Accelo vs Cosential

Starting Price

$39.00/month/user

Not provided by vendor

Best For

Any professional service organization that serves clients and bills for time. Accelo streamlines all client service processes in one place, managing team schedules and projects.

Architecture, Engineering, and Construction firms (AEC)

Rating


4.4 / 5
(130)
Read All Reviews

4.4 / 5
(66)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.1 / 5


  • "Ease of use, completely customizable, thoughtful and useful features."

  • "Helps our team easily track time between projects. Design is easy to use and pleasant to look at."


4.1 / 5


  • "The organization of the information and ease of use of the system is unparalleled to other CRMs/databases."

  • "The on-boarding process could have been easier. Cosential worked with us the whole way, but I would not describe it as user friendly."

Customer Support


4.4 / 5


  • "Lots of features, great customer support, great for CRM and project management."

  • "Support team and onboarding experience is fantastic."


4.3 / 5


  • "The customer service rep our implementation specialist, was wonderful."

  • "It does exactly what I need it to do. The ticketing process and customer service are excellent and the price can't be beat."

Features & Functionality


4.4 / 5


  • "It feels like they care about their customers. They're super genuine people."

  • "Being able to quickly reference old notes and tickets is critical to resolving issues and looking professional. The timers are immensely useful."


4.1 / 5


  • "I can quickly schedule my training online by looking at my trainer's calendar, so if I have an hour free I can make good use of my time, and with one click it's in my outlook."

  • "Field customization to match our firms processes and terminology was pretty straight forward."

Value for Money


4.3 / 5


  • "The price and the functionality is great. Very easy to start using."

  • "Great to create projects, managed services agreements, invoicing, cost models, quotations."


4.4 / 5


Product Features

  • check Client Tracking
  • check Contract Management
  • check Forecasting
  • check Project Management
  • check Quotes/Proposals
  • check Sales Pipeline Management
  • check Scheduling
  • check Client Tracking
  • close Contract Management
  • check Forecasting
  • close Project Management
  • check Quotes/Proposals
  • check Sales Pipeline Management
  • close Scheduling

Screenshots

View 5 screenshots 31431 thumb
View 5 screenshots 22156 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Accelo vs Cosential

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