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Paycom's single-application software helps companies automate and streamline payroll and HR processes, simplifying the employee life cycle.
APS serves small and midsize businesses needing full-service tax compliance and a unified system for payroll, HR, and attendance delivered as a cost-effective SaaS solution.
The fact that our "hire to fire" process is completely seamless in Paycom is a huge win. My dedicated specialist is there with me every step of the way from small questions to big issues.
Some of my staff have complained about the software not working correctly when downloaded as an application on their phones.
Paycom has been super easy to use in the few months since starting with it. I love that it has an easy to use app and login.
Outdated and clunky, unintuitive. And the worst thing is the account management.
The Implementation Specialist at all employers were knowledgeable, professional, courteous, attentive to the employer needs, accessible, and caring spirit.
I dislike that it has almost to many options of things to do.
The ease of time/payroll management for our internal employees, contract employees and clients are primary benefits to our team. Annual benefits enrollment is a huge plus as well.
I have been waiting 2 months for them to fix a mistake they made on my W2. I was told that it would take 2-3 weeks to fix.
The customer service is great. I have spoken with several team members on many different occasions and every team member is eager to help and provide great responses.
They lied during the sales process. They lock you in for a year and steal your money.
The software has been great capturing the time of most of our employees without myself having to manually input. The ability to customize our vacation and PTO benefits for our employees.
It can be difficult when trying to run certain reports for audits, there will be missing information that is required.
I love the ease by which it has centralized our HR structure. We are a virtual company, and having a solution that unites a multi-state company is important.
The ONLY thing I dislike about APS is the reporting output format.
I have been with APS for about 10 years and have been very happy with their service. I would definitely recommend their software.
A bit cumbersome when adding new pay types, such as bereavement pay. They don't cover worker's compensation.
Dejiana R.: Hi, my name is Dejiana. I'm the CEO of BBO LLC. I have about 10 people in my camp. And the rating I would give for Paycom is a four. I use Paycom to make sure that all my employees know what time they need to come in, clock out. I can send them little messages through the app so the whole camp will get the messages. It keeps me pretty organized with everybody because I'm not good on paper. I'm better on the phone. So, Paycom helps me with at least the live app so that everybody knows what we're doing at what time. I like that it's easy for my employees to use. They can personalize it with their name, number, and the picture because we're like a fun camp, so we got to make sure that everybody can be uniquely themselves. It gives you that personal effect while it's still being an employee app, so I like it. Well, the only thing that I would say I might dislike is it was hard for me to set it up by myself. So I had to have a couple of my employees help me because, like I said, I'm not a technology person. I just know how to text real fast. So, I would say the setup is not for a beginner, but it's not too hard if you have somebody that knows what they're doing.
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Paycom
APS Payroll
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