Jira Service Desk vs mycustomerfeedback.com

Starting Price

$10.00/month

$75.00/month/user

Best For

IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.

Not provided by vendor

Rating


4.5 / 5
(237)
Read All Reviews
(0)

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Product Features

Not provided by vendor
  • close Case Management
  • check Complaint Classification
  • check Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • close Feedback Management
  • close Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • close Routing
  • close Self Service Portal
  • close Social Media Monitoring
  • close Survey Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Jira Service Desk vs mycustomerfeedback.com

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