# Compare Checkfront vs SiteMinder 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Checkfront and SiteMinder based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/99249-123133/Checkfront-vs-SiteMinder

---

# Checkfront vs SiteMinder Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CheckfrontSiteMinder2/4 selected

[Checkfront](https://www.capterra.com/p/99249/Checkfront/)[4.5 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.2 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

[## Checkfront](https://www.capterra.com/p/99249/Checkfront/)[4.5 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/)

Starting Price

$225.00/month

Value-for-Money

4.4

Functionality

4.1

Ease of Use

4.2

Customer Service

4.5

Reviews Sentiment

WL

KP

Based on [318 reviews](#user-reviews)

Positive

286

Neutral

20

Negative

12

[## SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.2 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

Starting Price

$85.00/month

Value-for-Money

4

Functionality

4.2

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

PP

Based on [257 reviews](#user-reviews)

Positive

207

Neutral

16

Negative

34

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 5,297 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Not enough reviews

Feature ratings

Online Booking

4.6

Booking Management

4.5

Calendar Management

4.1

Availability Management

\--

Channel Management

5.0

\--%Fit

Missing features

Not enough reviews

Feature ratings

Online Booking

4.3

Booking Management

\--

Calendar Management

NA

Availability Management

5.0

Channel Management

4.7

User satisfaction

User satisfaction

4.5

User reviews[318](https://www.capterra.com/p/99249/Checkfront/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.4

Customer support

4.5

User satisfaction

4.2

User reviews[257](https://www.capterra.com/p/123133/SiteMinder/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.0

Customer support

4.0

Price starts from

Price starts from

$225Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$85Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Checkfront is built for Rental companies, Tour & Activity operators, Accommodation providers, or Adventure Experience providers of any size.

Best for

Independent hotels or hotel groups, across the globe, that are looking to bring in more guests through online reach, and seeking technology that provides solutions to attract, and convert guests.

## User reviews

Pros & cons

WL

Wendy L.

CEO

> "The online booking has freed up time to focus on other necessary duties and the price allows us to run our business more effectively..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___4995591)

KK

Kenna K.

Guest Relations and Digital Media Systems Lead

> "We wish there was a way to have our merchandise sold through Checkfront as well but the inventory system gives us headaches."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___6827761)

KaAP

Kayla and Adam P.

FishingLodge Owner

> "We can easily book our customers in for accommodation rentals, seasonal dock slips, as well as guided fishing trips."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___5005968)

MH

Mark H.

Director

> "Bugs in the backoffice and bugs in the booking widgets. If you're Europe-based you need to know that Tech Support are in British..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___6685969)

JH

Jesse H.

Associate General Manager

> "Overall good but could be more intuitive without sacrificing on quality of content."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___6802997)

DJ

Derek J.

Owner

> "Some complex booking processes were difficult to set up and felt "hacky" where we had to make dummy products to act as in-between..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___6564514)

MS

Mark S.

Sales, Digital Marketing, Web Content and Systems Manager

> "Day to day use causes little frustration, so using it constantly during my working day is a pleasure and where issues arise, a..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___4995328)

MC

Matthew C.

Owner Manager

> "A bit time consuming to add special events, but ok once averything is set up. But now, unnecessary price increases."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___7035406)

KaAP

Kayla and Adam P.

FishingLodge Owner

> "Payments can be taken easily through checkfront online, as well as all waivers can be sent and signed."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___5005968)

MC

Matthew C.

Owner Manager

> "There's no way those price increases are justified - the booking software is still exactly the same as 7 years ago with just minor..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___7035406)

VK

Vincent K.

Director

> "I managed to build an entire booking system from scratch and can maintain it without and army of tech prople."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___5022978)

MH

Mark H.

Director

> "A bug rendered the booking widget unusable (it showed no availabilty to customers)."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___6685969)

BE

Ben E.

Director

> "Checkfront have now added a how to section with images so you can pretty much work everything out just by following the very easy to..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___5012952)

KP

Krista P.

CFO

> "I don't feel like it's our business model, I think it's a complicated set up that they did many years ago and haven't updated to make..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___6858547)

KK

Kenna K.

Guest Relations and Digital Media Systems Lead

> "Support is very responsive and helpful."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___6827761)

MH

Mark H.

Director

> "I would've liked to have known the system's customer-facing widget wasn't useable before I spent many, many hours transitioning over..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___6685969)

MH

Mark H.

Director

> "One staff member alluded to this and hoped things might start to improve in 'a few months'."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___6685969)

RG

Rachel G.

Owner

> "I didnt like the website provided and if you added Checkfront to your own website it didnt intergrate well."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___6564389)

FJ

Fred J.

Tour Guide

> "At first it took some time to understand the platform, but their people made that process easier with various videos and instructions"

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___4996721)

MH

Mark H.

Director

> "Checkfront has just been through a massive merger and investment and I can only speculate that the changes have completely overwhelmed..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___6685969)

JO

Josh O.

sole proprietor

> "the fact that it's an award winning booking software"

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___6766821)

MH

Mark H.

Director

> "A bug prevented editing users - workaround found but didnt work."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___6685969)

AO

Andy O.

Owner

> "Implementing Checkfront has radically improved the efficiency and professionalism of our business, enhancing the customer experience..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___3581496)

MH

Mark H.

Director

> "Tech Support said they'd know about the bug for 'weeks' and that the dev team were working on it but there was no timeline on a fix!!!"

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___6685969)

DJ

Derek J.

Owner

> "The price was actually pretty good compared to other products."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___6564514)

JE

Jennie E.

co-owner

> "I would prefer to use the app on my phone and for our employees - but it's limited and it kicks you out on a daily basis. "

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___5003807)

OK

Ozan Kemal Ş.

Reservation Manager

> "Checkfront makes it possible to manage all our daily bookings in one place and it is a practical platform to use."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___3856539)

LM

Lucas M.

CIO

> "The Guest form and Guest information are essentially useless and would be better if it was removed altogether."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___4996257)

PH

Pam H.

CEO

> "The booking is easy to set up so your customers can go through the form themselves"

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___5002642)

MR

Monique R.

Property Manager

> "This is very disappointing. If we utilized of the abilities of the program I would pay more but we use a very minimal amount as I do..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___4995690)

CM

Cindee M.

manager animal husbandry

> "love the banners paid and unpaid or cancelled very cool."

[See full review](https://www.capterra.com/p/99249/Checkfront/#SoftwareAdvice___5034387)

JG

Jackson G.

NA

> "However they have completely forgone marketing optimization which is a massive flaw."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___4841321)

FJ

Fred J.

Tour Guide

> "Great, good service and most of the time I can figure things out without any help from customer service."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___4996721)

LM

Lucas M.

CIO

> "I have been hoping that over the last 2 years since its implementation there would have been improvements to this portion of..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___4996257)

OL

Olivia L.

Executive Director

> "It has been a useful tool but requires extensive backend work to function and meet the requirements we have."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___3676666)

VR

Verified Reviewer

CEO

> "Many customers show up on our tour without booking, because they said they couldn't figure out the Checkfront booking system. How many..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#GetApp___4165802)

BE

Ben E.

Director

> "Easy to use and functionality is good."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___5012952)

JG

Jackson G.

NA

> "Email automations and design are abysmal."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___4841321)

JE

Jennie E.

co-owner

> "Pretty easy to use.."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___5003807)

WL

Wendy L.

CEO

> "Sometimes the reports can be cumbersome."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___4995591)

CM

Cindee M.

manager animal husbandry

> "simple efficient."

[See full review](https://www.capterra.com/p/99249/Checkfront/#SoftwareAdvice___5034387)

VR

Verified Reviewer

CEO

> "You'll be making frequent contact with customer service when the product fails. And even with all that work, it still lacks extremely..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#GetApp___4165802)

MR

Monique R.

Property Manager

> "Easy to use and customize."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___4995690)

VR

Verified Reviewer

CEO

> "The user interface and user experience is entirely nonsensical."

[See full review](https://www.capterra.com/p/99249/Checkfront/#GetApp___4165802)

MD

Murray D.

Owner

> "User friendly, more information than other software"

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___4995415)

NH

Norm H.

Owner

> "I found it expensive as a small business with 1-3 ppl and having to purchase the top package so that I could use the waivers."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___3378605)

RH

Richard H.

Operations Manager

> "We were able to switch from a paper/whiteboard whiteboard model to completely digital this year thanks to our Checkfront..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___2931264)

AS

Andrea S.

owner

> "There is not way to track current booked items unless you pull a report."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___3382076)

KM

Kathleen M.

Office Manager

> "Saving us a ton of back and forth with customers and allowing our customers to see what we have, literally because we have pictures on..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___2934515)

TB

Tamami B.

Lodge Co-owner

> "Sometimes it's not easy to merge multiple un-updated customer details (or duplicated data but slightly different). "

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___3383539)

BD

Brenda D.

Director

> "The developements in terms of the calendar and manifest are great improvements but little tweaks in layout would declutter the view. "

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___2931898)

JC

Jessica C.

Director of Marketing

> "A mandatory forced parameter can never be one, and it must be less than zero, or it's NOT enforceable."

[See full review](https://www.capterra.com/p/99249/Checkfront/#SoftwareAdvice___3291868)

AC

Adrian C.

General Manager

> "A product is only as good as the team behind it, there is always a learning curve when implementing a system like this that controls..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___2941245)

HL

Hans L.

Manager

> "The user interface is not uniform, which leads to errors and time loss."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___2930276)

CRJ

Capt Rob J.

Owner

> "After an initial setup and learning process, our customer response has been very positive because we have eliminated the paperwork..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___2931930)

HL

Hans L.

Manager

> "This customizing is lost when printing reports"

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___2930276)

NE

Neville E.

Systems Administrator

> "We also like the different look and feel options for your booking page."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___3379497)

JC

Jessica C.

Director of Marketing

> "I also miss calling you guys up and working through a problem, impossible to get through, just in between the old and the new."

[See full review](https://www.capterra.com/p/99249/Checkfront/#SoftwareAdvice___3291868)

CB

Claudio B.

presidet

> "A great tool for develop for your business, I cannot not to recommend it for all the people that want their business handle in easier..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___3387933)

JC

Jessica C.

Director of Marketing

> "The integration has not been easy, and I've not slept for days, challenged with the tiniest minor bugs that I can't believe no one..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#SoftwareAdvice___3291868)

Mátyás G.

Online Business Director

> "It's excellent value comes from the fact that it only has a monthly fee and no extra per booking or per user etc which can literally..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___2848782)

JC

Jessica C.

Director of Marketing

> "I can only find little bugs that make zero sense (on both sides)."

[See full review](https://www.capterra.com/p/99249/Checkfront/#SoftwareAdvice___3291868)

AS

Andrea S.

owner

> "The calendar function is excellent and the invoicing system works very very well."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___3382076)

CRJ

Capt Rob J.

Owner

> "This is very confusing to my customer. "

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___2931930)

BD

Brenda D.

Director

> "Some of the details functionality is brilliant - often not easy to find how to do something but just ask the Support folks and they..."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___2931898)

DS

Daniel S.

President

> "Sometimes I will spend hours trying to puzzle out why something that I have set up does not work as it should."

[See full review](https://www.capterra.com/p/99249/Checkfront/#Capterra___2595349)

[View Reviews](https://www.capterra.com/p/99249/Checkfront/reviews/)

PP

Panadda P.

Ecommerce Manager

> "The automation and connectivity are strong, and the system has become an essential part of our daily operations. While there’s..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6831234)

BT

Brooke T.

Manager

> "The issue appeared again in November 2024 and after the initial report to Siteminder in December we are still waiting after 2-1/2..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___7091079)

HD

Hoang D.

E-commerce Excutive

> "It allows us to update rates and availability across multiple OTAs in real time, reducing the risk of overbookings and saving a..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

Tawanda S.

Group Ecommerce Manager

> "Furthermore, a notable drawback in the newly upgraded platform is the absence of a consolidated revenue report that provides an..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

CS

Chutinath S.

Senior Distribution Sales Manager

> "SiteMinder is a solid choice for independent hotels and hotel groups aiming to simplify distribution, boost occupancy, and..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6797460)

SB

Sawat B.

Revenue Manager

> "The AI support was not very responsive and did not provide direct or helpful answers to the issue."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6834140)

PP

Panadda P.

Ecommerce Manager

> "The centralized dashboard makes rate and inventory updates extremely efficient, saving us hours of manual work daily."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6831234)

CHC

Chi Ho C.

Channel Distribution Manager

> "The new interface is quite unfriendly, more steps for users to perform the task."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822687)

Tawanda S.

Group Ecommerce Manager

> "My experience managing Rainbow Tourism Group's significant portfolio of over 900 rooms across 7 properties is greatly enhanced by..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

KH

Kishen H.

General Manager

> "Too many steps to add and update new room types, too high credit card Fees"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6792390)

SB

Sebastian B.

IT Admin - ERP Systems

> "Stable Connection, friendly team, multi-property access, chat support is very helpful and solves problems quickly"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822608)

PP

Paresha P.

Reservation Manager

> "Mapping issue and rate code difficult to understand some time."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6840484)

HD

Hoang D.

E-commerce Excutive

> "The platform is user-friendly and reliable in managing online distribution, helping us connect with various OTAs efficiently."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

RM

Rudolf M.

Front Office

> "Lack of customization option for direct bookings page."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6776232)

Tawanda S.

Group Ecommerce Manager

> "On the bright side, I have to give a massive shoutout to SiteMinder's support team – they are incredibly responsive and always..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

SL

Simon L.

General Manager

> "Lack of PMS functionalities: no way to handle groups, agents, segments."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6025636)

HD

Hoang D.

E-commerce Excutive

> "It simplifies the booking process and gives us better control over our inventory and rates."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

CS

Caroline S.

Channels Manager

> "The limited options of restrictions and the need of creating the properties anywhere and then connect, it is not so practical at..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3548936)

MS

Madison S.

Cluster Assist. E-Commerce Manager

> "It continues to be a reliable and user-friendly solution that supports our daily operations seamlessly."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6833581)

PA

Penny A.

Manager

> "Everything, the customer service is terrible."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6027402)

AV

ANTONIS V.

Hotel Manager

> "The rate management tools are excellent—especially useful if you want to set different rates for different OTAs."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6806858)

ES

Esmeralda S.

Owner/Director

> "The sign in process, only telephone code option, I would like to receive the code also by email. If something happens to my phone..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3504032)

SB

Sawat B.

Revenue Manager

> "Its strongest points are its user-friendly interface, ease of managing channels, and reliability."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6834140)

KSM

Karol Samuel M.

CEO

> "It's quite simply a disaster, what happened with this once great product."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6220358)

KV

Khuong V.

E-Commerce Manager

> "The best part of SiteMinder is its seamless channel management."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6837782)

PA

Penny A.

Manager

> "Cost your business thousands"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6027402)

AJ

Atiwit J.

Customer support

> "Support team I like SiteMinder because it offers an easy-to-use platform that helps manage hotel bookings across multiple..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6792700)

PG

Peter G.

Owner Manager

> "I have repeatedly asked my account manager to call me and she hids behind her email."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4713988)

Tawanda S.

Group Ecommerce Manager

> "So, my overall feeling is this: SiteMinder is a powerful and generally fantastic tool that has significantly simplified our..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

DP

David P.

Managing Director

> "Our worst decision in the past 10 years was to start to use SiteMinder."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4602473)

HD

Hoang D.

E-commerce Excutive

> "The interface is intuitive, and the system is generally stable and efficient, which is essential for smooth hotel operations."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

S Olaf L.

Owner

> "Second, they seriously missold me when confirming Stripe as my Payment Gateway of choice was available on Brazil, only to then..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3313191)

SD

Sam D.

Partner Manager

> "Siteminder went the extra mile to assist us with onboarding with a distribution partner."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6828670)

PG

Peter G.

Owner Manager

> "Many staff has promised to call me back and I haven't heard from them."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4713988)

BT

Barbara T.

Group Revenue Analyst

> "I love the insights tab because it offers us a wealth of information"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6844002)

AS

Anthony S.

Owner

> "With an extensive background in both IT and major Hotel PMS systems, we found key reporting and functionality missing. When the..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745)

DQ

Dio Q.

Digital Marketing Officer

> "I like the way how the insights are organized and the agents that helped on our inquiries have been a great help"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6827185)

DH

Dewi H.

E-commerce Manager

> "Really takes time mapping some channels that's not available on your listed"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___2930672)

SB

Sebastian B.

IT Admin - ERP Systems

> "We are rolling out 12 hotels on Siteminder now and we are getting quicker each time :)"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822608)

ML

Mase L.

Marketing Director

> "The backend interface is straight out of the 90s."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3339702)

GH

Guido H.

Consultant

> "Very good product, fantastic pre-implementation support, great follow up during the start up phase with a dedicated technical..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6807546)

MLS

Miss Leanne S.

Director

> "Also if you take payments yourself and not with their products - the invoice will not update the amounts correctly."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097)

BT

Barbara T.

Group Revenue Analyst

> "Always responsive and capable of addressing any inquiries I have or providing assistance with the challenges I encounter."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6844002)

WSF

Wei Shing F.

Distribution MAnager

> "Overall, its very system orientated, not very focused on user experience"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3411689)

PS

Pinar S.

sales and marketing manager

> "User-Friendly Interface, Robust Channel Management, Comprehensive Support and Resources."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6811960)

MLS

Miss Leanne S.

Director

> "weeks of effort, I decide to cancel (within my 30 day trial) buy another product (which took 24 hours to install and set up)"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097)

HD

Hoang D.

E-commerce Excutive

> "What I like most about SiteMinder is its seamless channel management system."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

ML

Mase L.

Marketing Director

> "Customer service is generally unhelpful."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3339702)

BT

Brooke T.

Manager

> "Siteminder is a good platform until you have an issue."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___7091079)

AS

Anthony S.

Owner

> "My personal experience was the product is not at all intuitive, in other words you had to ask lots of questions rather than..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745)

DQ

Dio Q.

Digital Marketing Officer

> "There have been some ups and downs but all i can say is that the insights page has been a great help."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6827185)

AS

Anthony S.

Owner

> "Support and personnel are unresponsive to client suggestions when problems or difficulties encountered."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745)

MS

Madison S.

Cluster Assist. E-Commerce Manager

> "Your team was not only knowledgeable and efficient but also courteous and genuinely helpful throughout the entire support process."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6833581)

MLS

Miss Leanne S.

Director

> "The invoicing just doesn't work."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097)

SO

Sophia O.

Revenue analyst

> "There's 24/7 human assistance, and the agents are very pleasant. And they help as much as they can."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6837173)

NU

Nick U.

General Manager

> "Siteminder refused to compensate"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___2730885)

[View Reviews](https://www.capterra.com/p/123133/SiteMinder/reviews/)

## User interface

4.47 (318)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)

4.25 (257)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

Checkfront

Top features

41/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/99249/Checkfront/#features)

SiteMinder

36/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/123133/SiteMinder/#features)

### Recognition

Checkfront is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to SiteMinder

### Deployment & support

Checkfront

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SiteMinder

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Checkfront

-   By Checkfront
-   Located in Canada
-   Founded in 2008

SiteMinder

-   By SiteMinder
-   Located in Australia
-   Founded in 2012

## Popular Comparisons

[Checkfront](https://www.capterra.com/p/99249/Checkfront/)[4.47 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/)

vs

[Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,144)](https://www.capterra.com/p/138689/Booqable/reviews/)

$225/month

Price

$29/month

4.1

Features

4.6

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/99249-138689/Checkfront-vs-Booqable)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/)[4.70 (162)](https://www.capterra.com/p/193259/Flex-PMS/reviews/)

$85/month

Price

$40/month

4.2

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/123133-193259/SiteMinder-vs-Flex-PMS)

[Checkfront](https://www.capterra.com/p/99249/Checkfront/)[4.47 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/)

vs

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/)

$225/month

Price

$16/month

4.1

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/99249-131924/Checkfront-vs-Lodgify)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/)[4.63 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

$85/month

Price

$23.86/month

4.2

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/123133-135751/SiteMinder-vs-eZee-Absolute)

[Checkfront](https://www.capterra.com/p/99249/Checkfront/)[4.47 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/)

vs

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,549)](https://www.capterra.com/p/152433/Hostaway/reviews/)

$225/month

Price

Contact vendor for pricing

4.1

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/99249-152433/Checkfront-vs-Hostaway)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.68 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

$85/month

Price

$15/month

4.2

Features

4.4

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/103570-123133/Sirvoy-Booking-System-vs-SiteMinder)

[Checkfront](https://www.capterra.com/p/99249/Checkfront/)[4.47 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/)

vs

[Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.29 (244)](https://www.capterra.com/p/183836/Amenitiz/reviews/)

$225/month

Price

€42/month

4.1

Features

4.1

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/99249-183836/Checkfront-vs-Amenitiz)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

$85/month

Price

Contact vendor for pricing

4.2

Features

4.1

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/123133-158839/SiteMinder-vs-Cloudbeds)

[Checkfront](https://www.capterra.com/p/99249/Checkfront/)[4.47 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/)

vs

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

$225/month

Price

$30/month

4.1

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/99249-129392/Checkfront-vs-Reservation-Nexus)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[easybooking](https://www.capterra.com/p/177658/JULIA/)[4.21 (38)](https://www.capterra.com/p/177658/JULIA/reviews/)

$85/month

Price

€38/month

4.2

Features

4.1

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/123133-177658/SiteMinder-vs-JULIA)

[Checkfront](https://www.capterra.com/p/99249/Checkfront/)[4.47 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/)

vs

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

$225/month

Price

Contact vendor for pricing

4.1

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/99249-142459/Checkfront-vs-Peek-PRO-Tour-Operator-Software)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

$85/month

Price

$109/month

4.2

Features

3.8

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/123133-144307/SiteMinder-vs-Little-Hotelier)