# Compare athenaOne vs Practice Fusion 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare athenaOne and Practice Fusion based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/98735-266915/athenaOne-vs-Practice-Fusion

---

# athenaOne vs Practice Fusion Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

athenaOnePractice Fusion2/4 selected

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.7 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

[## athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.5

Functionality

3.8

Ease of Use

3.8

Customer Service

3.6

Reviews Sentiment

Based on [910 reviews](#user-reviews)

Positive

633

Neutral

108

Negative

169

[## Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.7 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.8

Functionality

3.5

Ease of Use

3.9

Customer Service

3.3

Reviews Sentiment

Based on [439 reviews](#user-reviews)

Positive

283

Neutral

74

Negative

82

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,183 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

HIPAA Compliant

4.7

Patient Records Management

4.3

Charting

4.2

Patient Scheduling

3.9

Document Management

4.0

71%Fit

Missing features

Feature ratings

HIPAA Compliant

4.7

Patient Records Management

4.6

Charting

3.8

Patient Scheduling

4.6

Document Management

NA

User satisfaction

User satisfaction

3.8

User reviews[910](https://www.capterra.com/p/98735/athenaOne/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.5

Customer support

3.6

User satisfaction

3.7

User reviews[439](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

Ease of use

3.9

Functionality

3.5

Value for money

3.8

Customer support

3.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$199Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants.

Best for

Designed to exceed the needs of small practices, Practice Fusion is an easy-to-use EHR that makes e-prescribing, billing, charting and labs/imaging simple and secure from anywhere you can get online.

## User reviews

Pros & cons

LW

Landon W.

administrator

> "It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746)

AP

Absana P.

Tier II Technician

> "One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

BL

Brook L.

Nurse and a patient there

> "Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374)

Erika B.

Licensed Massage Therapist

> "It also has a lot of standard “pop up” responses like the “please allow 48 hours for a response” type thing, which I would guess is set up..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

AP

Absana P.

Tier II Technician

> "I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing & Payments,..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

NG

Nora G.

CEO and owner

> "I do have an extensive practice with many billing items; we do EKG, ABI, diabetic retinal exams, and a robust continuity of care; there are..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790)

BL

Brook L.

Nurse and a patient there

> "Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374)

GT

George T.

CEO and CMO

> "You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

HS

Heather S.

Office Manager

> "It has features for running reports, creating you own reports, care management features, and able to interface with other companies easily."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7044692)

HR

Haley R.

registrar

> "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

VR

Verified Reviewer

Software Support Analyst

> "Managing scheduling, electronic health records, billing, and patient communication is nice."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585)

Erika B.

Licensed Massage Therapist

> "It’s like those pop up responses are supposed to be “helpful” to confirm a message was sent/received… but in reality comes across more as..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

EH

Elizabeth H.

MYSELF

> "I like Athenaone because it allows me to have access to my doctor/patient information at all times. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7077387)

Erika B.

Licensed Massage Therapist

> "These are my regular ongoing providers that I expect to know incredibly detailed private personal information about me, and instead it is..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

KS

Kimberly S.

Patient Service Representative

> "This allows me to complete my billing, to be able to accurately check in and check out, to schedule for the next appointment, and to..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355)

JM

Jeffrey M.

MD

> "They increase the cost based, and it is based on gross revenue - so like everything in medical, you work harder and everyone takes a bigger..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758)

LAC

Leigh Ann C.

Office Manager

> "The best part is how when a patient sends a message you can add whom they want to speak with, and it keeps a trail of everyone they have..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6710425)

JS

John S.

Physician

> "The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

LN

LAUREL N.

Patient Coordinator

> "It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6504219)

PS

Patricia S.

EHR Support Analyst

> "The cross permissions are a headache especially when we have non-clinical staff get clinical functions when not needed."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7039359)

Reneisha H.

Clinical and Administrative Support - Medical Assistant

> "I also appreciated the overall responsiveness and accessibility of important patient information throughout the system."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7147953)

Erika B.

Licensed Massage Therapist

> "Basically it feels belittling and minimizing and just furthers the narrative that doctors can’t be bothered to communicate directly to..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

AS

Amy S.

intake specialist

> "I feel it saves valuable time and that benefits both office staff and the patient. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7103675)

VR

Verified Reviewer

Personal

> "Email notification lag. When you receive a message from your doctor, they will send an email to notify you, but the email comes hours after..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623)

AP

Absana P.

Tier II Technician

> "Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

TW

Tabatha W.

Nurse Supervisor

> "The system can be slow at times."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7089213)

LM

Laura M.

Parent

> "The ease of use for the providers and customers makes this a medical charting system that is wonderful for small business owners and..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688)

IA

Irwin A.

owner, physian

> "Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?""

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

SS

Stacey S.

Instructor

> "I find having multiple categories right on the home page makes access accessing what I need extremely convenient."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859918)

GT

George T.

CEO and CMO

> "Their patient follow up software is mediocre as well as their "bells and whistles"."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

KA

Kathleen A.

Medical assistant

> "I think this is a great platform to use when booking appointment and and speaking to your doctor directly."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296)

WN

Wilson N.

SLP and owner

> "I would say that the billing crisis we found ourselves in a previous broken system could not have resolved without our coming on board and..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6684425)

LM

Laura M.

Parent

> "Appointment scheduling and user interface is of the highest quality with this product."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688)

WH

Wren H.

Scheduling

> "On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem, then..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398)

VR

Verified Reviewer

Owner

> "AthenaOne is powerful and can seriously streamline your practice if you want one system for everything."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888)

EM

Erica M.

Administrative Assistant

> "They cannot see any results, billing, etc and that can be a pain."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588)

ZZ

Zoë Z.

Receptionist

> "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082)

GT

George T.

CEO and CMO

> "Changed our coding without notification or permission and made it worse."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

HR

Haley R.

registrar

> "I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

VR

Verified Reviewer

Software Support Analyst

> "Patients are not as fond of it."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585)

VR

Verified Reviewer

Medical scheduling

> "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015)

BB

Bennett B.

Partner physician

> "Poor, we were promised that it was going to do machine learning so that it would learn our protocols and tendencies, I have seen none of..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6407745)

HR

Haley R.

registrar

> "I appreciate that I get regular updates, which gives me peace of mind."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

GT

George T.

CEO and CMO

> "They take forever to fix issues-if they can."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

ML

Mandy L.

Superuser

> "AthenaOne is cohesive - it has nearly all the features we need for managing medical records, charting, communicating with patients,..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___4912612)

JS

John S.

Physician

> "Never following up on claims and then just stating that it's not their responsibility."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

JM

Julia M.

Receptionist

> "I love how convenient it is to authorize insurance, take payments and print out chart information for our patients."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6801543)

VR

Verified Reviewer

National Sales Manager

> "It becomes very difficult to navigate individual client charts."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6545650)

TE

Taya E.

Medical Assistant

> "I love that with the recent update you can now see the phone number and insurance on your screen during intake."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136)

GT

George T.

CEO and CMO

> "Unable to solve problems in a timely manner."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

BS

Brittany S.

Owner

> "I love that I can go back and read the doctor’s notes print any doctors excuses?"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796)

LW

Landon W.

administrator

> "Also, it's expensive!"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746)

HR

Hannah R.

Billing Specialist

> "From scheduling, to messaging, to viewing test results, this platform does it all."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095)

SK

Shawnalee K.

Billing Manager

> "It also was not very patient friendly for logging in/out of the portal."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910)

VR

Verified Reviewer

Personal

> "Provides easy access to health records, test results, and messaging."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623)

SK

Shawnalee K.

Billing Manager

> "My customer support system was not that great, and it was a bit frustrating."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910)

SS

Susan S.

Office Manager

> "The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6220965)

TP

Tamara P.

LPN

> "Too many clicks. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6850878)

EM

Erica M.

Administrative Assistant

> "I like that I can easily get to billing and messages."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588)

IA

Irwin A.

owner, physian

> "Difficult to get from one section to another, and the instructions to do so are hard to find."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

MD

Makayla D.

Assistant Manager

> "It's really nice to see my bills in order of the oldest ones first as well."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119)

JM

Jeffrey M.

MD

> "I am frustrated with the crashes and increasing cost and to switch is always an issue"

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758)

HR

Hannah R.

Billing Specialist

> "athenaOne streamlines your experience in communicating instantly with your healthcare providers."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095)

ZZ

Zoë Z.

Receptionist

> "The home page is overwhelming and difficult to navigate."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082)

KS

Kimberly S.

Patient Service Representative

> "Overlooking the freezing part of the program it makes my work day easier then what it would be without."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355)

VR

Verified Reviewer

Medical scheduling

> "Overall, navigation can feel cumbersome, affecting overall user experience."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015)

KA

Kathleen A.

Medical assistant

> "It is very convenient and easily accessible."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296)

RJ

Rachel J.

Solution Architect

> "The report builder is abit cumbersome and difficult to use."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301)

MD

Makayla D.

Assistant Manager

> "AthenaOne is great when it comes to communication and bill payment."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119)

TE

Taya E.

Medical Assistant

> "Some cons I have experienced are that sometimes it is slow to load."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136)

VR

Verified Reviewer

Owner

> "Enjoyed the simplicity of integration and implementation."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888)

MB

Miranda B.

Precert Specialist

> "It is not easy to update patient insurance information."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6443931)

NG

Nora G.

CEO and owner

> "There have been multiple times that I grow in directions that Athena One found for me. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790)

MY

Michelle Y.

Student

> "The overall aesthetics that may seem intimidating to the average user"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6703422)

CJ

Cara J.

Campus Coordinator

> "Initially, it does take some time but very worth the investment."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6831896)

IA

Irwin A.

owner, physian

> "Initial startup failed and I lost a lot of money initially."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

IA

Irwin A.

owner, physian

> "little after initial signup.\\Did like the problem list being available."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

JS

John S.

Physician

> "YOU WILL LOSE THOUSANDS OF DOLLARS !!!"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

RJ

Rachel J.

Solution Architect

> "Continuous improvement of product and its integration offerings."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301)

DK

Dale K.

MD, surgeon

> "This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___5099688)

[View Reviews](https://www.capterra.com/p/98735/athenaOne/reviews/)

JN

Josef N.

BUSINESS MANAGER

> "It is the most comprehensive medical EHR on the market."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7073272)

ME

Maureen E.

Owner

> "However the customer service is so lacking in this company that it will cause me to find another system when my renewal..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

Melissa Z.

User

> "For a while when it was free i thought it would would be the leader in EHR for it's accessibility"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7102432)

SK

Susan K.

Doctor of Chiropractic

> "Doing Notes was way too much/complicated/time consuming as the patient load started to increase."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6661587)

RK

Ross K.

Owner

> "When it was free, it provided a decent platform for basic scheduling while we were building our practice."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6663236)

AS

Audrey S.

physician

> "customer service is non existent, the implementation classes they offer are rushed and then shed a light on all the..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

VR

Verified Reviewer

Owner

> "They are a simple easy to learn program that can do everything that you need."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7110200)

FT

Filip T.

COO

> "Customer support, functionality and frequent breakdowns."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6460263)

SK

Susan K.

Doctor of Chiropractic

> "It was easy to start with, but needed an EHR system that was more efficient eventually for the patient load as it..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6661587)

FT

Filip T.

COO

> "From bad to worse, there's no end to this poor customer support performance."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6460263)

VR

Verified Reviewer

Owner

> "Practice Fusion is a great EHR system."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7110200)

ME

Maureen E.

Owner

> "I am unable to talk to a live person."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

RK

Ross K.

Owner

> "It satisfied what we need in the initial months of our practice, but we quickly outgrew the software."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6663236)

ME

Maureen E.

Owner

> "Not worth the savings in cost."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

DM

David M.

Owner

> "It was a decent program to use for EHR and medicine prescription"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6468639)

AS

Audrey S.

physician

> "Apparently they care more about getting their money then having satisfied physicians using their EMR who would actually..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

EP

Erin P.

Manager and Owner

> "Practice Fusion is easy to use and a great way to keep electronic records."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6443497)

AS

Audrey S.

physician

> "I tried to cancel my subscription within 25 days of signing up with them and they said NO."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

CT

Chelsea T.

Practice Manager

> "I especially like the ability to assign different colors to different appointment types in the calendar and the ability..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4793641)

AS

Audrey S.

physician

> "I will tell every fellow physician i know to avoid this product at all costs. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

RB

Rhonda B.

Team Lead

> "The program is low cost."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6425915)

KP

Krystal P.

Owner

> "We had issues with billing not being transferred and were not paid for many patient visits."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3750405)

MD

Melissa D.

Patient Coordinator

> "Easy to navigate and use."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6775074)

GT

Gina T.

Chief Medical Director

> "I was spending more time on the phone trying to get them to let me in than I was able to see patients."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3846532)

ME

Maureen E.

Owner

> "The pricing is reasonable. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

AB

Alexandra B.

Billing Manager

> "I would not recommend for extremely high volume or high complexity specialties."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4679350)

AA

Abigail A.

Nurse

> "Practice Fusion is a helpful means a health care management and saving the details in the patient."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4310129)

MN

Michael N.

MD

> "Each time I have to write them all out - Our old system SOAPWARE I could extract these with three key strokes . With..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2584328)

AA

Abigail A.

Nurse

> "It is dependable and has a faster download if your internet connection is also faster."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4310129)

MM

Melody M.

Admin Assistant

> "There are a few gliches with the system and we are unable to add all attachments to referrals. If you send a document to..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2317020)

CT

Chelsea T.

Practice Manager

> "I have used practice fusion for the last 5+ years at my office at love it."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4793641)

AH

Ann H.

physician

> "The worst part is that they claimed to always be free but then once the company sold, they started to charge. And not..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

DB

Danielle B.

Medical assistant

> "I am able to access messages from providers, relay messages to the patients, update their entire profile with the click..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2624341)

AH

Ann H.

physician

> "Unable to easily download medical records when patients or other physicians request them-you have to download one..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

VR

Verified Reviewer

Business Manager

> "Overall, it's one of the quickest and easiest EHR systems I've setup (eCW/Nextgen/Aria) and it works well because of the..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2421913)

MN

Michael N.

MD

> "Multiple repetitive screens - YOu enter the directions in one screen it loses them on the next and you have to re enter..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2584328)

Jeanette D.

President

> "When I used Practice Fusion, I had a free version so as a start-up clinic, this was obviously very affordable."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3452949)

DD

Derek D.

Clinic Manager

> "There were a lot of features geared toward conventional medical practices that were unnecessary for our community..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2387275)

GS

Galen S.

Chiropractor

> "the software overall is easy to use and chart"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___3736711)

AW

Allison W.

C-Suite

> "It’s not intuitive, horrible reporting, not good for multi provider practices, not user friendly from an administrative..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2667523)

MW

Mignon W.

Physician

> "You will save money, the platform is much more customizable, and the people are friendly. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2944134)

CB

Connie B.

Physician

> "They were in trouble with FDA for trying to get providers to prescribe opiates for a kickback and now ..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

JP

Jill P.

Office Manager

> "Practice Fusion integrates with a handful of billing softwares and generally works fine for EHR functions for a small..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2653586)

VR

Verified Reviewer

CHVA

> "The insurance list is not updated, as well as the pharmacy list they have on their system."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

BC

Bryan C.

Clinic coordinator

> "It is great at keeping up appointments and check-in."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3340977)

MW

Michael W.

Physician

> "E-mail support is hit or miss. If you ask about how to do something that the program doesn't do they will just ignore..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2255797)

MW

Mignon W.

Physician

> "There are much better EHRs out there, try Charm. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2944134)

CB

Connie B.

Physician

> "They recently increased the monthly fee by 50% but not giving any new features. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

AJ

Adrianne J.

Medical Biller

> "I love how ur able to access all patient records in one place."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2177818)

CB

Connie B.

Physician

> "They are not coordinated with P aware or any state prescription service . "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

BC

Bryan C.

Clinic coordinator

> "It is good for an EMR just not easy to learn"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3340977)

CB

Connie B.

Physician

> "Still they could not get the labs around me to put them in my charts. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

BD

Bryn D.

Psychologist

> "I liked that there was a free trial to see how the product worked."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2180028)

AH

Ann H.

physician

> "I have been a customer since 2013 and the customer service has continued to decline despite the cost going up."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

VR

Verified Reviewer

CHVA

> "Good expereince and no vital problem using this website."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

JH

James H.

acupuncturist

> "It was a hassle to switch to another, more affordable, EHR software and as a user, I felt deceived."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2299411)

DD

Derek D.

Clinic Manager

> "Easy to navigate and run reports."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2387275)

AD

Anita D.

Dr

> "What I am mostly disappointed is the contracts that have the providers sign."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2780156)

VR

Verified Reviewer

CHVA

> "I highly recommend this if you want to use inexpensive EHR/EMR."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

CB

Connie B.

Physician

> "The self scheduler is non existent ."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

AH

Ann H.

physician

> "Easy to start and use."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

CB

Connie B.

Physician

> "Multiple times its down and unusable."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

VR

Verified Reviewer

Business Manager

> "Easy implementation (up and running in a day). "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2421913)

CB

Connie B.

Physician

> "The referral process is a joke. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

VR

Verified Reviewer

CHVA

> "It's very convenient and easy to use. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

AH

Ann H.

physician

> "Now, I received a notice that prices are going up. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

[View Reviews](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

## User interface

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

3.79 (910)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)

3.69 (439)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

athenaOne

23/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/98735/athenaOne/#features)

Practice Fusion

23/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/266915/Practice-Fusion/#features)

### Recognition

athenaOne is recognized as a top-rated tool in 1 Capterra Shortlist reports

Practice Fusion is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

athenaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Practice Fusion

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

athenaOne

-   By athenahealth
-   Located in United States
-   Founded in 1997

Practice Fusion

-   By Veradigm
-   Located in United States
-   Founded in 1981

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