# Compare athenaOne vs Alleva 2026 | Capterra > Unsure of what to choose? Check Capterra to compare athenaOne and Alleva based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/98735-180899/athenaOne-vs-Alleva --- # athenaOne vs Alleva Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: athenaOneAlleva2/4 selected [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) [## athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting Price Contact vendor Value-for-Money 3.5 Functionality 3.8 Ease of Use 3.8 Customer Service 3.6 Reviews Sentiment Based on [910 reviews](#user-reviews) Positive 633 Neutral 108 Negative 169 [## Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment JB CB NR Based on [282 reviews](#user-reviews) Positive 245 Neutral 26 Negative 11 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### ChiroTouch 4.1 (1,124) * * * Starting Price $159.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 76% of reviewers rated it above 4 stars * * * ### RXNT 4.3 (498) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * ### TheraNest 4.4 (1,033) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * Highest Rated ### AestheticsPro 4.4 (637) * * * Starting Price $160.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,183 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Feature ratings HIPAA Compliant 4.7 Patient Records Management 4.3 Charting 4.2 Patient Scheduling 3.9 Document Management 4.0 86%Fit High performer Feature ratings HIPAA Compliant 4.8 Patient Records Management 4.7 Charting 4.7 Patient Scheduling 4.5 Document Management 4.7 User satisfaction User satisfaction 3.8 User reviews[910](https://www.capterra.com/p/98735/athenaOne/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.5 Customer support 3.6 User satisfaction 4.5 User reviews[282](https://www.capterra.com/p/180899/Alleva/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.5 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants. Best for Residential, In-Patient, Outpatient, Detox, Adolescent, Wilderness, and Primary Mental Health Facilities, Behavioral health, Addiction Treatment & Recovery. ## User reviews Pros & cons LW Landon W. administrator > "It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746) AP Absana P. Tier II Technician > "One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) BL Brook L. Nurse and a patient there > "Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) Erika B. Licensed Massage Therapist > "It also has a lot of standard “pop up” responses like the “please allow 48 hours for a response” type thing, which I would guess is set up..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) AP Absana P. Tier II Technician > "I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing & Payments,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) NG Nora G. CEO and owner > "I do have an extensive practice with many billing items; we do EKG, ABI, diabetic retinal exams, and a robust continuity of care; there are..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) BL Brook L. Nurse and a patient there > "Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) GT George T. CEO and CMO > "You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) HS Heather S. Office Manager > "It has features for running reports, creating you own reports, care management features, and able to interface with other companies easily." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7044692) HR Haley R. registrar > "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) VR Verified Reviewer Software Support Analyst > "Managing scheduling, electronic health records, billing, and patient communication is nice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) Erika B. Licensed Massage Therapist > "It’s like those pop up responses are supposed to be “helpful” to confirm a message was sent/received… but in reality comes across more as..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) EH Elizabeth H. MYSELF > "I like Athenaone because it allows me to have access to my doctor/patient information at all times. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7077387) Erika B. Licensed Massage Therapist > "These are my regular ongoing providers that I expect to know incredibly detailed private personal information about me, and instead it is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) KS Kimberly S. Patient Service Representative > "This allows me to complete my billing, to be able to accurately check in and check out, to schedule for the next appointment, and to..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) JM Jeffrey M. MD > "They increase the cost based, and it is based on gross revenue - so like everything in medical, you work harder and everyone takes a bigger..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) LAC Leigh Ann C. Office Manager > "The best part is how when a patient sends a message you can add whom they want to speak with, and it keeps a trail of everyone they have..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6710425) JS John S. Physician > "The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) LN LAUREL N. Patient Coordinator > "It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6504219) PS Patricia S. EHR Support Analyst > "The cross permissions are a headache especially when we have non-clinical staff get clinical functions when not needed." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7039359) Reneisha H. Clinical and Administrative Support - Medical Assistant > "I also appreciated the overall responsiveness and accessibility of important patient information throughout the system." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7147953) Erika B. Licensed Massage Therapist > "Basically it feels belittling and minimizing and just furthers the narrative that doctors can’t be bothered to communicate directly to..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) AS Amy S. intake specialist > "I feel it saves valuable time and that benefits both office staff and the patient. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7103675) VR Verified Reviewer Personal > "Email notification lag. When you receive a message from your doctor, they will send an email to notify you, but the email comes hours after..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623) AP Absana P. Tier II Technician > "Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) TW Tabatha W. Nurse Supervisor > "The system can be slow at times." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7089213) LM Laura M. Parent > "The ease of use for the providers and customers makes this a medical charting system that is wonderful for small business owners and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) IA Irwin A. owner, physian > "Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?"" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) SS Stacey S. Instructor > "I find having multiple categories right on the home page makes access accessing what I need extremely convenient." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859918) GT George T. CEO and CMO > "Their patient follow up software is mediocre as well as their "bells and whistles"." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) KA Kathleen A. Medical assistant > "I think this is a great platform to use when booking appointment and and speaking to your doctor directly." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) WN Wilson N. SLP and owner > "I would say that the billing crisis we found ourselves in a previous broken system could not have resolved without our coming on board and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6684425) LM Laura M. Parent > "Appointment scheduling and user interface is of the highest quality with this product." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) WH Wren H. Scheduling > "On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem, then..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398) VR Verified Reviewer Owner > "AthenaOne is powerful and can seriously streamline your practice if you want one system for everything." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888) EM Erica M. Administrative Assistant > "They cannot see any results, billing, etc and that can be a pain." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) ZZ Zoë Z. Receptionist > "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) GT George T. CEO and CMO > "Changed our coding without notification or permission and made it worse." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) HR Haley R. registrar > "I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) VR Verified Reviewer Software Support Analyst > "Patients are not as fond of it." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) VR Verified Reviewer Medical scheduling > "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) BB Bennett B. Partner physician > "Poor, we were promised that it was going to do machine learning so that it would learn our protocols and tendencies, I have seen none of..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6407745) HR Haley R. registrar > "I appreciate that I get regular updates, which gives me peace of mind." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) GT George T. CEO and CMO > "They take forever to fix issues-if they can." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) ML Mandy L. Superuser > "AthenaOne is cohesive - it has nearly all the features we need for managing medical records, charting, communicating with patients,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___4912612) JS John S. Physician > "Never following up on claims and then just stating that it's not their responsibility." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) JM Julia M. Receptionist > "I love how convenient it is to authorize insurance, take payments and print out chart information for our patients." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6801543) VR Verified Reviewer National Sales Manager > "It becomes very difficult to navigate individual client charts." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6545650) TE Taya E. Medical Assistant > "I love that with the recent update you can now see the phone number and insurance on your screen during intake." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) GT George T. CEO and CMO > "Unable to solve problems in a timely manner." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) BS Brittany S. Owner > "I love that I can go back and read the doctor’s notes print any doctors excuses?" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796) LW Landon W. administrator > "Also, it's expensive!" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746) HR Hannah R. Billing Specialist > "From scheduling, to messaging, to viewing test results, this platform does it all." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) SK Shawnalee K. Billing Manager > "It also was not very patient friendly for logging in/out of the portal." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) VR Verified Reviewer Personal > "Provides easy access to health records, test results, and messaging." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623) SK Shawnalee K. Billing Manager > "My customer support system was not that great, and it was a bit frustrating." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) SS Susan S. Office Manager > "The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6220965) TP Tamara P. LPN > "Too many clicks. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6850878) EM Erica M. Administrative Assistant > "I like that I can easily get to billing and messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) IA Irwin A. owner, physian > "Difficult to get from one section to another, and the instructions to do so are hard to find." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) MD Makayla D. Assistant Manager > "It's really nice to see my bills in order of the oldest ones first as well." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119) JM Jeffrey M. MD > "I am frustrated with the crashes and increasing cost and to switch is always an issue" [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) HR Hannah R. Billing Specialist > "athenaOne streamlines your experience in communicating instantly with your healthcare providers." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) ZZ Zoë Z. Receptionist > "The home page is overwhelming and difficult to navigate." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) KS Kimberly S. Patient Service Representative > "Overlooking the freezing part of the program it makes my work day easier then what it would be without." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) VR Verified Reviewer Medical scheduling > "Overall, navigation can feel cumbersome, affecting overall user experience." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) KA Kathleen A. Medical assistant > "It is very convenient and easily accessible." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) RJ Rachel J. Solution Architect > "The report builder is abit cumbersome and difficult to use." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) MD Makayla D. Assistant Manager > "AthenaOne is great when it comes to communication and bill payment." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119) TE Taya E. Medical Assistant > "Some cons I have experienced are that sometimes it is slow to load." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) VR Verified Reviewer Owner > "Enjoyed the simplicity of integration and implementation." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888) MB Miranda B. Precert Specialist > "It is not easy to update patient insurance information." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6443931) NG Nora G. CEO and owner > "There have been multiple times that I grow in directions that Athena One found for me. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) MY Michelle Y. Student > "The overall aesthetics that may seem intimidating to the average user" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6703422) CJ Cara J. Campus Coordinator > "Initially, it does take some time but very worth the investment." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6831896) IA Irwin A. owner, physian > "Initial startup failed and I lost a lot of money initially." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) IA Irwin A. owner, physian > "little after initial signup.\\Did like the problem list being available." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) JS John S. Physician > "YOU WILL LOSE THOUSANDS OF DOLLARS !!!" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) RJ Rachel J. Solution Architect > "Continuous improvement of product and its integration offerings." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) DK Dale K. MD, surgeon > "This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___5099688) [View Reviews](https://www.capterra.com/p/98735/athenaOne/reviews/) JB Jacob B. Clinical Director > "I liked the dashboard "To-do" list feature, it was one of the redeemable features of Alleva." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) JB Jacob B. Clinical Director > "The calendar feature was especially problematic, with appointment statuses unpredictably reverting from “complete” to “open” and scheduled..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) CB Cody B. Program Manager > "Alleva Makes it easier when it comes to documentation for each individual client, the layout of the page makes it easier to find anything..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833) JB Jacob B. Clinical Director > "These glitches repeatedly disrupted our clinical workflow, created documentation risks, and undermined our confidence in the platform." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) NR Nohemy R. Program Director > "The flexibility it offers is unparalleled, allowing users to tailor it to their unique requirements effortlessly. Whether it's adjusting..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723) JB Jacob B. Clinical Director > "This created additional work for staff and impacted patient care. Despite submitting both written and verbal reports of these issues,..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) HE Heather E. Lead Therapist > "It is not difficult to learn the different things that are offered on the site." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7026674) JB Jacob B. Clinical Director > "At times, responses from support leadership felt confrontational or patronizing, which added unnecessary stress to already urgent..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) BO Breanne O. Executive Assistant > "Their support team has also been super responsive whenever I’ve had questions." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618) DC Derrick C. Clinician > "Notes will not save which requires me to write the note elsewhere to copy and paste it back in when Alleva begins working again." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771) GJ Giovhanni J. Substance abuse counselor > "Calendar, Task management; HIPPA compliance, and the ease of finding notes and setting up family sessions." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268703) KC Kathy C. Clinical Supervisor > "Also, auto save does not work all the time and therapists and myself lose a lot of documentation do to it not saving and having to start..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275935) AM Asa M. Behavioral health technician > "From training to running the program it has been easy and convenient for my job position." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810) CP Chelsea P. Youth Mentor > "Sometimes it does not let me log in to certain computers. If a colleague and I are on the same calendar event, it does not save." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6279143) BO Breanne O. Executive Assistant > "Helpful customer support team" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618) DV Dennis V. Assistant Housing Supervisor Case Manager > "Bug issues, not being able to access or use multiple chart locations at the same time by opening another window." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268798) RG Rebecca G. Therapist Intern > "I like that I can enter all client notes for a group on one page so I can use a template." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709) VV Veronica V. Clinical Director > "It always gives me a 'something went wrong" message when I log in and have to hit enter again on the address bar so it will load and let..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6277906) MA Misty A. Compliance Director > "As a Rehab Admin I can support my staff with all their needs in updating items to make their job easier." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268700) AW Austin W. Peer Support > "The biggest con for me when it comes to Alleva is that we can't easily review all of our previous notes we did on clients in the past." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275864) ML Marie L. CEO > "I've been using Alleva EMR for a while now, and I must say it's been a game-changer for my practice!" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6341968) MK Misak K. Therapist > "medication from intake evaluation doesn't transfer to page, issues with tx plan updates and making tx plans" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269127) AT Amanda T. Lead Therapist > "Alleva's Scheduler is another very useful tool for us; I appreciate how we are able to enter notes through clicking on the appointment in..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) AG Angelina G. Therapist > "I dislike being unable to go into charts from multiple sites by having to change sites and rejoining into the client list." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274584) TL Tora L. Mental Health Counselor > "Alleva does very well to organize and keep track of documents electronically for our company and clients." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269877) ED Esther D. Recovery Coach > "Auto saving of notes and not being able to print in communication log section." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270450) LK Lynne K. Substance abuse counselor > "use everyday for notes and so far so good" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6462344) KM Karyn M. Family Counselor > "In ability to edit communication logs has been a challenge in my experience with Alleva." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278144) PZ Pedro Z. Counselor > "I used two different electronic medical records prior to using Alleva and right away noticed how easy, organized, and streamlined the..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274065) JM Jared M. Peer Recovery Specialist > "Can have login issues or re-connection issues where Alleva fails to login, not due to user error" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268614) GC Gary C. Treatment Coordinator > "It's easy to navigate." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7030263) AR Aaron R. Admissions Director > "We use the SuperBill function every month for every client and there is no ability to have the diagnostic codes for the sessions populate..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3870947) AM Asa M. Behavioral health technician > "I was confident after my training." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810) NR Nohemy R. Program Director > "There have been instances where the team hasn't been readily available as promised, resulting in delays of a couple of days before getting..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723) JM John M. COO > "Also, \[sensitive content hidden\] assisted us with set up, and he was very professional, responded in a timely manner, and played a huge..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183) SS Starla S. RN - DON > "Trying to get past medical records correctly and wrong times that show up after correct times have been entered" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270989) JL Jon L. Admissions and Community Outreach Coordinator > "Easily access case notes and treatment plans to ensure the best experience for our patients." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269265) DC Derrick C. Clinician > "You're not using it correctly and it is user error." and then when I take time out of my schedule to show screenshots, I get 2." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771) AC Andrea C. Program Director > "I like that you can upload documents so you can eleminate the paperwork" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269285) JK Jennifer K. Alumni Coordinator > "There seem to be some instances where things do not save or load during certain times of the day that can be really frustrating." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271072) AC Ann C. Billing Coordinator > "Alleva is easy to navigate through to find new clients that have admitted, clients demographics and authorizations, clients that have..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270486) AT Amanda T. Lead Therapist > "This has also been our workaround for assessments, and one of the problems with this is that there is no way to utilize data from custom..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) AM Allison M. Director or UR > "It is conceptually a good product and has a pleasing aesthetic" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454643) AT Amanda T. Lead Therapist > "The navigation on the website is also overly complicated, and it often takes several clicks to get to the page I want (i.e., for a..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) JM John M. COO > "The thing I like most about Alleva is that you can customize it without changing the functionality of the program." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183) TW Tamnika W. Lead Therapist > "To be honest I do not like the way the MSE is developed and I have made a suggestion for it in the past mimicking another MSE from another..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527) CM Chris M. Director Of IT > "They also provide training sessions and webinars to help you learn how to use the product effectively." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268829) CA Christal A. Clinical > "I dont like how my information is always lost. When I call the help desk or put in a ticket its always an extra process." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268911) TW Tamnika W. Lead Therapist > "The way their team works with my company to make improvements to tailor to our needs is unmatched." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527) AJ Angie J. LPN > "When you chart a communication note your unable to edit it or delet" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270599) TD Tajinder D. Housing Navigator > "Alleva's user friendly interface and its ability to streamline my workflow efficiently." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269010) VC Victoria C. Direct Care Staff > "It does not load sometimes and tends to glitch out or not stay on the same screen." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269792) LS Lois S. LPN > "User friendly and communication when needing help is excellent" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454266) JP Jesus P. Behavioral technician > "time response to technical problems. when having esues it takes to long to get it resove because is not included in A" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271332) HS Heather S. Residential Therapist > "The accessibility it provides for our entire team to have access to the same information!" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269151) TB Tina B. CIT > "I can never get it to log on without highlighting the URL and pressing enter." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268704) JC Joshua C. COO > "The flexibility and customization for the platform makes it a terrific option - particularly in light of the support and the willingness..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3829235) CG Cynthia G. SUD counselor > "Inserting dates and times for note charting is tedious." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497) KC Kayla C. Clinical Services and Program Development > "Our team appreciates the ability and willingness for Alleva to customize our platform." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275238) SG Sanam G. Admissions Coordinator > "It will freeze up at times and take me to the wrong chart or sign me out entirely." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268760) JM John M. COO > "Overall 9 out of 10 I would give it a 10 out of 10 if it wasn’t for the glitches, even though they are a few and far apart." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183) AT Amanda T. Lead Therapist > "The layout of the treatment plan is needlessly complicated--each Goal is repeated over again before each Objective corresponding to it,..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) EF Elizabeth F. Office Manager > "I like the ease of use with being able to "build" the system to work for our practice in ways that we need." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6035025) EK Elliot K. Administrative Assistant > "Doesn't work with chrome browser sometimes." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270772) AT Amanda T. Lead Therapist > "The ability to create our own custom forms is also helpful, though it would be nice if there were more preset forms to choose from..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) RG Rebecca G. Therapist Intern > "For example, I have entered progress notes (which were not easy to find) and then could not locate the note in the future." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709) CG Cynthia G. SUD counselor > "This program is used company wide and has been very helpful in keeping charts organized." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497) JD James D. Director of Impact, Assessment, and Learning > "You can store your data in the system, but if you want to evaluate your data in the slightest it means you have to pay a LOT of extra..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3796640) CH Casey H. Program Manager > "my team and i use it on a daily basis for a myriad of tasks and are all happy with the system." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271220) CW Carvell W. Behavioral Health Tech > "Not being able to see clients you are taking notes on" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269686) EM Erin M. Clinical Director > "CRM and EMR communicate well together, the systems are neat, organized, and visually appealing with the ability to obtain metrics." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3847880) DH Donna H. LPC, LCDC > "The calendar and working with the scheduling does not seem to be an easy thing to pick up." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268645) AM Allison M. Director or UR > "sensitive content hidden\] have been absolutely incredible to work with and have given so much time and patience to our issues." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454643) GD Gabrielle D. Program Manager > "Lack of customization to user interface." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270795) CB Cody B. Program Manager > "I've worked with many EMR's in the past and I can say hands down that you guys have been the best company i've ever worked for it's easy..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833) BS Brandon S. Business Development > "Its not in depth on Mental Health treatment. Since using it, it is more on a Substance Abuse." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274586) CB Chris B. Operations Director > "The customer service experience is NEXT LEVEL!" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6606155) CA Codee A. Office Manager > "There seems to be a lot of glitches and slowness. " [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269675) JB James B. Tech > "overall its good its a good product and it is always being update" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6451036) KS Kiera S. Medical Director, Psychiatrist > "We cannot get labs to show up in the lab section because we use labcorp, so we have to upload them in documents and it is cumbersome." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3843511) [View Reviews](https://www.capterra.com/p/180899/Alleva/reviews/) ## User interface [athenaOne](https://www.capterra.com/p/98735/athenaOne/) 3.79 (910) [Alleva](https://www.capterra.com/p/180899/Alleva/) 4.47 (282) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features athenaOne 23/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/98735/athenaOne/#features) Alleva Top features 36/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/180899/Alleva/#features) ### Recognition athenaOne is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Alleva ### Deployment & support athenaOne Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Alleva Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details athenaOne - By athenahealth - Located in United States - Founded in 1997 Alleva - By Alleva - Located in United States - Founded in 2017 ## Popular Comparisons [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 3.8 Features 4.3 3.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/98735-195467/athenaOne-vs-Care-Patron) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.2 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136876-180899/Pediatric-Therapy-EMR-vs-Alleva) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 3.8 Features 4.6 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-178984/athenaOne-vs-Jane-App) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/180899-195467/Alleva-vs-Care-Patron) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Contact vendor for pricing Price $49/month 3.8 Features 4.3 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/98735-130710/athenaOne-vs-SimplePractice) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-180899/Tebra-vs-Alleva) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.5 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-180899/EHR-YOUR-WAY-vs-Alleva) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.8 3.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/98735-118789/athenaOne-vs-EHR-YOUR-WAY) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178984-180899/Jane-App-vs-Alleva) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Contact vendor for pricing Price $300 3.8 Features 3.9 3.8 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/31268-98735/NextGen-Ambulatory-EHR-vs-athenaOne) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122278-180899/EpicCare-EMR-vs-Alleva)