# Page 7 | Best Contact Center Software 2026 | Capterra > Page 7 - Find the top Contact Center software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/contact-center-software --- # Best Contact Center Software - Page 7 [## Dial Once](https://www.capterra.com/p/150817/Dial-Once/) [5.0 (2)](https://www.capterra.com/p/150817/Dial-Once/#reviews) Omnichannel orchestration platform of customer journeys [Learn more about Dial Once](https://www.capterra.com/p/150817/Dial-Once/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Xperience](https://www.capterra.com/p/154368/Xperience/) [5.0 (2)](https://www.capterra.com/p/154368/Xperience/#reviews) Outstanding contact center functionality on the cloud at the level of the best on-premise solutions. [Learn more about Xperience](https://www.capterra.com/p/154368/Xperience/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Ozonetel](https://www.capterra.com/p/241112/Ozonetel/) [5.0 (2)](https://www.capterra.com/p/241112/Ozonetel/#reviews) Ozonetel is a cloud call center software providing auto dialers, IVR, call routing, omnichannel support, and AI bots for call centers. [Learn more about Ozonetel](https://www.capterra.com/p/241112/Ozonetel/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## iPlum](https://www.capterra.com/p/230284/iPlum/) [5.0 (2)](https://www.capterra.com/p/230284/iPlum/#reviews) iPlum is a business solution that enables professionals to securely call, text, leave voicemails, and use phone tree extensions. [Learn more about iPlum](https://www.capterra.com/p/230284/iPlum/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Tactful AI](https://www.capterra.com/p/236257/Tactful-AI-Helpdesk/) [5.0 (2)](https://www.capterra.com/p/236257/Tactful-AI-Helpdesk/#reviews) AI-powered and effortlessly configurable customer service platform for outstanding customer satisfaction and team productivity. [Learn more about Tactful AI](https://www.capterra.com/p/236257/Tactful-AI-Helpdesk/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Textel](https://www.capterra.com/p/230612/Textel/) [4.5 (2)](https://www.capterra.com/p/230612/Textel/#reviews) Textel provides a modern communication experience by text-enabling existing contact center phone numbers. [Learn more about Textel](https://www.capterra.com/p/230612/Textel/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Vivocha](https://www.capterra.com/p/143056/Vivocha/) [4.5 (2)](https://www.capterra.com/p/143056/Vivocha/#reviews) Vivocha.com, the Next Generation Customer Interaction platform: Video, Voice, Chat, and Collaboration tools [Learn more about Vivocha](https://www.capterra.com/p/143056/Vivocha/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## OneContact CC](https://www.capterra.com/p/151354/OneContact-CC/) [4.5 (2)](https://www.capterra.com/p/151354/OneContact-CC/#reviews) OneContact CC is a multimedia call center solution, IP-based, offering a complete and integrated communications management for voice, [Learn more about OneContact CC](https://www.capterra.com/p/151354/OneContact-CC/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## SAP Service Cloud](https://www.capterra.com/p/227370/SAP-Service-Cloud/) [4.5 (2)](https://www.capterra.com/p/227370/SAP-Service-Cloud/#reviews) Bridge the gap between front-office engagements and back-office processes to create a unified service experience with SAP Service Cloud [Learn more about SAP Service Cloud](https://www.capterra.com/p/227370/SAP-Service-Cloud/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Click2Coach](https://www.capterra.com/p/76428/Click2Coach/) [4.3 (2)](https://www.capterra.com/p/76428/Click2Coach/#reviews) Click2Coach: an WFO suite including call recording, performance management, quality monitoring, desktop, data and speech analytics. [Learn more about Click2Coach](https://www.capterra.com/p/76428/Click2Coach/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Cisco Unified Intelligent Contact Management Enterprise](https://www.capterra.com/p/213093/Cisco-Unified-Intelligent-Contact-Management-Enterprise/) [4.0 (2)](https://www.capterra.com/p/213093/Cisco-Unified-Intelligent-Contact-Management-Enterprise/#reviews) Contact management solution that helps midsize to large businesses manage calls through routing, IVR, agent availability and more. [Learn more about Cisco Unified Intelligent Contact Management Enterprise](https://www.capterra.com/p/213093/Cisco-Unified-Intelligent-Contact-Management-Enterprise/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Intermedia Contact Center](https://www.capterra.com/p/203140/Intermedia-Contact-Center/) [4.0 (2)](https://www.capterra.com/p/203140/Intermedia-Contact-Center/#reviews) Deliver fast, personalized support anywhere with Intermedia® Contact Center—an AI-powered omnichannel customer engagement platform. [Learn more about Intermedia Contact Center](https://www.capterra.com/p/203140/Intermedia-Contact-Center/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## C-Zentrix](https://www.capterra.com/p/143094/C-Zentrix/) [3.5 (2)](https://www.capterra.com/p/143094/C-Zentrix/#reviews) C-Zentrix is an omnichannel contact center platform with AI, automation, and analytics for better customer engagement. [Learn more about C-Zentrix](https://www.capterra.com/p/143094/C-Zentrix/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Trring Me](https://www.capterra.com/p/252633/Trring-Me/) [3.5 (2)](https://www.capterra.com/p/252633/Trring-Me/#reviews) Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more. [Learn more about Trring Me](https://www.capterra.com/p/252633/Trring-Me/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## PBXact](https://www.capterra.com/p/213663/PBXact/) [3.0 (2)](https://www.capterra.com/p/213663/PBXact/#reviews) Call center management solution that helps businesses record or monitor calls & collaborate with clients/team members via conferencing. [Learn more about PBXact](https://www.capterra.com/p/213663/PBXact/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## insmartbot](https://www.capterra.com/p/255457/inConcert-Conversational-Bot/) [3.0 (2)](https://www.capterra.com/p/255457/inConcert-Conversational-Bot/#reviews) Elevate the customer experience with smart virtual agents [Learn more about insmartbot](https://www.capterra.com/p/255457/inConcert-Conversational-Bot/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## StringeeX](https://www.capterra.com/p/203231/StringeeX/) [5.0 (1)](https://www.capterra.com/p/203231/StringeeX/#reviews) Customer support platform that lets you connect with customers on any channel (phone, Video call, chat, email, social). [Learn more about StringeeX](https://www.capterra.com/p/203231/StringeeX/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Smiddle Siebel CRM Connector](https://www.capterra.com/p/275313/Smiddle-Sibel-CRM-Connector/) [5.0 (1)](https://www.capterra.com/p/275313/Smiddle-Sibel-CRM-Connector/#reviews) Smiddle Siebel CRM Connector combines the functionality of the Cisco contact center with your Siebel CRM in a single interface. [Learn more about Smiddle Siebel CRM Connector](https://www.capterra.com/p/275313/Smiddle-Sibel-CRM-Connector/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## My Country Mobile](https://www.capterra.com/p/72356/My-Country-Mobile/) [5.0 (1)](https://www.capterra.com/p/72356/My-Country-Mobile/#reviews) An all-in-one UCaaS solution with advanced features like AI receptionist, video conferencing, and call analytics. Stay connected global [Learn more about My Country Mobile](https://www.capterra.com/p/72356/My-Country-Mobile/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Fitsyn](https://www.capterra.com/p/182378/Fitsyn/) [5.0 (1)](https://www.capterra.com/p/182378/Fitsyn/#reviews) Fitsyn is a white-label, full suite front-end CRM that simplifies your sales cycle and helps your business convert more leads. [Learn more about Fitsyn](https://www.capterra.com/p/182378/Fitsyn/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Ace Peak Cloud CX](https://www.capterra.com/p/254873/Cloud-Contact-Center/) [5.0 (1)](https://www.capterra.com/p/254873/Cloud-Contact-Center/#reviews) Unified communication platform with voice, video, and messaging in one place, supported by AI tools and global reliability from Acepeak [Learn more about Ace Peak Cloud CX](https://www.capterra.com/p/254873/Cloud-Contact-Center/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Zoom Contact Center](https://www.capterra.com/p/10016220/Zoom-Contact-Center/) [5.0 (1)](https://www.capterra.com/p/10016220/Zoom-Contact-Center/#reviews) Zoom Contact Center is an AI-powered Contact Center as a Service (CCaaS) offering built directly on Zoom’s powerful unified communicati [Learn more about Zoom Contact Center](https://www.capterra.com/p/10016220/Zoom-Contact-Center/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Selmo](https://www.capterra.com/p/266370/Selmo/) [5.0 (1)](https://www.capterra.com/p/266370/Selmo/#reviews) Selmo is a cloud auto dialer software for call centers and businesses, which can boost your calling speed by 3 times.  [Learn more about Selmo](https://www.capterra.com/p/266370/Selmo/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Enreach Omnichannel](https://www.capterra.com/p/216448/Omnichannel-Contact-Center/) [5.0 (1)](https://www.capterra.com/p/216448/Omnichannel-Contact-Center/#reviews) Cloud-based and AI-enabled software managing customer communication channels like phone, chat, email, and SMS on one platform. [Learn more about Enreach Omnichannel](https://www.capterra.com/p/216448/Omnichannel-Contact-Center/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## MCUBE](https://www.capterra.com/p/10013877/MCUBE/) [5.0 (1)](https://www.capterra.com/p/10013877/MCUBE/#reviews) Cloud-based contact center solution that helps businesses manage call routing, multi-channel communications, live tracking, and more. [Learn more about MCUBE](https://www.capterra.com/p/10013877/MCUBE/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Oration](https://www.capterra.com/p/236965/Oration/) [5.0 (1)](https://www.capterra.com/p/236965/Oration/#reviews) Oration is a contact centre solution that utilises artificial intelligence and speech recognition to automate conversations. [Learn more about Oration](https://www.capterra.com/p/236965/Oration/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Cresta](https://www.capterra.com/p/202635/Cresta/) [5.0 (1)](https://www.capterra.com/p/202635/Cresta/#reviews) Cresta is the first real-time productivity suite for the contact center. [Learn more about Cresta](https://www.capterra.com/p/202635/Cresta/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Landis Contact Center](https://www.capterra.com/p/10027329/Landis-Contact-Center/) [5.0 (1)](https://www.capterra.com/p/10027329/Landis-Contact-Center/#reviews) Landis Contact Center is a certified call center software for Microsoft Teams that provides routing, queueing, and reporting tools. [Learn more about Landis Contact Center](https://www.capterra.com/p/10027329/Landis-Contact-Center/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## NICE Nexidia](https://www.capterra.com/p/208064/Nexidia/) [5.0 (1)](https://www.capterra.com/p/208064/Nexidia/#reviews) NICE Nexidia comprises NICE Enlighten, Journey Analytics, Quality Management, Predictive Behavioral Routing, and Nexidia Analytics. [Learn more about NICE Nexidia](https://www.capterra.com/p/208064/Nexidia/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## TVox Omnichannel Contact Center](https://www.capterra.com/p/10013946/TVox-Omnichannel-Contact-Center/) [5.0 (1)](https://www.capterra.com/p/10013946/TVox-Omnichannel-Contact-Center/#reviews) Omnichannel Contact Management: voice, email, webchat, whatsapp, sms, video  [Learn more about TVox Omnichannel Contact Center](https://www.capterra.com/p/10013946/TVox-Omnichannel-Contact-Center/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Conquer](https://www.capterra.com/p/149576/DialSource/) [5.0 (1)](https://www.capterra.com/p/149576/DialSource/#reviews) We make it simple to plan, execute, & optimize every customer interaction directly where your team works in Salesforce or Dynamics 365. [Learn more about Conquer](https://www.capterra.com/p/149576/DialSource/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## NEONNOW](https://www.capterra.com/p/10019526/NEONNOW/) [5.0 (1)](https://www.capterra.com/p/10019526/NEONNOW/#reviews) A cloud based contact center platform delivering enterprise grade features out of the box, in a no-code, cost effective environment [Learn more about NEONNOW](https://www.capterra.com/p/10019526/NEONNOW/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Airkit](https://www.capterra.com/p/230760/Airkit/) [5.0 (1)](https://www.capterra.com/p/230760/Airkit/#reviews) Drive customer action at the last mile. Digitize any sales and service touchpoint throughout the customer lifecycle. [Learn more about Airkit](https://www.capterra.com/p/230760/Airkit/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Smiddle Omnichannel](https://www.capterra.com/p/267407/Smiddle-Omnichannel/) [5.0 (1)](https://www.capterra.com/p/267407/Smiddle-Omnichannel/#reviews) Smiddle Omnichannel allows delivering messages from the most popular messengers directly to contact centers. [Learn more about Smiddle Omnichannel](https://www.capterra.com/p/267407/Smiddle-Omnichannel/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Peopleware](https://www.capterra.com/p/152457/Peopleware/) [5.0 (1)](https://www.capterra.com/p/152457/Peopleware/#reviews) Peopleware is a leading cloud-based workforce management (WFM) solution, designed to empower people to do outstanding work. [Learn more about Peopleware](https://www.capterra.com/p/152457/Peopleware/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## ReplyOne](https://www.capterra.com/p/153251/ReplyOne/) [4.0 (1)](https://www.capterra.com/p/153251/ReplyOne/#reviews) Happy customers thanks to AI-based contact center software. ReplyOne analyzes queries and delivers suitable answers. [Learn more about ReplyOne](https://www.capterra.com/p/153251/ReplyOne/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Intellicon](https://www.capterra.com/p/157566/Intellicon/) [4.0 (1)](https://www.capterra.com/p/157566/Intellicon/#reviews) AI-powered Contact Center for Omnichannel, Inbound & Outbound operations — AI Chatbot, AI QA, Auto Dialer, Cloud or On-Premise.  [Learn more about Intellicon](https://www.capterra.com/p/157566/Intellicon/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## RingQ](https://www.capterra.com/p/10024893/RingQ/) [4.0 (1)](https://www.capterra.com/p/10024893/RingQ/#reviews) Cloud PBX solution that helps businesses of all sizes streamline customer interactions, generate reports, automate call dialing & more. [Learn more about RingQ](https://www.capterra.com/p/10024893/RingQ/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Vocalcom Salesforce Edition](https://www.capterra.com/p/240475/Vocalcom-Salesforce-Edition/) [4.0 (1)](https://www.capterra.com/p/240475/Vocalcom-Salesforce-Edition/#reviews) Manage your contact center and your omnichannel customer interactions in Salesforce & offer a seamless & personalized customer service [Learn more about Vocalcom Salesforce Edition](https://www.capterra.com/p/240475/Vocalcom-Salesforce-Edition/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Meets CRM](https://www.capterra.com/p/201050/Meets-CRM/) [4.0 (1)](https://www.capterra.com/p/201050/Meets-CRM/#reviews) CRM solution for small and medium companies to connect and manage leads from different sources . [Learn more about Meets CRM](https://www.capterra.com/p/201050/Meets-CRM/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Kloudtalk](https://www.capterra.com/p/167275/Kloudtalk/) [4.0 (1)](https://www.capterra.com/p/167275/Kloudtalk/#reviews) A robust cloud-based Business Phone System that helps in streamlining business communication with customers and prospective clients. [Learn more about Kloudtalk](https://www.capterra.com/p/167275/Kloudtalk/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Fonvirtual Call Center](https://www.capterra.com/p/183354/Fonvirtual-Call-Center/) [3.0 (1)](https://www.capterra.com/p/183354/Fonvirtual-Call-Center/#reviews) A Call center software is a telephone system that manages efficiently a big amount of calls online, providing the best customer service [Learn more about Fonvirtual Call Center](https://www.capterra.com/p/183354/Fonvirtual-Call-Center/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Welco](https://www.capterra.com/p/10031952/Welco/) 0.0 (0) Welco is an AI phone receptionist software that answers calls, books appointments, and sends texts 24/7 for businesses. [Learn more about Welco](https://www.capterra.com/p/10031952/Welco/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Virtual Contact Center (VCC)](https://www.capterra.com/p/274835/Virtual-Contact-Center-VCC/) 0.0 (0) Cloud-based contact center software for multi-channel communication with support for inbound and outbound calling, SMS, email and chat. [Learn more about Virtual Contact Center (VCC)](https://www.capterra.com/p/274835/Virtual-Contact-Center-VCC/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## GoContact](https://www.capterra.com/p/201861/Contact-Center-Platform/) 0.0 (0) GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and AI. [Learn more about GoContact](https://www.capterra.com/p/201861/Contact-Center-Platform/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Humach](https://www.capterra.com/p/161098/Humach/) 0.0 (0) Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales [Learn more about Humach](https://www.capterra.com/p/161098/Humach/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Fastcall](https://www.capterra.com/p/251849/Fastcall/) 0.0 (0) Fastcall is a Salesforce CTI solution that helps Salesforce users manage inbound and outbound calls, videocalls and texts. [Learn more about Fastcall](https://www.capterra.com/p/251849/Fastcall/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Conversational AI Platform](https://www.capterra.com/p/10026800/Conversational-AI-Platform/) 0.0 (0) Streamline your contact center operations with AI-powered automation. [Learn more about Conversational AI Platform](https://www.capterra.com/p/10026800/Conversational-AI-Platform/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## NovelVox Unified Agent Desktop](https://www.capterra.com/p/230210/NovelVox-Unified-Agent-Desktop/) 0.0 (0) NovelVox Agent Accelerator readily integrates with Genesys, Cisco, Avaya, Five9, Dialpad, Zoom, Nice & Amazon Connect contact center. [Learn more about NovelVox Unified Agent Desktop](https://www.capterra.com/p/230210/NovelVox-Unified-Agent-Desktop/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics [## Instadesk](https://www.capterra.com/p/10017635/Instadesk/) 0.0 (0) Instadesk is an AI empowered contact center solution that helps your enterprise to elevate communicating efficiency with customers. [Learn more about Instadesk](https://www.capterra.com/p/10017635/Instadesk/) Contact Center features reviewers most value Agent Interface Auto-Dialer Automated Routing Chatbot Computer Telephony Integration IVR Quality Management Queue Management Reporting/Analytics Page 7 of 9 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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