# Compare athenaOne vs Doxy.me 2026 | Capterra > Unsure of what to choose? Check Capterra to compare athenaOne and Doxy.me based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/98735-158461/athenaOne-vs-Doxy-me --- # athenaOne vs Doxy.me Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: athenaOneDoxy.me2/4 selected [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) [## athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting Price Contact vendor Value-for-Money 3.5 Functionality 3.8 Ease of Use 3.8 Customer Service 3.6 Reviews Sentiment Based on [910 reviews](#user-reviews) Positive 633 Neutral 108 Negative 169 [## Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) Starting Price $35.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.9 Customer Service 4.5 Reviews Sentiment SG SO PA Based on [1,226 reviews](#user-reviews) Positive 1,153 Neutral 45 Negative 28 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Missing features Feature ratings HIPAA Compliant 4.7 Two-Way Audio & Video NA E-Prescribing 4.1 Video Conferencing 3.9 Appointment Scheduling 4.2 80%Fit Missing features Feature ratings HIPAA Compliant 5.0 Two-Way Audio & Video 4.7 E-Prescribing NA Video Conferencing 4.6 Appointment Scheduling 4.5 User satisfaction User satisfaction 3.8 User reviews[910](https://www.capterra.com/p/98735/athenaOne/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.5 Customer support 3.6 User satisfaction 4.6 User reviews[1,226](https://www.capterra.com/p/158461/Doxy-me/reviews/) Ease of use 4.9 Functionality 4.6 Value for money 4.8 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from $35Flat Rate, Per Month - Free version - Free trial Best for Best for Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants. Best for All healthcare professionals ## User reviews Pros & cons LW Landon W. administrator > "It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746) AP Absana P. Tier II Technician > "One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) BL Brook L. Nurse and a patient there > "Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) Erika B. Licensed Massage Therapist > "It also has a lot of standard “pop up” responses like the “please allow 48 hours for a response” type thing, which I would guess is set up..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) AP Absana P. Tier II Technician > "I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing & Payments,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) NG Nora G. CEO and owner > "I do have an extensive practice with many billing items; we do EKG, ABI, diabetic retinal exams, and a robust continuity of care; there are..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) BL Brook L. Nurse and a patient there > "Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) GT George T. CEO and CMO > "You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) HS Heather S. Office Manager > "It has features for running reports, creating you own reports, care management features, and able to interface with other companies easily." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7044692) HR Haley R. registrar > "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) VR Verified Reviewer Software Support Analyst > "Managing scheduling, electronic health records, billing, and patient communication is nice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) Erika B. Licensed Massage Therapist > "It’s like those pop up responses are supposed to be “helpful” to confirm a message was sent/received… but in reality comes across more as..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) EH Elizabeth H. MYSELF > "I like Athenaone because it allows me to have access to my doctor/patient information at all times. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7077387) Erika B. Licensed Massage Therapist > "These are my regular ongoing providers that I expect to know incredibly detailed private personal information about me, and instead it is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) KS Kimberly S. Patient Service Representative > "This allows me to complete my billing, to be able to accurately check in and check out, to schedule for the next appointment, and to..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) JM Jeffrey M. MD > "They increase the cost based, and it is based on gross revenue - so like everything in medical, you work harder and everyone takes a bigger..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) LAC Leigh Ann C. Office Manager > "The best part is how when a patient sends a message you can add whom they want to speak with, and it keeps a trail of everyone they have..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6710425) JS John S. Physician > "The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) LN LAUREL N. Patient Coordinator > "It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6504219) PS Patricia S. EHR Support Analyst > "The cross permissions are a headache especially when we have non-clinical staff get clinical functions when not needed." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7039359) Reneisha H. Clinical and Administrative Support - Medical Assistant > "I also appreciated the overall responsiveness and accessibility of important patient information throughout the system." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7147953) Erika B. Licensed Massage Therapist > "Basically it feels belittling and minimizing and just furthers the narrative that doctors can’t be bothered to communicate directly to..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) AS Amy S. intake specialist > "I feel it saves valuable time and that benefits both office staff and the patient. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7103675) VR Verified Reviewer Personal > "Email notification lag. When you receive a message from your doctor, they will send an email to notify you, but the email comes hours after..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623) AP Absana P. Tier II Technician > "Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) TW Tabatha W. Nurse Supervisor > "The system can be slow at times." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7089213) LM Laura M. Parent > "The ease of use for the providers and customers makes this a medical charting system that is wonderful for small business owners and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) IA Irwin A. owner, physian > "Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?"" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) SS Stacey S. Instructor > "I find having multiple categories right on the home page makes access accessing what I need extremely convenient." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859918) GT George T. CEO and CMO > "Their patient follow up software is mediocre as well as their "bells and whistles"." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) KA Kathleen A. Medical assistant > "I think this is a great platform to use when booking appointment and and speaking to your doctor directly." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) WN Wilson N. SLP and owner > "I would say that the billing crisis we found ourselves in a previous broken system could not have resolved without our coming on board and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6684425) LM Laura M. Parent > "Appointment scheduling and user interface is of the highest quality with this product." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) WH Wren H. Scheduling > "On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem, then..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398) VR Verified Reviewer Owner > "AthenaOne is powerful and can seriously streamline your practice if you want one system for everything." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888) EM Erica M. Administrative Assistant > "They cannot see any results, billing, etc and that can be a pain." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) ZZ Zoë Z. Receptionist > "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) GT George T. CEO and CMO > "Changed our coding without notification or permission and made it worse." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) HR Haley R. registrar > "I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) VR Verified Reviewer Software Support Analyst > "Patients are not as fond of it." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) VR Verified Reviewer Medical scheduling > "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) BB Bennett B. Partner physician > "Poor, we were promised that it was going to do machine learning so that it would learn our protocols and tendencies, I have seen none of..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6407745) HR Haley R. registrar > "I appreciate that I get regular updates, which gives me peace of mind." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) GT George T. CEO and CMO > "They take forever to fix issues-if they can." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) ML Mandy L. Superuser > "AthenaOne is cohesive - it has nearly all the features we need for managing medical records, charting, communicating with patients,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___4912612) JS John S. Physician > "Never following up on claims and then just stating that it's not their responsibility." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) JM Julia M. Receptionist > "I love how convenient it is to authorize insurance, take payments and print out chart information for our patients." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6801543) VR Verified Reviewer National Sales Manager > "It becomes very difficult to navigate individual client charts." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6545650) TE Taya E. Medical Assistant > "I love that with the recent update you can now see the phone number and insurance on your screen during intake." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) GT George T. CEO and CMO > "Unable to solve problems in a timely manner." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) BS Brittany S. Owner > "I love that I can go back and read the doctor’s notes print any doctors excuses?" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796) LW Landon W. administrator > "Also, it's expensive!" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746) HR Hannah R. Billing Specialist > "From scheduling, to messaging, to viewing test results, this platform does it all." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) SK Shawnalee K. Billing Manager > "It also was not very patient friendly for logging in/out of the portal." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) VR Verified Reviewer Personal > "Provides easy access to health records, test results, and messaging." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623) SK Shawnalee K. Billing Manager > "My customer support system was not that great, and it was a bit frustrating." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) SS Susan S. Office Manager > "The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6220965) TP Tamara P. LPN > "Too many clicks. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6850878) EM Erica M. Administrative Assistant > "I like that I can easily get to billing and messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) IA Irwin A. owner, physian > "Difficult to get from one section to another, and the instructions to do so are hard to find." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) MD Makayla D. Assistant Manager > "It's really nice to see my bills in order of the oldest ones first as well." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119) JM Jeffrey M. MD > "I am frustrated with the crashes and increasing cost and to switch is always an issue" [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) HR Hannah R. Billing Specialist > "athenaOne streamlines your experience in communicating instantly with your healthcare providers." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) ZZ Zoë Z. Receptionist > "The home page is overwhelming and difficult to navigate." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) KS Kimberly S. Patient Service Representative > "Overlooking the freezing part of the program it makes my work day easier then what it would be without." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) VR Verified Reviewer Medical scheduling > "Overall, navigation can feel cumbersome, affecting overall user experience." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) KA Kathleen A. Medical assistant > "It is very convenient and easily accessible." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) RJ Rachel J. Solution Architect > "The report builder is abit cumbersome and difficult to use." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) MD Makayla D. Assistant Manager > "AthenaOne is great when it comes to communication and bill payment." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119) TE Taya E. Medical Assistant > "Some cons I have experienced are that sometimes it is slow to load." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) VR Verified Reviewer Owner > "Enjoyed the simplicity of integration and implementation." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888) MB Miranda B. Precert Specialist > "It is not easy to update patient insurance information." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6443931) NG Nora G. CEO and owner > "There have been multiple times that I grow in directions that Athena One found for me. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) MY Michelle Y. Student > "The overall aesthetics that may seem intimidating to the average user" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6703422) CJ Cara J. Campus Coordinator > "Initially, it does take some time but very worth the investment." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6831896) IA Irwin A. owner, physian > "Initial startup failed and I lost a lot of money initially." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) IA Irwin A. owner, physian > "little after initial signup.\\Did like the problem list being available." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) JS John S. Physician > "YOU WILL LOSE THOUSANDS OF DOLLARS !!!" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) RJ Rachel J. Solution Architect > "Continuous improvement of product and its integration offerings." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) DK Dale K. MD, surgeon > "This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___5099688) [View Reviews](https://www.capterra.com/p/98735/athenaOne/reviews/) SG Shea G. Counselor > "They're still my top choice as a telehealth counselor, between the security they provide, their cost, and the sheer..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7134368) AF Andres F. Psychiatric nurse practitioner > "It would be nice if clients were able not to get our telehealth calls briefly interrupted by their phone calls...." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6693492) SO Sarah O. Naturopathic Physician > "I am so pleased to have this many features on the free version, I'm considering upgrading to a paid version as I..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6820180) SK Suanne K. Director of Pediatrics > "At first when the camera or microphone didn't work, I had no idea why and had to learn how to troubleshoot things..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7068318) PA Pam A. LCSW > "I can manage my waiting room, send messages, the video is always stable." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6813894) AS Alicia S. Owner, Occupational therapist > "Ive enjoyed using it but I am unable to use it consistenly (with all clients) because of the tech issues mentioned..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7130064) CK Cheri K. CEO and Mental Health Therapist > "Doxy.me has now become my main video option for clients and it is absolutely free!" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047) CK Cheri K. CEO and Mental Health Therapist > "Okay, honestly, the worst thing I could say is that sometimes clients can hear themselves speak for the first 5..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047) CK Cheri K. CEO and Mental Health Therapist > "I love that my company name is in the static link I can give any clients." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047) HS Henry S. psychololgist > "It worked fine when we started, but when there was a problem (freezing, audio loss, making sessions frustrating and..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6449574) CM Carla M. Licensed Counselor LCPC > "Now my entire practice is virtual and it has allowed so much freedom to do my therapy session from anywhere." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058) CW Carrie W. Licensed Professional Counselor > "I believe that having to have an account and the meeting number nonsense gets in the way of things." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397) KY KIM Y. Physician > "I can get on Doxy as easy on my phone on the road as I can on my laptop. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6839919) JB Janet B. Psychotherapist > "I have no complaints other than occasionally the meeting history gets lost when the call ends abruptly (internet..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6343190) MS Michael S. Administrator > "Overall, Doxy.me is a valuable, efficient, budget-friendly tool to effectively provide virtual service to our..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6546061) CM Claudia M. Prescribing Psychologist > "To many dropped calls and lag time in audio and visual communication." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186) JB Janel B. Medical Doctor > "I have not seen the need to add the one with more features as this works for my small volume, but my partner that..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564) AD Alyssa D. Therapist > "There were also some issues when connecting headphones or listening devices." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935) JB Janel B. Medical Doctor > "Great help to see the patient than just on the phone, helps keep infectious patients away from the well ones, also..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564) SC Shirita C. Owner > "Sometimes the video quality is poor, or it freezes up" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6683187) RM Rhonda M. Licensed Professional Counselor > "I like the reliability, it is HIPPA compliant, easy for me and clients to sign on, and the time is recorded." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6748939) CL Chris L. CEO > "Audio connections are easily interrupted or disabled if the patient is using an outdated browser, has incoming..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6014179) DJ David J. psychotherapist > "Also, it's easy to add multiple participants, so it works great for meetings as well as therapy sessions." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6379865) CW Carrie W. Licensed Professional Counselor > "I have used Doxy since the pandemic (5 years) and cannot understand why medical providers would use something else." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397) PAR Paul-André R. Psychotherapist > "The platform is HIPPA compliant and secure, I engage with clients all over the world." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6752797) RJ Rebekah J. Clinician > "Doxy had a known connectivity problem" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6836291) AD Alyssa D. Therapist > "The platform can be utilized on any device without any major setup or difficulty." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935) RJ Ruth J. LCSW > "Sometimes the connection is not good. But, that is true for most internet connections." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6342941) MP Maggie P. Counsellor > "I am so glad I started using Doxy.me (for 2 years) it enhances the service I offer my clients." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6648720) MT Michael T. Clinical Social Worker > "Quality is not nearly the same. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___7022231) BK Barbara K. Psychologist > "Great platform for 1:1 consultations. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6828997) SO Sofia O. Clinical Assistant > "Also, I haven't been able to find a log of my past appointments that have been kept and those appointments where a..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6170945) PE Pam E. Psychotherapist > "It is HIPAA compliant and secure end to end." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6847129) CC Christina C. Owner Counselor > "less reliable when clients log on from cell phones- often disconnects, or freezes when they gat a phone call during..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199227) PK Penny K. Owner, President > "I also like the waiting room aspect where I was able to load my own photos for the client's enjoyment while waiting." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6243378) LB Leslie B. Clinical Psychotherapist > "occasional probs with lagging of audio or "freezing" are unpleasant, but I have much less of these issues with..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374) RL Rebecca L. Therapist > "I did upgrade in order to have more services, but also to support keeping the platform available." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6393227) CA Cp A. Physician > "There are some issues with sound especially when the patients use Bluetooth devices. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5012613) JA Joseph A. Licensed Professional Clinical Counselor > "issues, very reliable, Video feed improved, and added services." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6493502) CB Cherie B. Psychologist > "Connection issues can be frustrating when there are issues that seem unpredictable. But you figure out work arounds..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199630) CM Claudia M. Prescribing Psychologist > "It is a HIPAA compliant telahealth site and it used to be very reliable." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186) AV Angelika V. Trauma counselor > "sometimes have issues with clients accidently turning off the camera or not having sound work." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4893589) MS Maria S. Psychotherapist > "Very easy to use." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7098172) JB Janel B. Medical Doctor > "Occasionally if patient has poor internet will have patchy video. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564) MO Miss O. Victim Advocate > "It is an asset to my work as an Advocate for victims and survivors of domestic abuse." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6407950) KB Kelly B. Owner/Therapist > "Also, I'm not sure about the ability to add more than one person to the chat." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4993526) RY Rosalyn Y. Psychotherapist > "Thank you doxy - please continue to help us really small helpers who are helping those who can't afford any extra..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6579641) JD Judith D. Marriage and Family Therapist > "notification sound when sending a message in the chat feature, because I've noticed when I send a message, many..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___4778128) EP Elizabeth P. Dietitian > "I love that it was free, there was no downloads required, and that I had a waiting room" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346) AC Alexa C. Physiotherapist > "I do not us ethe system much and only for 1:1 video consults so have no dislikes." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6033835) MG Micaela G. Psychotherapist > "Ease of use and cost as well as the upgrade feature for limited time frame" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6317135) HM Helga M. Mental Health Professional > "I cannot share a screen like when using Zoom without paying a heavy price." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4936721) SF Stephen F. Clinical Psychologist > "Its operation is clearly described and easy to use by me and by my patients." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6841655) AMM Allandra-Marie M. Psychotherapist > "At times the audio and visuals can be glitchy" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369) RT Rochelle T. APRN-CNP, PMHNP > "Great, very little issues, occasional disconnect but not sure if it's on the clients end or not." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6549423) BR Becky R. Naturopath Homeopath > "Sometimes it's difficult to figure out why there are connectivity issues for folks that aren't very internet savvy." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6062932) CM Claudia M. Prescribing Psychologist > "It was a good service, which I was happy to pay for but now I'm going to look for a different telahealth service." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186) MR Morgan R. Patient > "Technical issues, booting me out, lagging, glitching" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6252645) EP Elizabeth P. Dietitian > "It was a really great way to start in HIPAA compliant telehealth" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346) LL Lise L. Registered Dietitian > "at times connections is poor and call can be dropped." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6001020) CM Carla M. Licensed Counselor LCPC > "Reliability, user friendly, always evolving based on feedback and changes in the field, safe and secure, priced..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058) ES Erin S. Occupational Therapist > "At times clients have difficulty connecting their video." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6260271) DH Doreen H. Psychiatric Nurse Practitioner > "I was able to implement telehealth into my practice at the start of the pandemic in less than 24hrs thanks to..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4894634) MA Molly A. Licensed Psychologist > "Occasional glitches with the audio. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5031253) AW Annelie W. LCSW > "I am thrilled with Doxy and feel it is more professional, protective, and secure than other platforms." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6552794) SC Seema C. Licensed Mental Health Counselor > "However, it can be because of slow network speed." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5048913) AS Ashley S. Psychotherapist > "I can upgrade my account for 1 day when I need to see couples in 2 locations - it is very fast and easy." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5046477) KV Kristen V. LCSW > "Sometimes if person has poor WiFi, phone service, or equipment there can be issues with sound or picture, skipping,..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___3581387) AMM Allandra-Marie M. Psychotherapist > "It's affordability continues to give clinicians like me a secure space to carry out our important work without..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369) AA Ann A. Pastoral Counselor Spiritual Director > "At times the connection on the clients end has been poor." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6235053) PE Pam E. Psychotherapist > "I guess ease of use is the main thing, and it's not expensive." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6847129) NW Nina W. Lic. Professional Clinical Counselor > "I would say that I had precovid bias about on line services for mental health counseling." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4955046) RM Robert M. counsellor > "this saves me from using a plethora of different apps, to maintain ease of use and confidentiality over different..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4879327) JS John S. Physician > "Some patients weren’t able to figure out how to get on the internet" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6239426) RJ Ruth J. LCSW > "It is there when I need it and they are always willing to help with anything that is a problem." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6342941) SG Shelley G. Physician > "When using doxy on the cell phone, the calls drop or you lose audio when an incoming phone call comes in. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4765669) AD Alyssa D. Therapist > "I continued to use the platform for a long time due to the dependability." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935) KO Kamberlyn O. Nurse Practitioner > "Picture quality is poor on free version." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6135964) LB Leslie B. Clinical Psychotherapist > "The connivence, ease , confidentiality and options of this site works exceptionally well for me and for the..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374) MH Meghan H. Therapist > "I don't like that I can't use PRO features for free" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6043927) [View Reviews](https://www.capterra.com/p/158461/Doxy-me/reviews/) ## User interface [athenaOne](https://www.capterra.com/p/98735/athenaOne/) 3.79 (910) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) 4.60 (1,226) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features athenaOne 21/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/98735/athenaOne/#features) Doxy.me Top features 29/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/158461/Doxy-me/#features) ### Recognition athenaOne is recognized as a top-rated tool in 1 Capterra Shortlist reports Doxy.me is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value TelemedicineSoftware (2026)  Best Value TelemedicineSoftware (2025)  Best Value TelemedicineSoftware (2024)  Best Value TelemedicineSoftware (2023)  Best Value TelemedicineSoftware (2022)  ### Deployment & support athenaOne Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Doxy.me Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details athenaOne - By athenahealth - Located in United States - Founded in 1997 Doxy.me - By Doxy.me - Located in United States - Founded in 2014 ## Popular Comparisons [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 3.8 Features 4.3 3.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/98735-195467/athenaOne-vs-Care-Patron) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158461-165634/Doxy-me-vs-Mend-App) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 3.8 Features 4.6 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-178984/athenaOne-vs-Jane-App) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $35/month Price $0 4.6 Features 4.3 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/158461-195467/Doxy-me-vs-Care-Patron) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Contact vendor for pricing Price $49/month 3.8 Features 4.3 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/98735-130710/athenaOne-vs-SimplePractice) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Teladoc Health](https://www.capterra.com/p/190055/Teladoc/)[2.50 (90)](https://www.capterra.com/p/190055/Teladoc/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 2.7 4.9 Ease of Use 2.9 [View full comparison](https://www.capterra.com/compare/158461-190055/Doxy-me-vs-Teladoc) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.5 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) $35/month Price $59/month 4.6 Features 4.5 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-158461/TherapyNotes-com-vs-Doxy-me) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.8 3.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/98735-118789/athenaOne-vs-EHR-YOUR-WAY) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) $35/month Price $54/month 4.6 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158461-178984/Doxy-me-vs-Jane-App) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Contact vendor for pricing Price $300 3.8 Features 3.9 3.8 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/31268-98735/NextGen-Ambulatory-EHR-vs-athenaOne) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 3.8 4.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-158461/Tebra-vs-Doxy-me)