eCasework vs HappyFox

Starting Price

$5.00/month/user

$29.00/month/user

Best For

Councillors, MPs, MSPs, AMs, MLAs, union representatives and their staff in the UK.

Most commonly used by IT, Customer Service, Operations, Facilities, HR, Marketing and Finance teams. HappyFox is very versatile making it a great fit for companies of any size.

Rating


5 / 5
(9)


4.5 / 5
(78)

Ideal number of Users

50-99

2 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

Product Features

  • check Case Management
  • close Complaint Classification
  • close Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • close Forms Management
  • check Issue Tracking
  • close Quality Assurance Management
  • close Routing
  • check Self Service Portal
  • close Social Media Monitoring
  • close Survey Management
  • check Case Management
  • check Complaint Classification
  • close Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • check Forms Management
  • check Issue Tracking
  • close Quality Assurance Management
  • check Routing
  • check Self Service Portal
  • check Social Media Monitoring
  • check Survey Management

Screenshots

View 5 screenshots 54392 thumb
View 3 screenshots 152314 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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eCasework vs HappyFox

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