---
title: "Compare ezyVet vs Shepherd 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Shepherd and ezyVet based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/99977-172485/ezyVet-Cloud-Vet-Software-vs-Shepherd-App"
page_type: "comparison"
language: "en"
---

# Shepherd vs ezyVet Features and Cost Comparison

Last updated September 2nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShepherdezyVet2/4 selected

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.7 (88)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.6 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

[## Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.7 (88)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

Starting Price

$299.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.9

Customer Service

4.8

Reviews Sentiment

KB

SB

SD

Based on [88 reviews](#user-reviews)

Positive

86

Neutral

2

Negative

0

[## ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.6 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Starting Price

$260.50/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

LK

Based on [278 reviews](#user-reviews)

Positive

264

Neutral

1

Negative

13

## Summary

* * *

Features in Veterinary Software

40 / 49

Only Shepherd

-   Live Chat
-   Task Scheduling

Best performer

42 / 49

Only ezyVet

-   CRM
-   E-Prescribing
-   Medical Billing

User satisfaction

User satisfaction

4.7

User reviews[88](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

Ease of use

4.9

Functionality

4.6

Value for money

4.7

Customer support

4.8

User satisfaction

4.6

User reviews[278](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Ease of use

4.3

Functionality

4.5

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$299Other, Per Month

-   Free version
-   Free trial

Price starts from

$260.50Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

For clinics that want less admin and smoother days. Veterinary practice owners and managers who need workflow-first software built by people who’ve worked in practice.

Best for

ezyVet is used by veterinary professionals globally, including the following practice types: General Practice, Specialty and Emergency, Universities, Mobile, Corporate Groups and Large Animal.

## User reviews

Pros & cons

KB

Keri B.

Clinic Manager

> "I love all of the capabilities Shepherd has in terms of integrations, tracking of employee usage, the task options, etc."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6810043)

ES

Emily S.

Assistant Practice Manager

> "I do not like the ID numbers that are populated for patients-I wish they only used numbers and not a combination of..."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861993)

SB

Susana B.

Veterinarian-Owner

> "Shepherd has allowed our clinic to become truly paperless (after over 10 years of trying!) because it has all the forms..."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862988)

BS

Brianna S.

LVT

> "Forms do not auto save which has caused anesthesia records to be lost multiple times."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861843)

SD

Sadie D.

Office Staff

> "I like that we can submit our own ideas on what we'd like to see improve, and when enough people have the same ideas, they..."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861859)

AR

Ashley R.

Owner and veterinarian

> "The texting feature is not super user friendly."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___7005805)

JJ

Jack J.

CFO

> "Very pleased we switched, it makes life easier from an administrative perspective and is a much more cost effective..."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___7006930)

CR

Chris R.

Office Manager

> "I wish the read only mode offered more. If the intermet is down you cant do much with the system."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861857)

MB

Melissa B.

Associate Veterinarian

> "The “task” feature is a game changer for consistent, fast, and documented employee communication."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862154)

GB

GINA B.

Practice Manager

> "Lately they seem to issues when they do software updates with the software have glitches. "

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6863315)

AG

Amanda G.

Practice Manager

> "Customer support is on point, super easy to use making patient and client management smooth, the ease of pulling reports,..."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862456)

SB

Susana B.

Veterinarian-Owner

> "Shepherd AI functionality: rather slow and still needs refinement"

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862988)

JB

Julie B.

Owner and veterinarian

> "It’s user friendly and integrates with most of the vendors I’d want it to (Vetsnap, Blue Rabbit, Zoetis Reference Lab,..."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6864666)

SB

Susanna B.

Practice Manager and LVT

> "I don't love that we are not getting charged for text messaging when it was free, but I do understand why."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861902)

VR

Verified Reviewer

Receptionist

> "Having access to speak with someone at the touch of a button when we have a question about the system is great as well!"

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6863301)

AH

Audrey H.

Veterinary Technician

> "Some of the reports are not as detailed as I would like."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862087)

DGB

Dr. Ginger B.

DVM Owner

> "As with anything, there are always places to improve and Shepherd listens and constantly strives to hwlp create a better..."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6882658)

SS

Stephanie S.

Veterinarian, Owner, Founder

> "It's almost impossible to use on a cellphone."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861982)

CR

Chris R.

Office Manager

> "The system is well put tohether and makes scheduling and writing records so much easier."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861857)

ES

Emily S.

Assistant Practice Manager

> "Honestly, my least favorite thing about Shepherd is very petty!"

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861993)

CR

Chris R.

Office Manager

> "The system offers so much more than just schedules and invoices its amazing!"

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861857)

LJ

Lauren J.

Veterinarian

> "Currently, we have to manually enter schedule blocks such as "well visits only" or "same day sick appointments only" for..."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___3303467)

VR

Verified Reviewer

Receptionist

> "We are a smaller clinic switching over from a very old system, so all the extras from Shepherd are amazing!"

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6863301)

SH

Sarah H.

Veterinarian

> "No offline mode (mobile practice, and some work does not get saved if the internet connection glitches)"

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___3326445)

GB

GINA B.

Practice Manager

> "Shepherd is a good value for the money spent with 7 DVM's and not having to pay for the extra staff usage. "

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6863315)

CR

Chris R.

Office Manager

> "I wish the read only mode offered more. If the intermet is down you cant do much with the system."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861857)

AH

Audrey H.

Veterinary Technician

> "Great tracking of every move and who did it."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862087)

AR

Ashley R.

Owner and veterinarian

> "The texting feature is not super user friendly."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___7005805)

[View Reviews](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

LK

Lauren K.

Practice Manager

> "It's user friendly and incredibly customizable from templates, estimates, clinical records to customizing your team's..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7036718)

MV

Margaret V.

Associate veterinarian

> "There is seemingly no way to create estimates for clients that can then be digitally transferred into a later invoice. Once..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672)

SL

Shyloh L.

Customer Service Representative

> "It helps our customer support receptionist to easily assist clients and patients with scheduling and rescheduling new and..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7002787)

SS

Sue S.

practice manager

> "The IT upgrades are rarely useful and honestly I often shake my head as to why they don't seem to listen to the vets on the..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7156672)

GK

Greg K.

Owner

> "Ezyvet is a fully comprehensive practice management system - running all aspects of the vet hospital from appointments to..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689099)

MV

Margaret V.

Associate veterinarian

> "Without extensive individual customization to streamline use and options, it is very clunky and inefficient, not intuitive."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672)

KM

Karen M.

Hospital Administrator

> "Excellent customer service, easily modified to fit clinic needs, tools to increase efficiency, reminder system is excellent,..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689502)

SM

Steve M.

President and Lead Veterinarian

> "For example, attaching images and handouts to a record so that it can be included in a summary is a cumbersome process."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689752)

EP

Elizabeth P.

Practice Manager

> "It is so easy to send records from ezyvet and also it itegrates with my online pharmacy and texting service which has saved..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859)

KM

Kenzie M.

veterinary technician

> "over all it was a fine experience using it in the past but has become increasingly more annoying to operate"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7175098)

SS

Sue S.

practice manager

> "The clinical setout is easy to use and view histories and to be able to choose what you do and do not want to see makes..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7156672)

DC

Dominick C.

CSR

> "I don't like the amount of different tabs and places where information can be stored."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837381)

KG

Kelli G.

Practice Manager

> "I love that ezyVet is cloud-based and I absolutely love all the integrations that ezyVet has, such as all Idexx labs,..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689635)

TS

Tolina S.

Veterinarian

> "Unable to search key words or topics in records (ex. if wanted to do a study on pancreatitis cases, one cannot search..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5084722)

SW

Sarah W.

vet

> "There is a lot of functionality to ezyVet - you can upload pictures, free-write, or use templates all in one spot"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6625177)

AZ

Anthony Z.

Oncology Clinician

> "Confusing, complicated, multiple paths to get... nowhere - or everywhere."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7094287)

AT

Autumn T.

Director of System Integrations

> "The flexibility it has for super admins, customization, integrations, and features."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

DC

Dale C.

RVT

> "Everything, this system is tedious, time consuming and completely and unnecessarily dumb."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7049143)

SS

Sue S.

practice manager

> "Internal memo's are wonderful and help with internal communication."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7156672)

SB

Sue B.

Practice Manager

> "Also, the blue fill on the total lines of reports is ridiculous."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6690125)

EP

Elizabeth P.

Practice Manager

> "Ezyvet has greatly improved my hospital's efficiency and record taking."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859)

MV

Margaret V.

Associate veterinarian

> "I get lost between the various tabs."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672)

BLM

Belle Lae M.

Veterinary Practice Manager

> "There are some features that I hope will come later & I hope they are actively testing AI integration, but day to day it runs..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842650)

FS

Fern S.

Medical Director

> "It lacks a "narrative function," which is more applicable in a general practice."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843735)

KM

Keith M.

Veterinarian

> "Intuitive, powerful, integration with - pathology labs-in house and external, wholesalers, EFTPOS and other credit providers,..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5063266)

JS

Johanna S.

Veterinarian

> "Once again, I do not recommend this program; it is pushed on clinics because of IDEXX and I think they are doing a disservice..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6772591)

JV

Joshua V.

Hospital Manager

> "Cloud based software is the newest tool that makes each work station its own vet practice, can see your whole hospital in a..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6118239)

KM

Karen M.

Hospital Administrator

> "layout can be confusing, difficult to find different menu items"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689502)

WW

Whitney W.

Practice Manager

> "We love Ezyvet it fits our busy mixed animal practice very well."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038572)

CR

Casey R.

Veterinary Reception Manager

> "Rescheduling appointments with Ezyvet is a bit of a pain."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6697713)

KG

Kelli G.

Practice Manager

> "We are a 24-hour emergency clinic and there is absolutely no down time with ezyVet, which is a must! "

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689635)

WW

Whitney W.

Practice Manager

> "Seems to have gotten slower when you have a question."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038572)

KO

Kendra O.

LVT

> "I like that it designed for veterinary use, they really thought about how the veterinary clinic would use each feature."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6493067)

AT

Autumn T.

Director of System Integrations

> "There have been many time where I have called and requested a call back and stay in queue, and I've never gotten a call back."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

SW

Sarah W.

vet

> "Once you figure out how to use it, the program is really useful and it doesnt have the instability issues that the other vet..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6625177)

EG

Erin G.

Principal Veterinarian

> "Having to sign in all the time but it's a minor inconvenience"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6485576)

TS

Tolina S.

Veterinarian

> "It nice how the diagnostic images such as radiographs, ultrasound, CT, MRI are included in the record and easily accessible."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5084722)

SB

Sue B.

Practice Manager

> "The initial phone calls and set up is cumbersome."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6690125)

BV

Bryan V.

Vet Tech

> "i have no troubles with using it everyday"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7112394)

SJ

Sanjay J.

vet

> "Not good at all, even after 7 months all vets still struggling to has grasp of the system."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6674173)

BV

Bryan V.

Vet Tech

> "i don't mind it at all, the program is easy to use and better than most out there today."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7112394)

LB

Laura B.

RVT, Inventory Manager, Admin. Asst.

> "The document templates can be touchy and can be difficult to make documents look professional."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282)

NB

Nicole B.

Veterinary Technician

> "We love putting patient pictures on our charts too, always a day-maker."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6750300)

NB

Nicolas B.

Veterinarian

> "Getting requests in or bugs fixed is rather slow/cumbersome though."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6229246)

FS

Fern S.

Medical Director

> "I would absolutely go with ezyVet again. While not intuitive to the new user, it gets all the jobs done that we need to be..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843735)

MH

Mathew H.

Administration

> "We miss being able to flag accounts for 'dangerous' dogs"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6079744)

AT

Autumn T.

Director of System Integrations

> "I love that super admins have the flexibility to do things, build things, etc."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

LB

Laura B.

RVT, Inventory Manager, Admin. Asst.

> "The inability to set a minimum price for products"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282)

DC

Dominick C.

CSR

> "I do like the vast amount of accessible innovations provided and the smoothness of the system."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837381)

RB

Rachael B.

Practice Manager

> "To many things that aren't utilized when you only run Dairy and Horse clients"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6161133)

SM

Steve M.

President and Lead Veterinarian

> "Customer service is always responsive, and the software is extremely customizable."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689752)

AA

Anna A.

Practice Manager

> "The system for setting up planning guides on the E-booking calendar feels cumbersome and is time consuming if there are..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3843108)

GR

Ginger R.

Veterinarian

> "We have been with ezyvet for approximately 8-10 years and it has continued to improve and grown with our practice."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689726)

VR

Verified Reviewer

Founder/Owner

> "I quickly quit my contract and left as fast as I could from this company."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5024548)

LJ

Laura J.

Practice owner, DVM

> "My team is comfortable with Ezyvet. "

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038051)

AA

Anna A.

Practice Manager

> "Staff spend a lot of time copy/pasting scripts when there isn't an integration with online pharmacies"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3843108)

JG

Juanita G.

Clinical Coordinator

> "EzyVet software has allowed for growth of our business. Once navigation of the program is learned, it flows very well. "

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5011614)

AH

Adrian H.

Sonographer

> "There aren't many cons, but I will say that having to unlock the charges to each doctor when invoicing is a bit inconvenient."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4409239)

JG

Juanita G.

Clinical Coordinator

> "It offers features that allow us to customize how we use the system. "

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5011614)

VR

Verified Reviewer

Hospital Director

> "EzyVet support had to disable the report totally because they too, couldn't stop their own software from reporting it."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#GetApp___4439229)

GR

Ginger R.

Veterinarian

> "I am still learning new features & it has evolved a lot since the beginning."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689726)

VR

Verified Reviewer

Hospital Director

> "Something that we knew would have a learning curve and may drop us back on production for 30 days, has truly exceeded those..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#GetApp___4439229)

MB

Melissa B.

Hospital Director

> "I appreciate the frequent updates and software upgrades."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837378)

BH

Beth H.

CVT

> "I have struggled to learn where things are and how to get to certain parts of the patients file."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3817135)

EP

Elizabeth P.

Practice Manager

> "From onboarding to go live I felt very prepared and helped."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859)

JV

Jos V.

Veterinarian

> "I don't have many negative issues with ezyvet- mostly it comes down to not having familiarized myself with everything that is..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4225866)

SL

Shyloh L.

Customer Service Representative

> "My overall experience with ezyVet is very user friendly, easy to access and efficient!"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7002787)

DV

Dianna V.

Veterinary Technician

> "Patient or client look-up can be challenging especially if you don't have the exact spelling."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3959355)

DJ

Denise J.

Office Manager

> "It is much better integrated in terms of record management thus reducing double entry."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6042679)

SH

Sandra H.

RVT

> "I find the financial screens in the client area a little difficult to understand sometimes.(how"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4630502)

Kathryn D.

CEO

> "The ability to customize your interface and create templates for EVERYTHING is absolutely amazing. As someone with ADHD these..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3865973)

LB

Laurel B.

CVT

> "The dental chart is not an easy to use dental charting system and needs much work."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3837018)

NB

Nicole B.

Veterinary Technician

> "My favorite of all veterinary hospital softwares."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6750300)

KN

Kandi N.

Manager

> "Lots of tabs and buttons, a bit overwhelming at first"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3917428)

GA

Greg A.

Owner Veterinarian

> "Patient histories are easily accessible to anyone to streamline appointments and patient care."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6088274)

EN

Emily N.

Licensed veterinary technician

> "Any issues i have would be toward the admin team that set up the program and chose how they wanted it to run."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3835671)

MB

Melissa B.

Hospital Director

> "It's been easy to learn but there could be better online training."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837378)

MG

Mary G.

Owner

> "Inventory has some glitches, it could be more user friendly."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4211092)

DH

Diana H.

Veterinarian

> "Whenever we need help the customer service on the phone helps us almost instantaneously. "

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5048617)

KH

Kacy H.

Surgeon's Assistant

> "It yells at you for opening too many tabs"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3782990)

AT

Autumn T.

Director of System Integrations

> "The flexibility it has for super admins, customization, integrations, and features."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

MV

Margaret V.

Associate veterinarian

> "Without extensive individual customization to streamline use and options, it is very clunky and inefficient, not intuitive."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672)

AT

Autumn T.

Director of System Integrations

> "I love that super admins have the flexibility to do things, build things, etc."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

MM

Michael M.

Owner/Veterinarian

> "Considering they are now owned by IDEXX, the integration with their internal and external services has been disappointedly..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3406483)

AT

Autumn T.

Director of System Integrations

> "Very easy to use and I love the customization."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

MM

Michael M.

Owner/Veterinarian

> "We managed to the get the software functional enough for our opening but we are still having problems especially with IDEXX..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3406483)

EN

Emily N.

Licensed veterinary technician

> "I have found that the software is not only very easy to use (hence the name of the company), but it helps keep everything..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3835671)

DC

Dale C.

RVT

> "Everything, this system is tedious, time consuming and completely and unnecessarily dumb."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7049143)

GK

Greg K.

Owner

> "Ezyvet is a fully comprehensive practice management system - running all aspects of the vet hospital from appointments to..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689099)

BH

Beth H.

CVT

> "Difficult to learn, difficult to find what you're looking for easily."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3817135)

KM

Keith M.

Veterinarian

> "Intuitive, powerful, integration with - pathology labs-in house and external, wholesalers, EFTPOS and other credit providers,..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5063266)

AT

Autumn T.

Director of System Integrations

> "There have been many time where I have called and requested a call back and stay in queue, and I've never gotten a call back."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

[View Reviews](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

## User interface

4.73 (88)

4.62 (278)

### Features

Shepherd

40/49

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Autonomous Task Execution
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Natural Language Interaction
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Proactive Assistance
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/172485/Shepherd-App/#features)

ezyVet

Top features

42/49

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Autonomous Task Execution
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Natural Language Interaction
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Proactive Assistance
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#features)

### Recognition

Shepherd is recognized as a top-rated tool in 1 Capterra Shortlist reports

ezyVet is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Veterinary Software (2024) 

### Deployment & support

Shepherd

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ezyVet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Shepherd

-   By Shepherd Software
-   Located in United States
-   Founded in 2016

ezyVet

-   By IDEXX
-   Located in United States
-   Founded in 1983

## Popular Comparisons

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.73 (88)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

vs

[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.63 (288)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

$299/month

Price

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4.6

Features

4.4

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133166-172485/DaySmart-Vet-vs-Shepherd-App)

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

vs

[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.63 (288)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

$260.5/month

Price

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4.5

Features

4.4

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/99977-133166/ezyVet-Cloud-Vet-Software-vs-DaySmart-Vet)

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.73 (88)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

vs

[Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

$299/month

Price

Contact vendor for pricing

4.6

Features

4.8

4.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/172485-234498/Shepherd-App-vs-Instinct-EMR)

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

vs

[Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

$260.5/month

Price

Contact vendor for pricing

4.5

Features

4.8

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/99977-234498/ezyVet-Cloud-Vet-Software-vs-Instinct-EMR)

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.73 (88)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

vs

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[4.04 (183)](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/reviews/)

$299/month

Price

$549/month

4.6

Features

4.0

4.9

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/99976-172485/Cornerstone-Practice-Management-vs-Shepherd-App)

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

vs

[Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/)

$260.5/month

Price

Contact vendor for pricing

4.5

Features

3.6

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/99977-130107/ezyVet-Cloud-Vet-Software-vs-Covetrus-Pulse)

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.73 (88)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

vs

[Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/)

$299/month

Price

$5000one time

4.6

Features

3.9

4.9

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/95888-172485/ImproMed-vs-Shepherd-App)

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

vs

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

$260.5/month

Price

$35/month

4.5

Features

4.2

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/99977-142264/ezyVet-Cloud-Vet-Software-vs-Appointment-Scheduling)

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.73 (88)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

vs

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

$299/month

Price

$290/month

4.6

Features

3.9

4.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/145988-172485/IDEXX-Neo-vs-Shepherd-App)

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

vs

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

$260.5/month

Price

$290/month

4.5

Features

3.9

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/99977-145988/ezyVet-Cloud-Vet-Software-vs-IDEXX-Neo)

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

vs

[Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

$260.5/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/99977-204324/ezyVet-Cloud-Vet-Software-vs-Covetrus-Prescription-Management)

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

vs

[Digitail](https://www.capterra.com/p/167764/Digitail/)[4.72 (101)](https://www.capterra.com/p/167764/Digitail/reviews/)

$260.5/month

Price

$289/month

4.5

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/99977-167764/ezyVet-Cloud-Vet-Software-vs-Digitail)