Issuetrak vs Qualtrics Customer Experience

Starting Price

$59.00/month/user

Not provided by vendor

Best For

We serve companies & departments of all sizes from a wide range of industries. We're a great fit for any business in need of tracking issues/requests & improving their workflow with better visibility.

Customer Experience leaders in every industry looking to for a robust, easy-to-use solution to manage the entire customer experience.

Rating


4.5 / 5
(151)


4.5 / 5
(162)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Case Management
  • check Complaint Classification
  • check Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • check Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • check Routing
  • check Self Service Portal
  • close Social Media Monitoring
  • check Survey Management
  • check Case Management
  • check Complaint Classification
  • close Corrective Actions (CAPA)
  • check Customer Complaint Tracking
  • check Feedback Management
  • close Forms Management
  • check Issue Tracking
  • check Quality Assurance Management
  • check Routing
  • check Self Service Portal
  • close Social Media Monitoring
  • check Survey Management

Screenshots

View 5 screenshots 42385 thumb
View 3 screenshots 44237 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Issuetrak vs Qualtrics Customer Experience

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share Share Your Comparison of Qualtrics Customer Experience vs Issuetrak