eTracker vs Salesforce Service Cloud

Starting Price

$19.00

$25.00/month/user

Best For

Not provided by vendor

Businesses in need of service-as-a-software solution for CRM and help desk management.

Rating

(0)


4.5 / 5
(444)

Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use


4 / 5

Customer Support


4 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Product Features

  • close Case Management
  • close Complaint Classification
  • close Corrective Actions (CAPA)
  • close Customer Complaint Tracking
  • check Feedback Management
  • check Forms Management
  • close Issue Tracking
  • close Quality Assurance Management
  • close Routing
  • close Self Service Portal
  • close Social Media Monitoring
  • check Survey Management
  • check Case Management
  • check Complaint Classification
  • close Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • check Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • check Routing
  • check Self Service Portal
  • check Social Media Monitoring
  • close Survey Management

Screenshots

Capterra screenshot placeholder
View 5 screenshots 27720 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Salesforce Service Cloud vs eTracker

eTracker vs Salesforce Service Cloud

Share

share Share Your Comparison of Salesforce Service Cloud vs eTracker