LiveHelpNow vs Chatwee Social Chat Widget: Which is a better fit?

Very happy with this and would recommend others to consider it if they need a good chat program at a reasonable price.

Sometimes, chats get misrouted, but this is rare and is probably related to a problem with our website.

The ability to text to answer customer queries - the mobility it offers is fantastic for one who's on the go and wants to maximise the opportunities of turning leads into closed deals.

There were a few issues at first with setting up alerts for pop ups and having some gone missing as dropped chats but this was at our end.

Customer service is outstanding. Any time I have needed their assistance, they have been great.

The door bell noise is loud, and it dings randomly so it can some times be hard to hear while on the phone and a visitor has came.

We have used LHN now for over 1 year and we are absolutely satisfied with the product. Its ease of use and exceptional CS staff makes it a hands down winner.

No real hands on support. Options can overwhelm small or part time IT department.

Easy to install, lots of features, and a good price. I had a good experience with the support staff too, which really helps give a good impression of a company.

No protection against flood. No response from support, quite impossible login very slow and poor admin interface.

Thank you guys for great exparience of using the chat, i was really amazed by the service and chat itself. Professional and easy to use.

Raymond R

Owner

In fact, it was more detrimental due to losing the money I paid.

Just a wonderful humanity and just try this. If you are like me, you will love it.

Very poor funcionalities for that chat extension.

Good and easy to understand feature or interface. It makes communicating and chatting like a piece of cake to do.

Raymond R

Owner

In order to add a feature, they wanted me to pay them more money. When I told them that the product did not fit my needs, they refused to offer me even a prorated refund.