--- title: "Compare ezyVet vs PetDesk 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare ezyVet and PetDesk based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/99977-166086/ezyVet-Cloud-Vet-Software-vs-PetDesk" page_type: "comparison" language: "en" --- # ezyVet vs PetDesk Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ezyVetPetDesk2/4 selected [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.6 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.6 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) [## ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.6 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting Price $260.50/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment LK Based on [278 reviews](#user-reviews) Positive 264 Neutral 1 Negative 13 [## PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.6 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) Starting Price $249.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment DP Based on [183 reviews](#user-reviews) Positive 175 Neutral 5 Negative 3 ## Summary * * * Features in Veterinary Software Best performer 42 / 49 Only ezyVet - Accounting - Alerts/Notifications - API 16 / 49 User satisfaction User satisfaction 4.6 User reviews[278](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Ease of use 4.3 Functionality 4.5 Value for money 4.5 Customer support 4.5 User satisfaction 4.6 User reviews[183](https://www.capterra.com/p/166086/PetDesk/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $260.50Per User, Per Month - Free version - Free trial Price starts from $249Per Month - Free version - Free trial Best for Best for ezyVet is used by veterinary professionals globally, including the following practice types: General Practice, Specialty and Emergency, Universities, Mobile, Corporate Groups and Large Animal. Best for PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic’s operations while strengthening client relationships. ## User reviews Pros & cons LK Lauren K. Practice Manager > "It's user friendly and incredibly customizable from templates, estimates, clinical records to customizing your team's..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7036718) MV Margaret V. Associate veterinarian > "There is seemingly no way to create estimates for clients that can then be digitally transferred into a later invoice. Once..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672) GK Greg K. Owner > "Ezyvet is a fully comprehensive practice management system - running all aspects of the vet hospital from appointments to..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689099) SS Sue S. practice manager > "The IT upgrades are rarely useful and honestly I often shake my head as to why they don't seem to listen to the vets on the..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7156672) SL Shyloh L. Customer Service Representative > "It helps our customer support receptionist to easily assist clients and patients with scheduling and rescheduling new and..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7002787) MV Margaret V. Associate veterinarian > "Without extensive individual customization to streamline use and options, it is very clunky and inefficient, not intuitive." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672) KM Karen M. Hospital Administrator > "Excellent customer service, easily modified to fit clinic needs, tools to increase efficiency, reminder system is excellent,..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689502) SM Steve M. President and Lead Veterinarian > "For example, attaching images and handouts to a record so that it can be included in a summary is a cumbersome process." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689752) EP Elizabeth P. Practice Manager > "It is so easy to send records from ezyvet and also it itegrates with my online pharmacy and texting service which has saved me..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859) KM Kenzie M. veterinary technician > "over all it was a fine experience using it in the past but has become increasingly more annoying to operate" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7175098) SS Sue S. practice manager > "The clinical setout is easy to use and view histories and to be able to choose what you do and do not want to see makes things..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7156672) DC Dominick C. CSR > "I don't like the amount of different tabs and places where information can be stored." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837381) KG Kelli G. Practice Manager > "I love that ezyVet is cloud-based and I absolutely love all the integrations that ezyVet has, such as all Idexx labs,..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689635) TS Tolina S. Veterinarian > "Unable to search key words or topics in records (ex. if wanted to do a study on pancreatitis cases, one cannot search..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5084722) SW Sarah W. vet > "There is a lot of functionality to ezyVet - you can upload pictures, free-write, or use templates all in one spot" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6625177) AZ Anthony Z. Oncology Clinician > "Confusing, complicated, multiple paths to get... nowhere - or everywhere." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7094287) AT Autumn T. Director of System Integrations > "The flexibility it has for super admins, customization, integrations, and features." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) DC Dale C. RVT > "Everything, this system is tedious, time consuming and completely and unnecessarily dumb." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7049143) SS Sue S. practice manager > "Internal memo's are wonderful and help with internal communication." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7156672) SB Sue B. Practice Manager > "Also, the blue fill on the total lines of reports is ridiculous." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6690125) EP Elizabeth P. Practice Manager > "Ezyvet has greatly improved my hospital's efficiency and record taking." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859) MV Margaret V. Associate veterinarian > "I get lost between the various tabs." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672) BLM Belle Lae M. Veterinary Practice Manager > "There are some features that I hope will come later & I hope they are actively testing AI integration, but day to day it runs..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842650) FS Fern S. Medical Director > "It lacks a "narrative function," which is more applicable in a general practice." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843735) KM Keith M. Veterinarian > "Intuitive, powerful, integration with - pathology labs-in house and external, wholesalers, EFTPOS and other credit providers,..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5063266) JS Johanna S. Veterinarian > "Once again, I do not recommend this program; it is pushed on clinics because of IDEXX and I think they are doing a disservice..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6772591) JV Joshua V. Hospital Manager > "Cloud based software is the newest tool that makes each work station its own vet practice, can see your whole hospital in a..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6118239) KM Karen M. Hospital Administrator > "layout can be confusing, difficult to find different menu items" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689502) WW Whitney W. Practice Manager > "We love Ezyvet it fits our busy mixed animal practice very well." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038572) CR Casey R. Veterinary Reception Manager > "Rescheduling appointments with Ezyvet is a bit of a pain." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6697713) KG Kelli G. Practice Manager > "We are a 24-hour emergency clinic and there is absolutely no down time with ezyVet, which is a must! " [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689635) WW Whitney W. Practice Manager > "Seems to have gotten slower when you have a question." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038572) KO Kendra O. LVT > "I like that it designed for veterinary use, they really thought about how the veterinary clinic would use each feature." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6493067) AT Autumn T. Director of System Integrations > "There have been many time where I have called and requested a call back and stay in queue, and I've never gotten a call back." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) SW Sarah W. vet > "Once you figure out how to use it, the program is really useful and it doesnt have the instability issues that the other vet..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6625177) SB Sue B. Practice Manager > "The initial phone calls and set up is cumbersome." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6690125) TS Tolina S. Veterinarian > "It nice how the diagnostic images such as radiographs, ultrasound, CT, MRI are included in the record and easily accessible." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5084722) SJ Sanjay J. vet > "Not good at all, even after 7 months all vets still struggling to has grasp of the system." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6674173) NB Nicole B. Veterinary Technician > "We love putting patient pictures on our charts too, always a day-maker." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6750300) LB Laura B. RVT, Inventory Manager, Admin. Asst. > "The document templates can be touchy and can be difficult to make documents look professional." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282) FS Fern S. Medical Director > "I would absolutely go with ezyVet again. While not intuitive to the new user, it gets all the jobs done that we need to be..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843735) NB Nicolas B. Veterinarian > "Getting requests in or bugs fixed is rather slow/cumbersome though." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6229246) AT Autumn T. Director of System Integrations > "I love that super admins have the flexibility to do things, build things, etc." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) MH Mathew H. Administration > "We miss being able to flag accounts for 'dangerous' dogs" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6079744) DC Dominick C. CSR > "I do like the vast amount of accessible innovations provided and the smoothness of the system." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837381) LB Laura B. RVT, Inventory Manager, Admin. Asst. > "The inability to set a minimum price for products" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282) SM Steve M. President and Lead Veterinarian > "Customer service is always responsive, and the software is extremely customizable." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689752) RB Rachael B. Practice Manager > "To many things that aren't utilized when you only run Dairy and Horse clients" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6161133) GR Ginger R. Veterinarian > "We have been with ezyvet for approximately 8-10 years and it has continued to improve and grown with our practice." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689726) AA Anna A. Practice Manager > "The system for setting up planning guides on the E-booking calendar feels cumbersome and is time consuming if there are..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3843108) LJ Laura J. Practice owner, DVM > "My team is comfortable with Ezyvet. " [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038051) EG Erin G. Principal Veterinarian > "Having to sign in all the time but it's a minor inconvenience" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6485576) GR Ginger R. Veterinarian > "I am still learning new features & it has evolved a lot since the beginning." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689726) AA Anna A. Practice Manager > "Staff spend a lot of time copy/pasting scripts when there isn't an integration with online pharmacies" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3843108) BV Bryan V. Vet Tech > "i have no troubles with using it everyday" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7112394) AH Adrian H. Sonographer > "There aren't many cons, but I will say that having to unlock the charges to each doctor when invoicing is a bit inconvenient." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4409239) MB Melissa B. Hospital Director > "I appreciate the frequent updates and software upgrades." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837378) VR Verified Reviewer Hospital Director > "EzyVet support had to disable the report totally because they too, couldn't stop their own software from reporting it." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#GetApp___4439229) EP Elizabeth P. Practice Manager > "From onboarding to go live I felt very prepared and helped." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859) VR Verified Reviewer Hospital Director > "Something that we knew would have a learning curve and may drop us back on production for 30 days, has truly exceeded those..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#GetApp___4439229) BV Bryan V. Vet Tech > "i don't mind it at all, the program is easy to use and better than most out there today." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7112394) JV Jos V. Veterinarian > "I don't have many negative issues with ezyvet- mostly it comes down to not having familiarized myself with everything that is..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4225866) DJ Denise J. Office Manager > "It is much better integrated in terms of record management thus reducing double entry." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6042679) DV Dianna V. Veterinary Technician > "Patient or client look-up can be challenging especially if you don't have the exact spelling." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3959355) Kathryn D. CEO > "The ability to customize your interface and create templates for EVERYTHING is absolutely amazing. As someone with ADHD these..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3865973) SH Sandra H. RVT > "I find the financial screens in the client area a little difficult to understand sometimes.(how" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4630502) NB Nicole B. Veterinary Technician > "My favorite of all veterinary hospital softwares." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6750300) LB Laurel B. CVT > "The dental chart is not an easy to use dental charting system and needs much work." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3837018) GA Greg A. Owner Veterinarian > "Patient histories are easily accessible to anyone to streamline appointments and patient care." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6088274) KN Kandi N. Manager > "Lots of tabs and buttons, a bit overwhelming at first" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3917428) MB Melissa B. Hospital Director > "It's been easy to learn but there could be better online training." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837378) EN Emily N. Licensed veterinary technician > "Any issues i have would be toward the admin team that set up the program and chose how they wanted it to run." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3835671) DH Diana H. Veterinarian > "Whenever we need help the customer service on the phone helps us almost instantaneously. " [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5048617) MG Mary G. Owner > "Inventory has some glitches, it could be more user friendly." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4211092) KG Katie G. Veterinary Assistant > "I love the efficiency and understandability of it." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6523959) BS Benjamin S. Practice Manager > "Sometimes updates will come out that break certain features and you have to wait weeks for the next update to come out for it..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3482705) MB Mark B. Veterinarian > "Efficiency of note taking, speed/ease of working from home, straightforward functionality and organization." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6094550) KB Kat B. Senior Hospital Manager > "Cost prohibitive with adding users." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4789768) AT Autumn T. Director of System Integrations > "Very easy to use and I love the customization." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) MM Michael M. Owner/Veterinarian > "Considering they are now owned by IDEXX, the integration with their internal and external services has been disappointedly..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3406483) AT Autumn T. Director of System Integrations > "The flexibility it has for super admins, customization, integrations, and features." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) MV Margaret V. Associate veterinarian > "Without extensive individual customization to streamline use and options, it is very clunky and inefficient, not intuitive." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672) AT Autumn T. Director of System Integrations > "I love that super admins have the flexibility to do things, build things, etc." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) MM Michael M. Owner/Veterinarian > "Considering they are now owned by IDEXX, the integration with their internal and external services has been disappointedly..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3406483) AT Autumn T. Director of System Integrations > "Very easy to use and I love the customization." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) MM Michael M. Owner/Veterinarian > "We managed to the get the software functional enough for our opening but we are still having problems especially with IDEXX..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3406483) EN Emily N. Licensed veterinary technician > "I have found that the software is not only very easy to use (hence the name of the company), but it helps keep everything..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3835671) DC Dale C. RVT > "Everything, this system is tedious, time consuming and completely and unnecessarily dumb." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7049143) GK Greg K. Owner > "Ezyvet is a fully comprehensive practice management system - running all aspects of the vet hospital from appointments to..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689099) BH Beth H. CVT > "Difficult to learn, difficult to find what you're looking for easily." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3817135) KM Keith M. Veterinarian > "Intuitive, powerful, integration with - pathology labs-in house and external, wholesalers, EFTPOS and other credit providers,..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5063266) AT Autumn T. Director of System Integrations > "There have been many time where I have called and requested a call back and stay in queue, and I've never gotten a call back." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) [View Reviews](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Dana P. CVOM > "The best ones being automatic reminders for appointments the ability to request medications and appointments online. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7138419) AP August P. Veterinary Technician > "Loading times can occasionally be slow, especially during busy hours, and some features require too many clicks to complete..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392) BS Bethany S. Office Manager and Technician > "Having online booking, texts, refill requests, and reminders all on one platform has helped streamline our client..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689) SM Samantha M. Hospital Manager > "Text syncing could use some work. When we sync text communications, it doesn't implement super well into our PIMS." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552) AP August P. Veterinary Technician > "It has improved communication, decreased no-shows, and saved our staff valuable time so we can focus more on patient care." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392) ZL Zoe L. Veterinary Assistant and Office Manager > "It didn't sync seamlessly with practice software. If a client updated their email address, name or contact info, it would..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6517900) AP August P. Veterinary Technician > "I love using PetDesk because it makes managing our veterinary clinic’s daily workflow simple and efficient." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392) VT Vince T. Practice - Office Manager > "After an initial set-up meeting, we lost all communication with our rep." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) BS Bethany S. Office Manager and Technician > "It has saved our front desk team a lot of time, not having to manually call each client for a day of appointments." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689) BS Bethany S. Office Manager and Technician > "When transferring a patient to a new client (change of owners), we have had some issues with reminders making it to the..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689) VT Vince T. Practice - Office Manager > "Our implementation specialist was pretty good - attentive and communicated well." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) VT Vince T. Practice - Office Manager > "I did not properly vet them like I did our general PIMS provider." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) VT Vince T. Practice - Office Manager > "The website team was fairly solid during implementation." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) ZL Zoe L. Veterinary Assistant and Office Manager > "This was confusing for clients who would request we send reminders to a certain email address." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6517900) VT Vince T. Practice - Office Manager > "Overall, my experience with the website team has been decent - but you really have to stay on top of them." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) VT Vince T. Practice - Office Manager > "Several days have passed with no response." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) RR Rebecca R. Office Manager > "I have been told they are working on changing that so hopefully there will be functionality for multiple phone numbers in..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955) MH Misty H. Office Manager > "They were not compatible and some of the text messaging was not compatible either." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6835161) RR Rebecca R. Office Manager > "The app is also great and has a lot of information for clients about their pets." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955) VT Vince T. Practice - Office Manager > "My experience with the phone team has been abysmal." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) SM Samantha M. Hospital Manager > "It's help streamline scheduling." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552) JW Jenn W. Practice Manager > "Sometimes if a a team member forget, since the appointment was made on PetDesk, clients would show up for an appointment..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5023846) KH Kyra H. Practice Manager > "PetDesk is super user friendly, and has been very helpful with our client communications." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6730440) KW Katie W. Licensed Veterinary Technician > "One of the biggest issues was with appointment scheduling. If someone requested an appointment and that timeslot was..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3174243) MH Misty H. Office Manager > "I did enjoy PetDesk as far as the aesthetic of the site." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6835161) CK Courtney K. Office Manager > "We just cancelled our services with PetDesk because we switched over to Vetstoria who can allow our clients to live..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3274651) VR Verified Reviewer Assistant > "I am able to choose a date and time that fits my busy lifestyle from the comfort of home day or night. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589) ML Melisa L. Assistant Manager > "therefore it's hard to fully integrate it into all of my vet needs. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4382847) VR Verified Reviewer Assistant > "I also feel good knowing that I will receive confirmation of my appointment from my vet allowing me to feel heard." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589) BW Barbara W. Manager > "The program doesn't integrate with the software system." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3969807) SM Samantha M. Hospital Manager > "Clients love Petdesk." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552) KW Katie W. Licensed Veterinary Technician > "However, if, by the time the client responded, those timeslots are no longer available, it becomes more difficult to..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3174243) SL Samantha L. Operations Manager > "Great experience and wonderful customer service experience." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6607445) NL Noam L. Practice Manager > "On occasion when changes are made within 24 hours the system doesn't get to update before a confirmation is sent, some..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2627516) RR Rebecca R. Office Manager > "Great customer support" [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955) JM Jennifer M. Receptionist > "I am also not a fan of if a client wants an appointment that’s not available, that there is not a please call our office..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2962074) RR Rebecca R. Office Manager > "Easy for staff to learn and clients to use" [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955) JS Jamie S. Business Administrator > "We purchased the texting option and the only negative we have found so far is the refresh rate (not instant)." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2812151) VR Verified Reviewer Assistant > "I like that scheduling doesn't feel pressured when its on my terms and at my request." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589) CC Candice C. Client Care Manager > "I know you've implemented "valid number" next to client phone numbers but it's still confusing and takes more time to send..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449) VR Verified Reviewer Assistant > "I mostly enjoy PetDesk for its easy appointment scheduling. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589) KL Kristen L. Office Manager > "You definitely need double monitors to use PetDesk easily otherwise you would minimize a lot of the time to go back and..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2621323) JW Jasmine W. Practice Manager > "It's very useful as if you need client to call office after leaving a message , you can text them stating please call the..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4872335) PA Prizcilla A. Front Office Manager > "The texting is a big issue, not being able to have easier access to the texting seems to be a delay" [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2623338) BR Brittany R. Practice Manager > "I also like the customization options provided for appointment requests." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4986820) JM Jeannie M. Practice Manager > "Rewards points expiration date does not update upon change- Shows incorrect information to client." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2895334) BW Barbara W. Manager > "The two-way texting feature is great." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3969807) CC Candice C. Client Care Manager > "This makes for a challenge when we are searching by client name and they aren't appearing." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449) KS Kathryn S. Receptionist > "It makes my job easier, as well as my life as a pet parent." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4609368) SR Sarah R. Office manager > "However, some clients cancel their appointments on accident and we always have to call them to confirm their cancellation..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2884567) SR Shawnee R. Groomer > "We love that it is user friendly because we are a busy operation and don’t have time for our software to fail us." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4029777) MB Matei B. Owner/Manager > "In some cases clients don't realize this is not their original appt request for the original date/time." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2623153) JW Jasmine W. Practice Manager > "Pet Desk is a great tool to communicate with clients. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4872335) SU Shannon U. Practice manager > "I wish that videos would come through on the text messaging, most will not play." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2808668) CD Crystal D. Managing DVM > "Our team finds the texting and direct messaging extremely helpful in increasing our client communication ease and..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3390760) CC Candice C. Client Care Manager > "The two way text feature has some issues." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449) FM Francis M. Owner, Practice Manager > "I primarily utilize for appointment request functionality, loyalty program, app for clients, and text communication - these..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2621176) JS Jamie S. Owner > "I wish it would integrate better with PM programs. But, I understand why it doesn't." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2925438) JG Jamie G. Practice manager > "They have great functionality with their user friendly app, reminders, appt confirmations, integration with software and..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2950496) CC Candice C. Client Care Manager > "We've had many clients get confused with that and I'm sure it has everything to do with them not reading through everything." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449) RR Ruth R. Practice Manager/Owner > "Previously our staff spent valuable work hours printing and stamping postcards, calling clients to schedule and confirm..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2808465) BW Barbara W. Manager > "The program doesn't integrate with the software system." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3969807) JKW Julie K W. Office Manager > "With phone ordering, check in and check out the functionality of communicating through PetDesk messaging allowed our small..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2625838) JS Jamie S. Owner > "I wish it would integrate better with PM programs. But, I understand why it doesn't." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2925438) [View Reviews](https://www.capterra.com/p/166086/PetDesk/reviews/) ## User interface 4.62 (278) [PetDesk](https://www.capterra.com/p/166086/PetDesk/) 4.64 (183) ### Features ezyVet Top features 42/49 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Autonomous Task Execution - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Natural Language Interaction - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Proactive Assistance - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#features) PetDesk 16/49 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Autonomous Task Execution - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Natural Language Interaction - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Proactive Assistance - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/166086/PetDesk/#features) ### Recognition ezyVet is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Veterinary Software (2024)  No recognitions have been awarded to PetDesk ### Deployment & support ezyVet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PetDesk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ezyVet - By IDEXX - Located in United States - Founded in 1983 PetDesk - By Petvisor - Located in United States - Founded in 2013 ## Popular Comparisons [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $260.5/month Price $116/month 4.5 Features 4.4 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/99977-133166/ezyVet-Cloud-Vet-Software-vs-DaySmart-Vet) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $249/month Price $116/month 4.5 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-166086/DaySmart-Vet-vs-PetDesk) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $260.5/month Price Contact vendor for pricing 4.5 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/99977-234498/ezyVet-Cloud-Vet-Software-vs-Instinct-EMR) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $249/month Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/166086-234498/PetDesk-vs-Instinct-EMR) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $260.5/month Price Contact vendor for pricing 4.5 Features 3.6 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/99977-130107/ezyVet-Cloud-Vet-Software-vs-Covetrus-Pulse) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $249/month Price Contact vendor for pricing 4.5 Features 3.6 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-166086/Covetrus-Pulse-vs-PetDesk) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.73 (89)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $260.5/month Price $299/month 4.5 Features 4.6 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/99977-172485/ezyVet-Cloud-Vet-Software-vs-Shepherd-App) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Digitail](https://www.capterra.com/p/167764/Digitail/)[4.72 (105)](https://www.capterra.com/p/167764/Digitail/reviews/) $249/month Price $289/month 4.5 Features 4.4 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/166086-167764/PetDesk-vs-Digitail) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.44 (293)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) $260.5/month Price $35/month 4.5 Features 4.2 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-142264/ezyVet-Cloud-Vet-Software-vs-Appointment-Scheduling) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $249/month Price Contact vendor for pricing 4.5 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/166086-204324/PetDesk-vs-Covetrus-Prescription-Management) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) $260.5/month Price $290/month 4.5 Features 3.9 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-145988/ezyVet-Cloud-Vet-Software-vs-IDEXX-Neo) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) $249/month Price Contact vendor for pricing 4.5 Features 4.0 4.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92887-166086/AVImark-vs-PetDesk)