Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
APS serves small and midsize businesses needing full-service tax compliance and a unified system for payroll, HR, and attendance delivered as a cost-effective SaaS solution.
As a small business owner, you’re managing more than ever, and with less time to get it all done. The RUN payroll & HR platform can help free you up to focus on driving your business forward.
The customer service is great. I have spoken with several team members on many different occasions and every team member is eager to help and provide great responses.
They lied during the sales process. They lock you in for a year and steal your money.
The software has been great capturing the time of most of our employees without myself having to manually input. The ability to customize our vacation and PTO benefits for our employees.
It can be difficult when trying to run certain reports for audits, there will be missing information that is required.
I love the ease by which it has centralized our HR structure. We are a virtual company, and having a solution that unites a multi-state company is important.
The ONLY thing I dislike about APS is the reporting output format.
I have been with APS for about 10 years and have been very happy with their service. I would definitely recommend their software.
A bit cumbersome when adding new pay types, such as bereavement pay. They don't cover worker's compensation.
I think ADP is one of the better ones. The reporting interface is super easy to use, and their direct deposit is the best among competitors.
The only problem is that when we were starting they were a bit chaotic, not communicating between each other. We had a different point of connection every week, and it was somewhat frustrating.
Easy to use, awesome customer support, great reports, and dependable service. I really like the web site as well.
But also I experienced financial hardship due to the pandemic. I was unable to afford ADP for the month of April.
Customer service is very helpful, reliable, and fast. There is a peace of mind, having a network of people that can help via a phone call or email.
I used to have a lot of frustration with the app and have not seen as many problems as in the past. Please continue making improvements to the app.
The customer service is outstanding. When I have questions, they are readily available to answer and help.
I kept getting charged for things after cancellation.
Ashli: Hi, I'm Ashli, I'm the Owner and Operator of a parking lot sweeping company, and I give RUN Powered by ADP a five out of five. When we purchased our company in August, we were back in the stone age and using paper timecards. So we had to use a lot of research into different companies that would offer the features that our employees and ourselves were wanting. We looked at Square, we looked at QuickBooks and ADP, and ultimately landed on ADP. We chose ADP for the ability to be able to travel and do time cards, for us to be able to use direct deposit, and the simplicity. When we were looking at going with ADP, we had an awesome experience with different individuals who were helping us figure out what needed to be set up, where it needed to be set up, and ultimately they fit us into the right program for our business, being a small business, and for our budget. For anybody who's looking for a company who can provide direct deposit, who can provide simplicity, RUN is definitely the program to go with. I would definitely say reach out, talk to somebody. They were friendly and knowledgeable and helped us out a ton, especially as brand new business owners.
Prioritize real-user-identified key features according to your needs to find your best fit.
APS Payroll
Top FeaturesRUN Powered by ADP
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: