# Compare athenaOne vs EHR 24/7 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare athenaOne and EHR 24/7 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/98735-134091/athenaOne-vs-EHR-24-7

---

# athenaOne vs EHR 24/7 Features and Cost Comparison

Last updated May 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

athenaOneEHR 24/72/4 selected

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.1 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

[## athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.5

Functionality

3.8

Ease of Use

3.8

Customer Service

3.6

Reviews Sentiment

Based on [910 reviews](#user-reviews)

Positive

633

Neutral

108

Negative

169

[## EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.1 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

Starting Price

$44.95/month

Value-for-Money

4.4

Functionality

3.9

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

AK

TB

Based on [179 reviews](#user-reviews)

Positive

143

Neutral

15

Negative

21

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,183 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Feature ratings

HIPAA Compliant

4.7

Patient Records Management

4.3

Charting

4.2

Patient Scheduling

3.9

Document Management

4.0

83%Fit

Not enough reviews

Feature ratings

HIPAA Compliant

5.0

Patient Records Management

4.6

Charting

4.5

Patient Scheduling

4.9

Document Management

5.0

User satisfaction

User satisfaction

3.8

User reviews[910](https://www.capterra.com/p/98735/athenaOne/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.5

Customer support

3.6

User satisfaction

4.1

User reviews[179](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

4.4

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$44.95Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants.

Best for

EHR 24/7® provides charting, real-time data, customizable forms to enhance accuracy, productivity, and patient safety. It also has integrations for patient intake and e-prescription solutions.

## User reviews

Pros & cons

LW

Landon W.

administrator

> "It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746)

AP

Absana P.

Tier II Technician

> "One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

BL

Brook L.

Nurse and a patient there

> "Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374)

Erika B.

Licensed Massage Therapist

> "It also has a lot of standard “pop up” responses like the “please allow 48 hours for a response” type thing, which I would guess is set up..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

AP

Absana P.

Tier II Technician

> "I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing & Payments,..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

NG

Nora G.

CEO and owner

> "I do have an extensive practice with many billing items; we do EKG, ABI, diabetic retinal exams, and a robust continuity of care; there are..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790)

BL

Brook L.

Nurse and a patient there

> "Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374)

GT

George T.

CEO and CMO

> "You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

HS

Heather S.

Office Manager

> "It has features for running reports, creating you own reports, care management features, and able to interface with other companies easily."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7044692)

HR

Haley R.

registrar

> "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

VR

Verified Reviewer

Software Support Analyst

> "Managing scheduling, electronic health records, billing, and patient communication is nice."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585)

Erika B.

Licensed Massage Therapist

> "It’s like those pop up responses are supposed to be “helpful” to confirm a message was sent/received… but in reality comes across more as..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

EH

Elizabeth H.

MYSELF

> "I like Athenaone because it allows me to have access to my doctor/patient information at all times. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7077387)

Erika B.

Licensed Massage Therapist

> "These are my regular ongoing providers that I expect to know incredibly detailed private personal information about me, and instead it is..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

KS

Kimberly S.

Patient Service Representative

> "This allows me to complete my billing, to be able to accurately check in and check out, to schedule for the next appointment, and to..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355)

JM

Jeffrey M.

MD

> "They increase the cost based, and it is based on gross revenue - so like everything in medical, you work harder and everyone takes a bigger..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758)

LAC

Leigh Ann C.

Office Manager

> "The best part is how when a patient sends a message you can add whom they want to speak with, and it keeps a trail of everyone they have..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6710425)

JS

John S.

Physician

> "The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

LN

LAUREL N.

Patient Coordinator

> "It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6504219)

PS

Patricia S.

EHR Support Analyst

> "The cross permissions are a headache especially when we have non-clinical staff get clinical functions when not needed."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7039359)

Reneisha H.

Clinical and Administrative Support - Medical Assistant

> "I also appreciated the overall responsiveness and accessibility of important patient information throughout the system."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7147953)

Erika B.

Licensed Massage Therapist

> "Basically it feels belittling and minimizing and just furthers the narrative that doctors can’t be bothered to communicate directly to..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

AS

Amy S.

intake specialist

> "I feel it saves valuable time and that benefits both office staff and the patient. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7103675)

VR

Verified Reviewer

Personal

> "Email notification lag. When you receive a message from your doctor, they will send an email to notify you, but the email comes hours after..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623)

AP

Absana P.

Tier II Technician

> "Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

TW

Tabatha W.

Nurse Supervisor

> "The system can be slow at times."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7089213)

LM

Laura M.

Parent

> "The ease of use for the providers and customers makes this a medical charting system that is wonderful for small business owners and..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688)

IA

Irwin A.

owner, physian

> "Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?""

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

SS

Stacey S.

Instructor

> "I find having multiple categories right on the home page makes access accessing what I need extremely convenient."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859918)

GT

George T.

CEO and CMO

> "Their patient follow up software is mediocre as well as their "bells and whistles"."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

KA

Kathleen A.

Medical assistant

> "I think this is a great platform to use when booking appointment and and speaking to your doctor directly."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296)

WN

Wilson N.

SLP and owner

> "I would say that the billing crisis we found ourselves in a previous broken system could not have resolved without our coming on board and..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6684425)

LM

Laura M.

Parent

> "Appointment scheduling and user interface is of the highest quality with this product."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688)

WH

Wren H.

Scheduling

> "On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem, then..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398)

VR

Verified Reviewer

Owner

> "AthenaOne is powerful and can seriously streamline your practice if you want one system for everything."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888)

EM

Erica M.

Administrative Assistant

> "They cannot see any results, billing, etc and that can be a pain."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588)

ZZ

Zoë Z.

Receptionist

> "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082)

GT

George T.

CEO and CMO

> "Changed our coding without notification or permission and made it worse."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

HR

Haley R.

registrar

> "I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

VR

Verified Reviewer

Software Support Analyst

> "Patients are not as fond of it."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585)

VR

Verified Reviewer

Medical scheduling

> "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015)

BB

Bennett B.

Partner physician

> "Poor, we were promised that it was going to do machine learning so that it would learn our protocols and tendencies, I have seen none of..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6407745)

HR

Haley R.

registrar

> "I appreciate that I get regular updates, which gives me peace of mind."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

GT

George T.

CEO and CMO

> "They take forever to fix issues-if they can."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

ML

Mandy L.

Superuser

> "AthenaOne is cohesive - it has nearly all the features we need for managing medical records, charting, communicating with patients,..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___4912612)

JS

John S.

Physician

> "Never following up on claims and then just stating that it's not their responsibility."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

JM

Julia M.

Receptionist

> "I love how convenient it is to authorize insurance, take payments and print out chart information for our patients."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6801543)

VR

Verified Reviewer

National Sales Manager

> "It becomes very difficult to navigate individual client charts."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6545650)

TE

Taya E.

Medical Assistant

> "I love that with the recent update you can now see the phone number and insurance on your screen during intake."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136)

GT

George T.

CEO and CMO

> "Unable to solve problems in a timely manner."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

BS

Brittany S.

Owner

> "I love that I can go back and read the doctor’s notes print any doctors excuses?"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796)

LW

Landon W.

administrator

> "Also, it's expensive!"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746)

HR

Hannah R.

Billing Specialist

> "From scheduling, to messaging, to viewing test results, this platform does it all."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095)

SK

Shawnalee K.

Billing Manager

> "It also was not very patient friendly for logging in/out of the portal."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910)

VR

Verified Reviewer

Personal

> "Provides easy access to health records, test results, and messaging."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623)

SK

Shawnalee K.

Billing Manager

> "My customer support system was not that great, and it was a bit frustrating."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910)

SS

Susan S.

Office Manager

> "The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6220965)

TP

Tamara P.

LPN

> "Too many clicks. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6850878)

EM

Erica M.

Administrative Assistant

> "I like that I can easily get to billing and messages."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588)

IA

Irwin A.

owner, physian

> "Difficult to get from one section to another, and the instructions to do so are hard to find."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

MD

Makayla D.

Assistant Manager

> "It's really nice to see my bills in order of the oldest ones first as well."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119)

JM

Jeffrey M.

MD

> "I am frustrated with the crashes and increasing cost and to switch is always an issue"

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758)

HR

Hannah R.

Billing Specialist

> "athenaOne streamlines your experience in communicating instantly with your healthcare providers."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095)

ZZ

Zoë Z.

Receptionist

> "The home page is overwhelming and difficult to navigate."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082)

KS

Kimberly S.

Patient Service Representative

> "Overlooking the freezing part of the program it makes my work day easier then what it would be without."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355)

VR

Verified Reviewer

Medical scheduling

> "Overall, navigation can feel cumbersome, affecting overall user experience."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015)

KA

Kathleen A.

Medical assistant

> "It is very convenient and easily accessible."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296)

RJ

Rachel J.

Solution Architect

> "The report builder is abit cumbersome and difficult to use."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301)

MD

Makayla D.

Assistant Manager

> "AthenaOne is great when it comes to communication and bill payment."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119)

TE

Taya E.

Medical Assistant

> "Some cons I have experienced are that sometimes it is slow to load."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136)

VR

Verified Reviewer

Owner

> "Enjoyed the simplicity of integration and implementation."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888)

MB

Miranda B.

Precert Specialist

> "It is not easy to update patient insurance information."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6443931)

NG

Nora G.

CEO and owner

> "There have been multiple times that I grow in directions that Athena One found for me. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790)

MY

Michelle Y.

Student

> "The overall aesthetics that may seem intimidating to the average user"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6703422)

CJ

Cara J.

Campus Coordinator

> "Initially, it does take some time but very worth the investment."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6831896)

IA

Irwin A.

owner, physian

> "Initial startup failed and I lost a lot of money initially."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

IA

Irwin A.

owner, physian

> "little after initial signup.\\Did like the problem list being available."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

JS

John S.

Physician

> "YOU WILL LOSE THOUSANDS OF DOLLARS !!!"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

RJ

Rachel J.

Solution Architect

> "Continuous improvement of product and its integration offerings."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301)

DK

Dale K.

MD, surgeon

> "This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___5099688)

[View Reviews](https://www.capterra.com/p/98735/athenaOne/reviews/)

AK

Abrar K.

Practice Manager

> "The best thing about Office EHR 24/7 & Practice Mate is that it maintains the same page layout, which helps learn..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

CG

Carmen G.

Podiatrist

> "You cannot use a tablet for patients to sign as proof they were seen at that visit also I don’t like that on..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070759)

TB

Tina B.

Office Manager

> "We are able to customize our charting for each provider yet keep it mainstreamed for the office. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

SB

Shana B.

President

> "We don't use the scheduling feature because our scheduling needs are complicated as we have appointments and..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070816)

VM

Victoria M.

Reimbursement Specialist

> "It has been very manageable and the training videos and in-person sessions are all readily available."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071161)

JP

Jorge P.

Office Manager

> "no message alerts for patient self schedule on portal, some patients request appointments but we are unable to..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884)

TB

Tina B.

Office Manager

> "It gives us what we need with customizable options too."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

FO

Fred O.

MD

> "However,if you have 2 offices with parent-child status, you are not able to transmit data from the child office."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6345286)

AK

Abrar K.

Practice Manager

> "It is easy to manage daily patient scheduling, and everything is well integrated between EHR 24/7 & Practice Mate."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

TB

Tina B.

Office Manager

> "This may be an issue with our internet too and it doesn't happen often."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

JP

Jorge P.

Office Manager

> "I love it, it has made my job a lot more streamline and faster, especially the tablet registration forms"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884)

LF

Leland F.

Chiropractor

> "Can't print consecutive notes in a batch at once."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034873)

AK

Abrar K.

Practice Manager

> "It was easy to implement this software into our practice, with Office Ally staff providing the necessary training..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

MJ

Marcella J.

Medical Document Specialist

> "The least thing that I don't like about EHR is the part on the view EHR screen, when you have to save the note..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020068)

LF

Leland F.

Chiropractor

> "Easy to make macros so when we enter notes, makes it efficient not to have to type again."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034873)

HEP

Hai-En P.

Podiatrist

> "The UI can be a little clunky. Once we changed over to a new EHR, it was hard to get them to release the records."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6515589)

TB

Tina B.

Office Manager

> "Learning curve is medium but not too bad for learning a new system."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

JH

Junfeng H.

acupuncturist,owner

> "Besides, there is one issue as follows: in Patients charts, when I hit "create PM visit", the patient..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020013)

AK

Abrar K.

Practice Manager

> "Compared with eCW, its configuration manual is simple and easy to learn without much training."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

SC

Susanna C.

physician

> "Chart management features such as searching for specific diagnoses or medications is clunky -- can't use \* to..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012868)

VS

Victoria S.

CSA

> "It is a user-friendly and flexible online booking software that allows me to manage my appointments, notes, and..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080859)

BP

Brooke P.

Licensed mental health counselor

> "At times, we have experienced issues with Office Ally being off-line, and it disrupts our day today activities in..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079438)

JP

Jorge P.

Office Manager

> "Patient portal is very helpful, great way to keep in touch with patient care."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884)

RZ

Robert Z.

Chiropractor

> "Interface is a bit dated. While there is an option to create custom forms, its not very intuitive and was not..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079535)

FO

Fred O.

MD

> "We are considering transitioning to another system with similar capacity but more responsive customer support."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6345286)

TL

Tamara L.

owner/provider

> "doesn't interface with some labs for orders e-prescribing could allow for free hand ordering instead of number..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5007237)

CG

Carmen G.

Podiatrist

> "What I like the most is that it is reasonably priced. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070759)

CM

Cid M.

Reseptionist

> "Searching patients should always be by default with date of birth or have the option to select a default because..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5009537)

JV

Jason V.

Chiropractor, owner

> "It is extremely customizable to streamline workflow. And the extremely low price and the great support resources..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006115)

SH

Sarah H.

Chiropractor

> "There are spelling errors in the pre populated soap note templates so it’s annoying to have to correct these."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6081944)

SC

Susanna C.

physician

> "I like the ability to easily free text without opening and closing multiple windows."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012868)

JL

James L.

M.D

> "the least thing i like form ehr is that patient fill out there put were they check in and doesn't update on our..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012882)

RZ

Robert Z.

Chiropractor

> "SOAP notes are generally straight forward, creating follow up visits with information from previous visits is..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079535)

RK

Rosanna K.

Office manager

> "Can’t keep credit cards on file and it can’t integrate with hospitals"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080537)

VS

Victoria S.

CSA

> "It improves your customer experience by offering them convenience, flexibility, and personalization."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080859)

VK

Vasilios K.

Physician

> "The problem is that the next EMR that charges 30x OA isn't that much more intuitive."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080495)

DL

Dani L.

CHW

> "I can put all of my needed documentation and upload files with ease."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5019983)

LO

Lauren O.

Owner

> "The reports don't have enough diversity or ways to get specific information."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006093)

MP

Minal P.

Manager

> "Good solid system, easy to implement wish the fees were lower"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6766053)

LH

Logan H.

doctor

> "There are times where it is slow, and there has been rare cases of outage."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012674)

SA

Sandi A.

BILLING MANAGER

> "We like the ease of use and the flexibility to customize certain items (templates)."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5027618)

CM

Claudenie M.

PA

> "At times the patients complain about the intake forms."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5005871)

JC

Johana C.

Virtual assistant

> "I think this is basic EMR, it’s really simply and works well"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6713655)

EW

Elizabeth W.

Owner

> "I just don’t like having to pay monthly for the service, free would be better"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020971)

MP

Minal P.

Manager

> "Ease of use and clinical interface is easy to navigate"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6766053)

CG

Carmen G.

DPM

> "I go to patients homes so it is very stressful not to have this option"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079664)

GR

Gwenn R.

Optometrist

> "Easy to customize the forms I would be using and good customer service to help with that."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020017)

LO

Lauren O.

Owner

> "The trainers are a little rushed when explaining uses. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006093)

BG

Brianna G.

Registered Nurse

> "For a larger practice, there are better, more technologically advanced software products that I would use instead..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079448)

VR

Verified Reviewer

Physician Assistant

> "Every page took forever to load and if you clicked something before the little circle stopped, it would freak out..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478)

DT

Dawn T.

Psychiatric nurse practitioner

> "I started using EHR in my private practice and am so happy with it that I convinced my new employer to initiate..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5005857)

CT

Chong T.

physician

> "hard to obtain support when the system is down"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___4982176)

JF

Jay F.

Phlebotomist

> "My first time using this program i caught on quick fast learner to use in the medical field."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006044)

RY

Rabia Y.

Physician-Neurology

> "I do not get any update on the tasks I have sent out"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079847)

PB

Pooja B.

Mental Health Specialist/ Intern

> "Ease of Use, access to patient records and fillable fields."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006531)

CC

Christopher C.

Doctor

> "I resented it in the beginning because it was mandatory, now i wouldn't be without it"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020051)

BG

Brianna G.

Registered Nurse

> "Smaller clinics would be fine using office ally."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079448)

CS

Cameron S.

Chiropractor

> "Customer service and ease of use was the reason I left"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6251140)

JM

Jenny M.

physical therapist assistant

> "the simplicity of the system allows for a smooth day of treatment"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080561)

BA

Bryce A.

Owner Doctor

> "Set up took a long time."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6081446)

JV

Jason V.

Chiropractor, owner

> "I love how it integrates seamlessly with PracticeMate."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006115)

VR

Verified Reviewer

Physician Assistant

> "No smart search feature."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478)

KD

Kimberly D.

Doctor of Chiropractic

> "Love the Billing and insurance aspect. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5014481)

VR

Verified Reviewer

Physician Assistant

> "Trying to navigate records was a nightmare."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478)

CM

Claudenie M.

PA

> "It's worth the money and saves us time when seeing our patients."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5005871)

AG

Angela G.

Office manager

> "Awful; especially for a new user."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___2905027)

[View Reviews](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

## User interface

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

3.79 (910)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)

4.13 (179)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

athenaOne

Top features

23/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/98735/athenaOne/#features)

EHR 24/7

13/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/134091/EHR-24-7/#features)

### Recognition

athenaOne is recognized as a top-rated tool in 1 Capterra Shortlist reports

EHR 24/7 is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

athenaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EHR 24/7

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

athenaOne

-   By athenahealth
-   Located in United States
-   Founded in 1997

EHR 24/7

-   By Office Ally
-   Located in United States
-   Founded in

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