Aptean Respond CM vs Workpro Complaints Management System

Starting Price

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

Workpro is ideal for any organisation looking to manage complaints, cases and issues more effectively, whether public sector or private industry. It is a case and complaints management product which can be adapted to meet the needs of all kinds of organisations.

Rating

(0)


4 / 5
(1)

Ideal number of Users

Not provided by vendor

1 - 499

Ease of Use


5 / 5

Customer Support


4 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Product Features

Not provided by vendor
  • check Case Management
  • check Complaint Classification
  • check Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • close Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • close Routing
  • close Self Service Portal
  • close Social Media Monitoring
  • close Survey Management

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Aptean Respond CM vs Workpro Complaints Management System

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share Share Your Comparison of Workpro Complaints Management System vs Aptean Respond CM