Jira Service Desk vs Wowdesk

Starting Price

$10.00/month

$5.00/month/user

Best For

IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.

Business of all sizes ranging from early startups to Fortune 500 companies All Verticals: Technology- Retail- Financial - Healthcare - Logistics - Government - Professional Services- Public - NGOs

Rating


4.4 / 5
(237)
Read All Reviews

5 / 5
(8)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.2 / 5

5 / 5

Customer Support


4.3 / 5

5 / 5

Features & Functionality


4.3 / 5

5 / 5

Value for Money


4.2 / 5

4.5 / 5

Product Features

Not provided by vendor
  • check Case Management
  • check Complaint Classification
  • check Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • check Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • check Routing
  • check Self Service Portal
  • check Social Media Monitoring
  • check Survey Management

Screenshots

View 5 screenshots 108510 thumb
View 5 screenshots 145322 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Jira Service Desk vs Wowdesk

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