Issuetrak vs UsefulFeedback - Complaints Management Software

Starting Price

$59.00/month/user

Not provided by vendor

Best For

We serve companies & departments of all sizes from a wide range of industries. We're a great fit for any business in need of tracking issues/requests & improving their workflow with better visibility.

Medium to large enterprises as well as local and central governments worldwide can take advantage of our out of the box solutions which helps them adhere to regulations and improve service levels.

Rating


4.5 / 5
(151)
Read All Reviews

5 / 5
(1)

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.5 / 5

5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • check Case Management
  • check Complaint Classification
  • check Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • check Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • check Routing
  • check Self Service Portal
  • close Social Media Monitoring
  • check Survey Management
  • check Case Management
  • check Complaint Classification
  • check Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • check Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • check Routing
  • check Self Service Portal
  • check Social Media Monitoring
  • check Survey Management

Screenshots

View 5 screenshots 42385 thumb
View 5 screenshots 42886 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of UsefulFeedback - Complaints Management Software vs Issuetrak

Issuetrak vs UsefulFeedback - Complaints Management Software

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share Share Your Comparison of UsefulFeedback - Complaints Management Software vs Issuetrak