# Compare ezyVet vs Shepherd 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ezyVet and Shepherd based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/99977-172485/ezyVet-Cloud-Vet-Software-vs-Shepherd-App

---

# ezyVet vs Shepherd Features and Cost Comparison

Last updated March 25th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ezyVetShepherd2/4 selected

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

[## ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Starting Price

$260.50/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

LK

SL

Based on [276 reviews](#user-reviews)

Positive

264

Neutral

1

Negative

11

[## Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

Starting Price

$299.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.9

Customer Service

4.8

Reviews Sentiment

KB

SB

SD

Based on [87 reviews](#user-reviews)

Positive

86

Neutral

1

Negative

0

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## Summary

* * *

Features in Veterinary Software

Best performer

42 / 46

Only ezyVet

-   CRM
-   E-Prescribing
-   Medical Billing

40 / 46

Only Shepherd

-   Live Chat
-   Task Scheduling

User satisfaction

User satisfaction

4.6

User reviews[276](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.5

Customer support

4.5

User satisfaction

4.7

User reviews[87](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

Ease of use

4.9

Functionality

4.6

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$260.50Per User, Per Month

-   Free version
-   Free trial

Price starts from

$299Other, Per Month

-   Free version
-   Free trial

Best for

Best for

ezyVet lets vets be vets. Packed with tools to drive efficiency, ezyVet helps practices reach their full potential by improving workflows, automating repetitive tasks, and enabling smarter decisions.

Best for

For clinics that want less admin and smoother days. Veterinary practice owners and managers who need workflow-first software built by people who’ve worked in practice.

## User reviews

Pros & cons

LK

Lauren K.

Practice Manager

> "It's user friendly and incredibly customizable from templates, estimates, clinical records to customizing your team's..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7036718)

MV

Margaret V.

Associate veterinarian

> "There is seemingly no way to create estimates for clients that can then be digitally transferred into a later invoice. Once..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672)

SL

Shyloh L.

Customer Service Representative

> "It helps our customer support receptionist to easily assist clients and patients with scheduling and rescheduling new and..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7002787)

MV

Margaret V.

Associate veterinarian

> "Without extensive individual customization to streamline use and options, it is very clunky and inefficient, not intuitive."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672)

EP

Elizabeth P.

Practice Manager

> "It is so easy to send records from ezyvet and also it itegrates with my online pharmacy and texting service which has saved..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859)

DC

Dominick C.

CSR

> "I don't like the amount of different tabs and places where information can be stored."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837381)

GK

Greg K.

Owner

> "Ezyvet is a fully comprehensive practice management system - running all aspects of the vet hospital from appointments to..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689099)

AZ

Anthony Z.

Oncology Clinician

> "Confusing, complicated, multiple paths to get... nowhere - or everywhere."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7094287)

AT

Autumn T.

Director of System Integrations

> "The flexibility it has for super admins, customization, integrations, and features."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

SM

Steve M.

President and Lead Veterinarian

> "For example, attaching images and handouts to a record so that it can be included in a summary is a cumbersome process."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689752)

KM

Karen M.

Hospital Administrator

> "Excellent customer service, easily modified to fit clinic needs, tools to increase efficiency, reminder system is..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689502)

DC

Dale C.

RVT

> "Everything, this system is tedious, time consuming and completely and unnecessarily dumb."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7049143)

EP

Elizabeth P.

Practice Manager

> "Ezyvet has greatly improved my hospital's efficiency and record taking."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859)

MV

Margaret V.

Associate veterinarian

> "I get lost between the various tabs."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672)

KG

Kelli G.

Practice Manager

> "I love that ezyVet is cloud-based and I absolutely love all the integrations that ezyVet has, such as all Idexx labs,..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689635)

FS

Fern S.

Medical Director

> "It lacks a "narrative function," which is more applicable in a general practice."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843735)

BLM

Belle Lae M.

Veterinary Practice Manager

> "There are some features that I hope will come later & I hope they are actively testing AI integration, but day to day it..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842650)

LB

Laura B.

RVT, Inventory Manager, Admin. Asst.

> "The document templates can be touchy and can be difficult to make documents look professional."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282)

SW

Sarah W.

vet

> "There is a lot of functionality to ezyVet - you can upload pictures, free-write, or use templates all in one spot"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6625177)

AT

Autumn T.

Director of System Integrations

> "There have been many time where I have called and requested a call back and stay in queue, and I've never gotten a call..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

KM

Keith M.

Veterinarian

> "Intuitive, powerful, integration with - pathology labs-in house and external, wholesalers, EFTPOS and other credit..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5063266)

TS

Tolina S.

Veterinarian

> "Unable to search key words or topics in records (ex. if wanted to do a study on pancreatitis cases, one cannot search..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5084722)

FS

Fern S.

Medical Director

> "I would absolutely go with ezyVet again. While not intuitive to the new user, it gets all the jobs done that we need to..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843735)

SB

Sue B.

Practice Manager

> "Also, the blue fill on the total lines of reports is ridiculous."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6690125)

JV

Joshua V.

Hospital Manager

> "Cloud based software is the newest tool that makes each work station its own vet practice, can see your whole hospital in a..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6118239)

LB

Laura B.

RVT, Inventory Manager, Admin. Asst.

> "The inability to set a minimum price for products"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282)

AT

Autumn T.

Director of System Integrations

> "I love that super admins have the flexibility to do things, build things, etc."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

JS

Johanna S.

Veterinarian

> "Once again, I do not recommend this program; it is pushed on clinics because of IDEXX and I think they are doing a..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6772591)

DC

Dominick C.

CSR

> "I do like the vast amount of accessible innovations provided and the smoothness of the system."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837381)

KM

Karen M.

Hospital Administrator

> "layout can be confusing, difficult to find different menu items"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689502)

WW

Whitney W.

Practice Manager

> "We love Ezyvet it fits our busy mixed animal practice very well."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038572)

CR

Casey R.

Veterinary Reception Manager

> "Rescheduling appointments with Ezyvet is a bit of a pain."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6697713)

KG

Kelli G.

Practice Manager

> "We are a 24-hour emergency clinic and there is absolutely no down time with ezyVet, which is a must! "

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689635)

WW

Whitney W.

Practice Manager

> "Seems to have gotten slower when you have a question."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038572)

KO

Kendra O.

LVT

> "I like that it designed for veterinary use, they really thought about how the veterinary clinic would use each feature."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6493067)

EG

Erin G.

Principal Veterinarian

> "Having to sign in all the time but it's a minor inconvenience"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6485576)

SW

Sarah W.

vet

> "Once you figure out how to use it, the program is really useful and it doesnt have the instability issues that the other..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6625177)

SB

Sue B.

Practice Manager

> "The initial phone calls and set up is cumbersome."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6690125)

TS

Tolina S.

Veterinarian

> "It nice how the diagnostic images such as radiographs, ultrasound, CT, MRI are included in the record and easily accessible."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5084722)

SJ

Sanjay J.

vet

> "Not good at all, even after 7 months all vets still struggling to has grasp of the system."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6674173)

BV

Bryan V.

Vet Tech

> "i have no troubles with using it everyday"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7112394)

NB

Nicolas B.

Veterinarian

> "Getting requests in or bugs fixed is rather slow/cumbersome though."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6229246)

MB

Melissa B.

Hospital Director

> "I appreciate the frequent updates and software upgrades."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837378)

MH

Mathew H.

Administration

> "We miss being able to flag accounts for 'dangerous' dogs"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6079744)

EP

Elizabeth P.

Practice Manager

> "From onboarding to go live I felt very prepared and helped."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859)

RB

Rachael B.

Practice Manager

> "To many things that aren't utilized when you only run Dairy and Horse clients"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6161133)

BV

Bryan V.

Vet Tech

> "i don't mind it at all, the program is easy to use and better than most out there today."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7112394)

AA

Anna A.

Practice Manager

> "The system for setting up planning guides on the E-booking calendar feels cumbersome and is time consuming if there are..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3843108)

NB

Nicole B.

Veterinary Technician

> "We love putting patient pictures on our charts too, always a day-maker."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6750300)

VR

Verified Reviewer

Founder/Owner

> "I quickly quit my contract and left as fast as I could from this company."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5024548)

BB

Breanne B.

Veterinary Technician

> "All we need is in one program, this product is great for booking and keeping track of appointments and diagnostics."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4981537)

AA

Anna A.

Practice Manager

> "Staff spend a lot of time copy/pasting scripts when there isn't an integration with online pharmacies"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3843108)

SM

Steve M.

President and Lead Veterinarian

> "Customer service is always responsive, and the software is extremely customizable."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689752)

AH

Adrian H.

Sonographer

> "There aren't many cons, but I will say that having to unlock the charges to each doctor when invoicing is a bit..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4409239)

MB

Melissa B.

Hospital Director

> "It's been easy to learn but there could be better online training."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837378)

VR

Verified Reviewer

Hospital Director

> "EzyVet support had to disable the report totally because they too, couldn't stop their own software from reporting it."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#GetApp___4439229)

LB

Laura B.

RVT, Inventory Manager, Admin. Asst.

> "nd Ease of use - The only system that does work for Veterinary specialty hospitals"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282)

VR

Verified Reviewer

Hospital Director

> "Something that we knew would have a learning curve and may drop us back on production for 30 days, has truly exceeded those..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#GetApp___4439229)

GR

Ginger R.

Veterinarian

> "We have been with ezyvet for approximately 8-10 years and it has continued to improve and grown with our practice."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689726)

BH

Beth H.

CVT

> "I have struggled to learn where things are and how to get to certain parts of the patients file."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3817135)

LJ

Laura J.

Practice owner, DVM

> "My team is comfortable with Ezyvet. "

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038051)

JV

Jos V.

Veterinarian

> "I don't have many negative issues with ezyvet- mostly it comes down to not having familiarized myself with everything that..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4225866)

AT

Autumn T.

Director of System Integrations

> "Very easy to use and I love the customization."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670)

DV

Dianna V.

Veterinary Technician

> "Patient or client look-up can be challenging especially if you don't have the exact spelling."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3959355)

JG

Juanita G.

Clinical Coordinator

> "EzyVet software has allowed for growth of our business. Once navigation of the program is learned, it flows very well. "

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5011614)

SH

Sandra H.

RVT

> "I find the financial screens in the client area a little difficult to understand sometimes.(how"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4630502)

JG

Juanita G.

Clinical Coordinator

> "It offers features that allow us to customize how we use the system. "

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5011614)

LB

Laurel B.

CVT

> "The dental chart is not an easy to use dental charting system and needs much work."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3837018)

GR

Ginger R.

Veterinarian

> "I am still learning new features & it has evolved a lot since the beginning."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689726)

KN

Kandi N.

Manager

> "Lots of tabs and buttons, a bit overwhelming at first"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3917428)

JR

Jennifer R.

Veterinarian and Owner

> "Given that my new pursuits do not require staffing to complete most of my visits, the use of ezyvet has allowed me to..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3596695)

KH

Kelly H.

Owner

> "Too many layers for each patient/client"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___3554448)

JB

Jessica B.

Client Care Coordinator

> "Very easy to use and learn!"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843575)

EN

Emily N.

Licensed veterinary technician

> "Any issues i have would be toward the admin team that set up the program and chose how they wanted it to run."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3835671)

JB

Jessica B.

Client Care Coordinator

> "I recommend EZYVet to a lot of other hospitals!"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843575)

MG

Mary G.

Owner

> "Inventory has some glitches, it could be more user friendly."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4211092)

SL

Shyloh L.

Customer Service Representative

> "My overall experience with ezyVet is very user friendly, easy to access and efficient!"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7002787)

KH

Kacy H.

Surgeon's Assistant

> "It yells at you for opening too many tabs"

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3782990)

JR

Jennifer R.

Veterinarian and Owner

> "Having the ability to manage client communication, recordkeeping, referring veterinarian communication, invoicing and..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3596695)

BS

Benjamin S.

Practice Manager

> "Sometimes updates will come out that break certain features and you have to wait weeks for the next update to come out for..."

[See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3482705)

[View Reviews](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

KB

Keri B.

Clinic Manager

> "I love all of the capabilities Shepherd has in terms of integrations, tracking of employee usage, the task options, etc."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6810043)

ES

Emily S.

Assistant Practice Manager

> "I do not like the ID numbers that are populated for patients-I wish they only used numbers and not a combination of numbers and..."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861993)

SB

Susana B.

Veterinarian-Owner

> "Shepherd has allowed our clinic to become truly paperless (after over 10 years of trying!) because it has all the forms..."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862988)

BS

Brianna S.

LVT

> "Forms do not auto save which has caused anesthesia records to be lost multiple times."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861843)

SD

Sadie D.

Office Staff

> "I like that we can submit our own ideas on what we'd like to see improve, and when enough people have the same ideas, they work..."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861859)

CR

Chris R.

Office Manager

> "I wish the read only mode offered more. If the intermet is down you cant do much with the system."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861857)

MB

Melissa B.

Associate Veterinarian

> "The “task” feature is a game changer for consistent, fast, and documented employee communication."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862154)

GB

GINA B.

Practice Manager

> "Lately they seem to issues when they do software updates with the software have glitches. "

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6863315)

AG

Amanda G.

Practice Manager

> "Customer support is on point, super easy to use making patient and client management smooth, the ease of pulling reports, the..."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862456)

SB

Susana B.

Veterinarian-Owner

> "Shepherd AI functionality: rather slow and still needs refinement"

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862988)

JB

Julie B.

Owner and veterinarian

> "It’s user friendly and integrates with most of the vendors I’d want it to (Vetsnap, Blue Rabbit, Zoetis Reference Lab, Kumba)."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6864666)

SB

Susanna B.

Practice Manager and LVT

> "I don't love that we are not getting charged for text messaging when it was free, but I do understand why."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861902)

VR

Verified Reviewer

Receptionist

> "Having access to speak with someone at the touch of a button when we have a question about the system is great as well!"

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6863301)

AR

Ashley R.

Owner and veterinarian

> "The texting feature is not super user friendly."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___7005805)

CR

Chris R.

Office Manager

> "The system is well put tohether and makes scheduling and writing records so much easier."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861857)

AH

Audrey H.

Veterinary Technician

> "Some of the reports are not as detailed as I would like."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862087)

CR

Chris R.

Office Manager

> "The system offers so much more than just schedules and invoices its amazing!"

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861857)

SS

Stephanie S.

Veterinarian, Owner, Founder

> "It's almost impossible to use on a cellphone."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861982)

JJ

Jack J.

CFO

> "Very pleased we switched, it makes life easier from an administrative perspective and is a much more cost effective solution..."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___7006930)

ES

Emily S.

Assistant Practice Manager

> "Honestly, my least favorite thing about Shepherd is very petty!"

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861993)

VR

Verified Reviewer

Receptionist

> "We are a smaller clinic switching over from a very old system, so all the extras from Shepherd are amazing!"

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6863301)

LJ

Lauren J.

Veterinarian

> "Currently, we have to manually enter schedule blocks such as "well visits only" or "same day sick appointments only" for every..."

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___3303467)

GB

GINA B.

Practice Manager

> "Shepherd is a good value for the money spent with 7 DVM's and not having to pay for the extra staff usage. "

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6863315)

SH

Sarah H.

Veterinarian

> "No offline mode (mobile practice, and some work does not get saved if the internet connection glitches)"

[See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___3326445)

[View Reviews](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

## User interface

4.64 (276)

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)

4.75 (87)

### Features

ezyVet

Top features

42/46

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#features)

Shepherd

40/46

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/172485/Shepherd-App/#features)

### Recognition

ezyVet

Best Value VeterinarySoftware (2024) 

No recognitions have been awarded to Shepherd

### Deployment & support

ezyVet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Shepherd

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ezyVet

-   By IDEXX
-   Located in United States
-   Founded in 1983

Shepherd

-   By Shepherd Software
-   Located in United States
-   Founded in 2016

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