# Compare ezyVet vs PetDesk 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ezyVet and PetDesk based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/99977-166086/ezyVet-Cloud-Vet-Software-vs-PetDesk

---

# ezyVet vs PetDesk Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ezyVetPetDesk2/4 selected

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.6 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

[PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.6 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/)

[## ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.6 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Starting Price

$260.50/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

LK

Based on [278 reviews](#user-reviews)

Positive

264

Neutral

1

Negative

13

[## PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.6 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/)

Starting Price

$249.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

DP

Based on [183 reviews](#user-reviews)

Positive

175

Neutral

5

Negative

3

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Veterinary Software

Best performer

42 / 46

Only ezyVet

-   Accounting
-   Alerts/Notifications
-   API

16 / 46

User satisfaction

User satisfaction

4.6

User reviews[278](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Ease of use

4.3

Functionality

4.5

Value for money

4.5

Customer support

4.5

User satisfaction

4.6

User reviews[183](https://www.capterra.com/p/166086/PetDesk/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$260.50Per User, Per Month

-   Free version
-   Free trial

Price starts from

$249Per Month

-   Free version
-   Free trial

Best for

Best for

ezyVet lets vets be vets. Packed with tools to drive efficiency, ezyVet helps practices reach their full potential by improving workflows, automating repetitive tasks, and enabling smarter decisions.

Best for

PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic’s operations while strengthening client relationships.

## User reviews

Pros & cons

LK

Lauren K.

Practice Manager

> "It's user friendly and incredibly customizable from templates, estimates, clinical records to customizing your team's..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7036718)

MV

Margaret V.

Associate veterinarian

> "There is seemingly no way to create estimates for clients that can then be digitally transferred into a later invoice...."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672)

SL

Shyloh L.

Customer Service Representative

> "It helps our customer support receptionist to easily assist clients and patients with scheduling and rescheduling new and..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7002787)

MV

Margaret V.

Associate veterinarian

> "Without extensive individual customization to streamline use and options, it is very clunky and inefficient, not intuitive."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672)

EP

Elizabeth P.

Practice Manager

> "It is so easy to send records from ezyvet and also it itegrates with my online pharmacy and texting service which has..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859)

SS

Sue S.

practice manager

> "The IT upgrades are rarely useful and honestly I often shake my head as to why they don't seem to listen to the vets on..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7156672)

GK

Greg K.

Owner

> "Ezyvet is a fully comprehensive practice management system - running all aspects of the vet hospital from appointments to..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689099)

AZ

Anthony Z.

Oncology Clinician

> "Confusing, complicated, multiple paths to get... nowhere - or everywhere."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7094287)

KM

Karen M.

Hospital Administrator

> "Excellent customer service, easily modified to fit clinic needs, tools to increase efficiency, reminder system is..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689502)

SM

Steve M.

President and Lead Veterinarian

> "For example, attaching images and handouts to a record so that it can be included in a summary is a cumbersome process."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689752)

SS

Sue S.

practice manager

> "The clinical setout is easy to use and view histories and to be able to choose what you do and do not want to see makes..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7156672)

MV

Margaret V.

Associate veterinarian

> "I get lost between the various tabs."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672)

EP

Elizabeth P.

Practice Manager

> "Ezyvet has greatly improved my hospital's efficiency and record taking."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859)

KM

Kenzie M.

veterinary technician

> "over all it was a fine experience using it in the past but has become increasingly more annoying to operate"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7175098)

KG

Kelli G.

Practice Manager

> "I love that ezyVet is cloud-based and I absolutely love all the integrations that ezyVet has, such as all Idexx labs,..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689635)

DC

Dominick C.

CSR

> "I don't like the amount of different tabs and places where information can be stored."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837381)

SW

Sarah W.

vet

> "There is a lot of functionality to ezyVet - you can upload pictures, free-write, or use templates all in one spot"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6625177)

TS

Tolina S.

Veterinarian

> "Unable to search key words or topics in records (ex. if wanted to do a study on pancreatitis cases, one cannot search..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5084722)

AT

Autumn T.

Director of System Integrations

> "The flexibility it has for super admins, customization, integrations, and features."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

DC

Dale C.

RVT

> "Everything, this system is tedious, time consuming and completely and unnecessarily dumb."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7049143)

SS

Sue S.

practice manager

> "Internal memo's are wonderful and help with internal communication."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7156672)

SB

Sue B.

Practice Manager

> "Also, the blue fill on the total lines of reports is ridiculous."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6690125)

BLM

Belle Lae M.

Veterinary Practice Manager

> "There are some features that I hope will come later & I hope they are actively testing AI integration, but day to day it..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842650)

FS

Fern S.

Medical Director

> "It lacks a "narrative function," which is more applicable in a general practice."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843735)

KM

Keith M.

Veterinarian

> "Intuitive, powerful, integration with - pathology labs-in house and external, wholesalers, EFTPOS and other credit..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5063266)

JS

Johanna S.

Veterinarian

> "Once again, I do not recommend this program; it is pushed on clinics because of IDEXX and I think they are doing a..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6772591)

JV

Joshua V.

Hospital Manager

> "Cloud based software is the newest tool that makes each work station its own vet practice, can see your whole hospital in..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6118239)

KM

Karen M.

Hospital Administrator

> "layout can be confusing, difficult to find different menu items"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689502)

WW

Whitney W.

Practice Manager

> "We love Ezyvet it fits our busy mixed animal practice very well."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038572)

CR

Casey R.

Veterinary Reception Manager

> "Rescheduling appointments with Ezyvet is a bit of a pain."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6697713)

KG

Kelli G.

Practice Manager

> "We are a 24-hour emergency clinic and there is absolutely no down time with ezyVet, which is a must! "

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689635)

WW

Whitney W.

Practice Manager

> "Seems to have gotten slower when you have a question."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038572)

KO

Kendra O.

LVT

> "I like that it designed for veterinary use, they really thought about how the veterinary clinic would use each feature."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6493067)

AT

Autumn T.

Director of System Integrations

> "There have been many time where I have called and requested a call back and stay in queue, and I've never gotten a call..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

SW

Sarah W.

vet

> "Once you figure out how to use it, the program is really useful and it doesnt have the instability issues that the other..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6625177)

EG

Erin G.

Principal Veterinarian

> "Having to sign in all the time but it's a minor inconvenience"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6485576)

TS

Tolina S.

Veterinarian

> "It nice how the diagnostic images such as radiographs, ultrasound, CT, MRI are included in the record and easily..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5084722)

SB

Sue B.

Practice Manager

> "The initial phone calls and set up is cumbersome."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6690125)

BV

Bryan V.

Vet Tech

> "i have no troubles with using it everyday"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7112394)

SJ

Sanjay J.

vet

> "Not good at all, even after 7 months all vets still struggling to has grasp of the system."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6674173)

EP

Elizabeth P.

Practice Manager

> "From onboarding to go live I felt very prepared and helped."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859)

LB

Laura B.

RVT, Inventory Manager, Admin. Asst.

> "The document templates can be touchy and can be difficult to make documents look professional."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282)

BV

Bryan V.

Vet Tech

> "i don't mind it at all, the program is easy to use and better than most out there today."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7112394)

NB

Nicolas B.

Veterinarian

> "Getting requests in or bugs fixed is rather slow/cumbersome though."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6229246)

NB

Nicole B.

Veterinary Technician

> "We love putting patient pictures on our charts too, always a day-maker."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6750300)

MH

Mathew H.

Administration

> "We miss being able to flag accounts for 'dangerous' dogs"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6079744)

FS

Fern S.

Medical Director

> "I would absolutely go with ezyVet again. While not intuitive to the new user, it gets all the jobs done that we need to..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843735)

LB

Laura B.

RVT, Inventory Manager, Admin. Asst.

> "The inability to set a minimum price for products"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282)

AT

Autumn T.

Director of System Integrations

> "I love that super admins have the flexibility to do things, build things, etc."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

RB

Rachael B.

Practice Manager

> "To many things that aren't utilized when you only run Dairy and Horse clients"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6161133)

DC

Dominick C.

CSR

> "I do like the vast amount of accessible innovations provided and the smoothness of the system."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837381)

AA

Anna A.

Practice Manager

> "The system for setting up planning guides on the E-booking calendar feels cumbersome and is time consuming if there are..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3843108)

BB

Breanne B.

Veterinary Technician

> "All we need is in one program, this product is great for booking and keeping track of appointments and diagnostics."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4981537)

VR

Verified Reviewer

Founder/Owner

> "I quickly quit my contract and left as fast as I could from this company."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5024548)

SM

Steve M.

President and Lead Veterinarian

> "Customer service is always responsive, and the software is extremely customizable."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689752)

AA

Anna A.

Practice Manager

> "Staff spend a lot of time copy/pasting scripts when there isn't an integration with online pharmacies"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3843108)

GR

Ginger R.

Veterinarian

> "We have been with ezyvet for approximately 8-10 years and it has continued to improve and grown with our practice."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689726)

AH

Adrian H.

Sonographer

> "There aren't many cons, but I will say that having to unlock the charges to each doctor when invoicing is a bit..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4409239)

LJ

Laura J.

Practice owner, DVM

> "My team is comfortable with Ezyvet. "

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038051)

VR

Verified Reviewer

Hospital Director

> "EzyVet support had to disable the report totally because they too, couldn't stop their own software from reporting it."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#GetApp___4439229)

JG

Juanita G.

Clinical Coordinator

> "EzyVet software has allowed for growth of our business. Once navigation of the program is learned, it flows very well. "

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5011614)

VR

Verified Reviewer

Hospital Director

> "Something that we knew would have a learning curve and may drop us back on production for 30 days, has truly exceeded..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#GetApp___4439229)

JG

Juanita G.

Clinical Coordinator

> "It offers features that allow us to customize how we use the system. "

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5011614)

BH

Beth H.

CVT

> "I have struggled to learn where things are and how to get to certain parts of the patients file."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3817135)

GR

Ginger R.

Veterinarian

> "I am still learning new features & it has evolved a lot since the beginning."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689726)

JV

Jos V.

Veterinarian

> "I don't have many negative issues with ezyvet- mostly it comes down to not having familiarized myself with everything that..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4225866)

MB

Melissa B.

Hospital Director

> "I appreciate the frequent updates and software upgrades."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837378)

DV

Dianna V.

Veterinary Technician

> "Patient or client look-up can be challenging especially if you don't have the exact spelling."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3959355)

SL

Shyloh L.

Customer Service Representative

> "My overall experience with ezyVet is very user friendly, easy to access and efficient!"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7002787)

SH

Sandra H.

RVT

> "I find the financial screens in the client area a little difficult to understand sometimes.(how"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4630502)

DJ

Denise J.

Office Manager

> "It is much better integrated in terms of record management thus reducing double entry."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6042679)

LB

Laurel B.

CVT

> "The dental chart is not an easy to use dental charting system and needs much work."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3837018)

Kathryn D.

CEO

> "The ability to customize your interface and create templates for EVERYTHING is absolutely amazing. As someone with ADHD..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3865973)

KN

Kandi N.

Manager

> "Lots of tabs and buttons, a bit overwhelming at first"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3917428)

NB

Nicole B.

Veterinary Technician

> "My favorite of all veterinary hospital softwares."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6750300)

EN

Emily N.

Licensed veterinary technician

> "Any issues i have would be toward the admin team that set up the program and chose how they wanted it to run."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3835671)

GA

Greg A.

Owner Veterinarian

> "Patient histories are easily accessible to anyone to streamline appointments and patient care."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6088274)

MG

Mary G.

Owner

> "Inventory has some glitches, it could be more user friendly."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4211092)

MB

Melissa B.

Hospital Director

> "It's been easy to learn but there could be better online training."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837378)

KH

Kacy H.

Surgeon's Assistant

> "It yells at you for opening too many tabs"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3782990)

[View Reviews](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Dana P.

CVOM

> "The best ones being automatic reminders for appointments the ability to request medications and appointments online...."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7138419)

AP

August P.

Veterinary Technician

> "Loading times can occasionally be slow, especially during busy hours, and some features require too many clicks to..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392)

AP

August P.

Veterinary Technician

> "It has improved communication, decreased no-shows, and saved our staff valuable time so we can focus more on patient..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392)

SM

Samantha M.

Hospital Manager

> "Text syncing could use some work. When we sync text communications, it doesn't implement super well into our PIMS."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552)

AP

August P.

Veterinary Technician

> "I love using PetDesk because it makes managing our veterinary clinic’s daily workflow simple and efficient."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392)

ZL

Zoe L.

Veterinary Assistant and Office Manager

> "It didn't sync seamlessly with practice software. If a client updated their email address, name or contact info, it..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6517900)

BS

Bethany S.

Office Manager and Technician

> "Having online booking, texts, refill requests, and reminders all on one platform has helped streamline our client..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689)

VT

Vince T.

Practice - Office Manager

> "After an initial set-up meeting, we lost all communication with our rep."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868)

BS

Bethany S.

Office Manager and Technician

> "It has saved our front desk team a lot of time, not having to manually call each client for a day of appointments."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689)

BS

Bethany S.

Office Manager and Technician

> "When transferring a patient to a new client (change of owners), we have had some issues with reminders making it to..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689)

VT

Vince T.

Practice - Office Manager

> "Our implementation specialist was pretty good - attentive and communicated well."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868)

VT

Vince T.

Practice - Office Manager

> "I did not properly vet them like I did our general PIMS provider."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868)

VT

Vince T.

Practice - Office Manager

> "The website team was fairly solid during implementation."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868)

ZL

Zoe L.

Veterinary Assistant and Office Manager

> "This was confusing for clients who would request we send reminders to a certain email address."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6517900)

VT

Vince T.

Practice - Office Manager

> "Overall, my experience with the website team has been decent - but you really have to stay on top of them."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868)

VT

Vince T.

Practice - Office Manager

> "Several days have passed with no response."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868)

RR

Rebecca R.

Office Manager

> "I have been told they are working on changing that so hopefully there will be functionality for multiple phone..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955)

MH

Misty H.

Office Manager

> "They were not compatible and some of the text messaging was not compatible either."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6835161)

RR

Rebecca R.

Office Manager

> "The app is also great and has a lot of information for clients about their pets."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955)

VT

Vince T.

Practice - Office Manager

> "My experience with the phone team has been abysmal."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868)

SM

Samantha M.

Hospital Manager

> "It's help streamline scheduling."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552)

JW

Jenn W.

Practice Manager

> "Sometimes if a a team member forget, since the appointment was made on PetDesk, clients would show up for an..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5023846)

KH

Kyra H.

Practice Manager

> "PetDesk is super user friendly, and has been very helpful with our client communications."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6730440)

KW

Katie W.

Licensed Veterinary Technician

> "One of the biggest issues was with appointment scheduling. If someone requested an appointment and that timeslot was..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3174243)

MH

Misty H.

Office Manager

> "I did enjoy PetDesk as far as the aesthetic of the site."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6835161)

CK

Courtney K.

Office Manager

> "We just cancelled our services with PetDesk because we switched over to Vetstoria who can allow our clients to live..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3274651)

VR

Verified Reviewer

Assistant

> "I am able to choose a date and time that fits my busy lifestyle from the comfort of home day or night. "

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589)

JM

Jennifer M.

Receptionist

> "I am also not a fan of if a client wants an appointment that’s not available, that there is not a please call our..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2962074)

BR

Brittany R.

Practice Manager

> "I also like the customization options provided for appointment requests."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4986820)

ML

Melisa L.

Assistant Manager

> "therefore it's hard to fully integrate it into all of my vet needs. "

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4382847)

VR

Verified Reviewer

Assistant

> "I also feel good knowing that I will receive confirmation of my appointment from my vet allowing me to feel heard."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589)

BW

Barbara W.

Manager

> "The program doesn't integrate with the software system."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3969807)

SM

Samantha M.

Hospital Manager

> "Clients love Petdesk."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552)

KW

Katie W.

Licensed Veterinary Technician

> "However, if, by the time the client responded, those timeslots are no longer available, it becomes more difficult to..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3174243)

SL

Samantha L.

Operations Manager

> "Great experience and wonderful customer service experience."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6607445)

NL

Noam L.

Practice Manager

> "On occasion when changes are made within 24 hours the system doesn't get to update before a confirmation is sent,..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2627516)

RR

Rebecca R.

Office Manager

> "Great customer support"

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955)

JS

Jamie S.

Business Administrator

> "We purchased the texting option and the only negative we have found so far is the refresh rate (not instant)."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2812151)

RR

Rebecca R.

Office Manager

> "Easy for staff to learn and clients to use"

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955)

CC

Candice C.

Client Care Manager

> "I know you've implemented "valid number" next to client phone numbers but it's still confusing and takes more time..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449)

VR

Verified Reviewer

Assistant

> "I like that scheduling doesn't feel pressured when its on my terms and at my request."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589)

KL

Kristen L.

Office Manager

> "You definitely need double monitors to use PetDesk easily otherwise you would minimize a lot of the time to go back..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2621323)

VR

Verified Reviewer

Assistant

> "I mostly enjoy PetDesk for its easy appointment scheduling. "

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589)

PA

Prizcilla A.

Front Office Manager

> "The texting is a big issue, not being able to have easier access to the texting seems to be a delay"

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2623338)

JW

Jasmine W.

Practice Manager

> "It's very useful as if you need client to call office after leaving a message , you can text them stating please..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4872335)

JM

Jeannie M.

Practice Manager

> "Rewards points expiration date does not update upon change- Shows incorrect information to client."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2895334)

JG

Jamie G.

Practice manager

> "They have great functionality with their user friendly app, reminders, appt confirmations, integration with software..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2950496)

CC

Candice C.

Client Care Manager

> "This makes for a challenge when we are searching by client name and they aren't appearing."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449)

JW

Jenn W.

Practice Manager

> "The customer service team was amazing and always helpful."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5023846)

SR

Sarah R.

Office manager

> "However, some clients cancel their appointments on accident and we always have to call them to confirm their..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2884567)

SM

Stephanie M.

Practice Manager

> "It was a great solution since our PMS didn't have these features natively."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3720125)

MB

Matei B.

Owner/Manager

> "In some cases clients don't realize this is not their original appt request for the original date/time."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2623153)

BW

Barbara W.

Manager

> "The two-way texting feature is great."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3969807)

SU

Shannon U.

Practice manager

> "I wish that videos would come through on the text messaging, most will not play."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2808668)

KS

Kathryn S.

Receptionist

> "It makes my job easier, as well as my life as a pet parent."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4609368)

CC

Candice C.

Client Care Manager

> "The two way text feature has some issues."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449)

SR

Shawnee R.

Groomer

> "We love that it is user friendly because we are a busy operation and don’t have time for our software to fail us."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4029777)

JS

Jamie S.

Owner

> "I wish it would integrate better with PM programs. But, I understand why it doesn't."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2925438)

JW

Jasmine W.

Practice Manager

> "Pet Desk is a great tool to communicate with clients. "

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4872335)

CC

Candice C.

Client Care Manager

> "We've had many clients get confused with that and I'm sure it has everything to do with them not reading through..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449)

[View Reviews](https://www.capterra.com/p/166086/PetDesk/reviews/)

## User interface

4.62 (278)

[PetDesk](https://www.capterra.com/p/166086/PetDesk/)

4.64 (183)

### Features

ezyVet

Top features

42/46

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#features)

PetDesk

16/46

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/166086/PetDesk/#features)

### Recognition

ezyVet

Best Value VeterinarySoftware (2024) 

No recognitions have been awarded to PetDesk

### Deployment & support

ezyVet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PetDesk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ezyVet

-   By IDEXX
-   Located in United States
-   Founded in 1983

PetDesk

-   By Petvisor
-   Located in United States
-   Founded in 2013

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