Aptean Respond CM vs C-Desk

Best For

Who Uses This Software?

Not provided by vendor

All Kind of Organizations..

Target Customer Size (Users)

Not provided by vendor

10 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No Yes

Free Version

Not provided by vendor Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

Not provided by vendor
  • Case Management
  • Complaint Classification
  • Corrective Actions (CAPA)
  • Customer Complaint Tracking
  • Feedback Management
  • Forms Management
  • Issue Tracking
  • Quality Assurance Management
  • Routing
  • Self Service Portal
  • Social Media Monitoring
  • Survey Management

Screenshots

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Ratings

Overall

(0)
4.5 / 5
(23)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


5 / 5

Value for Money


4.5 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of C-Desk vs Aptean Respond CM


Aptean Respond CM vs C-Desk

Best For

Who Uses This Software?

Not provided by vendor

All Kind of Organizations..

Target Customer Size (Users)

Not provided by vendor

10 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No Yes

Free Version

Not provided by vendor Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

Not provided by vendor
  • Case Management
  • Complaint Classification
  • Corrective Actions (CAPA)
  • Customer Complaint Tracking
  • Feedback Management
  • Forms Management
  • Issue Tracking
  • Quality Assurance Management
  • Routing
  • Self Service Portal
  • Social Media Monitoring
  • Survey Management

Ratings

Overall

(0)
4.5 / 5
(23)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


5 / 5

Value for Money


4.5 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of C-Desk vs Aptean Respond CM