# Compare athenaOne vs Practice Mate 2026 | Capterra > Unsure of what to choose? Check Capterra to compare athenaOne and Practice Mate based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/98735-210524/athenaOne-vs-Practice-Mate --- # athenaOne vs Practice Mate Features and Cost Comparison Last updated May 4th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: athenaOnePractice Mate2/4 selected [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) [## athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting Price Contact vendor Value-for-Money 3.5 Functionality 3.8 Ease of Use 3.8 Customer Service 3.6 Reviews Sentiment Based on [910 reviews](#user-reviews) Positive 633 Neutral 108 Negative 169 [## Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment TB SM cC Based on [171 reviews](#user-reviews) Positive 156 Neutral 8 Negative 7 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Feature ratings HIPAA Compliant 4.7 Charting 4.2 Patient Records Management 4.3 Practice Management 3.7 Appointment Management 4.3 73%Fit Missing features Feature ratings HIPAA Compliant 4.9 Charting NA Patient Records Management 4.4 Practice Management 4.5 Appointment Management 4.9 User satisfaction User satisfaction 3.8 User reviews[910](https://www.capterra.com/p/98735/athenaOne/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.5 Customer support 3.6 User satisfaction 4.5 User reviews[171](https://www.capterra.com/p/210524/Practice-Mate/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.6 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants. Best for Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency. ## User reviews Pros & cons LW Landon W. administrator > "It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746) AP Absana P. Tier II Technician > "One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) BL Brook L. Nurse and a patient there > "Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) Erika B. Licensed Massage Therapist > "It also has a lot of standard “pop up” responses like the “please allow 48 hours for a response” type thing, which I would guess is set up..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) AP Absana P. Tier II Technician > "I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing & Payments,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) NG Nora G. CEO and owner > "I do have an extensive practice with many billing items; we do EKG, ABI, diabetic retinal exams, and a robust continuity of care; there are..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) BL Brook L. Nurse and a patient there > "Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) GT George T. CEO and CMO > "You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) HS Heather S. Office Manager > "It has features for running reports, creating you own reports, care management features, and able to interface with other companies easily." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7044692) HR Haley R. registrar > "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) VR Verified Reviewer Software Support Analyst > "Managing scheduling, electronic health records, billing, and patient communication is nice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) Erika B. Licensed Massage Therapist > "It’s like those pop up responses are supposed to be “helpful” to confirm a message was sent/received… but in reality comes across more as..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) EH Elizabeth H. MYSELF > "I like Athenaone because it allows me to have access to my doctor/patient information at all times. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7077387) Erika B. Licensed Massage Therapist > "These are my regular ongoing providers that I expect to know incredibly detailed private personal information about me, and instead it is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) KS Kimberly S. Patient Service Representative > "This allows me to complete my billing, to be able to accurately check in and check out, to schedule for the next appointment, and to..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) JM Jeffrey M. MD > "They increase the cost based, and it is based on gross revenue - so like everything in medical, you work harder and everyone takes a bigger..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) LAC Leigh Ann C. Office Manager > "The best part is how when a patient sends a message you can add whom they want to speak with, and it keeps a trail of everyone they have..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6710425) JS John S. Physician > "The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) LN LAUREL N. Patient Coordinator > "It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6504219) PS Patricia S. EHR Support Analyst > "The cross permissions are a headache especially when we have non-clinical staff get clinical functions when not needed." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7039359) Reneisha H. Clinical and Administrative Support - Medical Assistant > "I also appreciated the overall responsiveness and accessibility of important patient information throughout the system." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7147953) Erika B. Licensed Massage Therapist > "Basically it feels belittling and minimizing and just furthers the narrative that doctors can’t be bothered to communicate directly to..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) AS Amy S. intake specialist > "I feel it saves valuable time and that benefits both office staff and the patient. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7103675) VR Verified Reviewer Personal > "Email notification lag. When you receive a message from your doctor, they will send an email to notify you, but the email comes hours after..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623) AP Absana P. Tier II Technician > "Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) TW Tabatha W. Nurse Supervisor > "The system can be slow at times." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7089213) LM Laura M. Parent > "The ease of use for the providers and customers makes this a medical charting system that is wonderful for small business owners and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) IA Irwin A. owner, physian > "Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?"" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) SS Stacey S. Instructor > "I find having multiple categories right on the home page makes access accessing what I need extremely convenient." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859918) GT George T. CEO and CMO > "Their patient follow up software is mediocre as well as their "bells and whistles"." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) KA Kathleen A. Medical assistant > "I think this is a great platform to use when booking appointment and and speaking to your doctor directly." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) WN Wilson N. SLP and owner > "I would say that the billing crisis we found ourselves in a previous broken system could not have resolved without our coming on board and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6684425) LM Laura M. Parent > "Appointment scheduling and user interface is of the highest quality with this product." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) WH Wren H. Scheduling > "On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem, then..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398) VR Verified Reviewer Owner > "AthenaOne is powerful and can seriously streamline your practice if you want one system for everything." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888) EM Erica M. Administrative Assistant > "They cannot see any results, billing, etc and that can be a pain." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) ZZ Zoë Z. Receptionist > "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) GT George T. CEO and CMO > "Changed our coding without notification or permission and made it worse." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) HR Haley R. registrar > "I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) VR Verified Reviewer Software Support Analyst > "Patients are not as fond of it." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) VR Verified Reviewer Medical scheduling > "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) BB Bennett B. Partner physician > "Poor, we were promised that it was going to do machine learning so that it would learn our protocols and tendencies, I have seen none of..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6407745) HR Haley R. registrar > "I appreciate that I get regular updates, which gives me peace of mind." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) GT George T. CEO and CMO > "They take forever to fix issues-if they can." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) ML Mandy L. Superuser > "AthenaOne is cohesive - it has nearly all the features we need for managing medical records, charting, communicating with patients,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___4912612) JS John S. Physician > "Never following up on claims and then just stating that it's not their responsibility." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) JM Julia M. Receptionist > "I love how convenient it is to authorize insurance, take payments and print out chart information for our patients." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6801543) VR Verified Reviewer National Sales Manager > "It becomes very difficult to navigate individual client charts." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6545650) TE Taya E. Medical Assistant > "I love that with the recent update you can now see the phone number and insurance on your screen during intake." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) GT George T. CEO and CMO > "Unable to solve problems in a timely manner." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) BS Brittany S. Owner > "I love that I can go back and read the doctor’s notes print any doctors excuses?" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796) LW Landon W. administrator > "Also, it's expensive!" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746) HR Hannah R. Billing Specialist > "From scheduling, to messaging, to viewing test results, this platform does it all." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) SK Shawnalee K. Billing Manager > "It also was not very patient friendly for logging in/out of the portal." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) VR Verified Reviewer Personal > "Provides easy access to health records, test results, and messaging." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623) SK Shawnalee K. Billing Manager > "My customer support system was not that great, and it was a bit frustrating." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) SS Susan S. Office Manager > "The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6220965) TP Tamara P. LPN > "Too many clicks. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6850878) EM Erica M. Administrative Assistant > "I like that I can easily get to billing and messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) IA Irwin A. owner, physian > "Difficult to get from one section to another, and the instructions to do so are hard to find." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) MD Makayla D. Assistant Manager > "It's really nice to see my bills in order of the oldest ones first as well." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119) JM Jeffrey M. MD > "I am frustrated with the crashes and increasing cost and to switch is always an issue" [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) HR Hannah R. Billing Specialist > "athenaOne streamlines your experience in communicating instantly with your healthcare providers." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) ZZ Zoë Z. Receptionist > "The home page is overwhelming and difficult to navigate." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) KS Kimberly S. Patient Service Representative > "Overlooking the freezing part of the program it makes my work day easier then what it would be without." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) VR Verified Reviewer Medical scheduling > "Overall, navigation can feel cumbersome, affecting overall user experience." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) KA Kathleen A. Medical assistant > "It is very convenient and easily accessible." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) RJ Rachel J. Solution Architect > "The report builder is abit cumbersome and difficult to use." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) MD Makayla D. Assistant Manager > "AthenaOne is great when it comes to communication and bill payment." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119) TE Taya E. Medical Assistant > "Some cons I have experienced are that sometimes it is slow to load." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) VR Verified Reviewer Owner > "Enjoyed the simplicity of integration and implementation." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888) MB Miranda B. Precert Specialist > "It is not easy to update patient insurance information." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6443931) NG Nora G. CEO and owner > "There have been multiple times that I grow in directions that Athena One found for me. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) MY Michelle Y. Student > "The overall aesthetics that may seem intimidating to the average user" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6703422) CJ Cara J. Campus Coordinator > "Initially, it does take some time but very worth the investment." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6831896) IA Irwin A. owner, physian > "Initial startup failed and I lost a lot of money initially." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) IA Irwin A. owner, physian > "little after initial signup.\\Did like the problem list being available." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) JS John S. Physician > "YOU WILL LOSE THOUSANDS OF DOLLARS !!!" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) RJ Rachel J. Solution Architect > "Continuous improvement of product and its integration offerings." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) DK Dale K. MD, surgeon > "This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___5099688) [View Reviews](https://www.capterra.com/p/98735/athenaOne/reviews/) TB Tina B. Director of RCM > "Customer support, simplicity, no contract, affordability, and fast processing and claim turnaround. When..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) TB Tina B. Director of RCM > "The way the excel reports download requiring a number of irritating excel functions to allow one to sort..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) SM Susan M. Therapist > "They’ve added a video library that can help you not only learn how to use the software but it’s there 24/7..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336) AS Anna S. owner operator > "There app video platform does not allow for my to pick virtual sessions, because I am not on the virtual..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744) CC Carolyn C. NP > "Accurate, user-friendly software supported by responsive, high‑quality customer service that enhances every..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071102) MR Misty R. Therapist > "What I like least is how cumbersome it is to add new patients: the process is a bit tedious and it takes..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) MD Marie D. LICSW Mental Health Therapist > "Practice Mate secures patient information online and is a good value for the monthly, deductible payment,..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7057746) BA Barbara A. Licensed Clinical Social Worker > "This results in claims being rejected as "Duplicates," when in fact, they were inputted only once." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7080240) TB Tina B. Manager > "We can do all that is needed from one application for our patients and it's secure and compliant." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7089794) RK Rhonda K. Billing Coordinator > "It is antiquated and needs improvement with billing, especially with reports (claims ready to be filed) and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) LB Laura B. Provider > "I can submit all insurance claims, prepare billing statements; it has been an invaluable product for my..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7042711) AC Angela C. Admin Asst > "Editing forms and/or invoices are not user-friendly or there is no capability to do this function." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863) LV LAURIE V. licensed massage therapist > "As a very small business, this allows me to bill insurances, easily and at no additional cost! If I have..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6847349) RK Rhonda K. Billing Coordinator > "Also, lacks a report that shows claim details before batching and filing claims." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) SM Susan M. Therapist > "There is a little bit of a learning curve with any new system but for me most of the system made sense..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336) SM SALLY M. Owner, Speech Pathologist > "Time on line waiting for support, mild confusion in services offered original and new service center." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846835) GC Genata C. Clinical Psychologist > "I am able to do my own billing with minimal effort and low overhead. " [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272) MM Mina M. owner > "Also doesn't keep more than about 100 claims / patient visits for viewing" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399) MR Misty R. Therapist > "I also like the quick feedback if a claim was submitted incorrectly as well." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) PS Patricia S. Mental Health Therapist > "The video appointment- virtual appointment feature is non functional for me. And it sends an email to my..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994908) KB Kristen B. Psychologist > "The efficiency of submitting my claims each week is phenomenal." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419) TC Tonn C. Owner > "This is quite time consuming and labor intensive and not scalable when you're expanding your practice." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359) GC Genata C. Clinical Psychologist > "Practice Mate makes it easy to set up patient profiles and verify coverage. " [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272) KA KIMBERLY A. CODING AND BILLING SPECIALIST > "I do still have glitch issues." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771) MR Misty R. Therapist > "The website is secure and HIPPA compliant without being overly complicated" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) ML Marianne L. PRACTICE MANAGER > "It does not keep track of duplication." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034791) SC Shelly C. Owner, Billing Specialist > "I feel thankful for the support I can get daily over the phone and when they can login to my computer and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6854532) RK Rhonda K. Billing Coordinator > "Too many steps when posting payments." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) AS Anna S. owner operator > "Clients are able to go in and schedule their own appointments which we all find very helpful." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744) BR Barbara R. Administrative Assistance > "sometimes the telephone wait is long!" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656) HS Henry S. Psychologist > "It keeps track of my clients information and makes billing easy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728) LB Lauren B. Occupational Therapist > "Not being able to insert charts in documentation" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6582400) LS Leena S. Physician > "Easy billing excellent value for money fast reliable system I have been using for several years and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7075425) MM Mina M. owner > "Hard to find reports/invoices etc." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399) KA KIMBERLY A. CODING AND BILLING SPECIALIST > "That is very much appreciated when you are busy and don't have time to wait." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771) MS Maya S. Administrator > "The other feature that does not work is when insurance payers retract the monies it is difficult to post..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5057492) IK Ilene K. Owner > "It is a cost effective way to submit claims, obtain claims status and reconcile accounts for the small..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994013) ME Melissa E. Licensed Massage Therapist > "The fee for certain claims, and the inability to submit claims to auto insurance companies" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046217) AS Alysha S. LMFT > "I also like that it stores all of my patient information and it's easy to edit." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034931) QZ Qinghui Z. Doctor > "no Chinese characters support and the insurance payment can't link to the billed visits automictically." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022520) TC Tonn C. Owner > "Ironically, their antiquated interface makes it easier to use without all the confusing bells and whistles." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359) HS Henry S. Psychologist > "I don't want to learn a new system." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728) ME Mark E. Clinician > "The billing system consistently works well and any issues are easily resolved." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034742) JW Jackie W. Administrative > "don't like that you can't make date changes on it once it goes through we are not all perfect an enter a..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5024187) AF Angela F. Office Manager > "I appreciate the scheduling features and ability to have patients fill out intake documents online and keep..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577) DB Diane B. Provider > "I stopped looking for answers in the users manual because it is so big and detailed I get lost in the..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820) AH Amy H. Clinical Social Worker > "Simple and easy to use, inexpensive, and ability to be able to track notes if I wish to do so." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846184) KO Kathy O. Medical biller > "I don't like that we can't customize accounting reports." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4993992) CP Carolyn P. Lab Manager > "Most of our payors pay us through Practice Mate, it's quick, convenient, the tech support is good and they..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4998700) SM Sarah M. Psychotherapist > "When there is a problem, it is a lot to sort out, but that is often with the insurance company, not..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5062145) CS Catherine S. Provider > "I would recommend Practice Mate to anyone running a small practice." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7060740) SA Stephen A. Manager/Counselor > "I think the most frustrating thing about PracticeMate are due to the necessities of compliance than product..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5034070) TB Tina B. Director of RCM > "I really like OA/PM and have been promoting it to small provider practices for at least the past 20 years." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) JTJ Jorn T J. D.C. - Doctor of Chiropractic > "Date entry (DOB, injury date etc.) is inconsistent." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5044338) MF Michelle F. vp of operations > "fixing repairable claims is easy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034714) FL Frances L. admin assistant > "User friendly for people that are not computer savvy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6797970) SG Susanne G. Licensed Mental Health Counselor > "Once I learned practice mate, it name quite easy to use and I have rarely had a problem that could not be..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071410) TD Tuan D. Physician/Medical Director > "Prescription part has a lot of features that seem very poorly designed." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) LK Lori K. Owner Licensed Professional Counselor > "Great value for the money and security has been great." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805) GG Gabrielle G. Billing Manager > "Some of the canned reports don't seem to work." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022347) PK Panagiotis K. Owner Chiropractor > "It was a good experience for the start of my clinic." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7143011) JK James K. PRESIDENT > "As with all Cloud systems, we are at the mercy of network connections." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046482) KB Kate B. Psychologist > "Overall it is very easy to use." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071057) TD Tuan D. Physician/Medical Director > "Many small details and features difficult for me to explain." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) SM Susan M. Therapist > "That is a time saver as well." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336) TN Tammy N. LPC > "I don't like the fact that all the practitioners can see each others reports." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5021862) CYH Chen-Ying H. Owner > "Easy to use." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071591) JG Jane G. Clinical Psychologist > "Had trouble with the practice management area which I tired briefly." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4995113) KB Kristen B. Psychologist > "The learning curve is very simple." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419) DB Diane B. Provider > "I would have way more overhead if I could not have learned of this program." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820) LK Lori K. Owner Licensed Professional Counselor > "Easy to learn, easy to used and help is available if needed." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805) TD Tuan D. Physician/Medical Director > "Not dynamic." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) AC Angela C. Admin Asst > "It has been the easiest, yet complete EMR system I have ever used." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863) JA Julie A. psychologist > "Too costly once one retires." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4999974) PH Patrick H. Owner > "I am able to do an entire weeks worth of medical billing in only a few minutes. Plus, adding new patients..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5029002) SL Sierra L. Chiropractic physician > "Canceling is a pain." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4874360) BR Barbara R. Administrative Assistance > "excellant customer service." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656) SCC Sik Chi C. Acupuncturist > "Fee if not careful." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994183) RV Roberta V. LCPC, CADC > "Ease of use, meets all my software needs very cost effectively. " [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846158) AR Amanda R. OFFICE MANAGER > "Billing was difficult and lengthy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4635768) [View Reviews](https://www.capterra.com/p/210524/Practice-Mate/reviews/) ## User interface [athenaOne](https://www.capterra.com/p/98735/athenaOne/) 3.79 (910) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) 4.55 (171) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features athenaOne 21/45 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Calendar Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Communication Management - Compliance Management - Document Management - Electronic Payments - EMR/EHR - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Insurance Management - Inventory Management - Live Chat - Medical Billing - Multi-Location - Multi-Physician - Patient Engagement - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine - Telemedicine Integration - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/98735/athenaOne/#features) Practice Mate Top features 30/45 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Calendar Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Communication Management - Compliance Management - Document Management - Electronic Payments - EMR/EHR - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Insurance Management - Inventory Management - Live Chat - Medical Billing - Multi-Location - Multi-Physician - Patient Engagement - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine - Telemedicine Integration - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/210524/Practice-Mate/#features) ### Recognition athenaOne is recognized as a top-rated tool in 1 Capterra Shortlist reports Practice Mate is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support athenaOne Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Practice Mate Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details athenaOne - By athenahealth - Located in United States - Founded in 1997 Practice Mate - By Office Ally - Located in United States - Founded in ## Popular Comparisons [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 3.8 Features 4.3 3.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/98735-195467/athenaOne-vs-Care-Patron) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-210524/EHR-YOUR-WAY-vs-Practice-Mate) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 3.8 Features 4.6 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-178984/athenaOne-vs-Jane-App) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Contact vendor for pricing Price $49.95/month 4.4 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-210524/CounSol-com-vs-Practice-Mate) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Contact vendor for pricing Price $49/month 3.8 Features 4.3 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/98735-130710/athenaOne-vs-SimplePractice) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Contact vendor for pricing Price $59/month 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-210524/TherapyNotes-com-vs-Practice-Mate) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.5 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.16 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.0 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/81298-210524/Valant-Behavioral-Health-EHR-vs-Practice-Mate) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.8 3.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/98735-118789/athenaOne-vs-EHR-YOUR-WAY) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/156391-210524/Kipu-EMR-vs-Practice-Mate) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Contact vendor for pricing Price $300 3.8 Features 3.9 3.8 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/31268-98735/NextGen-Ambulatory-EHR-vs-athenaOne) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Contact vendor for pricing Price $75/month 4.4 Features 4.4 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144484-210524/InSync-EMR-vs-Practice-Mate)