Aptean Respond CM vs Zendesk

Rating

(0)


4.5 / 5
(1986)

Starting Price

Not provided by vendor

$5.00/month/user

Best For

Not provided by vendor

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Product Features

Not provided by vendor
  • check Case Management
  • check Complaint Classification
  • check Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • check Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • check Routing
  • check Self Service Portal
  • check Social Media Monitoring
  • check Survey Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Zendesk vs Aptean Respond CM

Aptean Respond CM vs Zendesk

Share

share Share Your Comparison of Zendesk vs Aptean Respond CM