# Compare Emburse Expense Professional vs QuickBooks Online 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Emburse Expense Professional and QuickBooks Online based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/99984-190778/Certify-Travel-Expense-Management-vs-QuickBooks-Online

---

# Emburse Expense Professional vs QuickBooks Online Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Emburse Expense ProfessionalQuickBooks Online2/4 selected

[Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)[4.7 (1,284)](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/reviews/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,464)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

[## Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)[4.7 (1,284)](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [1,284 reviews](#user-reviews)

Positive

1,229

Neutral

31

Negative

24

[## QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,464)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting Price

$38.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [8,464 reviews](#user-reviews)

Positive

7,287

Neutral

713

Negative

464

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## Summary

* * *

Key features rated by users

Features selected based on 8,319 reviews from expense report software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

65%Fit

Missing features

Not enough reviews

Feature ratings

Expense Tracking

4.6

Receipt Management

4.7

Expense Claims

4.5

Invoice Management

1.0

Timesheet Management

NA

74%Fit

Missing features

Feature ratings

Expense Tracking

4.5

Receipt Management

4.5

Expense Claims

4.3

Invoice Management

4.5

Timesheet Management

NA

User satisfaction

User satisfaction

4.7

User reviews[1,284](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.6

User satisfaction

4.3

User reviews[8,464](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$38Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Midsize organizations count on Emburse Professional to deliver intuitive travel and expense management solutions with configurable spend controls and a user-friendly experience.

Best for

QuickBooks Online is used by freelancers, accountants, bookkeepers, CFOs, financial managers, contractors, retailers, professional service providers, nonprofits, and charities.

## User reviews

Pros & cons

CD

Christian D.

Manager

> "We liked how Certify delivered on all the basics we'd expect out of an expense management platform: we set up users,..."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___6815852)

VR

Verified Reviewer

CFO

> "I don't like that it doesn't import invoices/receipts into Quickbooks online, so if you leave Emburse you leave all of..."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___7115769)

SS

Saniya S.

Broadcasting

> "It helps keep everything organized in one place and reduces manual work."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___7135001)

JK

Jacob K.

Finance manager

> "Occasional syncing or categorization issues required manual fixes, and customer support responses weren’t always as..."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___7081796)

SS

Saniya S.

Broadcasting

> "The automation features save a lot of time and improve accuracy."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___7135001)

VR

Verified Reviewer

CFO

> "They didn't communicate our renewal or send us an invoice for about 9 months after our renewal date. "

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___7115769)

CD

Christian D.

Manager

> "We implemented Certify as our first digital solution to our manual expense reporting problem."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___6815852)

JK

Jacob K.

Finance manager

> "Some parts of the interface feel dated and can take time to learn, especially for new users."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___7081796)

VR

Verified Reviewer

Director

> "Very easy to reconcile and upload supporting documentation for review and final payment disbursements."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___7006804)

VR

Verified Reviewer

CFO

> "Our team and needs had significantly downsized and they were very non-responsive in discussing the bill. "

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___7115769)

DT

Dawn T.

HR Manager

> "The payouts happen with ease and the approval process is very simple and straight forward for our leaders."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___7028048)

JB

Julia B.

Head of Finance

> "Implementation has been painful, as we required some customisation and the Emburse specialist just wanted to do..."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___6569656)

LJ

Leda J.

Finance

> "It smooths the expense reimbursement process, has good reporting setup. "

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___6560824)

LJ

Leda J.

Finance

> "Right now we have to manually download the excel file and upload to our accounting system, which can be time-consuming."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___6560824)

VR

Verified Reviewer

Director

> "Great support from organization and customer service support throughout the school year. "

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___7006804)

JB

Julia B.

Head of Finance

> "we had multiple complains that the data users populate or upload is not saved, the system is clanky."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___6569656)

ML

Matthew L.

CFO

> "It has saved so much time with managing our credit card expenses. Before certify, we were manually entering all card..."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___5071275)

VR

Verified Reviewer

CFO

> "Terrible billing systems and teams. "

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___7115769)

SS

Serena S.

Executive Assistant

> "Hopeful that uploads into SAP will prove easy to initiate."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___6835274)

JB

Julia B.

Head of Finance

> "users report the software is not user-friendly or intuitive, it takes a while to get used to the interface."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___6569656)

MT

Marek T.

CEO

> "The real-time visibility into expense status and the ability to track reimbursement progress added transparency and..."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4816564)

Morgan U.

Owner

> "I chose a different expense provider due to implementation issues"

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___6659384)

MSB

Mohamed Salah B.

Project Manager

> "It's a comprehensive and cost-effective expense management tool that makes it easy to track my spending, set budgets,..."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4489887)

Kelly H.

Accountant

> "It's glitchy with the automatic credit card imports."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___6011131)

Juan B.

CEO

> "This platform has completely transformed the way I manage my spending and travel."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4910761)

AH

Angela H.

CEO

> "If you need to convert currencies, it can be a bit confusing with this software."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4464874)

LJ

Leda J.

Finance

> "The customer support team is very responsive and helpful"

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___6560824)

MK

Michael K.

Controller

> "Management of attendees lists (for meals) lacks flexibility"

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4526666)

MT

Marek T.

CEO

> "The integration with credit card transactions and automated expense categorization also simplified the process and..."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4816564)

SV

Sophia V.

office manager

> "Set up is complicated, lots of controls to give access to to make sure setup is good, sometimes small ones are missed..."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___3215962)

MT

Marek T.

CEO

> "The software made it easy to create and submit expense reports, capture receipts, and track reimbursement status."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4816564)

DM

Donny M.

Calibration/ Robotics Technical specialist

> "When making changes for coding the program lags alot."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___3550514)

PP

Patrick P.

Manager, EDI

> "Works well and is easy to use. "

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___6833866)

KM

Kyle M.

Assistant Controller

> "It can come across as confusing because it looks different than the desktop version."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___3423467)

Shreya P.

Senior Associate Consultant

> "It's incredibly convenient to be able to add notes or instructions if needed, and the option to forward reports to..."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4773027)

CD

Christy D.

Executive Office Manager

> "I often need to enter mileage for reimbursement and I have not been able to figure out how to enter it until after my..."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___2294516)

MT

Marek T.

CEO

> "Additionally, the real-time visibility into my expense status and approval workflow provided transparency and..."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4816564)

SV

Sophia V.

office manager

> "Credit cards don't always sync, very frustrating. "

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___3215962)

CK

Claudia K.

Office Manager

> "The online software was able to accommodate the many department account numbers and many categories that we use."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4527115)

KG

Kimberly G.

Implementation Consultant

> "The interface isn't attractive..."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___3216512)

Juan B.

CEO

> "From the moment I started using it I was impressed this platform makes it very easy to navigate through all the..."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4910761)

AR

Andrea R.

Engineer

> "Sometimes finding a particular function can be difficult and customer support is no help. But once you find it you just..."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___2679994)

JG

John G.

CFO

> "I like the wallet and how credit card expenses and receipts merge in the wallet."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4808414)

VM

Victor M.

Project Manager

> "Customer service has been slow to respond to our requests and we often end up solving the issues on our own."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___2308179)

MT

Marek T.

CEO

> "The software provided a user-friendly and efficient way to manage and track expenses."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4816564)

VR

Verified Reviewer

HR Generalist

> "I wish all of the categories were not on the screen at that time, as it would speed things up."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___2264308)

SV

Susan V.

Assistant Controller

> "I was part of the selection and implementation team at two companies and both times, the transition from paper to..."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4526572)

MO

Melissa O.

Accounting Manager

> "There are still some reports that cannot be customized in the system."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___2777513)

CK

Claudia K.

Office Manager

> "It also made it easy for other individuals to be able to charge to a different department than their default department."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4527115)

NM

Naufal M.

Business Development Executive

> "Splitting expenses against a single entry is not an intuitive experience"

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___2349528)

JS

Jon S.

Corporate Controller

> "Integrates with our ERP and credit card provider to provide a pretty seemless experience"

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4567312)

DP

Deb P.

CFO

> "There was fraud on the associated credit card, so it declined."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___2696508)

MK

Mona K.

Treasurer

> "Very professional, but we would like to see more enhancements to the program especially to the commute deductions from..."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4527108)

DP

Deb P.

CFO

> "I called them on this and was told there was nothing they could do unless I went on a contract (aka "locked in")."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___2696508)

JR

James R.

Treasury Manager

> "They can be mostly flexible in integration design to fit the needs of your company."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___4540912)

JT

Jennifer T.

Administrative Assistant

> "A lot of back and forth that caused much inconvenience."

[See full review](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#Capterra___2400098)

[View Reviews](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/reviews/)

JB

Jillean B.

Manager

> "This feature allows me to provide prompt and effective support to my employees, ensuring they receive the assistance they need, regardless of their location or my own, which significantly..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

JF

Julie F.

Office manager - payroll coordinator

> "has sent his ID three separate times, bank statement, federal id info, phone bills, letters from our bank, to "verify" and they told us it was all good and then lock us out of payroll so now..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161458)

KUMAR H.

Account executive

> "I mainly used it for managing basic accounting task, reporting , aging report, Ar report invoices tracking, it help me to stay organised and reduce my manual working."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115950)

JB

Jillean B.

Manager

> "This deficiency directly contributes to inaccuracies in inventory records, increasing the risk of stockouts, and complicating efforts to effectively optimize sales strategies and forecast..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

LA

Lauren A.

Administrator

> "The payroll function is so beneficial with Quickbooks tracking live checks and auto-creating labor and tax reports, and filing and paying taxes automatically."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7141459)

Arianna W.

Owner

> "There is no way to reliably set up what is relevant and how to record different suppliers, no chance to have categories remembered, even when defining defaults."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7075101)

NC

Nikki C.

Permit Technician

> "It handles core tasks like invoicing, expense tracking, and financial reporting efficiently, and the automatic bank syncing helps keep records accurate and up to date. While there is a..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

Kevin H.

Owner

> "the dates. if i change a date on an estimate sheet, that carries through to the invoices and if i dont catch it my clients get overdue invoices. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7103185)

Nathan H.

Owner

> "It’s a robust program that gives small businesses like myself a way to track accounting, invoicing and credit card, etc. payments all in o e and at an affordable rate."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "Some workflows aren’t always as intuitive as they first appear, especially for non-finance users. As the system scales with more data, performance can occasionally slow down, particularly in..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

TJ

Tyler J.

Owner

> "Allowing me to add my Bookkeeper to gain access makes this a lot easier come tax time which saves me! Though I use a CRM platform for my invoicing and payments, QBO has those features and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063977)

MM

Maria M.

HR Manager

> "Additionally, as data volume grows, the system may become slower, which can impact efficiency during high-volume tasks like reconciliations or reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130664)

NC

Nikki C.

Permit Technician

> "The real-time syncing with bank accounts is especially helpful because it keeps everything updated automatically, and the dashboards give a clear snapshot of cash flow and business..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

AR

Andrew R.

Operations

> "QuickBooks Online lacks advanced features found in the desktop version, such as advanced inventory, job costing, and industry-specific tools."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7045404)

KS

Kaitlyn S.

Executive Director

> "We also appreciated the ability to categorize donations, track grants, and quickly pull year-end reports for audits and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

MH

Maranda H.

Founder

> "It is overly complicated and has no real budgeting features for true cash flow planning, think every dollar systems."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7134631)

VR

Verified Reviewer

Customer Support

> "The dashboard gives a clear, real-time snapshot of your finances, and navigating between invoicing, expenses, and reports feels seamless."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113370)

JC

Jacob C.

Owner

> "Unable to submit returns directly through a portal, lack of automated ai bookkeeping, difficult to navigate"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7164223)

VR

Verified Reviewer

COO

> "Our resources are limited, so QBO is a good, inexpensive tool to help us manage several key areas like bookkeeping, invoicing, reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

SR

Samantha R.

Finance

> "QuickBooks Online can be quite pricey, has limited customization, and it has occasional sync glitches."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130955)

KS

Kaitlyn S.

Executive Director

> "The platform improved organization and transparency in our financial tracking and made it easier to prepare reports for the board and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

HG

Hollie G.

Office Manager

> "This happens especially after random updates (unnecessary for the most part) and the techs have no idea how to help as they are restricted by the new updates and cannot really offer a work..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136253)

Nathan H.

Owner

> "It allows me to track my hours, receipts and makes invoicing easy so that I don’t have to worry about making mistakes."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

JS

Jonathan S.

Founder

> "Bank and credit card accounts frequently disconnect for no apparent reason, and reconnecting them can be time-consuming and frustrating."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7160845)

Gena T.

Owner

> "Mobile app functionality – The mobile app allows quick checks, invoicing, and receipt capture on the go."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951)

RB

Ramona B.

Principal

> "I have spent over an hour and a half with customer support to learn that there is no way to run a report that reflects only business miles, even though they are tracked. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124657)

JS

Jonathan S.

Founder

> "It offers a solid set of accounting features, financial reporting, invoicing, and bank transaction management."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7160845)

VR

Verified Reviewer

COO

> "We wanted to use the bill pay feature, but it required an extra fee at the time (not sure if this is still the case), and we didn't want to pay the premium."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

AZ

Andrew Z.

Operations Manager

> "It has been a blessing for managing our company's financing. Because it is always available through a web browser, means that I can always handle any invoicing need no mater where I am."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7109418)

LH

Lyla H.

Administrator

> "Our customers became linked and I am still trying to figure out how to link their payments to them so it stops showing overdue invoices but the last 3 people recommend I pay for this help but..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046492)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "Team collaboration is also decent, particularly when multiple users (like finance teams, accountants, or managers) need access to the same financial data in real time."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

VR

Verified Reviewer

Owner

> "They often roll out "updates" that seem to be just a layout rearrangement with no notice, and it’s a productivity killer."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7131609)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "QuickBooks Online is a solid, easy-to-use accounting platform that works well for day-to-day financial management without needing deep accounting knowledge."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

SS

Stephanie S.

Bookkeeper and Treasurer

> "I don't like that it works to ensure that people without an accounting background can record data accurately however its not as useful when you know what the accounting that you want to do..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7047209)

JG

Jasmine G.

Office Assistant

> "From tracking expenses and managing vendor payments to generating detailed reports and preparing payroll, QuickBooks gives me the tools I need to support daily operations efficiently."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6866198)

VR

Verified Reviewer

Founder

> "For a small business, I didn't need the fancy reporting capabilities, and felt that paying for them was not the best use of my capital."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7071195)

VR

Verified Reviewer

General Manager

> "The automation features—bank feeds, recurring invoices, and rules—save a ton of time, and the dashboard gives a clear snapshot of cash flow without needing to dig around."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

BV

Bradley V.

Owner

> "Their deceptive practices and inadequate support have caused significant damage to my credit score, and their refusal to rectify the situation speaks volumes about their customer service..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6400076)

PM

Patrick M.

Chief Accountant

> "QuickBooks Online offers features that enables me to streamline processes such as invoicing, time tracking on projects and billing."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6873189)

NC

Nikki C.

Permit Technician

> "It can also get expensive as you add more features or users, and certain useful functions are only available in higher-tier plans."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

BB

Brent B.

VP Business Development

> "Quickbooks Online is a very efficient product that gives our small business real time data and reports to help us guide all of our decision making and track our progress and goals in real..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7016100)

MK

Michelle K.

Accountant

> "It has been difficult to convert our data from Desktop and the loss of ability to have multiple invoice templates from different departments has caused us to restructure our billing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6716163)

JI

Jack I.

IT Consultant

> "Quickbooks helps me keep my business finances in check, automatically synchronises with my bank and helps me manage payroll, of which I wouldn't ordinarily know where to start with."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7031654)

JF

Julie F.

Office manager - payroll coordinator

> "They did not tell us they locked us out, they just did it and when we went to process payroll Monday we got a message that we are locked out and they need to verify AGAIN!!!!!!"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161458)

TB

Thomas B.

Bookkeeper-Administrator

> "Invoicing and payments are seamless, and financial reporting tools provide all the insights we need without extra software. Because it’s cloud-based, we always have secure access to our..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7041164)

KP

Keyur P.

Field service technician

> "Sometimes Quickbooks slows upload the photos when network issues"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115848)

STS

Sandra Toribio S.

Accounting Specialist

> "QuickBooks online gives you all your business features at your fingertips income and expense tracking, invoicing, bill payment, bank reconciliation and even payroll."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7008683)

BN

Bruce N.

President

> "Very frustrating to use, stop allowing QB to integrate with Bank account, too many double entries, making bank and credit card reconciliation a problem."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

Cayla F.

Paralegal

> "Quickbooks is a great program for easily sending invoices and receiving payments. Although it did have a few bugs in the early stages and we encountered some issues, they seem to resolve them..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7117286)

Andrew H.

Company Director

> "It's not a simple case of just uploading receipts, you have to manually edit a lot of expenses"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7154184)

Shahid Jamil K.

ACCOUNTANT

> "QuickBooks Online provides a modern, cloud-based accounting experience designed for small to medium-sized businesses that value convenience, automation, and collaboration."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7036526)

MA

Mallory A.

Director of Operations

> "It unchecked my authorization to charge a client's card but said paid so I missed out on months of a client's payment."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136391)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "It’s particularly useful for invoicing, expense tracking, and giving visibility across business finances in real time."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

VR

Verified Reviewer

Accountant

> "The payroll feature can be more updated and user friendly, I found it to be a bit of a hassle to use and not user friendly compared to some other softwares out there."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7085286)

LS

Loren S.

Managing Director

> "There's a lot of depth to it for a bookkeeping software, where a good accountant can make the most of each subscription tier with some creativity."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7155674)

EJ

Ethan J.

Auditor

> "My only issues with quickbooks is that the appearance is quite outdated and not as easy to use compared to other systems like Xero."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104389)

Roger A.

Owner

> "I like how it helps manage expenses, invoices, and basic accounting in one place for a fair price."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7078839)

VR

Verified Reviewer

IT SYstems Administrator

> "The stipulation is that if you lose internet connectivity, you potentially lose access."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130213)

JD

Jeremiah D.

Owner

> "Now with a highly competent bookkeeping team and new AI tools for uploading receipts and invoices, things have improved and I'm getting the business data that I need."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7011619)

KB

Kim B.

Owner

> "I find the cost for Quickbooks in Canada a bit steep for certain features. But this is pretty common with most products in Canada these days!"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138408)

JB

Jillean B.

Manager

> "The invoicing system is incredibly user-friendly, not only for my team but also for my clients, who find the payment process to be very convenient and efficient, contributing positively to..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

Dana P.

CVOM

> "QuickBooks Online can get a bit pricey over time, and some features feel limited unless you upgrade."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7142501)

Gena T.

Owner

> "What I like most about QuickBooks Online is the remote access, which allows me to work from anywhere in the world."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951)

BV

Brooke V.

Accountant

> "Had a credit card cancelled and tried updating QB to our new card, it would not accept a new card in their system, they promised it was on their end and they were working on it, nothing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6520797)

SP

Sara P.

Director of Operations

> "It simplifies our customer management by keeping account notes, invoices, and payments organized."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7065789)

Jennifer H.

Service Billing Administrator

> "Features move without warning, which disrupts workflows and slows down routine tasks."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7137965)

Eri D.

Owner

> "My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7147306)

Soner H.

CEO

> "Sometimes it can be overwhelming to adjust to a new expense. And the bank connection always disconect after 6 months"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7097469)

VR

Verified Reviewer

Owner

> "It needs a bit cleaning up, but as you go through the cleaning process you get to understand the categories better and come up with a great organization of all your transactions and movements."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7118775)

SA

Suman A.

Owner,Bookkeeper,TaxPreparer

> "Can run slow at times and has an occasional sync issue with bank feeds."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161957)

NE

Nicholas E.

Framer

> "Quickbooks online is a very user-friendly, intuitive website that simplifies accounting, budgeting, invoicing."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7164122)

PT

Paolo T.

CEO

> "The program has not allowed me to connect to my bank account for two months and every time I try it tells me that it is under maintenance (I don't know what) until January 2026."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6841098)

VR

Verified Reviewer

Chief Financial Officer

> "What I like most about QB Online is its convenience, user-friendly interface (ease of use for non-accountants, and the various standard reports for analyzing the financial activity and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6870144)

VR

Verified Reviewer

CAO

> "Sometimes the Tasks do not show up and have to refresh the page several times."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7107298)

JR

Jack R.

Accounting Specialist

> "The reporting feature is especially useful because you can customize and save your own report formats."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7110184)

JW

Julia W.

CFO, accountant, tax preparer

> "Overall everything now involves pop up windows and side bars that open up and push the working area of QBO off the side where you can no longer see your data."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

KH

Kathy H.

Project Manager

> "Financial reports are everything I need and invoicing and payments save me so much time; especially using the automatic payments monthly for multiple clients."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7030094)

JW

Julia W.

CFO, accountant, tax preparer

> "The new invoice layout is slow and cumbersome and has increased the amount of clicks required multiple times over."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

AB

Anna B.

Kinesiologist

> "The app is secure and contains all the features I need to do my invoics and my financial reports."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138786)

E

Eren Ç.

Architectural specialist

> "sometimes reloading too slow when you try to refresh. when you clocking in and out bells sings loudly."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7133959)

[View Reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

## User interface

[Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)

4.68 (1,284)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

4.34 (8,464)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting Integration

150

Important

Activity Dashboard

120

Important

Emburse Expense Professional

Top features

36/42

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Trail
-   Automated Receipt Matching
-   Billable & Non-Billable Hours
-   Budgeting/Forecasting
-   Categorization/Grouping
-   Compliance Management
-   Corporate Card
-   Credit Card Management
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Duplicate Detection
-   Electronic Payments
-   Expense Claims
-   Expense Tracking
-   Financial Analysis
-   Generative AI
-   Invoice Management
-   Mileage Tracking
-   Mobile Access
-   Mobile Receipt Upload
-   Multi-Currency
-   Optical Character Recognition
-   Policy Management
-   Real-Time Notifications
-   Real-Time Updates
-   Receipt Management
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Secure Data Storage
-   Single Sign On
-   Spend Control
-   Third-Party Integrations
-   Timesheet Management
-   Workflow Management

[See all features](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/#features)

QuickBooks Online

26/42

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Trail
-   Automated Receipt Matching
-   Billable & Non-Billable Hours
-   Budgeting/Forecasting
-   Categorization/Grouping
-   Compliance Management
-   Corporate Card
-   Credit Card Management
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Duplicate Detection
-   Electronic Payments
-   Expense Claims
-   Expense Tracking
-   Financial Analysis
-   Generative AI
-   Invoice Management
-   Mileage Tracking
-   Mobile Access
-   Mobile Receipt Upload
-   Multi-Currency
-   Optical Character Recognition
-   Policy Management
-   Real-Time Notifications
-   Real-Time Updates
-   Receipt Management
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Secure Data Storage
-   Single Sign On
-   Spend Control
-   Third-Party Integrations
-   Timesheet Management
-   Workflow Management

[See all features](https://www.capterra.com/p/190778/QuickBooks-Online/#features)

### Recognition

No recognitions have been awarded to Emburse Expense Professional

QuickBooks Online is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Emburse Expense Professional

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

QuickBooks Online

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Emburse Expense Professional

-   By Emburse
-   Located in United States
-   Founded in 2007

QuickBooks Online

-   By Intuit
-   Located in United States
-   Founded in 1983

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