ePS Pace vs Sage X3: Which is a better fit?

Heather H

Art Director

It's a far more robust toolset than something like Quickbooks. It seems like a great option for smaller businesses that might be outgrowing simple options.

I think sometimes things are hidden in odd spots in the software. And sometimes there are errors that you are unable to figure out alone.

We are in the process of a complete overhaul on the system. The help that we get from the EFI staff and the EFI communities has been wonderful.

This is where they get you along with their outrageous "maintenance" fees. 5 years into this and i am still in awe of how terrible this system is.

As an SAAS, it gives you the confidence that it has gone through the strictest quality tests and that it will not conk out on you.

When working in Pace Station, the inability to link tables / objects for reporting has been very frustrating.

I enjoy the ease of use and ability to effortlessly contact support.

Oversold and under delivered. Management team stubborn and unreasonable.

The structure of the software is good and allows for good navigation. It has some standard features that are good.

Daniel D

nformatics engineer

As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.

I am happy with the product. I administer this product as well as another ERP and this one is substantially better in nearly every way.

Then refund process was excruciating, didnt refund money and had to follow up several times. Then you have to sign up with Pay for ACH which is worse.

Daniel D

nformatics engineer

The presentation and easy to create reports with very simple and guided quearys also The user interface is foolproof which is a great solution for the support and information department.

Sometimes can have JSON or Java Bridge errors. Sometimes one minor error can cause the whole system to freeze up.

Overall, our experience has been positive. I would recommend that companies ensure to include it in their RFP process.

Misleading advertising, said works with Mac doesn't really(yeah if I install it in parallel and buy a new subscription for all my other software in Microsoft parallel).