# Compare athenaOne vs Carepatron 2026 | Capterra > Unsure of what to choose? Check Capterra to compare athenaOne and Carepatron based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/98735-195467/athenaOne-vs-Care-Patron --- # athenaOne vs Carepatron Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: athenaOneCarepatron2/4 selected [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) [## athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting Price Contact vendor Value-for-Money 3.5 Functionality 3.8 Ease of Use 3.8 Customer Service 3.6 Reviews Sentiment Based on [910 reviews](#user-reviews) Positive 633 Neutral 108 Negative 169 [## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment LM SG Based on [858 reviews](#user-reviews) Positive 768 Neutral 72 Negative 18 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Tebra 3.9 (1,365) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 74% of reviewers rated it above 4 stars * * * Highest Rated ### Zanda 4.6 (204) * * * Starting Price $19.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### RXNT 4.3 (498) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * ### Valant EHR Suite 4.2 (338) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 79% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,180 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Feature ratings HIPAA Compliant 4.7 Patient Records Management 4.3 Charting 4.2 Patient Scheduling 3.9 Document Management 4.0 88%Fit High performer Feature ratings HIPAA Compliant 4.8 Patient Records Management 4.6 Charting 4.4 Patient Scheduling 4.7 Document Management 4.4 User satisfaction User satisfaction 3.8 User reviews[910](https://www.capterra.com/p/98735/athenaOne/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.5 Customer support 3.6 User satisfaction 4.4 User reviews[858](https://www.capterra.com/p/195467/Care-Patron/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.6 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants. Best for Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors. ## User reviews Pros & cons LW Landon W. administrator > "It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746) AP Absana P. Tier II Technician > "One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) BL Brook L. Nurse and a patient there > "Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) Erika B. Licensed Massage Therapist > "It also has a lot of standard “pop up” responses like the “please allow 48 hours for a response” type thing, which I would guess is set up..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) AP Absana P. Tier II Technician > "I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing & Payments,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) NG Nora G. CEO and owner > "I do have an extensive practice with many billing items; we do EKG, ABI, diabetic retinal exams, and a robust continuity of care; there are..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) BL Brook L. Nurse and a patient there > "Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) GT George T. CEO and CMO > "You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) HS Heather S. Office Manager > "It has features for running reports, creating you own reports, care management features, and able to interface with other companies easily." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7044692) HR Haley R. registrar > "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) VR Verified Reviewer Software Support Analyst > "Managing scheduling, electronic health records, billing, and patient communication is nice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) Erika B. Licensed Massage Therapist > "It’s like those pop up responses are supposed to be “helpful” to confirm a message was sent/received… but in reality comes across more as..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) EH Elizabeth H. MYSELF > "I like Athenaone because it allows me to have access to my doctor/patient information at all times. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7077387) Erika B. Licensed Massage Therapist > "These are my regular ongoing providers that I expect to know incredibly detailed private personal information about me, and instead it is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) KS Kimberly S. Patient Service Representative > "This allows me to complete my billing, to be able to accurately check in and check out, to schedule for the next appointment, and to..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) JM Jeffrey M. MD > "They increase the cost based, and it is based on gross revenue - so like everything in medical, you work harder and everyone takes a bigger..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) LAC Leigh Ann C. Office Manager > "The best part is how when a patient sends a message you can add whom they want to speak with, and it keeps a trail of everyone they have..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6710425) JS John S. Physician > "The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) LN LAUREL N. Patient Coordinator > "It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6504219) PS Patricia S. EHR Support Analyst > "The cross permissions are a headache especially when we have non-clinical staff get clinical functions when not needed." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7039359) Reneisha H. Clinical and Administrative Support - Medical Assistant > "I also appreciated the overall responsiveness and accessibility of important patient information throughout the system." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7147953) Erika B. Licensed Massage Therapist > "Basically it feels belittling and minimizing and just furthers the narrative that doctors can’t be bothered to communicate directly to..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) AS Amy S. intake specialist > "I feel it saves valuable time and that benefits both office staff and the patient. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7103675) VR Verified Reviewer Personal > "Email notification lag. When you receive a message from your doctor, they will send an email to notify you, but the email comes hours after..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623) AP Absana P. Tier II Technician > "Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) TW Tabatha W. Nurse Supervisor > "The system can be slow at times." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7089213) LM Laura M. Parent > "The ease of use for the providers and customers makes this a medical charting system that is wonderful for small business owners and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) IA Irwin A. owner, physian > "Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?"" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) SS Stacey S. Instructor > "I find having multiple categories right on the home page makes access accessing what I need extremely convenient." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859918) GT George T. CEO and CMO > "Their patient follow up software is mediocre as well as their "bells and whistles"." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) KA Kathleen A. Medical assistant > "I think this is a great platform to use when booking appointment and and speaking to your doctor directly." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) WN Wilson N. SLP and owner > "I would say that the billing crisis we found ourselves in a previous broken system could not have resolved without our coming on board and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6684425) LM Laura M. Parent > "Appointment scheduling and user interface is of the highest quality with this product." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) WH Wren H. Scheduling > "On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem, then..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398) VR Verified Reviewer Owner > "AthenaOne is powerful and can seriously streamline your practice if you want one system for everything." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888) EM Erica M. Administrative Assistant > "They cannot see any results, billing, etc and that can be a pain." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) ZZ Zoë Z. Receptionist > "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) GT George T. CEO and CMO > "Changed our coding without notification or permission and made it worse." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) HR Haley R. registrar > "I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) VR Verified Reviewer Software Support Analyst > "Patients are not as fond of it." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) VR Verified Reviewer Medical scheduling > "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) BB Bennett B. Partner physician > "Poor, we were promised that it was going to do machine learning so that it would learn our protocols and tendencies, I have seen none of..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6407745) HR Haley R. registrar > "I appreciate that I get regular updates, which gives me peace of mind." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) GT George T. CEO and CMO > "They take forever to fix issues-if they can." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) ML Mandy L. Superuser > "AthenaOne is cohesive - it has nearly all the features we need for managing medical records, charting, communicating with patients,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___4912612) JS John S. Physician > "Never following up on claims and then just stating that it's not their responsibility." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) JM Julia M. Receptionist > "I love how convenient it is to authorize insurance, take payments and print out chart information for our patients." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6801543) VR Verified Reviewer National Sales Manager > "It becomes very difficult to navigate individual client charts." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6545650) TE Taya E. Medical Assistant > "I love that with the recent update you can now see the phone number and insurance on your screen during intake." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) GT George T. CEO and CMO > "Unable to solve problems in a timely manner." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) BS Brittany S. Owner > "I love that I can go back and read the doctor’s notes print any doctors excuses?" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796) LW Landon W. administrator > "Also, it's expensive!" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746) HR Hannah R. Billing Specialist > "From scheduling, to messaging, to viewing test results, this platform does it all." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) SK Shawnalee K. Billing Manager > "It also was not very patient friendly for logging in/out of the portal." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) VR Verified Reviewer Personal > "Provides easy access to health records, test results, and messaging." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623) SK Shawnalee K. Billing Manager > "My customer support system was not that great, and it was a bit frustrating." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) SS Susan S. Office Manager > "The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6220965) TP Tamara P. LPN > "Too many clicks. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6850878) EM Erica M. Administrative Assistant > "I like that I can easily get to billing and messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) IA Irwin A. owner, physian > "Difficult to get from one section to another, and the instructions to do so are hard to find." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) MD Makayla D. Assistant Manager > "It's really nice to see my bills in order of the oldest ones first as well." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119) JM Jeffrey M. MD > "I am frustrated with the crashes and increasing cost and to switch is always an issue" [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) HR Hannah R. Billing Specialist > "athenaOne streamlines your experience in communicating instantly with your healthcare providers." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) ZZ Zoë Z. Receptionist > "The home page is overwhelming and difficult to navigate." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) KS Kimberly S. Patient Service Representative > "Overlooking the freezing part of the program it makes my work day easier then what it would be without." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) VR Verified Reviewer Medical scheduling > "Overall, navigation can feel cumbersome, affecting overall user experience." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) KA Kathleen A. Medical assistant > "It is very convenient and easily accessible." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) RJ Rachel J. Solution Architect > "The report builder is abit cumbersome and difficult to use." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) MD Makayla D. Assistant Manager > "AthenaOne is great when it comes to communication and bill payment." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119) TE Taya E. Medical Assistant > "Some cons I have experienced are that sometimes it is slow to load." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) VR Verified Reviewer Owner > "Enjoyed the simplicity of integration and implementation." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888) MB Miranda B. Precert Specialist > "It is not easy to update patient insurance information." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6443931) NG Nora G. CEO and owner > "There have been multiple times that I grow in directions that Athena One found for me. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) MY Michelle Y. Student > "The overall aesthetics that may seem intimidating to the average user" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6703422) CJ Cara J. Campus Coordinator > "Initially, it does take some time but very worth the investment." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6831896) IA Irwin A. owner, physian > "Initial startup failed and I lost a lot of money initially." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) IA Irwin A. owner, physian > "little after initial signup.\\Did like the problem list being available." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) JS John S. Physician > "YOU WILL LOSE THOUSANDS OF DOLLARS !!!" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) RJ Rachel J. Solution Architect > "Continuous improvement of product and its integration offerings." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) DK Dale K. MD, surgeon > "This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___5099688) [View Reviews](https://www.capterra.com/p/98735/athenaOne/reviews/) LM Logan M. Clinic Director > "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment management to..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936) MT Megan T. Owner > "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and creating a document..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354) SG Shea G. Counselor > "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive to use." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585) IK Inge K. Counsellor > "Not as intuitive as the leading platform in Canada when it comes to setting up how clients view calendar availability/scheduling, but I’m still learning this. When creating templates..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7127463) VS VANESSA S. CEO > "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325) JC Jo C. Practice Manager > "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so again, it has..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840) JC Jennifer C. Independent Contractor > "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338) NM Nushka M. Clinical Psychologist > "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of clinical time..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923) GH Gillian H. Founder and Program Director > "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single, streamlined..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340) NN Natalie N. Licensed Clinical Social Work > "Carepatron doesn't feel like a program that was created for therapists to use. When a client or potential client fills out paperwork, it doesn't automatically update personal..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7126038) DW Daniel W. Owner > "It offers a user-friendly interface, streamlined workflows, and practical tools that make managing clients, notes, and scheduling far more efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120359) AS Amanda S. Pediatric Occupational Therapist > "Additionally, the signature feature could be improved—it does not save my signature, so I have to re-enter it for each client, which becomes repetitive and time-consuming." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161) LG LUDIVINA G. Administrator > "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with their care." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415) MM Moises M. Speech therapist > "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865) BJ Barry J. Therapist > "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034) KB Kate B. Clinical Psychologist > "Also that there's no way to automate scoring of questionnaires, and some automated reminders cannot be modified as far as I can tell." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122465) CH Caroline H. Psychotherapist > "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google calendar." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) JC Jennifer C. Independent Contractor > "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with other clinicians..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338) TH Tina H. SLP > "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are still areas..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159) TW Taylor W. Owner and President > "I wish there was a an option to hold a virtual appointment with a window to take notes at the same time versus opening another tab which can cause some issues." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121623) KV Krishna V. Owner and founder > "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t right.” Despite..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311) KC Kathleen C. Counsellor > "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their side of things..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882) AD Amy D. Genetic Counselor > "I really enjoy the flexibility and customization abilities for setting up different services and availability, and my clients have had good booking experiences as a result." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122369) TT Teresa T. Licensed Professional Counselor > "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam email i receive. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374) JC Jessica C. Clinician > "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron formats for me. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668) SB Sabrina B. CCS Administrator > "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871) JG Jesus G. Case worker > "I like how it makes scheduling simple, and all the worksheets and different forms it has; they help me handle my patients more effectively and with ease." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621) AF Aaron F. APRN > "Unable to auto bill When on a support call, the person was unfamiliar with how to set up the e-prescribe system or if it was capable to prescribe compounding medication." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124585) CH Caroline H. Psychotherapist > "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) TD Tanya D. Mental health, counselling, psychotherapy > "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720) DH Diana H. supervisor > "It makes appointment scheduling, reminders, and patient record management simple and efficient, helping streamline daily operations." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120899) VR Verified Reviewer Owner and Clinician > "The 1 GB free account is misrepresented. Once you hit the 1 GB you lose access to EVERYTHING unless you pay for the upgrade." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7141570) AS Amanda S. Pediatric Occupational Therapist > "Sharing documents, sending intake forms, and keeping everything organized in one place has streamlined my workflow significantly." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161) RC Ruby C. Occupational Therapist Owner > "I also find it inconvenient that I have to create a separate profile for parents instead of having all relevant information under one unified family profile." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) AE Aly E. Owner > "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691) NV Nadine V. Counsellor > "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006) RC Raechel C. CEO Marriage and Family Therapist > "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321) NL Nicole L. Physiotherapist > "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401) JC Jessica C. Clinician > "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck on. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668) DK Donna K. Physical Therapist > "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818) BA Brian A. Staff Counselor > "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the ability to share..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996) TH Tina H. SLP > "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159) KH Kelly H. Licensed Therapist > "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and place on my..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163) ME Mary E. Therapist > "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133) AC Alli C. Occupational Therapist > "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609) PP Persefoni P. Psychologist > "cannot customize the messages to the clients: send invoices, reminders, etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364) DE Danielle E. Therapist > "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332) MC Miriam C. Coach > "I am unable to send different forms for different services when a client books a service." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751) SC Sam C. Music Therapist, Board-Certified > "overall, it is a great free option for EHR, combining tools together like zoom, calendars, and billing in one spot." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120170) NL Nicole L. Physiotherapist > "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401) DP Devon P. Therapist > "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765) CH Caroline H. Psychotherapist > "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) JT Jaya T. administrator > "For the price, you get a surprising amount of functionality — documentation, scheduling, client management, and AI Scribe all in one place." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121909) SK Scott K. Speech Pathologist > "The only negatives would be the limited cloud storage and no automatic email reminders for appointments." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297) NR Nicola R. Counsellor and Clinical Supervisor > "I am able to easily create templates for notes, electronic consent forms, emails etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691) RC Ruby C. Occupational Therapist Owner > "The claims submission feature is not very user-friendly, which makes billing more cumbersome than it should be." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) JM Jessica M. Clinical Psychologist > "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995) RC Reyenne C. Speech-Language Pathologist > "There is still a lot that is unclear about how relationships work with this and what is best in the system (like using the same email, phone number, etc.)." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122647) HD Heather D. Psychotherapist > "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418) SB Samantha B. CEO, Therapist > "My practice lost money daily for missed sessions due to non working links and patients could never sign in." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120440) HW Hannah W. Speech Language Pathologist > "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017) AM Amy M. Mental Health Therapist > "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325) RU Roxana U. Therapist > "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377) KP Kassandra P. LMFT > "It was not functional for my therapy practice as you could not have a multiple client account for families or couples." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893) JG Jesus G. Case worker > "Booking appointments is smooth, and it allows me to send reminders to my staff and clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621) FE Frieda E. Audiologist > "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305) AF Alecia F. License Professional Counseling > "It provides a free library of forms that can be accessed and modified to tailor your own needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590) MF Matt F. Owner and Practitioner > "I do wish I could organize my documentation and intake forms differently instead of the current work flow." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885) JEB John-Eduard B. CEO > "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789) AC Alli C. Occupational Therapist > "I can't change the templates for emails that go out with invoices or appointments." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609) LT Libby T. PT Owner > "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432) RC Ruby C. Occupational Therapist Owner > "few workflow limitations that make documentation and administrative tasks more time-consuming than they need to be." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) EC Emily C. Counsellor > "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962) ES Emily S. Therapist > "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436) HM Hannah M. Chief Clinical Officer > "I also appreciate the platform’s accessibility for both clinicians and clients, which supports engagement and reduces administrative burden." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121366) PD Patti D. Scheduling, intakes, invoicing and accepting payments > "The invoicing and accepting payments is not as clear as the app that we were previously using." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028) KL Kai L. Youth Development Lead > "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759) EH Ella H. Speech therapist > "Some features that I have technical issues to make changes e.g., the visit signature." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581) JG JUSTINE G. Counsellor > "I like the automated workflows such as client reminders and sending intake forms." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358) HR Haley R. registrar > "It often made navigating the platform feel disjointed and slow, which disrupted my workflow." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125411) [View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/) ## User interface [athenaOne](https://www.capterra.com/p/98735/athenaOne/) 3.79 (910) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) 4.43 (858) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features athenaOne 23/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/98735/athenaOne/#features) Carepatron Top features 29/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/195467/Care-Patron/#features) ### Recognition athenaOne is recognized as a top-rated tool in 1 Capterra Shortlist reports Carepatron is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support athenaOne Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Carepatron Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details athenaOne - By athenahealth - Located in United States - Founded in 1997 Carepatron - By Carepatron - Located in New Zealand - Founded in 2019 ## Popular Comparisons [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 3.8 Features 4.6 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-178984/athenaOne-vs-Jane-App) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $0 Price Contact vendor for pricing 4.3 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-195467/EHR-YOUR-WAY-vs-Care-Patron) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Contact vendor for pricing Price $49/month 3.8 Features 4.3 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/98735-130710/athenaOne-vs-SimplePractice) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $0 Price $49/month 4.3 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130710-195467/SimplePractice-vs-Care-Patron) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.5 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $0 Price $29/month 4.3 Features 4.1 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130400-195467/TheraNest-Mental-Health-vs-Care-Patron) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.8 3.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/98735-118789/athenaOne-vs-EHR-YOUR-WAY) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) $0 Price $49.95/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-195467/CounSol-com-vs-Care-Patron) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Contact vendor for pricing Price $300 3.8 Features 3.9 3.8 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/31268-98735/NextGen-Ambulatory-EHR-vs-athenaOne) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) $0 Price $54/month 4.3 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178984-195467/Jane-App-vs-Care-Patron) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Contact vendor for pricing Price $59/month 3.8 Features 4.6 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/98735-140062/athenaOne-vs-Pabau-CRM) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $0 Price Contact vendor for pricing 4.3 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/180899-195467/Alleva-vs-Care-Patron)