Kareo charges a hefty $2000 fee for exporting client databases in a format incompatible with most systems, requiring additional assistance, which..." [See full review](https://www.capterra.com/p/129169/Tebra/#GetApp___6176728) CF Collette F. Provider > "Tebra has shown time and time again that they are a partner in our success." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897) KO Katherine O. Biller > "We've had some issues with UB04s that make it a little difficult to use in the system but we're working through it." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6532893) LM Luis M. Psychiatry > "Love the professionalism and be able to talk to an US representative that knows the system" [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7000146) KA Kamala A. Physician > "EMR - each part of saop in a separate box, the template is very hard to work with" [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6672513) CW Chelsea W. Intern > "Tebra is easy to navigate, and I love how simple it is to input client data." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7126340) MJ Mary J. Owner Administrator > "Unhappy with the experience, training was poor and assistance with issues is not as one would expect." [See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___7027559) MP Monica P. Psychiatric Nurse Practitioner > "I used it during my clinical rotations back when it was Kareo along with others and it stood out to me because it felt sooooo simple to learn, I was a pro..." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966) MS Michelle S. CEO > "I cannot view the claim form unless I set it to print." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6626969) RH Renee H. Outpatient Therapist > "I really like the flow of how easy it is to type notes and it saves as you go." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027028) QM Quinezsha M. Student > "My only dislike is not having access to all the features." [See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7009606) [View Reviews](https://www.capterra.com/p/129169/Tebra/reviews/) LW Landon W. administrator > "It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746) AP Absana P. Tier II Technician > "One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) BL Brook L. Nurse and a patient there > "Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) Erika B. Licensed Massage Therapist > "It also has a lot of standard “pop up” responses like the “please allow 48 hours for a response” type thing, which I would guess is set up..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) AP Absana P. Tier II Technician > "I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing & Payments,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) NG Nora G. CEO and owner > "I do have an extensive practice with many billing items; we do EKG, ABI, diabetic retinal exams, and a robust continuity of care; there are..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) BL Brook L. Nurse and a patient there > "Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) GT George T. CEO and CMO > "You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) HS Heather S. Office Manager > "It has features for running reports, creating you own reports, care management features, and able to interface with other companies easily." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7044692) HR Haley R. registrar > "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) VR Verified Reviewer Software Support Analyst > "Managing scheduling, electronic health records, billing, and patient communication is nice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) Erika B. Licensed Massage Therapist > "It’s like those pop up responses are supposed to be “helpful” to confirm a message was sent/received… but in reality comes across more as..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) EH Elizabeth H. MYSELF > "I like Athenaone because it allows me to have access to my doctor/patient information at all times. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7077387) Erika B. Licensed Massage Therapist > "These are my regular ongoing providers that I expect to know incredibly detailed private personal information about me, and instead it is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) KS Kimberly S. Patient Service Representative > "This allows me to complete my billing, to be able to accurately check in and check out, to schedule for the next appointment, and to..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) JM Jeffrey M. MD > "They increase the cost based, and it is based on gross revenue - so like everything in medical, you work harder and everyone takes a bigger..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) LAC Leigh Ann C. Office Manager > "The best part is how when a patient sends a message you can add whom they want to speak with, and it keeps a trail of everyone they have..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6710425) JS John S. Physician > "The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) LN LAUREL N. Patient Coordinator > "It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6504219) PS Patricia S. EHR Support Analyst > "The cross permissions are a headache especially when we have non-clinical staff get clinical functions when not needed." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7039359) Reneisha H. Clinical and Administrative Support - Medical Assistant > "I also appreciated the overall responsiveness and accessibility of important patient information throughout the system." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7147953) Erika B. Licensed Massage Therapist > "Basically it feels belittling and minimizing and just furthers the narrative that doctors can’t be bothered to communicate directly to..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) AS Amy S. intake specialist > "I feel it saves valuable time and that benefits both office staff and the patient. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7103675) VR Verified Reviewer Personal > "Email notification lag. When you receive a message from your doctor, they will send an email to notify you, but the email comes hours after..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623) AP Absana P. Tier II Technician > "Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) TW Tabatha W. Nurse Supervisor > "The system can be slow at times." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7089213) LM Laura M. Parent > "The ease of use for the providers and customers makes this a medical charting system that is wonderful for small business owners and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) IA Irwin A. owner, physian > "Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?"" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) SS Stacey S. Instructor > "I find having multiple categories right on the home page makes access accessing what I need extremely convenient." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859918) GT George T. CEO and CMO > "Their patient follow up software is mediocre as well as their "bells and whistles"." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) KA Kathleen A. Medical assistant > "I think this is a great platform to use when booking appointment and and speaking to your doctor directly." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) WN Wilson N. SLP and owner > "I would say that the billing crisis we found ourselves in a previous broken system could not have resolved without our coming on board and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6684425) LM Laura M. Parent > "Appointment scheduling and user interface is of the highest quality with this product." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) WH Wren H. Scheduling > "On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem, then..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398) VR Verified Reviewer Owner > "AthenaOne is powerful and can seriously streamline your practice if you want one system for everything." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888) EM Erica M. Administrative Assistant > "They cannot see any results, billing, etc and that can be a pain." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) ZZ Zoë Z. Receptionist > "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) GT George T. CEO and CMO > "Changed our coding without notification or permission and made it worse." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) HR Haley R. registrar > "I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) VR Verified Reviewer Software Support Analyst > "Patients are not as fond of it." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) VR Verified Reviewer Medical scheduling > "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) BB Bennett B. Partner physician > "Poor, we were promised that it was going to do machine learning so that it would learn our protocols and tendencies, I have seen none of..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6407745) HR Haley R. registrar > "I appreciate that I get regular updates, which gives me peace of mind." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) GT George T. CEO and CMO > "They take forever to fix issues-if they can." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) ML Mandy L. Superuser > "AthenaOne is cohesive - it has nearly all the features we need for managing medical records, charting, communicating with patients,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___4912612) JS John S. Physician > "Never following up on claims and then just stating that it's not their responsibility." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) JM Julia M. Receptionist > "I love how convenient it is to authorize insurance, take payments and print out chart information for our patients." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6801543) VR Verified Reviewer National Sales Manager > "It becomes very difficult to navigate individual client charts." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6545650) TE Taya E. Medical Assistant > "I love that with the recent update you can now see the phone number and insurance on your screen during intake." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) GT George T. CEO and CMO > "Unable to solve problems in a timely manner." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) BS Brittany S. Owner > "I love that I can go back and read the doctor’s notes print any doctors excuses?" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796) LW Landon W. administrator > "Also, it's expensive!" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746) HR Hannah R. Billing Specialist > "From scheduling, to messaging, to viewing test results, this platform does it all." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) SK Shawnalee K. Billing Manager > "It also was not very patient friendly for logging in/out of the portal." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) VR Verified Reviewer Personal > "Provides easy access to health records, test results, and messaging." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623) SK Shawnalee K. Billing Manager > "My customer support system was not that great, and it was a bit frustrating." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) SS Susan S. Office Manager > "The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6220965) TP Tamara P. LPN > "Too many clicks. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6850878) EM Erica M. Administrative Assistant > "I like that I can easily get to billing and messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) IA Irwin A. owner, physian > "Difficult to get from one section to another, and the instructions to do so are hard to find." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) MD Makayla D. Assistant Manager > "It's really nice to see my bills in order of the oldest ones first as well." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119) JM Jeffrey M. MD > "I am frustrated with the crashes and increasing cost and to switch is always an issue" [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) HR Hannah R. Billing Specialist > "athenaOne streamlines your experience in communicating instantly with your healthcare providers." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) ZZ Zoë Z. Receptionist > "The home page is overwhelming and difficult to navigate." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) KS Kimberly S. Patient Service Representative > "Overlooking the freezing part of the program it makes my work day easier then what it would be without." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) VR Verified Reviewer Medical scheduling > "Overall, navigation can feel cumbersome, affecting overall user experience." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) KA Kathleen A. Medical assistant > "It is very convenient and easily accessible." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) RJ Rachel J. Solution Architect > "The report builder is abit cumbersome and difficult to use." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) MD Makayla D. Assistant Manager > "AthenaOne is great when it comes to communication and bill payment." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119) TE Taya E. Medical Assistant > "Some cons I have experienced are that sometimes it is slow to load." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) VR Verified Reviewer Owner > "Enjoyed the simplicity of integration and implementation." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888) MB Miranda B. Precert Specialist > "It is not easy to update patient insurance information." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6443931) NG Nora G. CEO and owner > "There have been multiple times that I grow in directions that Athena One found for me. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) MY Michelle Y. Student > "The overall aesthetics that may seem intimidating to the average user" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6703422) CJ Cara J. Campus Coordinator > "Initially, it does take some time but very worth the investment." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6831896) IA Irwin A. owner, physian > "Initial startup failed and I lost a lot of money initially." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) IA Irwin A. owner, physian > "little after initial signup.\\Did like the problem list being available." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) JS John S. Physician > "YOU WILL LOSE THOUSANDS OF DOLLARS !!!" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) RJ Rachel J. Solution Architect > "Continuous improvement of product and its integration offerings." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) DK Dale K. MD, surgeon > "This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___5099688) [View Reviews](https://www.capterra.com/p/98735/athenaOne/reviews/) ## User interface 3.95 (1,365) [athenaOne](https://www.capterra.com/p/98735/athenaOne/) 3.79 (910) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Tebra Top features 30/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/129169/Tebra/#features) athenaOne 23/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/98735/athenaOne/#features) ### Recognition Tebra is recognized as a top-rated tool in 4 Capterra Shortlist reports athenaOne is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Tebra Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos athenaOne Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Tebra - By Tebra - Located in United States - Founded in 2004 athenaOne - By athenahealth - Located in United States - Founded in 1997 ## Popular Comparisons [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 3.8 Features 4.2 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/129169-136876/Tebra-vs-Pediatric-Therapy-EMR) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 3.8 Features 4.3 3.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/98735-195467/athenaOne-vs-Care-Patron) [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 3.8 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/129169-195467/Tebra-vs-Care-Patron) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 3.8 Features 4.6 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-178984/athenaOne-vs-Jane-App) [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/129169-180899/Tebra-vs-Alleva) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Contact vendor for pricing Price $49/month 3.8 Features 4.3 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/98735-130710/athenaOne-vs-SimplePractice) [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 3.8 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/129169-178984/Tebra-vs-Jane-App) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.5 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App) [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-129169/EMA-vs-Tebra) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.8 3.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/98735-118789/athenaOne-vs-EHR-YOUR-WAY) [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.4 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Contact vendor for pricing Price $300 3.8 Features 3.9 3.8 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/31268-98735/NextGen-Ambulatory-EHR-vs-athenaOne)