Copper vs Cosential

Starting Price

$19.00/month/user

Not provided by vendor

Best For

Small and medium-sized businesses looking for an easy to use CRM that automates repetitive tasks and integrates with the tools they already use (like Gmail, Mailchimp, and Slack).

Architecture, Engineering, and Construction firms (AEC)

Rating


4.4 / 5
(361)
Read All Reviews

4.4 / 5
(66)
Read All Reviews

Ideal number of Users

1 - 499

2 - 1000+

Ease of Use


4.5 / 5


  • "It is super intuitive to use. Has a great "pipeline" view so that I can see how my brokerage is running."

  • "My husband is the primary user of the software, but we both are impressed with the ease of use in Google and related software."


4.1 / 5


  • "The organization of the information and ease of use of the system is unparalleled to other CRMs/databases."

  • "The on-boarding process could have been easier. Cosential worked with us the whole way, but I would not describe it as user friendly."

Customer Support


4.4 / 5


  • "Very easy to use, the support team is very proactive and enthusiastic to make sure you understand how to maximixe the use of the service."

  • "You have a Dashboard AND can add prospects straight from your email account. Customer Service is phenomenal."


4.3 / 5


  • "The customer service rep our implementation specialist, was wonderful."

  • "It does exactly what I need it to do. The ticketing process and customer service are excellent and the price can't be beat."

Features & Functionality


4.1 / 5


  • "Great integration with g suite of that's your go-to ecosystem. Nice and simple interface."

  • "Getting updates and emails from time to time from staff has been awesome and their replies to any issues come rather quickly."


4.1 / 5


  • "I can quickly schedule my training online by looking at my trainer's calendar, so if I have an hour free I can make good use of my time, and with one click it's in my outlook."

  • "Field customization to match our firms processes and terminology was pretty straight forward."

Value for Money


4.1 / 5


  • "Seamless integration with our existing Google accounts. We save time, money and headaches."

  • "Not the most cost effective CRM out there but the native G Suite integration is irreplaceable."


4.4 / 5


Product Features

  • check Client Tracking
  • close Contract Management
  • check Forecasting
  • check Project Management
  • check Quotes/Proposals
  • check Sales Pipeline Management
  • check Scheduling
  • check Client Tracking
  • close Contract Management
  • check Forecasting
  • close Project Management
  • check Quotes/Proposals
  • check Sales Pipeline Management
  • close Scheduling

Screenshots

View 5 screenshots 191805 thumb
View 5 screenshots 22156 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Copper vs Cosential

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