ezyVet vs Digital Practice Vet: Which is a better fit?

I love that ezyVet is very customizable, easy to navigate, and integrates with tons of third party applications. I love that it's in the cloud and I don't have to deal with servers anymore.

They are very restrictive on who they will actually integrate with, they hold your database hostage. Customer support is awful, most of the ones you talk to is there first day with no training.

If you need help call then they are right there and will guide you. We love growing as a clinic with Ezyvet and highly recommend it.

For a company of almost 300 people who send thousands of reminders per day, it can cause a significant delay. The inability to trend blood values is also disappointing.

I would recommend this as a great option for others moving to the cloud and just recommend that you prepare for a fair amount of work as you would any software transition.

However, my biggest complaint is that I write out an estimate for a client, send it to them (or whatever) and then rely on it for when the service is to be performed.

Ease of use, ease of data back flow through 3rd party integration, easy of changing between Client/Patient/Financial/etc tabs, ease of reporting, ease of use of the records tab, & more.

To me this is double work and frustratingly inefficient.

We also love that we are able to keep our clients updated with photos of their pet when they are in with us for the day or longer - clients love being able to see how their pet is getting on.

Initial issue with numbers being wrong, if number not in use.

Digital Practice is easy to access, it is the modern convenient way to communicate for both colleagues and clients. It has saved our practices so much time to focus on client and clinical excellence.

Sometimes the day list can be a bit difficult because it is so busy.

It is helpfully backed up by a really helpful support team who are always on hand to help.

The technical support has been amazing and all our feedback has been taken on board. We use it all day every day and it has really helped to streamline our workload.