Complaints Pro vs NABD

Starting Price

$8.00/month/user

$10.00/month/user

Best For

Food Manufacturing, Banking, Insurance and Finance, Energy, Telecommunications, Services and Government.

NABD helps organization from all sizes to deliver exceptional customer support. From start ups to large enterprises, they all selected NABD for its ability to scale up and its automation capabilities.

Rating


4.5 / 5
(2)


4.5 / 5
(38)

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Case Management
  • check Complaint Classification
  • check Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • check Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • check Routing
  • check Self Service Portal
  • check Social Media Monitoring
  • check Survey Management
  • check Case Management
  • check Complaint Classification
  • check Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • check Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • check Routing
  • check Self Service Portal
  • check Social Media Monitoring
  • check Survey Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Complaints Pro vs NABD

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