SolarWinds Passportal vs TrapDocs

Starting Price

$18.00/month/user

Not provided by vendor

Best For

Ideal for MSP and/or internal IT services teams that need easy-to-use, simple, cloud-based password security and IT documentation in co-managed IT environments.

Not provided by vendor

Ideal number of Users

1 - 1000+

Not provided by vendor

Rating


4.4 / 5
(83)
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Ease of Use


4.2 / 5


  • "The implementation was very easy and the software is easy to use. The documentation is great with the default templates covering most of the required info per customer."

  • "Simplicity, and ease of use for all team members."



Customer Support


4.4 / 5




Features & Functionality


4.2 / 5


  • "If a question arises, phone support is rarely longer than a 15 minute wait. Support staff is always courteous and wanting to help find the answer best suited for the scenario."

  • "It has have a very positive impact on our organization. Allows our technicians to access the data they need in a quick fashion which ultimately provides our clients with a better experience."



Value for Money


4.4 / 5




Product Features

  • Anti Spam
  • Anti Virus
  • Audit Trail
  • Compliance Management
  • Database Security Audit
  • File Access Control
  • Financial Data Protection
  • Maintenance Scheduling
  • Real Time Monitoring
  • Security Event Log
  • Virus Definition Update
  • Vulnerability Protection
Not provided by vendor

Screenshots

View 4 screenshots 188555 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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SolarWinds Passportal vs TrapDocs

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