--- title: "Compare athenaOne vs EHR 24/7 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare athenaOne and EHR 24/7 based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/98735-134091/athenaOne-vs-EHR-24-7" page_type: "comparison" language: "en" --- # athenaOne vs EHR 24/7 Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: athenaOneEHR 24/72/4 selected [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.1 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/) [## athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting Price Contact vendor Value-for-Money 3.6 Functionality 3.8 Ease of Use 3.8 Customer Service 3.6 Reviews Sentiment Based on [913 reviews](#user-reviews) Positive 636 Neutral 108 Negative 169 [## EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.1 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/) Starting Price $44.95/month Value-for-Money 4.4 Functionality 3.9 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment AK Based on [179 reviews](#user-reviews) Positive 143 Neutral 15 Negative 21 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### ChiroTouch 4.1 (1,133) * * * Starting Price $329.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 76% of reviewers rated it above 4 stars * * * ### RXNT 4.3 (498) * * * Starting Price $32.00 Per User,Per Month Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * ### TheraNest 4.4 (1,055) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * Highest Rated ### AestheticsPro 4.4 (673) * * * Starting Price $160.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 6,331 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Feature ratings HIPAA Compliant 4.7 Patient Records Management 4.3 Charting 4.2 Patient Scheduling 3.9 Document Management 4.0 83%Fit Not enough reviews Feature ratings HIPAA Compliant 5.0 Patient Records Management 4.6 Charting 4.5 Patient Scheduling 4.9 Document Management 5.0 User satisfaction User satisfaction 3.8 User reviews[913](https://www.capterra.com/p/98735/athenaOne/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.6 Customer support 3.6 User satisfaction 4.1 User reviews[179](https://www.capterra.com/p/134091/EHR-24-7/reviews/) Ease of use 4.1 Functionality 3.9 Value for money 4.4 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from $44.95Other, Per Month - Free version - Free trial Best for Best for Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants. Best for EHR 24/7® provides charting, real-time data, customizable forms to enhance accuracy, productivity, and patient safety. It also has integrations for patient intake and e-prescription solutions. ## User reviews Pros & cons BL Brook L. Nurse and a patient there > "Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) TF Taya F. Office manager > "Sometimes AthenaOne has limitations on other software we use, for example Klara won't pull it more than two contacts for messaging because..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7198030) BL Brook L. Nurse and a patient there > "Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) NG Nora G. CEO and owner > "I do have an extensive practice with many billing items; we do EKG, ABI, diabetic retinal exams, and a robust continuity of care; there..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) KL Kat L. Nurse > "Overall, my experience with athenahealth has been positive because it helps keep patient information organized, improves communication,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7157293) AP Absana P. Tier II Technician > "One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) HS Heather S. Office Manager > "It has features for running reports, creating you own reports, care management features, and able to interface with other companies easily." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7044692) HR Haley R. registrar > "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) LW Landon W. administrator > "It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746) JM Jeffrey M. MD > "They increase the cost based, and it is based on gross revenue - so like everything in medical, you work harder and everyone takes a..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) AP Absana P. Tier II Technician > "I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing & Payments,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) Erika B. Licensed Massage Therapist > "It also has a lot of standard “pop up” responses like the “please allow 48 hours for a response” type thing, which I would guess is set up..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) KS Kimberly S. Patient Service Representative > "This allows me to complete my billing, to be able to accurately check in and check out, to schedule for the next appointment, and to..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) GT George T. CEO and CMO > "You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) LAC Leigh Ann C. Office Manager > "The best part is how when a patient sends a message you can add whom they want to speak with, and it keeps a trail of everyone they have..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6710425) JS John S. Physician > "The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) LN LAUREL N. Patient Coordinator > "It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6504219) PS Patricia S. EHR Support Analyst > "The cross permissions are a headache especially when we have non-clinical staff get clinical functions when not needed." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7039359) KL Kat L. Nurse > "It also helps improve workflow and access patient information quickly." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7157293) Erika B. Licensed Massage Therapist > "It’s like those pop up responses are supposed to be “helpful” to confirm a message was sent/received… but in reality comes across more as..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) VR Verified Reviewer Software Support Analyst > "Managing scheduling, electronic health records, billing, and patient communication is nice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) Erika B. Licensed Massage Therapist > "These are my regular ongoing providers that I expect to know incredibly detailed private personal information about me, and instead it is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) Reneisha H. Clinical and Administrative Support - Medical Assistant > "I also appreciated the overall responsiveness and accessibility of important patient information throughout the system." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7147953) IA Irwin A. owner, physian > "Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?"" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) EH Elizabeth H. MYSELF > "I like Athenaone because it allows me to have access to my doctor/patient information at all times. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7077387) WN Wilson N. SLP and owner > "I would say that the billing crisis we found ourselves in a previous broken system could not have resolved without our coming on board and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6684425) LM Laura M. Parent > "The ease of use for the providers and customers makes this a medical charting system that is wonderful for small business owners and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) WH Wren H. Scheduling > "On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398) KA Kathleen A. Medical assistant > "I think this is a great platform to use when booking appointment and and speaking to your doctor directly." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) Erika B. Licensed Massage Therapist > "Basically it feels belittling and minimizing and just furthers the narrative that doctors can’t be bothered to communicate directly to..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) LM Laura M. Parent > "Appointment scheduling and user interface is of the highest quality with this product." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) TW Tabatha W. Nurse Supervisor > "The system can be slow at times." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7089213) ZZ Zoë Z. Receptionist > "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) JS John S. Physician > "Never following up on claims and then just stating that it's not their responsibility." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) HR Haley R. registrar > "I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) VR Verified Reviewer National Sales Manager > "It becomes very difficult to navigate individual client charts." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6545650) HR Haley R. registrar > "I appreciate that I get regular updates, which gives me peace of mind." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) GT George T. CEO and CMO > "Their patient follow up software is mediocre as well as their "bells and whistles"." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) JM Julia M. Receptionist > "I love how convenient it is to authorize insurance, take payments and print out chart information for our patients." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6801543) EM Erica M. Administrative Assistant > "They cannot see any results, billing, etc and that can be a pain." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) AS Amy S. intake specialist > "I feel it saves valuable time and that benefits both office staff and the patient. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7103675) SK Shawnalee K. Billing Manager > "It also was not very patient friendly for logging in/out of the portal." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) AP Absana P. Tier II Technician > "Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) GT George T. CEO and CMO > "Changed our coding without notification or permission and made it worse." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) TE Taya E. Medical Assistant > "I love that with the recent update you can now see the phone number and insurance on your screen during intake." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) VR Verified Reviewer Personal > "Email notification lag. When you receive a message from your doctor, they will send an email to notify you, but the email comes hours..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623) BS Brittany S. Owner > "I love that I can go back and read the doctor’s notes print any doctors excuses?" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796) SK Shawnalee K. Billing Manager > "My customer support system was not that great, and it was a bit frustrating." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) SS Stacey S. Instructor > "I find having multiple categories right on the home page makes access accessing what I need extremely convenient." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859918) IA Irwin A. owner, physian > "Difficult to get from one section to another, and the instructions to do so are hard to find." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) HR Hannah R. Billing Specialist > "From scheduling, to messaging, to viewing test results, this platform does it all." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) JM Jeffrey M. MD > "I am frustrated with the crashes and increasing cost and to switch is always an issue" [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) SS Susan S. Office Manager > "The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6220965) ZZ Zoë Z. Receptionist > "The home page is overwhelming and difficult to navigate." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) VR Verified Reviewer Owner > "AthenaOne is powerful and can seriously streamline your practice if you want one system for everything." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888) RJ Rachel J. Solution Architect > "The report builder is abit cumbersome and difficult to use." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) HR Hannah R. Billing Specialist > "athenaOne streamlines your experience in communicating instantly with your healthcare providers." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) VR Verified Reviewer Software Support Analyst > "Patients are not as fond of it." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) KS Kimberly S. Patient Service Representative > "Overlooking the freezing part of the program it makes my work day easier then what it would be without." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) TE Taya E. Medical Assistant > "Some cons I have experienced are that sometimes it is slow to load." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) KA Kathleen A. Medical assistant > "It is very convenient and easily accessible." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) MY Michelle Y. Student > "The overall aesthetics that may seem intimidating to the average user" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6703422) NG Nora G. CEO and owner > "There have been multiple times that I grow in directions that Athena One found for me. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) GT George T. CEO and CMO > "They take forever to fix issues-if they can." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) IA Irwin A. owner, physian > "little after initial signup.\\Did like the problem list being available." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) IA Irwin A. owner, physian > "Initial startup failed and I lost a lot of money initially." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) RJ Rachel J. Solution Architect > "Continuous improvement of product and its integration offerings." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) JS John S. Physician > "YOU WILL LOSE THOUSANDS OF DOLLARS !!!" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) EM Erica M. Administrative Assistant > "I like that I can easily get to billing and messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) DK Dale K. MD, surgeon > "This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___5099688) MD Makayla D. Assistant Manager > "It's really nice to see my bills in order of the oldest ones first as well." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119) GT George T. CEO and CMO > "Unable to solve problems in a timely manner." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) WD Werner D. Lead Clinical Research Coordinator > "The learning process was great, live and virtual training was great and proactive." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6729295) LW Landon W. administrator > "Also, it's expensive!" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746) VR Verified Reviewer Medical scheduling > "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) WH Wren H. Scheduling > "They would rather block you from commenting and voicing concerns than accept criticism on a broken system on the community page." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398) EW Eddie W. PM > "Easy to navigate and find the information I needed for each important topic." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6806812) TP Tamara P. LPN > "Too many clicks. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6850878) JM Jeffrey M. MD > "It started out less expensive and had some good features" [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) DO Danielle O. Physician Owner > "I have used Athena in other settings and it seems that they do a very poor job with submitting claims." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6181736) ZZ Zoë Z. Receptionist > "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) IA Irwin A. owner, physian > "Difficult to get from one section to another, and the instructions to do so are hard to find." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) NG Nora G. CEO and owner > "There have been multiple times that I grow in directions that Athena One found for me. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) AM Asif M. Systems Engineer > "Some on-screen formatting is at times difficult to interpret." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6241799) EW Eddie W. PM > "It also is mobile friendly." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6806812) SK Shawnalee K. Billing Manager > "This was not very user friendly at the time." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) BJ Bobbi J. Director of Ambulatory Services > "I love athenaOne it is very user friendly!! " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___5070440) TF Taya F. Office manager > "Sometimes AthenaOne has limitations on other software we use, for example Klara won't pull it more than two contacts for messaging because..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7198030) RJ Rachel J. Solution Architect > "Continuous improvement of product and its integration offerings." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) HR Haley R. registrar > "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) VR Verified Reviewer Medical scheduling > "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) SK Shawnalee K. Billing Manager > "My customer support system was not that great, and it was a bit frustrating." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) YC Yagnesh C. Cloud Engineering > "I like that AthenaOne provides an integrated suite of tools and services to help providers manage their practice and ensure quality care." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___4668411) MH Matt H. Physician > "Services provided are not delivered as per contract agreement." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___3511782) [View Reviews](https://www.capterra.com/p/98735/athenaOne/reviews/) AK Abrar K. Practice Manager > "The best thing about Office EHR 24/7 & Practice Mate is that it maintains the same page layout, which..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634) JP Jorge P. Office Manager > "no message alerts for patient self schedule on portal, some patients request appointments but we are..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884) TB Tina B. Office Manager > "We are able to customize our charting for each provider yet keep it mainstreamed for the office. " [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197) CG Carmen G. Podiatrist > "You cannot use a tablet for patients to sign as proof they were seen at that visit also I don’t like that..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070759) JP Jorge P. Office Manager > "I love it, it has made my job a lot more streamline and faster, especially the tablet registration forms" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884) SB Shana B. President > "We don't use the scheduling feature because our scheduling needs are complicated as we have appointments..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070816) VM Victoria M. Reimbursement Specialist > "It has been very manageable and the training videos and in-person sessions are all readily available." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071161) LF Leland F. Chiropractor > "Can't print consecutive notes in a batch at once." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034873) TB Tina B. Office Manager > "It gives us what we need with customizable options too." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197) HEP Hai-En P. Podiatrist > "The UI can be a little clunky. Once we changed over to a new EHR, it was hard to get them to release the..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6515589) LF Leland F. Chiropractor > "Easy to make macros so when we enter notes, makes it efficient not to have to type again." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034873) TB Tina B. Office Manager > "This may be an issue with our internet too and it doesn't happen often." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197) AK Abrar K. Practice Manager > "It is easy to manage daily patient scheduling, and everything is well integrated between EHR 24/7 &..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634) BP Brooke P. Licensed mental health counselor > "At times, we have experienced issues with Office Ally being off-line, and it disrupts our day today..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079438) VS Victoria S. CSA > "It is a user-friendly and flexible online booking software that allows me to manage my appointments,..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080859) RZ Robert Z. Chiropractor > "Interface is a bit dated. While there is an option to create custom forms, its not very intuitive and was..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079535) AK Abrar K. Practice Manager > "It was easy to implement this software into our practice, with Office Ally staff providing the necessary..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634) FO Fred O. MD > "However,if you have 2 offices with parent-child status, you are not able to transmit data from the child..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6345286) JP Jorge P. Office Manager > "Patient portal is very helpful, great way to keep in touch with patient care." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884) MJ Marcella J. Medical Document Specialist > "The least thing that I don't like about EHR is the part on the view EHR screen, when you have to save the..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020068) TB Tina B. Office Manager > "Learning curve is medium but not too bad for learning a new system." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197) SH Sarah H. Chiropractor > "There are spelling errors in the pre populated soap note templates so it’s annoying to have to correct..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6081944) AK Abrar K. Practice Manager > "Compared with eCW, its configuration manual is simple and easy to learn without much training." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634) RK Rosanna K. Office manager > "Can’t keep credit cards on file and it can’t integrate with hospitals" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080537) CG Carmen G. Podiatrist > "What I like the most is that it is reasonably priced. " [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070759) JH Junfeng H. acupuncturist,owner > "Besides, there is one issue as follows: in Patients charts, when I hit "create PM visit", the patient..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020013) RZ Robert Z. Chiropractor > "SOAP notes are generally straight forward, creating follow up visits with information from previous visits..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079535) SC Susanna C. physician > "Chart management features such as searching for specific diagnoses or medications is clunky -- can't use \*..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012868) VS Victoria S. CSA > "It improves your customer experience by offering them convenience, flexibility, and personalization." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080859) VK Vasilios K. Physician > "The problem is that the next EMR that charges 30x OA isn't that much more intuitive." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080495) MP Minal P. Manager > "Good solid system, easy to implement wish the fees were lower" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6766053) TL Tamara L. owner/provider > "doesn't interface with some labs for orders e-prescribing could allow for free hand ordering instead of..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5007237) FO Fred O. MD > "We are considering transitioning to another system with similar capacity but more responsive customer..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6345286) CM Cid M. Reseptionist > "Searching patients should always be by default with date of birth or have the option to select a default..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5009537) SA Sandi A. BILLING MANAGER > "We like the ease of use and the flexibility to customize certain items (templates)." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5027618) CG Carmen G. DPM > "I go to patients homes so it is very stressful not to have this option" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079664) JC Johana C. Virtual assistant > "I think this is basic EMR, it’s really simply and works well" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6713655) JL James L. M.D > "the least thing i like form ehr is that patient fill out there put were they check in and doesn't update..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012882) MP Minal P. Manager > "Ease of use and clinical interface is easy to navigate" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6766053) RY Rabia Y. Physician-Neurology > "I do not get any update on the tasks I have sent out" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079847) BG Brianna G. Registered Nurse > "For a larger practice, there are better, more technologically advanced software products that I would use..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079448) CS Cameron S. Chiropractor > "Customer service and ease of use was the reason I left" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6251140) JV Jason V. Chiropractor, owner > "It is extremely customizable to streamline workflow. And the extremely low price and the great support..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006115) LO Lauren O. Owner > "The reports don't have enough diversity or ways to get specific information." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006093) BG Brianna G. Registered Nurse > "Smaller clinics would be fine using office ally." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079448) LH Logan H. doctor > "There are times where it is slow, and there has been rare cases of outage." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012674) JM Jenny M. physical therapist assistant > "the simplicity of the system allows for a smooth day of treatment" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080561) BA Bryce A. Owner Doctor > "Set up took a long time." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6081446) BB Brad B. chiropractor > "Love that you can populate full phrases. " [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5027283) CM Claudenie M. PA > "At times the patients complain about the intake forms." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5005871) TF Timothy F. Chiropractor/owner > "I have used it for 1.5 years with zero problems or outages." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5027309) EW Elizabeth W. Owner > "I just don’t like having to pay monthly for the service, free would be better" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020971) CO Christelle O. Provider > "Built in clearinghouse is great and their response time" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6099172) LO Lauren O. Owner > "The trainers are a little rushed when explaining uses. " [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006093) SC Susanna C. physician > "I like the ability to easily free text without opening and closing multiple windows." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012868) VR Verified Reviewer Physician Assistant > "Every page took forever to load and if you clicked something before the little circle stopped, it would..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478) RW Rhonda W. LPN > "Although it was easy to use, it could be more convenient with updates." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6082967) CT Chong T. physician > "hard to obtain support when the system is down" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___4982176) CO Christelle O. Provider > "sensitive content hidden\] has made this process worth it especially at times when we got frustrated." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6099172) CC Christopher C. Doctor > "I resented it in the beginning because it was mandatory, now i wouldn't be without it" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020051) DL Dani L. CHW > "I can put all of my needed documentation and upload files with ease." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5019983) VR Verified Reviewer Physician Assistant > "No smart search feature." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478) BP Brooke P. Licensed mental health counselor > "Overall, it is a great electronic health record software management company." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079438) VR Verified Reviewer Physician Assistant > "Trying to navigate records was a nightmare." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478) SI Samar I. Therapist > "Great experience and I’m happy with the service" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079657) AG Angela G. Office manager > "Awful; especially for a new user." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___2905027) SH Sarah H. Chiropractor > "Has good features." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6081944) RZ Robert Z. Chiropractor > "Interface is a bit dated. While there is an option to create custom forms, its not very intuitive and was..." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079535) FG Fernando G. Manager > "Easy to use, fast and helpful." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080010) AG Angela G. Office manager > "Awful; especially for a new user." [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___2905027) CO Christelle O. Provider > "Very easy to use, structure is very easy" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6099172) CS Cameron S. Chiropractor > "Customer service and ease of use was the reason I left" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6251140) JC Jessica C. Admin Assistsnt > "It’s easy to use, great customer service" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079034) CT Chong T. physician > "hard to obtain support when the system is down" [See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___4982176) [View Reviews](https://www.capterra.com/p/134091/EHR-24-7/reviews/) ## User interface [athenaOne](https://www.capterra.com/p/98735/athenaOne/) 3.79 (913) [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/) 4.13 (179) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features athenaOne Top features 23/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/98735/athenaOne/#features) EHR 24/7 13/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/134091/EHR-24-7/#features) ### Recognition No recognitions have been awarded to athenaOne No recognitions have been awarded to EHR 24/7 ### Deployment & support athenaOne Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos EHR 24/7 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details athenaOne - By athenahealth - Located in United States - Founded in 1997 EHR 24/7 - By Office Ally - Located in United States - Founded in ## Popular Comparisons [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 3.8 Features 4.3 3.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/98735-195467/athenaOne-vs-Care-Patron) [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $44.95/month Price $49/month 3.9 Features 4.2 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/134091-136876/EHR-24-7-vs-Pediatric-Therapy-EMR) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.80 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 3.8 Features 4.6 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-178984/athenaOne-vs-Jane-App) [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $44.95/month Price $0 3.9 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/134091-195467/EHR-24-7-vs-Care-Patron) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.55 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Contact vendor for pricing Price $49/month 3.8 Features 4.3 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/98735-130710/athenaOne-vs-SimplePractice) [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (456)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) $44.95/month Price Contact vendor for pricing 3.9 Features 4.4 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122278-134091/EpicCare-EMR-vs-EHR-24-7) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Mend.io](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.5 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App) [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $44.95/month Price Contact vendor for pricing 3.9 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/134091-180899/EHR-24-7-vs-Alleva) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.67 (652)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Contact vendor for pricing Price $59/month 3.8 Features 4.6 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/98735-140062/athenaOne-vs-Pabau-CRM) [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.48 (566)](https://www.capterra.com/p/124590/EMA/reviews/) $44.95/month Price Contact vendor for pricing 3.9 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124590-134091/EMA-vs-EHR-24-7) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.8 3.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/98735-118789/athenaOne-vs-EHR-YOUR-WAY) [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,384)](https://www.capterra.com/p/129169/Tebra/reviews/) $44.95/month Price Contact vendor for pricing 3.9 Features 3.8 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-134091/Tebra-vs-EHR-24-7)