Gladly vs HappyFox

Starting Price

Not provided by vendor

$29.00/month/user

Best For

We partner with SMBs and large Enterprise B2C companies in Retail, eCommerce, Travel, Hospitality, Financial Services and Insurance as well as contact centers to keep up with today's customer needs.

Most commonly used by IT, Customer Service, Operations, Facilities, HR, Marketing and Finance teams. HappyFox is very versatile making it a great fit for companies of any size.

Rating

(0)


4.5 / 5
(78)

Ideal number of Users

2 - 1000+

2 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • check Case Management
  • check Complaint Classification
  • close Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • close Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • check Routing
  • check Self Service Portal
  • check Social Media Monitoring
  • close Survey Management
  • check Case Management
  • check Complaint Classification
  • close Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • check Forms Management
  • check Issue Tracking
  • close Quality Assurance Management
  • check Routing
  • check Self Service Portal
  • check Social Media Monitoring
  • check Survey Management

Screenshots

View 4 screenshots 181441 thumb
View 3 screenshots 152314 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Gladly vs HappyFox

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