Checkfront vs Magellano: Which is a better fit?

Mark S.: Hi, I'm Mark. I work for a company called Trekventures. We are a UK-based tour operator. My job role is sales, digital marketing, web content and development. I give Checkfront a five out of five rating. Checkfront does a whole load of automation, and as they put it, you can take bookings whilst you're having lunch, taking the kids to school, sleeping, eating, whatever you fancy, because Checkfront does it all. There are customized automated follow-ups that mean that you are not having to send out emails when someone's booked. It does it all, and puts together all the sales reports and all the different reports you need and it hands it to you neatly and well presented. To my mind, Checkfront is all about the customizability. They put their software based on activity companies as well as hotel operators, and a variety of other different companies in between. That means you can customize the software to exactly how you need it, putting in different items, add different events, all sorts of different things really. So overall, you've got full customization, be it you're a small one-man show or you've got 20 or 30 employers under you using Checkfront in various different ways. Checkfront, the things I find annoying with it are that its front end bookings platform user is a little bit clunky, could do with dressing up a bit. Other issues I've found are in terms of the speed with which they take on user feedback and turn that into actual real development. I put in a user feedback request very early on in my usage of Checkfront, it took them nearly three years to bring that into development. So it'd be great if they sped up that process and took on more user feedback quicker.