ezyVet vs Petal Physician Scheduling: Which is a better fit?

I love that ezyVet is very customizable, easy to navigate, and integrates with tons of third party applications. I love that it's in the cloud and I don't have to deal with servers anymore.

They are very restrictive on who they will actually integrate with, they hold your database hostage. Customer support is awful, most of the ones you talk to is there first day with no training.

If you need help call then they are right there and will guide you. We love growing as a clinic with Ezyvet and highly recommend it.

For a company of almost 300 people who send thousands of reminders per day, it can cause a significant delay. The inability to trend blood values is also disappointing.

I would recommend this as a great option for others moving to the cloud and just recommend that you prepare for a fair amount of work as you would any software transition.

However, my biggest complaint is that I write out an estimate for a client, send it to them (or whatever) and then rely on it for when the service is to be performed.

Ease of use, ease of data back flow through 3rd party integration, easy of changing between Client/Patient/Financial/etc tabs, ease of reporting, ease of use of the records tab, & more.

To me this is double work and frustratingly inefficient.

I like the ease of use and the way the schedule is set up to be very simple and appealing. It is an excellent product.

I HATE that I can't use the app - not even to see my current planned work shifts plan when I am offline. You HAVE to be online (4g or WiFi) to use it.

The UI and functions for schedule maintenance are easy to use and looks clean. The ability manage the schedule and customize without the need for help desk has improved.

Sometimes the software is difficult to use on an iPhone and I have had a couple problems switching shifts.

Layout, accesibility, ability to transfer tasks to other colleagues with ease. I also appreciate having access to all of my colleagues' contact information in order to facilitate communication.

Unsure if able to push shifts to mobile device (e.g. google calendar). On screen guides are a pain and difficult to get rid of (e.g. guides show up all the time, not just once).

I like the phone app, it is reliable and easy to view. I have found trading shifts and accepting requests for trades to be an easy process.

Otherwise i have to click on each individual to see if they are free - incredibly painful. I usually end up getting our Petal manager/scheduler to make the changes because it is otherwise so hard.