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We work hospitality: serviced apartments, corporate housing, hotels, pubs with rooms, vacation rentals and workforce accommodation - across the world.
We are serving vacation rental owners all over the world. We are focussing on independent landlords and agencies with up to 50 units.
I can highly recommend having a partner that offers you a state of the art, responsive design website with a very easy to use CMS as well the perfectly matching hotel software.
They're rude, arrogant, and fail to investigate issues reported. They reply to tickets months later closing them down, saying we believe everything has been resolved.
Easy to use for the staff and with a nice booking portal for our guests. The marketing side of the product is strong and the guest lounge is also a great feature.
First thing, ,if for any reason you don't like what you get, it is entirely your problem.
The System is user friendly and no question on the systems functionally is ever too much for the Elina Cares team to help and guide you with, Would highly recommend the system and the Team, Thanks.
Bugs, customer service ignore you when you report them, try to fault you for them.
This is really nice software to use. Easy to navigate and really helpful and friendly support - Siggi is amazing.
The product is ok, but is complicated to use and with rigid limitations. Customer service, forget it.
If you are searching for the perfect platform to organize the whole rental management, Smoobu is the best so far, why. Because very user friendly, all the tools just as easy as the Airbnb platform.
The worst thing is, if you have any blocked dates in the portal calendars they are ignored by Smoobu & then deleted on the portal.
The speed of the synchronisation, the ease of use and the customer service team are amazing to help resolve any issues.
They have no training, they are rude & don't understand the platform.
In the meantime they have improved and expanded so much and i am truly happy for them because what they offer is a high quality product.
I guess so they could add it to their feature list, but it is completely useless.
The Smoobu team are super helpful and respond very quickly to the few queries I had but really, they have explained everything exceptionally clearly that you'll rarely need to reach out.
I have had a terrible experience with Smoobu and do not recommend this product to anyone.
Prioritize real-user-identified key features according to your needs to find your best fit.
Elina
Top FeaturesSmoobu
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