Everest vs Freshdesk vs ConSol CM

Starting Price

Not provided by vendor

$19.00/month/user

$1,300.00/one-time/user

Best For

Everest is a good match for Food, Financial, Healthcare and Manufacturing Companies. Manage customer and consumer issues along with supplier issues and corrective actions.

SMBs and Enterprises worldwide can use Freshdesk to provide remarkable, world-class customer service.

Not provided by vendor

Rating


5 / 5
(1)


4.5 / 5
(1725)

(0)

Ideal number of Users

1 - 1000+

2 - 999

10 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • check Case Management
  • check Complaint Classification
  • check Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • close Feedback Management
  • close Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • check Routing
  • close Self Service Portal
  • close Social Media Monitoring
  • close Survey Management
  • close Case Management
  • check Complaint Classification
  • close Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • close Feedback Management
  • close Forms Management
  • check Issue Tracking
  • close Quality Assurance Management
  • check Routing
  • check Self Service Portal
  • close Social Media Monitoring
  • close Survey Management
  • close Case Management
  • check Complaint Classification
  • check Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • close Feedback Management
  • close Forms Management
  • check Issue Tracking
  • close Quality Assurance Management
  • check Routing
  • close Self Service Portal
  • close Social Media Monitoring
  • close Survey Management

Screenshots

Capterra screenshot placeholder
View 2 screenshots 12448 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of ConSol CM vs Freshdesk vs Everest

Everest vs Freshdesk vs ConSol CM

Share

share Share Your Comparison of ConSol CM vs Freshdesk vs Everest