ConSol CM/Complaint vs Everest

Starting Price

$217.00/month/user

Not provided by vendor

Best For

Mittelständische und große Unternehmen ab einer Größe von 50 Mitarbeitern.

Everest is a good match for Food, Financial, Healthcare and Manufacturing Companies. Manage customer and consumer issues along with supplier issues and corrective actions.

Rating

(0)


5 / 5
(1)

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


5 / 5

Customer Support


5 / 5

Features & Functionality

Value for Money

Product Features

  • check Case Management
  • check Complaint Classification
  • check Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • check Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • check Routing
  • check Self Service Portal
  • close Social Media Monitoring
  • check Survey Management
  • check Case Management
  • check Complaint Classification
  • check Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • close Feedback Management
  • close Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • check Routing
  • close Self Service Portal
  • close Social Media Monitoring
  • close Survey Management

Screenshots

View 5 screenshots 175299 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ConSol CM/Complaint vs Everest

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