# Compare ezyVet vs IDEXX Neo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare IDEXX Neo and ezyVet based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/99977-145988/ezyVet-Cloud-Vet-Software-vs-IDEXX-Neo

---

# IDEXX Neo vs ezyVet Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

IDEXX NeoezyVet2/4 selected

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

[## IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

Starting Price

$290.00/month

Value-for-Money

4.3

Functionality

3.9

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

CD

BL

BL

Based on [117 reviews](#user-reviews)

Positive

99

Neutral

8

Negative

10

[## ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Starting Price

$260.50/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

LK

SL

Based on [276 reviews](#user-reviews)

Positive

264

Neutral

1

Negative

11

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## Summary

* * *

Features in Veterinary Software

30 / 46

Only IDEXX Neo

-   Live Chat
-   Task Scheduling

Best performer

42 / 46

Only ezyVet

-   Accounting
-   Activity Dashboard
-   CRM

User satisfaction

User satisfaction

4.2

User reviews[117](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

Ease of use

4.4

Functionality

3.9

Value for money

4.3

Customer support

4.5

User satisfaction

4.6

User reviews[276](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$290Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$260.50Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Independent veterinary practices, mobile clinics, and shelters.

Best for

ezyVet lets vets be vets. Packed with tools to drive efficiency, ezyVet helps practices reach their full potential by improving workflows, automating repetitive tasks, and enabling smarter decisions.

## User reviews

Pros & cons

CD

Carsyn D.

veterinary assistant

> "This software does it all- scheduling, record keeping, invoices, and prescriptions- making it really user friendly for..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6001966)

PS

PAMELA S.

Veterinarian and owner

> "I;ve spent hours on the phone with the credit card processing company and despite Idexx telling us we have to contact..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6705277)

BL

Bethany L.

Receptionist

> "My overall experience is pretty decent, considering it does have general scheduling ability and patient tracking."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730)

PS

PAMELA S.

Veterinarian and owner

> "WE NEVER GOT ANY INVOICES WITH THE CHARGES BECAUSE THEY WERE IN THE PORTAL WHICH WE NEVER SIGNED UP FOR BECAUSE WE..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6705277)

BL

Bethany L.

Receptionist

> "It is quite an affordable program, and it has the ability to schedule appointments easily."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730)

BL

Bethany L.

Receptionist

> "There are also issues with sharing records to other vets or owners. "

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730)

BO

Becky O.

Veterinary Technician

> "Neo was very easy to use in regard to create medical records, collect payment and the benefit of being directly..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3566446)

MS

Meredith S.

office manager

> "Hard to do large animal clients, inventory is a NIGHTMARE! If you do any inventory on a regular basis - stay away..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5037357)

CH

Casey H.

Tech

> "I like that everything I need is at my fingertips. If a client calls and asks what medications my cat needs to be on."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4169857)

LH

Lisa H.

LVT Instructor

> "For instance, if they forget to complete an item on the anesthesia monitoring form it must be completely restarted. "

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5035692)

JD

John D.

Veterinarian

> "The e-mail reminders seem to run fine and the lab work is integrated to where it tells the lab station to run a test..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3089323)

MS

Meredith S.

office manager

> "The reports are very vague. "

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5037357)

SC

Shawn C.

veterinarian-owner

> "Integration with lab and imaging services has been an excellent addition to the practice. "

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4039058)

JW

Jennifer W.

Office Manager

> "It's impossible to accurately track A/R as payments are applied back to invoice dates and not the day they are..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3203155)

TG

Tammy G.

Practice Manager

> "It has been very easy to train new staff on this program and I like that fact of being able to suggest new ideas in..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4515210)

JP

Jupiter P.

LVT

> "Definitely not as advanced as Cornerstone as far as tracking information inventory, patient, and client wise."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2959772)

HG

Harrison G.

Manager

> "Easy to use."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5035389)

DM

Daniele M.

Veterinarian/Owner

> "My biggest complaint is that they will not let me type in a date when doing date entry for birthdays vaccine reminders."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2471219)

CH

Casey H.

Tech

> "I can easily find the client by their name or phone number."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4169857)

GK

Gia K.

Clinic Manager

> "We dislike that some features are often changed that do not necessarily need to be changed."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3202724)

CH

Cass H.

Practice Manager

> "The functionality, user friendly and to have the ability to have our labs go right into our patient failes, the..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2988636)

CP

Cheryl P.

Office Manager

> "it is not compatible with some of our other software"

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3180485)

KT

Kalah T.

Practice Manager

> "Neo is easy to use and easy to train with, with a great support team, and you can send in enhancement requests."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4373369)

HS

Harmandeep S.

Veterinarian

> "The reminder system leaves a lot to be desired. "

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3452924)

NB

Nicole B.

Practice Manager

> "It's a clean looking schedule. "

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3541559)

JD

John D.

Veterinarian

> "Now, development has come to a virtual standstill."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3089323)

LH

Leslie H.

Veterinarian

> "The ease of use and being able to customize everything"

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4038129)

AP

Anna P.

Owner/veterinarian

> "The conversion from my old software was not perfect. "

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2595035)

[View Reviews](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

LK

Lauren K.

Practice Manager

> "It's user friendly and incredibly customizable from templates, estimates, clinical records to customizing your team's..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7036718)

MV

Margaret V.

Associate veterinarian

> "There is seemingly no way to create estimates for clients that can then be digitally transferred into a later invoice. Once..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672)

SL

Shyloh L.

Customer Service Representative

> "It helps our customer support receptionist to easily assist clients and patients with scheduling and rescheduling new and..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7002787)

MV

Margaret V.

Associate veterinarian

> "Without extensive individual customization to streamline use and options, it is very clunky and inefficient, not intuitive."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672)

EP

Elizabeth P.

Practice Manager

> "It is so easy to send records from ezyvet and also it itegrates with my online pharmacy and texting service which has saved..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859)

DC

Dominick C.

CSR

> "I don't like the amount of different tabs and places where information can be stored."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837381)

GK

Greg K.

Owner

> "Ezyvet is a fully comprehensive practice management system - running all aspects of the vet hospital from appointments to..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689099)

AZ

Anthony Z.

Oncology Clinician

> "Confusing, complicated, multiple paths to get... nowhere - or everywhere."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7094287)

AT

Autumn T.

Director of System Integrations

> "The flexibility it has for super admins, customization, integrations, and features."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

SM

Steve M.

President and Lead Veterinarian

> "For example, attaching images and handouts to a record so that it can be included in a summary is a cumbersome process."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689752)

KM

Karen M.

Hospital Administrator

> "Excellent customer service, easily modified to fit clinic needs, tools to increase efficiency, reminder system is..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689502)

DC

Dale C.

RVT

> "Everything, this system is tedious, time consuming and completely and unnecessarily dumb."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7049143)

EP

Elizabeth P.

Practice Manager

> "Ezyvet has greatly improved my hospital's efficiency and record taking."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859)

MV

Margaret V.

Associate veterinarian

> "I get lost between the various tabs."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672)

KG

Kelli G.

Practice Manager

> "I love that ezyVet is cloud-based and I absolutely love all the integrations that ezyVet has, such as all Idexx labs,..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689635)

FS

Fern S.

Medical Director

> "It lacks a "narrative function," which is more applicable in a general practice."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843735)

BLM

Belle Lae M.

Veterinary Practice Manager

> "There are some features that I hope will come later & I hope they are actively testing AI integration, but day to day it..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842650)

LB

Laura B.

RVT, Inventory Manager, Admin. Asst.

> "The document templates can be touchy and can be difficult to make documents look professional."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282)

SW

Sarah W.

vet

> "There is a lot of functionality to ezyVet - you can upload pictures, free-write, or use templates all in one spot"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6625177)

AT

Autumn T.

Director of System Integrations

> "There have been many time where I have called and requested a call back and stay in queue, and I've never gotten a call..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

KM

Keith M.

Veterinarian

> "Intuitive, powerful, integration with - pathology labs-in house and external, wholesalers, EFTPOS and other credit..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5063266)

TS

Tolina S.

Veterinarian

> "Unable to search key words or topics in records (ex. if wanted to do a study on pancreatitis cases, one cannot search..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5084722)

FS

Fern S.

Medical Director

> "I would absolutely go with ezyVet again. While not intuitive to the new user, it gets all the jobs done that we need to..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843735)

SB

Sue B.

Practice Manager

> "Also, the blue fill on the total lines of reports is ridiculous."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6690125)

JV

Joshua V.

Hospital Manager

> "Cloud based software is the newest tool that makes each work station its own vet practice, can see your whole hospital in a..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6118239)

LB

Laura B.

RVT, Inventory Manager, Admin. Asst.

> "The inability to set a minimum price for products"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282)

AT

Autumn T.

Director of System Integrations

> "I love that super admins have the flexibility to do things, build things, etc."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

JS

Johanna S.

Veterinarian

> "Once again, I do not recommend this program; it is pushed on clinics because of IDEXX and I think they are doing a..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6772591)

DC

Dominick C.

CSR

> "I do like the vast amount of accessible innovations provided and the smoothness of the system."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837381)

KM

Karen M.

Hospital Administrator

> "layout can be confusing, difficult to find different menu items"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689502)

WW

Whitney W.

Practice Manager

> "We love Ezyvet it fits our busy mixed animal practice very well."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038572)

CR

Casey R.

Veterinary Reception Manager

> "Rescheduling appointments with Ezyvet is a bit of a pain."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6697713)

KG

Kelli G.

Practice Manager

> "We are a 24-hour emergency clinic and there is absolutely no down time with ezyVet, which is a must! "

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689635)

WW

Whitney W.

Practice Manager

> "Seems to have gotten slower when you have a question."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038572)

KO

Kendra O.

LVT

> "I like that it designed for veterinary use, they really thought about how the veterinary clinic would use each feature."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6493067)

EG

Erin G.

Principal Veterinarian

> "Having to sign in all the time but it's a minor inconvenience"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6485576)

SW

Sarah W.

vet

> "Once you figure out how to use it, the program is really useful and it doesnt have the instability issues that the other..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6625177)

SB

Sue B.

Practice Manager

> "The initial phone calls and set up is cumbersome."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6690125)

TS

Tolina S.

Veterinarian

> "It nice how the diagnostic images such as radiographs, ultrasound, CT, MRI are included in the record and easily accessible."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5084722)

SJ

Sanjay J.

vet

> "Not good at all, even after 7 months all vets still struggling to has grasp of the system."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6674173)

BV

Bryan V.

Vet Tech

> "i have no troubles with using it everyday"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7112394)

NB

Nicolas B.

Veterinarian

> "Getting requests in or bugs fixed is rather slow/cumbersome though."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6229246)

MB

Melissa B.

Hospital Director

> "I appreciate the frequent updates and software upgrades."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837378)

MH

Mathew H.

Administration

> "We miss being able to flag accounts for 'dangerous' dogs"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6079744)

EP

Elizabeth P.

Practice Manager

> "From onboarding to go live I felt very prepared and helped."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859)

RB

Rachael B.

Practice Manager

> "To many things that aren't utilized when you only run Dairy and Horse clients"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6161133)

BV

Bryan V.

Vet Tech

> "i don't mind it at all, the program is easy to use and better than most out there today."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7112394)

AA

Anna A.

Practice Manager

> "The system for setting up planning guides on the E-booking calendar feels cumbersome and is time consuming if there are..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3843108)

NB

Nicole B.

Veterinary Technician

> "We love putting patient pictures on our charts too, always a day-maker."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6750300)

VR

Verified Reviewer

Founder/Owner

> "I quickly quit my contract and left as fast as I could from this company."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5024548)

BB

Breanne B.

Veterinary Technician

> "All we need is in one program, this product is great for booking and keeping track of appointments and diagnostics."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4981537)

AA

Anna A.

Practice Manager

> "Staff spend a lot of time copy/pasting scripts when there isn't an integration with online pharmacies"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3843108)

SM

Steve M.

President and Lead Veterinarian

> "Customer service is always responsive, and the software is extremely customizable."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689752)

AH

Adrian H.

Sonographer

> "There aren't many cons, but I will say that having to unlock the charges to each doctor when invoicing is a bit..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4409239)

MB

Melissa B.

Hospital Director

> "It's been easy to learn but there could be better online training."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837378)

VR

Verified Reviewer

Hospital Director

> "EzyVet support had to disable the report totally because they too, couldn't stop their own software from reporting it."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#GetApp___4439229)

LB

Laura B.

RVT, Inventory Manager, Admin. Asst.

> "nd Ease of use - The only system that does work for Veterinary specialty hospitals"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282)

VR

Verified Reviewer

Hospital Director

> "Something that we knew would have a learning curve and may drop us back on production for 30 days, has truly exceeded those..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#GetApp___4439229)

GR

Ginger R.

Veterinarian

> "We have been with ezyvet for approximately 8-10 years and it has continued to improve and grown with our practice."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689726)

BH

Beth H.

CVT

> "I have struggled to learn where things are and how to get to certain parts of the patients file."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3817135)

LJ

Laura J.

Practice owner, DVM

> "My team is comfortable with Ezyvet. "

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038051)

JV

Jos V.

Veterinarian

> "I don't have many negative issues with ezyvet- mostly it comes down to not having familiarized myself with everything that..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4225866)

AT

Autumn T.

Director of System Integrations

> "Very easy to use and I love the customization."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

DV

Dianna V.

Veterinary Technician

> "Patient or client look-up can be challenging especially if you don't have the exact spelling."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3959355)

JG

Juanita G.

Clinical Coordinator

> "EzyVet software has allowed for growth of our business. Once navigation of the program is learned, it flows very well. "

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5011614)

SH

Sandra H.

RVT

> "I find the financial screens in the client area a little difficult to understand sometimes.(how"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4630502)

JG

Juanita G.

Clinical Coordinator

> "It offers features that allow us to customize how we use the system. "

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5011614)

LB

Laurel B.

CVT

> "The dental chart is not an easy to use dental charting system and needs much work."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3837018)

GR

Ginger R.

Veterinarian

> "I am still learning new features & it has evolved a lot since the beginning."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689726)

KN

Kandi N.

Manager

> "Lots of tabs and buttons, a bit overwhelming at first"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3917428)

JR

Jennifer R.

Veterinarian and Owner

> "Given that my new pursuits do not require staffing to complete most of my visits, the use of ezyvet has allowed me to..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3596695)

KH

Kelly H.

Owner

> "Too many layers for each patient/client"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___3554448)

JB

Jessica B.

Client Care Coordinator

> "Very easy to use and learn!"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843575)

EN

Emily N.

Licensed veterinary technician

> "Any issues i have would be toward the admin team that set up the program and chose how they wanted it to run."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3835671)

JB

Jessica B.

Client Care Coordinator

> "I recommend EZYVet to a lot of other hospitals!"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843575)

MG

Mary G.

Owner

> "Inventory has some glitches, it could be more user friendly."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4211092)

SL

Shyloh L.

Customer Service Representative

> "My overall experience with ezyVet is very user friendly, easy to access and efficient!"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7002787)

KH

Kacy H.

Surgeon's Assistant

> "It yells at you for opening too many tabs"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3782990)

JR

Jennifer R.

Veterinarian and Owner

> "Having the ability to manage client communication, recordkeeping, referring veterinarian communication, invoicing and..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3596695)

BS

Benjamin S.

Practice Manager

> "Sometimes updates will come out that break certain features and you have to wait weeks for the next update to come out for..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3482705)

[View Reviews](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

## User interface

4.21 (117)

4.64 (276)

### Features

IDEXX Neo

30/46

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/145988/IDEXX-Neo/#features)

ezyVet

Top features

42/46

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#features)

### Recognition

No recognitions have been awarded to IDEXX Neo

ezyVet

Best Value VeterinarySoftware (2024) 

### Deployment & support

IDEXX Neo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ezyVet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

IDEXX Neo

-   By IDEXX
-   Located in United States
-   Founded in 1983

ezyVet

-   By IDEXX
-   Located in United States
-   Founded in 1983

## Popular Comparisons

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

vs

[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (282)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

$290/month

Price

$116/month

3.9

Features

4.4

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/133166-145988/DaySmart-Vet-vs-IDEXX-Neo)

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

vs

[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (282)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

$260.5/month

Price

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4.5

Features

4.4

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/99977-133166/ezyVet-Cloud-Vet-Software-vs-DaySmart-Vet)

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

vs

[Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

$290/month

Price

Contact vendor for pricing

3.9

Features

4.8

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/145988-234498/IDEXX-Neo-vs-Instinct-EMR)

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

vs

[Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

$260.5/month

Price

Contact vendor for pricing

4.5

Features

4.8

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/99977-234498/ezyVet-Cloud-Vet-Software-vs-Instinct-EMR)

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

vs

[Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/)

$290/month

Price

Contact vendor for pricing

3.9

Features

3.6

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/130107-145988/Covetrus-Pulse-vs-IDEXX-Neo)

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

vs

[Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/)

$260.5/month

Price

Contact vendor for pricing

4.5

Features

3.6

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/99977-130107/ezyVet-Cloud-Vet-Software-vs-Covetrus-Pulse)

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

vs

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

$290/month

Price

$299/month

3.9

Features

4.6

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/145988-172485/IDEXX-Neo-vs-Shepherd-App)

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

vs

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

$260.5/month

Price

$299/month

4.5

Features

4.6

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/99977-172485/ezyVet-Cloud-Vet-Software-vs-Shepherd-App)

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

vs

[Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

$290/month

Price

Contact vendor for pricing

3.9

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/145988-204324/IDEXX-Neo-vs-Covetrus-Prescription-Management)

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

vs

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

$260.5/month

Price

$35/month

4.5

Features

4.2

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/99977-142264/ezyVet-Cloud-Vet-Software-vs-Appointment-Scheduling)

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

vs

[Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/)

$290/month

Price

$249/month

3.9

Features

4.7

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/145988-162603/IDEXX-Neo-vs-Online-Booking)

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

vs

[Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

$260.5/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/99977-204324/ezyVet-Cloud-Vet-Software-vs-Covetrus-Prescription-Management)