--- title: "Compare ezyVet vs IDEXX Neo 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare IDEXX Neo and ezyVet based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/99977-145988/ezyVet-Cloud-Vet-Software-vs-IDEXX-Neo" page_type: "comparison" language: "en" --- # IDEXX Neo vs ezyVet Features and Cost Comparison Last updated September 2nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: IDEXX NeoezyVet2/4 selected [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.6 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) [## IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) Starting Price $290.00/month Value-for-Money 4.3 Functionality 3.9 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment CD BL BL Based on [117 reviews](#user-reviews) Positive 99 Neutral 8 Negative 10 [## ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.6 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting Price $260.50/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment LK Based on [278 reviews](#user-reviews) Positive 264 Neutral 1 Negative 13 What’s your intended use case? ## Summary * * * Features in Veterinary Software 30 / 49 Only IDEXX Neo - Live Chat - Task Scheduling Best performer 42 / 49 Only ezyVet - Accounting - Activity Dashboard - CRM User satisfaction User satisfaction 4.2 User reviews[117](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) Ease of use 4.4 Functionality 3.9 Value for money 4.3 Customer support 4.5 User satisfaction 4.6 User reviews[278](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Ease of use 4.3 Functionality 4.5 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $290Flat Rate, Per Month - Free version - Free trial Price starts from $260.50Per User, Per Month - Free version - Free trial Best for Best for Independent veterinary practices, mobile clinics, and shelters. Best for ezyVet is used by veterinary professionals globally, including the following practice types: General Practice, Specialty and Emergency, Universities, Mobile, Corporate Groups and Large Animal. ## User reviews Pros & cons CD Carsyn D. veterinary assistant > "This software does it all- scheduling, record keeping, invoices, and prescriptions- making it really user friendly for..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6001966) PS PAMELA S. Veterinarian and owner > "I;ve spent hours on the phone with the credit card processing company and despite Idexx telling us we have to contact..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6705277) BL Bethany L. Receptionist > "My overall experience is pretty decent, considering it does have general scheduling ability and patient tracking." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) PS PAMELA S. Veterinarian and owner > "WE NEVER GOT ANY INVOICES WITH THE CHARGES BECAUSE THEY WERE IN THE PORTAL WHICH WE NEVER SIGNED UP FOR BECAUSE WE..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6705277) BL Bethany L. Receptionist > "It is quite an affordable program, and it has the ability to schedule appointments easily." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) BL Bethany L. Receptionist > "There are also issues with sharing records to other vets or owners. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) CH Casey H. Tech > "I like that everything I need is at my fingertips. If a client calls and asks what medications my cat needs to be on." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4169857) MS Meredith S. office manager > "Hard to do large animal clients, inventory is a NIGHTMARE! If you do any inventory on a regular basis - stay away..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5037357) SC Shawn C. veterinarian-owner > "Integration with lab and imaging services has been an excellent addition to the practice. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4039058) LH Lisa H. LVT Instructor > "For instance, if they forget to complete an item on the anesthesia monitoring form it must be completely restarted. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5035692) TG Tammy G. Practice Manager > "It has been very easy to train new staff on this program and I like that fact of being able to suggest new ideas in..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4515210) MS Meredith S. office manager > "The reports are very vague. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5037357) HG Harrison G. Manager > "Easy to use." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5035389) JW Jennifer W. Office Manager > "It's impossible to accurately track A/R as payments are applied back to invoice dates and not the day they are..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3203155) CH Casey H. Tech > "I can easily find the client by their name or phone number." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4169857) DM Daniele M. Veterinarian/Owner > "My biggest complaint is that they will not let me type in a date when doing date entry for birthdays vaccine reminders." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2471219) KT Kalah T. Practice Manager > "Neo is easy to use and easy to train with, with a great support team, and you can send in enhancement requests." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4373369) GK Gia K. Clinic Manager > "We dislike that some features are often changed that do not necessarily need to be changed." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3202724) BO Becky O. Veterinary Technician > "Neo was very easy to use in regard to create medical records, collect payment and the benefit of being directly..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3566446) CP Cheryl P. Office Manager > "it is not compatible with some of our other software" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3180485) LH Leslie H. Veterinarian > "The ease of use and being able to customize everything" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4038129) HS Harmandeep S. Veterinarian > "The reminder system leaves a lot to be desired. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3452924) JD John D. Veterinarian > "The e-mail reminders seem to run fine and the lab work is integrated to where it tells the lab station to run a test..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3089323) JP Jupiter P. LVT > "Definitely not as advanced as Cornerstone as far as tracking information inventory, patient, and client wise." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2959772) AD Ana D. CVT > "Very easy to use software." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4177799) AP Anna P. Owner/veterinarian > "The conversion from my old software was not perfect. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2595035) CH Cass H. Practice Manager > "The functionality, user friendly and to have the ability to have our labs go right into our patient failes, the..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2988636) JD John D. Veterinarian > "Now, development has come to a virtual standstill." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3089323) [View Reviews](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) LK Lauren K. Practice Manager > "It's user friendly and incredibly customizable from templates, estimates, clinical records to customizing your team's..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7036718) MV Margaret V. Associate veterinarian > "There is seemingly no way to create estimates for clients that can then be digitally transferred into a later invoice. Once..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672) GK Greg K. Owner > "Ezyvet is a fully comprehensive practice management system - running all aspects of the vet hospital from appointments to..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689099) SS Sue S. practice manager > "The IT upgrades are rarely useful and honestly I often shake my head as to why they don't seem to listen to the vets on the..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7156672) SL Shyloh L. Customer Service Representative > "It helps our customer support receptionist to easily assist clients and patients with scheduling and rescheduling new and..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7002787) MV Margaret V. Associate veterinarian > "Without extensive individual customization to streamline use and options, it is very clunky and inefficient, not intuitive." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672) KM Karen M. Hospital Administrator > "Excellent customer service, easily modified to fit clinic needs, tools to increase efficiency, reminder system is excellent,..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689502) SM Steve M. President and Lead Veterinarian > "For example, attaching images and handouts to a record so that it can be included in a summary is a cumbersome process." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689752) EP Elizabeth P. Practice Manager > "It is so easy to send records from ezyvet and also it itegrates with my online pharmacy and texting service which has saved me..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859) KM Kenzie M. veterinary technician > "over all it was a fine experience using it in the past but has become increasingly more annoying to operate" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7175098) SS Sue S. practice manager > "The clinical setout is easy to use and view histories and to be able to choose what you do and do not want to see makes things..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7156672) DC Dominick C. CSR > "I don't like the amount of different tabs and places where information can be stored." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837381) KG Kelli G. Practice Manager > "I love that ezyVet is cloud-based and I absolutely love all the integrations that ezyVet has, such as all Idexx labs,..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689635) TS Tolina S. Veterinarian > "Unable to search key words or topics in records (ex. if wanted to do a study on pancreatitis cases, one cannot search..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5084722) SW Sarah W. vet > "There is a lot of functionality to ezyVet - you can upload pictures, free-write, or use templates all in one spot" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6625177) AZ Anthony Z. Oncology Clinician > "Confusing, complicated, multiple paths to get... nowhere - or everywhere." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7094287) AT Autumn T. Director of System Integrations > "The flexibility it has for super admins, customization, integrations, and features." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) DC Dale C. RVT > "Everything, this system is tedious, time consuming and completely and unnecessarily dumb." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7049143) SS Sue S. practice manager > "Internal memo's are wonderful and help with internal communication." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7156672) SB Sue B. Practice Manager > "Also, the blue fill on the total lines of reports is ridiculous." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6690125) EP Elizabeth P. Practice Manager > "Ezyvet has greatly improved my hospital's efficiency and record taking." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859) MV Margaret V. Associate veterinarian > "I get lost between the various tabs." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672) BLM Belle Lae M. Veterinary Practice Manager > "There are some features that I hope will come later & I hope they are actively testing AI integration, but day to day it runs..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842650) FS Fern S. Medical Director > "It lacks a "narrative function," which is more applicable in a general practice." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843735) KM Keith M. Veterinarian > "Intuitive, powerful, integration with - pathology labs-in house and external, wholesalers, EFTPOS and other credit providers,..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5063266) JS Johanna S. Veterinarian > "Once again, I do not recommend this program; it is pushed on clinics because of IDEXX and I think they are doing a disservice..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6772591) JV Joshua V. Hospital Manager > "Cloud based software is the newest tool that makes each work station its own vet practice, can see your whole hospital in a..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6118239) KM Karen M. Hospital Administrator > "layout can be confusing, difficult to find different menu items" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689502) WW Whitney W. Practice Manager > "We love Ezyvet it fits our busy mixed animal practice very well." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038572) CR Casey R. Veterinary Reception Manager > "Rescheduling appointments with Ezyvet is a bit of a pain." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6697713) KG Kelli G. Practice Manager > "We are a 24-hour emergency clinic and there is absolutely no down time with ezyVet, which is a must! " [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689635) WW Whitney W. Practice Manager > "Seems to have gotten slower when you have a question." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038572) KO Kendra O. LVT > "I like that it designed for veterinary use, they really thought about how the veterinary clinic would use each feature." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6493067) AT Autumn T. Director of System Integrations > "There have been many time where I have called and requested a call back and stay in queue, and I've never gotten a call back." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) SW Sarah W. vet > "Once you figure out how to use it, the program is really useful and it doesnt have the instability issues that the other vet..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6625177) SB Sue B. Practice Manager > "The initial phone calls and set up is cumbersome." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6690125) TS Tolina S. Veterinarian > "It nice how the diagnostic images such as radiographs, ultrasound, CT, MRI are included in the record and easily accessible." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5084722) SJ Sanjay J. vet > "Not good at all, even after 7 months all vets still struggling to has grasp of the system." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6674173) NB Nicole B. Veterinary Technician > "We love putting patient pictures on our charts too, always a day-maker." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6750300) LB Laura B. RVT, Inventory Manager, Admin. Asst. > "The document templates can be touchy and can be difficult to make documents look professional." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282) FS Fern S. Medical Director > "I would absolutely go with ezyVet again. While not intuitive to the new user, it gets all the jobs done that we need to be..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843735) NB Nicolas B. Veterinarian > "Getting requests in or bugs fixed is rather slow/cumbersome though." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6229246) AT Autumn T. Director of System Integrations > "I love that super admins have the flexibility to do things, build things, etc." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) MH Mathew H. Administration > "We miss being able to flag accounts for 'dangerous' dogs" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6079744) DC Dominick C. CSR > "I do like the vast amount of accessible innovations provided and the smoothness of the system." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837381) LB Laura B. RVT, Inventory Manager, Admin. Asst. > "The inability to set a minimum price for products" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282) SM Steve M. President and Lead Veterinarian > "Customer service is always responsive, and the software is extremely customizable." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689752) RB Rachael B. Practice Manager > "To many things that aren't utilized when you only run Dairy and Horse clients" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6161133) GR Ginger R. Veterinarian > "We have been with ezyvet for approximately 8-10 years and it has continued to improve and grown with our practice." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689726) AA Anna A. Practice Manager > "The system for setting up planning guides on the E-booking calendar feels cumbersome and is time consuming if there are..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3843108) LJ Laura J. Practice owner, DVM > "My team is comfortable with Ezyvet. " [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038051) EG Erin G. Principal Veterinarian > "Having to sign in all the time but it's a minor inconvenience" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6485576) GR Ginger R. Veterinarian > "I am still learning new features & it has evolved a lot since the beginning." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689726) AA Anna A. Practice Manager > "Staff spend a lot of time copy/pasting scripts when there isn't an integration with online pharmacies" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3843108) BV Bryan V. Vet Tech > "i have no troubles with using it everyday" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7112394) AH Adrian H. Sonographer > "There aren't many cons, but I will say that having to unlock the charges to each doctor when invoicing is a bit inconvenient." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4409239) MB Melissa B. Hospital Director > "I appreciate the frequent updates and software upgrades." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837378) VR Verified Reviewer Hospital Director > "EzyVet support had to disable the report totally because they too, couldn't stop their own software from reporting it." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#GetApp___4439229) EP Elizabeth P. Practice Manager > "From onboarding to go live I felt very prepared and helped." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859) VR Verified Reviewer Hospital Director > "Something that we knew would have a learning curve and may drop us back on production for 30 days, has truly exceeded those..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#GetApp___4439229) BV Bryan V. Vet Tech > "i don't mind it at all, the program is easy to use and better than most out there today." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7112394) JV Jos V. Veterinarian > "I don't have many negative issues with ezyvet- mostly it comes down to not having familiarized myself with everything that is..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4225866) DJ Denise J. Office Manager > "It is much better integrated in terms of record management thus reducing double entry." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6042679) DV Dianna V. Veterinary Technician > "Patient or client look-up can be challenging especially if you don't have the exact spelling." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3959355) Kathryn D. CEO > "The ability to customize your interface and create templates for EVERYTHING is absolutely amazing. As someone with ADHD these..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3865973) SH Sandra H. RVT > "I find the financial screens in the client area a little difficult to understand sometimes.(how" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4630502) NB Nicole B. Veterinary Technician > "My favorite of all veterinary hospital softwares." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6750300) LB Laurel B. CVT > "The dental chart is not an easy to use dental charting system and needs much work." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3837018) GA Greg A. Owner Veterinarian > "Patient histories are easily accessible to anyone to streamline appointments and patient care." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6088274) KN Kandi N. Manager > "Lots of tabs and buttons, a bit overwhelming at first" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3917428) MB Melissa B. Hospital Director > "It's been easy to learn but there could be better online training." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837378) EN Emily N. Licensed veterinary technician > "Any issues i have would be toward the admin team that set up the program and chose how they wanted it to run." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3835671) DH Diana H. Veterinarian > "Whenever we need help the customer service on the phone helps us almost instantaneously. " [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5048617) MG Mary G. Owner > "Inventory has some glitches, it could be more user friendly." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4211092) KG Katie G. Veterinary Assistant > "I love the efficiency and understandability of it." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6523959) BS Benjamin S. Practice Manager > "Sometimes updates will come out that break certain features and you have to wait weeks for the next update to come out for it..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3482705) MB Mark B. Veterinarian > "Efficiency of note taking, speed/ease of working from home, straightforward functionality and organization." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6094550) KB Kat B. Senior Hospital Manager > "Cost prohibitive with adding users." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4789768) AT Autumn T. Director of System Integrations > "Very easy to use and I love the customization." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) MM Michael M. Owner/Veterinarian > "Considering they are now owned by IDEXX, the integration with their internal and external services has been disappointedly..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3406483) AT Autumn T. Director of System Integrations > "The flexibility it has for super admins, customization, integrations, and features." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) MV Margaret V. Associate veterinarian > "Without extensive individual customization to streamline use and options, it is very clunky and inefficient, not intuitive." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672) AT Autumn T. Director of System Integrations > "I love that super admins have the flexibility to do things, build things, etc." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) MM Michael M. Owner/Veterinarian > "Considering they are now owned by IDEXX, the integration with their internal and external services has been disappointedly..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3406483) AT Autumn T. Director of System Integrations > "Very easy to use and I love the customization." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) MM Michael M. Owner/Veterinarian > "We managed to the get the software functional enough for our opening but we are still having problems especially with IDEXX..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3406483) EN Emily N. Licensed veterinary technician > "I have found that the software is not only very easy to use (hence the name of the company), but it helps keep everything..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3835671) DC Dale C. RVT > "Everything, this system is tedious, time consuming and completely and unnecessarily dumb." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7049143) GK Greg K. Owner > "Ezyvet is a fully comprehensive practice management system - running all aspects of the vet hospital from appointments to..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689099) BH Beth H. CVT > "Difficult to learn, difficult to find what you're looking for easily." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3817135) KM Keith M. Veterinarian > "Intuitive, powerful, integration with - pathology labs-in house and external, wholesalers, EFTPOS and other credit providers,..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5063266) AT Autumn T. Director of System Integrations > "There have been many time where I have called and requested a call back and stay in queue, and I've never gotten a call back." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) [View Reviews](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) ## User interface 4.21 (117) 4.62 (278) ### Features IDEXX Neo 30/49 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Autonomous Task Execution - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Natural Language Interaction - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Proactive Assistance - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/145988/IDEXX-Neo/#features) ezyVet Top features 42/49 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Autonomous Task Execution - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Natural Language Interaction - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Proactive Assistance - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#features) ### Recognition No recognitions have been awarded to IDEXX Neo ezyVet is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Veterinary Software (2024)  ### Deployment & support IDEXX Neo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ezyVet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details IDEXX Neo - By IDEXX - Located in United States - Founded in 1983 ezyVet - By IDEXX - Located in United States - Founded in 1983 ## Popular Comparisons [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $290/month Price $116/month 3.9 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-145988/DaySmart-Vet-vs-IDEXX-Neo) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $260.5/month Price $116/month 4.5 Features 4.4 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/99977-133166/ezyVet-Cloud-Vet-Software-vs-DaySmart-Vet) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $290/month Price Contact vendor for pricing 3.9 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/145988-234498/IDEXX-Neo-vs-Instinct-EMR) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $260.5/month Price Contact vendor for pricing 4.5 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/99977-234498/ezyVet-Cloud-Vet-Software-vs-Instinct-EMR) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $290/month Price Contact vendor for pricing 3.9 Features 3.6 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-145988/Covetrus-Pulse-vs-IDEXX-Neo) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $260.5/month Price Contact vendor for pricing 4.5 Features 3.6 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/99977-130107/ezyVet-Cloud-Vet-Software-vs-Covetrus-Pulse) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.73 (89)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $290/month Price $299/month 3.9 Features 4.6 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/145988-172485/IDEXX-Neo-vs-Shepherd-App) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.73 (89)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $260.5/month Price $299/month 4.5 Features 4.6 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/99977-172485/ezyVet-Cloud-Vet-Software-vs-Shepherd-App) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Digitail](https://www.capterra.com/p/167764/Digitail/)[4.72 (105)](https://www.capterra.com/p/167764/Digitail/reviews/) $290/month Price $289/month 3.9 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/145988-167764/IDEXX-Neo-vs-Digitail) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.44 (293)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) $260.5/month Price $35/month 4.5 Features 4.2 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-142264/ezyVet-Cloud-Vet-Software-vs-Appointment-Scheduling) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) $290/month Price $249/month 3.9 Features 4.7 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/145988-162603/IDEXX-Neo-vs-Online-Booking) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [Digitail](https://www.capterra.com/p/167764/Digitail/)[4.72 (105)](https://www.capterra.com/p/167764/Digitail/reviews/) $260.5/month Price $289/month 4.5 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/99977-167764/ezyVet-Cloud-Vet-Software-vs-Digitail)