isoTracker Complaints Management vs Freshdesk

Starting Price

$9.35/month/user

$19.00/month/user

Best For

All industries on a global basis

SMBs and Enterprises worldwide can use Freshdesk to provide remarkable, world-class customer service.

Rating

(0)


4.5 / 5
(1774)

Ideal number of Users

2 - 499

2 - 999

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • close Case Management
  • close Complaint Classification
  • check Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • close Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • check Routing
  • close Self Service Portal
  • close Social Media Monitoring
  • close Survey Management
  • close Case Management
  • check Complaint Classification
  • close Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • close Feedback Management
  • close Forms Management
  • check Issue Tracking
  • close Quality Assurance Management
  • check Routing
  • check Self Service Portal
  • close Social Media Monitoring
  • close Survey Management

Screenshots

View 4 screenshots 181567 thumb
View 2 screenshots 12448 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Freshdesk vs isoTracker Complaints Management

isoTracker Complaints Management vs Freshdesk

Share

share Share Your Comparison of Freshdesk vs isoTracker Complaints Management