Complaints Pro vs Instabug

Starting Price

$8.00/month/user

$124.00/year

Best For

Food Manufacturing, Banking, Insurance and Finance, Energy, Telecommunications, Services and Government.

Companies working with apps looking for bug reporting, crash reporting, user feedback, beta testing, quality assurance, etc.

Rating


4.5 / 5
(2)

4.7 / 5
(85)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


4.5 / 5



4.5 / 5


  • "It's easy to use and more reliable than other softwares i tried many softwares that didn't support image attached to the bug report."

  • "Features, easy to use and above all, their support team."

Customer Support


5 / 5



4.6 / 5


  • "As a customer support agent, I use instabug to reply to users inside our app."

  • "Catching exceptions, bug reports, technical customer support."

Features & Functionality


4.5 / 5



4.5 / 5


  • "The UI is great and implementation is a breeze. I love being able to customize my development console logging to amend my crash reports."

  • "InstaBug is really good tool but the guide is avaialble in the internet is very less."

Value for Money


4 / 5



4.1 / 5


Product Features

  • check Case Management
  • check Complaint Classification
  • check Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • check Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • check Routing
  • check Self Service Portal
  • check Social Media Monitoring
  • check Survey Management
  • check Case Management
  • check Complaint Classification
  • close Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • close Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • close Routing
  • check Self Service Portal
  • close Social Media Monitoring
  • check Survey Management

Screenshots

Capterra screenshot placeholder
View 4 screenshots 183598 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Instabug vs Complaints Pro

Complaints Pro vs Instabug

Share

share Share Your Comparison of Instabug vs Complaints Pro